HP 7500A User's Guide

OFFICEJET 7500AE910User Guide

Printer specifications...170Physical specif

Solution 3: Check the ink levelsSolution: The ink cartridges may be running low on ink.Cause: Ink levels are too low.Solution 4: Clean the printheadSo

Solution 2: Make sure the paper is loaded correctlySolution: Make sure that the paper is loaded correctly in the input tray.For more information, see:

If this did not solve the issue, try the next solution.Solution 5: Check for a paper jamSolution: Check for paper debris in the front of the printer.

Wrong, inaccurate, or bleeding colorsIf your printout has one of the following print quality problems, try the solutions in thissection for help.• Col

If this did not solve the issue, try the next solution.Solution 3: Check the paper typeSolution: HP recommends that you use HP papers or any other pap

Solution 5: Check the print settingsSolution: Check the print settings.• Check the print settings to see if the color settings are incorrect.For examp

After cleaning the printhead, print a print quality report. Evaluate the print qualityreport to see if the print quality problem still exists.For more

Solution 2: Check the ink levelsSolution: Check the estimated ink levels in the ink cartridges.NOTE: Ink level alerts and indicators provide estimates

After cleaning the printhead, print a print quality report. Evaluate the print qualityreport to see if the print quality problem still exists.For more

Solution 2: Use a higher print quality settingSolution: Check the print quality setting and make sure it is not set too low.Print the image with a hig

Environmental product stewardship program...190Paper use...

If this did not solve the issue, try the next solution.Solution 3: Check the ink levelsSolution: Check the estimated ink levels in the ink cartridges.

If prompted, choose your country/region, and then click Contact HP for informationon calling for technical support.Cause: There was a problem with the

NOTE: Ink level alerts and indicators provide estimates for planning purposesonly. When you receive a low-ink alert, consider having a replacement car

• Solution 3: Print the image in a smaller size•Solution 4: Align the printheadSolution 1: Check the print settingsSolution: Check the print settings.

Vertical streaks• Printouts have vertical streaksPrintouts have vertical streaksVertical Streaks are streaks that are parallel to the direction that t

Solution 3: Ensure that the rear access panel is securely installedSolution: Make sure that the rear door is securely installed.If you removed the rea

not have time to wait, you can clean the printhead, but this uses more ink, and thepoor black text may reoccur until automatic servicing is allowed to

The printer prints slowlyTry the following solutions if the printer is printing very slowly.•Solution 1: Use a lower print quality setting•Solution 2:

This section contains the following topics:•Clean the printhead•Align the printhead•Print and evaluate a print quality report•Advanced printhead maint

This section includes the following topics:•To print a print quality report•To evaluate the Print Quality Diagnostic PageTo print a print quality repo

Change advanced network settings...224Set link speed...

Ink Levels▲ Look at the Ink Level indicators in Line 21. If any of the bar level indicators are low,you may need to replace that ink cartridge.NOTE: I

Ragged, irregularly streaked, or faded barsExample of Bad Color Bars The top bar is irregularly streaked or fading.Example of Bad Color Bars The top b

Regular white streaks in the barsIf any of the color bars show regular white streaks, follow these steps:White streaks The print quality bars have whi

Large Black Font TextLook at the large-font text above the color blocks. I ABCDEFG abcdefg The type shouldbe sharp and clear. If the type is jagged, t

Examples of a bad alignment pattern The lines are jagged - align the printer. If that does notwork, contact HP.If you see no defectsIf you do not see

3. Remove all of the ink cartridges and place them on a piece of paper with the inkopening pointing up.4. Lift the latch handle on the print carriage.

