HP 5SI User Manual Page 126
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Situation Solution
Job went to a
different bin than
was expected.
The wrong size or type of media was used for the job. The Mailbox
with Stapler, the optional Envelope Feeder, and each tray supports
specific media. See the “Media Selection Guidelines” section of
Chapter 5 for selecting the most appropriate media for your print job.
Job prints on the
wrong side of the
paper.
Make sure you have loaded the media correctly.
If you are printing one-sided copies, load media into Tray 1 with the
side to be be printed facing up. Load media into Trays 2, 3, and 4 with
the side to be printed facing down.
If you are printing two-sided copies, load media into Tray 1 with the first
side to be printed (odd-numbered) facing down. Load media into Trays
2, 3, and 4 with the first side to be printed (odd-numbered) facing up.
Problems with Tray 1
Situation Solution
Cannot clear manual feed
messages
A previous print job may still be in the mopier’s buffer. Go to the
Job Control Menu and select FORMFEED.
Cannot print from Tray 1 Check to be sure you have selected Manual Feed or Tray 1
through your software application for the size and type for which
the tray is configured. For Manual Feed, wait for the mopier to
request the manual feed before loading the media.
Paper is loaded into Tray
1, and the control panel
displays a load or manual
feed message
Load the correct media in the tray. See Chapter 5 for information
on loading Tray 1. If the correct media is already loaded, press
[On]Line] so the mopier will use that media.
7
Maintenance &
Troubleshooting
EN Maintenance and Troubleshooting 7-15
- HP LaserJet 5Si Mopier 1
- User’s Guide 1
- Conventions 4
- Supplementary Documents 5
- Table of Contents 6
- About Your Mopier 10
- 1-2 About Your Mopier EN 11
- About Your Mopier 1-3 12
- Figure 1-1 13
- Paper Handling 14
- Memory Management 15
- Printing System 15
- Input/Output 16
- Networking Capabilities 16
- HP TRANSMIT ONCE Feature 17
- Energy Efficiency 17
- PCL Fonts 18
- PostScript Fonts 19
- Mopier Parts 20
- 1-12 About Your Mopier EN 21
- Accessories and Options 22
- 1-14 About Your Mopier EN 23
- Memory and Memory Management 24
- Storing Print Data 25
- • Print complex documents 26
- Mopier Software 28
- What is a Driver? 29
- Overview 30
- PCL drivers 31
- PostScript Drivers 31
- Additional Drivers 32
- Software Components 33
- HP JetPrint 34
- HP Toolbox 34
- HP JetAdmin 34
- HP Print Server NLM 35
- Macintosh Utilities 35
- DOS Symbol Sets Utility 36
- Printing the Symbol Sets 36
- 3-10 Mopier Software EN 37
- Mopier Control Panel 38
- Control Panel Layout 39
- Control Panel Keys 40
- Control Panel Display 41
- Settings and Defaults 42
- 4-6 Mopier Control Panel EN 43
- Control Panel Menus 44
- Tray Menu 45
- Job Control Menu 46
- Test Menu 47
- Mopier Control Panel 4-11 48
- Configuration 49
- Mopier Control Panel 4-13 50
- 4-14 Mopier Control Panel EN 51
- Mopier Control Panel 4-15 52
- PostScript 53
- Configuration Page 53
- Mopier Control Panel 4-17 54
- 4-18 Mopier Control Panel EN 55
- Mopier Control Panel 4-19 56
- ROM Resident Fonts 57
- Mopier Control Panel 4-21 58
- 4-22 Mopier Control Panel EN 59
- PCL Menu 60
- Configuration Menu 61
- * Factory default 62
- Print Quality Menu 63
- PostScript Menu 64
- Input/Output (IO) Menu 65
- Print Tasks 66
- Media Selection Guidelines 68
- 5-4 Print Tasks EN 69
- Media Use Guidelines 70
- 5-6 Print Tasks EN 71
- Paper Trays 1, 2, 3, and 4 72
- Loading Media Into Tray 1 73
- (Multi-purpose) 73
- Loading Paper into Tray 2 or 76
- 6 Position the guide over the 77
- Loading Paper into Tray 4 79
- 7 Close Tray 4 81
- Envelopes in Tray 1 82
- Loading Envelopes into 83
- Printing Envelopes from 84
- Your Software Application 84
- 7 Press [+] to view options 86
- Control Panel 87
- Output Bins 88
- Selecting the Left Output Bin 90
- Adjusting the Paper Stop 91
- Stapling Documents 94
- Different First Page 95
- Custom-Size Paper in Tray 1 96
- 3.9"/ 97
- 7.5"/ 190 mm 97
- Print Tasks 5-33 98
- Binding Options 99
- Stopping a Print Request 100
- 5-36 Print Tasks EN 101
- Print Quality 102
- Print Resolution 103
- Print Density 104
- Resolution Enhancement 105
- Dropouts 107
- Toner Smear 108
- Background Gray Toner Shading 108
- Repetitive Defects 108
- Improperly Formed Characters 109
- Line at Edge of Paper 109
- EconoMode 110
- Turning on EconoMode 111
- Introduction 112
- Cleaning Tasks 112
- Cleaning the Mopier 113
- Toner Cartridge 114
- Redistributing Toner in the 115
- Cartridge 115
- Maintenance & 116
- Troubleshooting 116
- Loading Staple Cartridges 117
- Clearing Staple Jams 118
- Troubleshooting Checklist 119
- Getting Started 120
- Print Job Does Not Print 121
- Print Speed Too Slow 123
- Problems with Tray 1 126
- Mopier Hard Disk 130
- SIMM Board Troubleshooting 131
- PostScript Troubleshooting 133
- Paper Jams 134
- 1 Open the door of Tray 1 136
- 3 Open the jam access cover 137
- Clearing the Top Cover 138
- 4 Close the door 140
- 1 Open the tray 141
- 4 Close the tray 141
- 1 Slide open Tray 4 143
- Optional Envelope Feeder 144
- Figure 7-11 144
- Repeated Paper Jams 145
- Mopier Messages 146
- Continued on the next page 147
- Calling for Help 158
- Specifications 160
- Mopier Specifications 161
- Regulatory Statements 162
- VCCI Statement (Japan) 163
- Safety Information 164
- Laser Statement for Finland 165
- Specifications A-7 166
- A-8 Specifications EN 167
- PCL Printer Commands (Escape 168
- Sequences) 168
- Escape Character 169
- PCL Font Selection 170
- PCL Printer 172
- Commands 172
- Memory and Personality SIMM 174
- Installation 174
- Installing a SIMM Board 175
- Personality SIMM 176
- Testing a SIMM Board 177
- Verifying a PostScript SIMM 178
- Warranty and Software License 180
- Warranty 181
- Warranty Limitations 182
- Repacking Guidelines 183
- HP Software Product License 184
- Information 186
- Sales and Services 189
- EN Index-1 196
- Index-2 EN 197
- EN Index-3 198
- Index-4 EN 199
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