6. Clean the printhead.There are three areas of the printhead that need to be cleaned: the plastic ramps onboth sides of the ink nozzles, the edge bet

b. Use a fresh, lightly dampened, lint-free cloth to wipe any accumulated ink anddebris from the edge between the nozzles and the contacts.c. Use a fr

7. Clean the electrical contacts inside the printer.To clean the electrical contacts in the printera. Lightly dampen a clean, lint-free cloth with bot

10. Using the colored shaped icons for help, slide the ink cartridge into the empty slotuntil it clicks into place and is seated firmly in the slot.11

1 Get startedThis guide provides details about how to use the printer and how to resolve problems.•Accessibility•Eco-Tips•Understand the printer parts

The print carriage moves to the center of the printer.NOTE: Wait until the print carriage stops moving before proceeding.4. Remove all of the ink cart

6. Install each ink cartridge in its slot. Press it down until the tab snaps into place.Match the color and icon on each ink cartridge label to the co

Media is not coming out correctly• Make sure the output tray extender is fully extended; otherwise, printed pages mayfall off the printer.NOTE: When p

Multiple pages are being picked up• Fan the media before loading.• Make sure the paper guides are set to the correct markings in the tray for the medi

Copies are blank• Check the mediaThe media might not meet Hewlett-Packard media specifications (for example, themedia is too moist or too rough). See

Copy quality is poor • Take steps to improve the copy quality◦ Use quality originals.◦ Load the media correctly. If the media is loaded incorrectly, i

The printer prints half a page, then ejects the paperCheck the ink cartridgesMake sure the correct ink cartridges are installed and the ink cartridges

Scan takes too long• Check the settings◦ If you set the resolution too high, the scan job takes longer and results in largerfiles. To obtain good resu

Text cannot be edited• Check the settings◦ When you scan the original, make sure that you select a document type thatcreates editable text. If text is

is scanned or printed or when the image appears on a screen. If the following suggestionsdo not solve the problem, you might need to use a better-qual

Eco-TipsHP is committed to helping customers reduce their environmental footprint. HP hasprovided the Eco-Tips below to help you focus on ways to asse

• Unwanted linesInk, glue, correction fluid, or an unwanted substance might be on the scanner glass.Try cleaning the scanner glass. See Maintain the p

This section contains the following topics:•The "Fax Hardware Test" failed•The "Fax Connected to Active Telephone Wall Jack" test

• Make sure you have correctly connected the printer to the telephone wall jack.Using the phone cord supplied in the box with the printer, connect one

2. After you have connected the phone cord to the port labeled 1-LINE, run the faxtest again to make sure it passes and the printer is ready for faxin

• Make sure you use the phone cord that came with the printer. If you do not usethe supplied phone cord to connect from the telephone wall jack to the

The "Fax Line Condition" test failedSolution:• Make sure you connect the printer to an analog phone line or you cannot send orreceive faxes.

example, you cannot use the printer for faxing if an extension phone is off the hook,or if you are using a computer dial-up modem to send e-mail or ac

that carries phone accessories. You also need another phone cord, which can bea standard phone cord that you might already have in your home or office

The printer is having problems sending a manual faxSolution:NOTE: This possible solution applies only in the countries/regions that receivea 2-wire ph

The printer cannot receive faxes, but can send faxesSolution:• If you are not using a distinctive ring service, check to make sure that theDistinctive

Printing supplies area1 21 Cartridge access door2 Ink cartridgesBack view4321 51 Universal serial bus (USB) port2 Ethernet port3 Power input4 1-LINE (

◦ Disconnect the answering machine and then try receiving a fax. If faxing issuccessful without the answering machine, the answering machine might bec

Fax tones are recorded on my answering machineSolution:• When you have an answering machine on the same phone line you use for faxcalls, try connectin

The computer cannot receive faxes (Fax to PC and Fax to Mac)Check the following if you have set up Fax to PC or Fax to Mac and if the printer isconnec

Solve problems using HP Web sitesIf you are having problems using HP Web sites from your computer, check the following:• Make sure the computer that y

Solve wired (Ethernet) network problemsIf you are unable to connect the printer to your wired (Ethernet) network, perform one ormore of the following

Solve wireless problemsIf the printer is unable to communicate with the network after completing the wirelesssetup and HP software installation, perfo

• Step 5: Make sure the wireless version of the printer is set as the default printer driver(Windows only)•Step 6: Make sure the HP Network Devices Su

Mac OS X▲ Click the AirPort icon in the menu bar at the top of the screen. From the menuthat appears, you can determine if the AirPort is turned on an

B: Check to see if you can access the EWS▲ After you establish that the computer and the printer both have active connections toa network, you can ver

3. Do one of the following, depending on the printer status:a. If the printer is Offline, right-click the printer, and click Use Printer Online.b. If

Use the printer control panelThis section contains the following topics:•Overview of buttons and lights•Control-panel display icons•Change printer set

4. Scroll down the list of services, right click HP Network Devices Support, and thenclick Restart.5. After the service restarts, try using the printe

Another common problem is that HP software is not set as a trusted software by yourfirewall to access the network. This can happen if you answered “bl

Faxing• UDP port: 427• TCP port: 9220HP printer installationUDP port: 427Solve printer management problemsThis section provides solutions to common pr

Check the printer IP address• To check the IP address of the printer, obtain the IP address by printing a networkconfiguration page. Touch right arrow

Check the printhead and ink cartridges• Make sure that the printhead and all ink cartridges are firmly installed in their correct,color-coded slot. Pr

• In the Windows Device Manager, make sure that the USB drivers have not beendisabled.• If you are using a computer running Windows, and the computer

Problems connecting to a wired network• If the Network light on the printer control panel does not turn on, make sure that allof the “General network

1. Printer Information: Shows printer information (such as the printer name, modelnumber, serial number, and firmware version number), as well as usag

1. General Information: Shows information about the current status and activeconnection type of the network, and other information, such as the URL of

To clear a paper jam from the rear doorUse these steps to clear a paper jam.1. Press in the tab on the left side of the rear door to release the door.

Control-panel display iconsIcon PurposeShows that a wired network connection exists.Shows that a wireless network connection exists. The signal streng

To clear a paper jam in the automatic document feeder (ADF)1. Lift the cover of the ADF.2. Gently pull the paper out of the rollers.CAUTION: If the pa

A Technical informationThis section contains the following topics:• Warranty information•Printer specifications•Regulatory information• Environmental

Hewlett-Packard limited warranty statementA. Extent of limited warranty 1. Hewlett-Packard (HP) warrants to the end-user customer that the HP prod

Ink cartridge warranty informationThe HP cartridge warranty is applicable when the product is used in its designated HP printing device.This warranty

Printer specificationsThis section contains the following topics:• Physical specifications• Printer features and capacities• Processor and memory spec

Processor and memory specificationsProcessor: 192 MHz ARM9 coreMemory: 128 MB DDR1System requirementsNOTE: For the most current information about supp

Network managementEmbedded Web serverFeaturesAbility to remotely configure and manage network devicesEmbedded Web server specificationsRequirements• A

Media size Main tray ADFB5 (JIS) (182 x 257 mm; 7.17x 10.12 inches)Also supports Borderlessprinting.B5 (ISO) (176 x 250 mm; 6.9 x9.8 inches) A5 (148 x

Media size Main tray ADFEnvelopesU.S. #10 Envelope (105 x 241mm; 4.12 x 9.5 inches) C6 Envelope (114 x 162 mm;4.5 x 6.4 inches) Japanese Envelope Chou

Media size Main tray ADFAlso supports Borderlessprinting.10 x 15 cm tabAlso supports Borderlessprinting. Photo L (89 x 127 mm; 3.5 x 5inches)Also supp

Change printer settingsUse the control panel to change the printer’s mode and settings, print reports, or get helpfor the printer.TIP: If the printer

Understand supported media types and weightsLocationType Weight CapacityInput tray Paper 60 to 105 g/m2(16 to 28 lb bond)Up to 150 sheets of plainpape

Media (1) Leftmargin(2) Rightmargin(3) Topmargin(4) Bottommargin*U.S. LetterU.S. LegalA4U.S. ExecutiveU.S. StatementB5A5CardsCustom-size mediaPhoto me

Copy specifications• Digital image processing• ADF Input tray capacity: 35 sheet plain paper• Digital zoom: from 25 to 400% (varies by model)• Fit to

• Up to 100-page memory (varies by model, based on ITU-T Test Image #1 at standardresolution). More complicated pages or higher resolution takes longe

Recommended operating temperature: 15° to 32° C (59° to 90° F)Recommended relative humidity: 20 to 80% noncondensingStorage environmentStorage tempera

Regulatory informationThe printer meets product requirements from regulatory agencies in your country/region.This section contains the following topic

FCC statementFCC statementThe United States Federal Communications Commission (in 47 CFR 15.105) has specified that the following notice be brought to

Notice to users in Japan about the power cordNoise emission statement for GermanyGeräuschemissionLpA < 70 dB am Arbeitsplatz im Normalbetrieb nach

Notice to users of the U.S. telephone network: FCC requirementsNotice to users of the U.S. telephone network: FCC requirementsThis equipment complies

Notice to users of the Canadian telephone networkNote à l’attention des utilisateurs du réseau téléphonique canadien/Notice to users of the Canadian t

Finding the printer model numberIn addition to the model name that appears on the front of the printer, this printer has aspecific model number. Use t

Notice to users in the European Economic AreaNotice to users in the European Economic AreaThis product is designed to be connected to the analog Switc

Exposure to radio frequency radiationExposure to radio frequency radiationCaution The radiated output power of this device is far below the FCC radio

European Union regulatory noticeEuropean Union Regulatory NoticeProducts bearing the CE marking comply with the following EU Directives: · Low Volta

Declaration of conformityDECLARATION OF CONFORMITYaccording to ISO/IEC 17050-1 and EN 17050-1Supplier’s Name:Hewlett-Packard Company DoC#: SNPRC-1005-

Environmental product stewardship programHewlett-Packard is committed to providing quality products in an environmentally sound manner.Design for recy

Disposal of waste equipment by users in private households in the European UnionDisposal of Waste Equipment by Users in Private Households in the Euro

Power consumptionHewlett-Packard printing and imaging equipment marked with the ENERGY STAR® logo is qualifiedto the U.S. Environmental Protection Age

Third-party licensesThis section contains the following topics:• HP Officejet 7500A (E910) e-All-in-OneHP Officejet 7500A (E910) e-All-in-OneLICENSE.a

Copyright (C) 1995-1998 Eric Young ([email protected])All rights reserved.This package is an SSL implementation written by Eric Young ([email protected]

3. All advertising materials mentioning features or use of this software must display the followingacknowledgment:"This product includes software

Recommended papers for printing and copyingIf you want the best print quality, HP recommends using HP papers that are specificallydesigned for the typ

SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVERCAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY

Copyright (C) 1995-2005 Jean-loup Gailly and Mark AdlerThis software is provided 'as-is', without any express or implied warranty. In no eve

B HP supplies and accessoriesThis section provides information on HP supplies and accessories for the printer. The information issubject to changes, v

HP mediaTo order media such as HP Premium Paper, go to www.hp.com.HP recommends plain papers with the ColorLok logo for printingeveryday documents. Al

C Additional fax setupAfter completing all the steps in the getting started guide, use the instructions in this section tocomplete your fax setup. Kee

Portugal Russia Saudi ArabiaSingapore Spain TaiwanThailand USA VenezuelaVietnam If you are unsure which kind of telephone system you have (serial o

• Answering machine: An answering machine that answers voice calls at the same phonenumber you use for fax calls on the printer.• Voice mail service:

Other equipment or services sharing your fax line Recommended faxsetupDSL PBX Distinctive ringserviceVoicecallsComputerdial-upmodemAnsweringmachineVoi

To set up the printer with a separate fax line1. Using the phone cord supplied in the box with the printer, connect one end to your telephonewall jack

To set up the printer with DSL1. Obtain a DSL filter from your DSL provider.2. Using the phone cord supplied in the box with the printer, connect one

NOTE: At this time, some portions of the HP Web site are available in English only.HP Photo Value Packs:HP Photo Value Packs conveniently package Orig

Case D: Fax with a distinctive ring service on the same lineIf you subscribe to a distinctive ring service (through your telephone company) that allow

4. (Optional) Change the Rings to Answer setting to the lowest setting (two rings).5. Run a fax test.The printer automatically answers incoming calls

3. Now you need to decide how you want the printer to answer calls, automatically or manually:• If you set up the printer to answer calls automaticall

To set up the printer with voice mail1. Using the phone cord supplied in the box with the printer, connect one end to your telephonewall jack, then co

1 Telephone wall jack2 Use the phone cord supplied in the box with the printer to connect to the"1-LINE" portYou might need to connect the s

Set up the printer with a computer DSL/ADSL modemIf you have a DSL line and use that phone line to send faxes, follow these instructions to set up you

To set up the printer with a computer DSL/ADSL modem1. Obtain a DSL filter from your DSL provider.2. Using the phone cord provided in the box with the

To set up the printer on the same phone line as a computer with two phone portsBack view of the printer314231 Telephone wall jack2 Use the phone cord

6. Now you need to decide how you want the printer to answer calls, automatically or manually:• If you set up the printer to answer calls automaticall

NOTE: You need to purchase a parallel splitter. A parallel splitter has one RJ-11 port on thefront and two RJ-11 ports on the back. Do not use a 2–lin

• When loading the trays and ADF, make sure the media is loaded correctly. For moreinformation, see Load media or Load an original in the automatic do

Case I: Shared voice/fax line with answering machineIf you receive both voice calls and fax calls at the same phone number, and you also have ananswer

4. (Optional) If your answering machine does not have a built-in phone, for convenience you mightwant to connect a phone to the back of your answering

To set up the printer on the same phone line as a computer with two phone portsBack view of the printer13276 5 41 Telephone wall jack2 "IN"

5. (Optional) If your answering machine does not have a built-in phone, for convenience you mightwant to connect a phone to the back of your answering

4 Phone cord provided with the printer connected to the 1-LINE port on theback of the printerYou might need to connect the supplied phone cord to the

fax tones. If incoming fax tones are detected, the printer emits fax reception tones and receive thefax; if there are no fax tones, the printer stops

1 Telephone wall jack2 Use the phone cord supplied in the box with the printer to connect to the1-LINE portYou might need to connect the supplied phon

Denmark www.hp.dk/faxconfigSweden www.hp.se/faxconfigNorway www.hp.no/faxconfigNetherlands www.hp.nl/faxconfigBelgium (Dutch) www.hp.be/nl/faxconfigBe

DNetwork setupYou can manage network settings for the printer through the printer control panel as described inthe next section. Additional advanced s

Set link speedYou can change the speed at which data is transmitted over the network. The default isAutomatic.1. Touch right arrow , and then select N

3. Close the lid.Load an original in the automatic document feeder (ADF)You can copy, scan, or fax a one-sided, single- or multiple-page, A4- or Lette

NOTE: If you encounter problems, see Solve wireless problems.Make sure the printer is not connected to the network using a network cable.The sending d

There are two communication mode options:• Ad hoc: On an ad hoc network, the printer is set to ad hoc communication mode andcommunicates directly with

1. On the computer desktop, click Start, select Programs or All Programs, click HP, select yourprinter name, and then click Connect a New Printer.2. F

Guidelines for reducing interference on a wireless networkThe following tips will help reduce the chances for interference in a wireless network:• Kee

To uninstall from a Macintosh computer, method 11. Open the HP Utility. For instructions, see Open HP Utility.2. Click the Application icon on the too

E Printer management toolsThis section contains the following topics:• HP printer software (Windows)•HP Utility (Mac OS X)•Embedded Web serverHP print

This section contains the following topics:• About cookies• To open the embedded Web serverAbout cookiesThe embedded Web server (EWS) places very smal

F How do I?• Get started• Print•Scan•Copy• Fax•Work with ink cartridges•Solve a problemHow do I? 233

G Errors (Windows)This list represents some of the errors you might see on your computer screen (Windows) and howto fix the errors.•Fax Memory Full• P

Ink AlertThe ink cartridge identified in the message is low on ink.Ink level warnings and indicators provide estimates for planning purposes only. Whe

2. Slide the width guides inward until they stop at the left and right edges of the media.NOTE: Remove all originals from the document feeder tray bef

To solve this problem, try the following solutions. Solutions are listed in order, with the most likelysolution first. If the first solution does not

To solve this problem, try one of the following:• Load the correct paper in the printer, and then press OK. For more information, see Load media•Press

3. If the printer is Paused, right-click the printer, and click Resume Printing.4. Try using the printer again.Document failed to printThe printer cou

IndexSymbols/Numerics(ADF) automatic documentfeederclean 27feeding problems,troubleshoot 27Aaccessibility 9accessoriesPrinter Status Report 163warrant

dial-up modemshared with fax (parallelphone systems) 209shared with fax andanswering machine(parallel phone syanstems) 217shared with fax and voicelin

Gglass, scannerclean 26load originals 18locating 10grainy or white bands on copies,troubleshoot 131graphicsincompletely filled oncopies 131look differ

shared with fax and voiceline (parallel phonesystems) 212shared with fax and voicemail (parallel phonesystems) 221monitor dialing 51, 53multi-feeds, t

printer driverwarranty 168printer software (Windows)about 231opening 231Printer Status Reportinformation on 162printheadclean 114printhead, align 114p

softwareOCR 44warranty 168Webscan 44sound pressure 180specificationsacoustic emissions 180electrical 180media 172network protocols 171operating enviro

Vvertical stripes on copies,troubleshoot 131viewnetwork settings 224voice mailset up with fax (parallelphone systems) 208set up with fax and computerm

3. Insert the media print-side down along the right of the main tray. Make sure the mediaaligns with the right and back edges of the tray and does not

246

www.hp.com/support 2010 © Hewlett-Packard Development Company, L.P.

Load EnvelopesTo load envelopesUse these instructions to load an envelope1. Lift the output tray.2. Slide the paper width guide out as far as possible

5. Lower the output tray.6. Pull out the tray extender.Load cards and photo paperTo load cards and photo paperUse these instructions to load photo pap

Load transparenciesTo load transparenciesUse these instructions to load transparencies.1. Lift the output tray.2. Slide the paper width guide out as f

3. Insert the media print-side down along the right of the main tray. Make sure the mediaaligns with the right and back edges of the tray and does not

HP Officejet 7500A (E910) e-All-in-OneUser Guide

Maintain the printerThis section provides instructions for keeping the printer in top working condition. Performthese maintenance procedures as necess

3. Clean the glass by using a soft, lint-free cloth that has been sprayed with a mild glasscleaner. Dry the glass with a dry, soft, lint-free cloth.CA

If you have lines or dust appearing on scanned documents or faxes, clean the plastic stripin the ADF.To clean the rollers or separator pad1. Remove al

To clean the plastic strip inside the automatic document feederUse these instructions to clean the plastic strip inside the ADF.1. Turn off the printe

3. Continue lifting the automatic document feeder cover to the vertical position.4. Lift the automatic document feeder mechanism.5. Clean the plastic

6. Gently lower the automatic document feeder mechanism to avoid dislodging theplastic strip, and then close the cover of the automatic document feede

2PrintMost print settings are automatically handled by the software application. Change thesettings manually only when you want to change print qualit

Print documents (Windows)1. Load paper in the tray. For more information, see Load media.2. On the File menu in your software application, click Print

5. Change the paper orientation on the Layout tab, and paper source, media type, papersize, and quality settings on the Paper/Quality tab. To print in

6. Click the Paper/Quality tab, and then select the appropriate envelope type from thePaper Size drop-down list.TIP: You can change more options for t

Copyright information© 2010 Copyright Hewlett-PackardDevelopment Company, L.P.Hewlett-Packard CompanynoticesThe information contained in thisdocument

4. Click Paper Type/Quality from the pop-up menu (located below the Orientationsetting), and then select the following settings:• Paper Type: The appr

- or -a. Touch a photo you want to print. The photo enlarges and gives you several editingoptions.• Touch the up and down arrows to specify the number

NOTE: With certain types of paper, you can print on both sides of a sheet of paper(called “two-sided printing” or “duplex printing”). For more informa

Print borderless documents (Windows)1. Load paper in the tray. For more information, see Load media.2. On the File menu in your software application,

Follow the instructions on the printer’s control panel to enable and set up the printer’sWeb Services. For more information, see www.hp.com/go/ePrintC

3 ScanYou can use the printer’s control panel to scan documents, photos, and other originalsand send them to a variety of destinations, such as a fold

3. Touch Document Type to select the type of document you want to save. Makechanges to scan options, if needed.4. Touch Start Scan.To scan an original

To scan an original from the printer control panelUse the following instructions to scan a large document.1. Touch Scan, and then select the Memory De

Scan using WebscanWebscan is a feature of the embedded Web server that lets you scan photos anddocuments from your printer to your computer using a We

◦ The text is tightly spaced. For example, if the text that the software converts hasmissing or combined characters, "rn" might appear as &q

Contents1 Get startedAccessibility...

4 CopyYou can produce high-quality color and grayscale copies on a variety of paper types andsizes.NOTE: If you are copying a document when a fax arri

3. Touch the A3/11x17 checkbox on the Copy screen, and then select Settings tochange any other copy settings.4. Select Black to make a black-and-white

5FaxYou can use the printer to send and receive faxes, including color faxes. You canschedule faxes to be sent at a later time and set up speed-dials

NOTE: If you need printed confirmation that your faxes were successfully sent,enable fax confirmation before sending any faxes.TIP: You can also send

6. Click Print or OK.7. Enter the fax number and other information for the recipient, change any furthersettings for the fax, and then click Send Fax.

4. If the recipient answers the telephone, you can engage in a conversation beforesending your fax.NOTE: If a fax machine answers the call, you will h

you can immediately remove the originals from the document feeder tray or scannerglass.NOTE: You can only send a black-and-white fax from memory.To se

To cancel a scheduled fax1. Touch the Send Fax Later message on the display.– OR –Touch Fax, and then select Fax Settings.2. Touch Cancel Scheduled Fa

Receive a faxYou can receive faxes automatically or manually. If you turn off the Auto Answer option,you must receive faxes manually. If you turn on t

4. If you are currently on the phone with the sender, instruct the sender to press Starton their fax machine.5. When you hear fax tones from a sending

Print photos...35Print phot

NOTE: After the memory becomes full, the oldest, printed faxes are overwritten asnew faxes are received. If all the stored faxes are unprinted, the pr

4. Touch On (Print and Forward) to print and forward the fax, or select On(Forward) to forward the fax.NOTE: If the printer is not able to forward the

Block unwanted fax numbersIf you subscribe to a caller ID service through your phone provider, you can block specificfax numbers so the printer does n

4. Touch Remove Numbers.5. Touch the number you want to remove, and then select OK.Print a Junk Fax ReportUse the following procedure to print a list

Activate Fax to PC and Fax to MacOn a computer running Windows, you can use the Digital Fax Setup Wizard to activateFax to PC. On a Macintosh computer

Turn off Fax to PC or Fax to Mac1. Touch (right arrow), and then select Setup.2. Touch Fax Setup, touch Basic Fax Setup, and then touch Fax to PC.3.

4. If you want to change the fax number, type the new number, and then touch Next.NOTE: Be sure to include any pauses or other required numbers, such

Print a list of speed-dial entriesTo print a list of all of the speed-dial entries that have been set up, complete the followingsteps:1. Load paper in

To set the answer mode1. Touch right arrow , and then select Setup.2. Touch Fax Setup, and then select Basic Fax Setup .3. Touch Auto Answer, and then

NOTE: The printer cannot receive faxes when the main phone number is off thehook.To change the answer ring pattern for distinctive ring1. Verify that

Set up speed-dial entries...61Set up and change

Set the redial optionsIf the printer was unable to send a fax because the receiving fax machine did not answeror was busy, the printer attempts to red

Set the fax sound volumeUse this procedure to increase or decrease the volume of the fax sounds.To set the fax sound volume1. Touch right arrow , and

TIP: Support for traditional fax transmission over any Internet protocol telephonesystems are often limited. If you experience problems faxing, try us

NOTE: You can include an image of the first page of the fax on the Fax SentConfirmation report if you choose On (Fax Send) or On (Send and Receive), a

Print and view the fax logYou can print a log of faxes that have been received and sent by the printer.To print the fax log from the printer control p

To view the Call History1. Touch right arrow , and then select Fax.2.Touch (Call History).Use reports 71

6WebThe printer offers innovative, Web-enabled solutions that can help you quickly access theInternet, obtain documents, and print them faster and wit

Marketsplash by HPGrow your business using online HP tools and services to create and print professionalmarketing materials. With Marketsplash, you ca

7 Work with ink cartridgesTo ensure the best print quality from the printer, you will need to perform some simplemaintenance procedures. This section

• Handle ink cartridges carefully. Dropping, jarring, or rough handling during installationcan cause temporary printing problems.• If you are transpor

Print troubleshooting...87Envelopes prin

NOTE: At this time, some portions of the HP Web site are available in English only.CAUTION: Wait until you have a new ink cartridge available before r

5. Twist the orange cap to snap it off.NOTE: Make sure the plastic tab is entirely removed and that the label is slightlytorn, revealing the vent chan

Make sure that you insert the ink cartridge into the slot that has the same shaped iconand color as the one you are installing.7. Repeat steps 3 throu

If you are concerned about providing this anonymous information, you can make thisinformation inaccessible by turning off the memory chip's abili

8 Solve a problemThe information in this section suggests solutions to common problems. If your printer isnot operating correctly and those suggestion

Obtain electronic supportTo find support and warranty information, go to the HP Web site at www.hp.com/support. If prompted, choose your country/regio

• Messages that appear when the situation occurs• Answers to these questions:◦ Has this situation happened before?◦ Can you re-create it?◦ Did you add

Telephone support numbersIn many locations, HP provides toll free telephone support during the warranty period.However, some of the support numbers mi

For the most current list of telephone support numbers, see www.hp.com/support.$IULFD(QJOLVKVSHDNLQJ $IULTXHIUDQFRSKRQH 

After the phone support periodAfter the phone support period, help is available from HP at an additional cost. Help mayalso be available at the HP onl

Solve fax problems...136The fax test fai

Solve printing problemsThis section contains the following topics:•The printer shuts down unexpectedly•Alignment fails•Printer takes a long time to pr

Check the margin settingsMake sure the margin settings for the document do not exceed the printable area of theprinter. For more information, see Set

Make sure that you remove all paper from the input tray before loading the envelopes.Cause: A stack of envelopes was loaded incorrectly.If this did no

Solution 1: Turn on the printerSolution: Look at the Power light located on the printer. If it is not lit, the printer isturned off. Make sure the pow

Some documents take a long time to print. If nothing has printed several minutes afteryou sent a print job to the printer, check the printer's co

Solution 9: Check the connection from the printer to your computerSolution: Check the connection from the printer to your computer. Verify that theUSB

The printer prints meaningless charactersTry the following solutions to resolve the issue. Solutions are listed in order, with the mostlikely solution

Make sure the margin settings for the document do not exceed the printable area ofthe printer.To check your margin settings1. Preview your print job b

• Solution 3: Load the stack of papers correctly•Solution 4: Try printing with bordersSolution 1: Check the margin settingsSolution: Check the printer

Remove the stack of paper from the input tray, and then reload the paper.For more information, see:Load mediaCause: The paper was loaded incorrectly.I