HP DV2500 User Manual Page 1

HP Pavilion dv2500 Entertainment PCMaintenance and Service Guide

Category Description HP Paviliondv2500Entertainment PCwithdiscrete graphicssubsystemHP Paviliondv2500Entertainment PCwithUMA graphicssubsystemUnified

5Setup UtilityWARNING! Only authorized technicians trained by HP must repair this equipment. All troubleshootingand repair procedures are detailed to

Navigating and selecting in the Setup UtilityBecause the Setup Utility is not Windows-based, it does not support the TouchPad. Navigation andselection

Using advanced Setup Utility featuresThis section describes the Setup Utility features recommended for all users. For more information aboutthe Setup

Security menuSelect To do thisAdministrator password Enter, change, or delete an administrator password.Power-On Password Enter, change, or delete a p

6SpecificationsComputer specifications Metric U.S.Dimensions Height (front to back) 2.60 to 3.90 cm 1.02 to 1.54 inWidth 33.40 cm 13.15 inDepth 23

Metric U.S.Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rateNOTE: Applicable product safety standards specify thermal limits

Hard drive specifications 250-GB* 160-GB* 120-GB* 80-GB*DimensionsHeight9.5 mm 9.5 mm 9.5 mm 9.5 mmWidth 70 mm 70 mm 70 mm 70 mmWeight 102 g 102 g 10

DVD±RW and CD-RW Super Multi Double-LayerCombo Drive specificationsApplicable disc Read:CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXED MOD

System DMA specificationsHardware DMA System functionDMA0 Not applicableDMA1* Not applicableDMA2* Not applicableDMA3 Not applicableDMA4 Direct memory

System interrupt specificationsHardware IRQ System functionIRQ0 System timerIRQ1 Standard 101-/102-Key or Microsoft® Natural KeyboardIRQ2 CascadedIRQ3

Category Description HP Paviliondv2500Entertainment PCwithdiscrete graphicssubsystemHP Paviliondv2500Entertainment PCwithUMA graphicssubsystem Suppor

System I/O address specificationsI/O address (hex) System function (shipping configuration)000 - 00F DMA controller no. 1010 - 01F Unused020 - 021 Int

I/O address (hex) System function (shipping configuration)220 - 22F Entertainment audio230 - 26D Unused26E - 26 Unused278 - 27F Unused280 - 2AB Unused

System memory map specificationsSize Memory address System function640 KB 00000000-0009FFFF Base memory128 KB 000A0000-000BFFFF Video memory48 KB 000C

7Screw listingThis section provides specification and reference information for the screws and screw locks used in thecomputer. All screws listed in t

Phillips PM2.0×5.0 captive screwColor Quantity Length Thread Head diameterBlack 5 5.0 mm 2.0 mm 5.0 mmWhere used:(1) Two captive screws (secured by C-

Phillips PM2.5×4.0 screwColor Quantity Length Thread Head diameterBlack 15 4.0 mm 2.5 mm 5.0 mmWhere used: 2 screws that secure the hard drive to the

Where used: 2 screws that secure the switch cover to the computerWhere used: One screw that secures the camera module assembly to the display enclosur

Where used: One screw that secures the USB board to the computerWhere used: 2 screw that secures the speaker assembly to the computerWhere used: 2 scr

Phillips PM3.0×4.0 screwColor Quantity Length Thread Head diameterSilver 4 4.0 mm 3.0 mm 5.0 mmWhere used: 4 screws that secure the hard drive bracket

Phillips PM2.0×6.0 shoulder screwColor Quantity Length Thread Head diameterBlack 2 6.0 mm 2.0 mm 4.0 mmWhere used: 2 screws that secure the WLAN modul

Category Description HP Paviliondv2500Entertainment PCwithdiscrete graphicssubsystemHP Paviliondv2500Entertainment PCwithUMA graphicssubsystem Suppor

Phillips PM2.5×9.0 screwColor Quantity Length Thread Head diameterBlack 15 9.0 mm 2.5 mm 5.0 mmWhere used:(1) One screw that secures the optical drive

Where used: 2 screws that secure the display bezel bottom edge to the display assemblyWhere used: 7 screws that secure the top cover to the computerWh

Silver Phillips PM2.0×3.0 screwColor Quantity Length Thread Head diameterSilver 7 3.0 mm 2.0 mm 4.0 mmWhere used: 2 screws that secure the optical dri

Phillips PM2.5×7.0 screwColor Quantity Length Thread Head diameterBlack 9 7.0 mm 2.5 mm 5.0 mmWhere used: 3 screws that secure the keyboard to the com

Where used: 2 screws that secure the display assembly to the computerWhere used: 4 screws that secure the display hinges to the display enclosure116 C

Black Phillips PM2.0×3.0 screwColor Quantity Length Thread Head diameterBlack 10 3.0 mm 2.0 mm 4.0 mmWhere used: 2 screws that secure the camera modul

Where used: 2 screws that secure the wireless switch board to the computerWhere used: 2 screws that secure the Bluetooth module to the computerWhere u

Black Phillips PM2.5×5.0 screwColor Quantity Length Thread Head diameterBlack 10 5.0 mm 2.5 mm 5.0 mmWhere used: 2 screws that secure the display asse

Where used: 2 screws that secure the display inverter to the display enclosureWhere used: 2 screws that secure the top cover trim to the computer120 C

Phillips PM2.0×5.0 screwColor Quantity Length Thread Head diameterBlack 3 5.0 mm 2.0 mm 5.0 mmWhere used: 3 screws that secure the top cover to the co

Category Description HP Paviliondv2500Entertainment PCwithdiscrete graphicssubsystemHP Paviliondv2500Entertainment PCwithUMA graphicssubsystemServicea

Silver Phillips PM2.5×5.0 screwColor Quantity Length Thread Head diameterSilver 4 5.0 mm 2.5 mm 5.0 mmWhere used: One screw that secures the top cover

Where used: One screw that secures the connector bracket to the computerSilver Phillips PM2.5×5.0 screw 123

Phillips PM2.0×2.0 screwColor Quantity Length Thread Head diameterSilver 1 2.0 mm 2.0 mm 4.0 mmWhere used: One screw that secures the TouchPad bracket

Phillips PM2.0×4.0 screwColor Quantity Length Thread Head diameterBlack 5 4.0 mm 2.0 mm 5.0 mmWhere used: One screw that secures the modem module to t

Phillips PM2.0×11.0 captive screwColor Quantity Length Thread Head diameterSilver 4 11.0 mm 2.0 mm 5.0 mmWhere used: 4 captive screws (secured by C-cl

8Backup and RecoveryRecovering system informationTools provided by the operating system and Recovery Manager software are designed to help you withthe

Back up suggestions●Create system restore points using the Windows System Restore feature.●Store personal files in the Documents folder and back up th

Restore to a previous date and timeTo revert to a restore point (created at a previous date and time), when the computer was functioningoptimally, fol

NOTE: Software not provided with this computer must be reinstalled from the disc provided by themanufacturer or downloaded from the manufacturer'

Performing a recoveryRecovery Manager software allows you to repair or restore the system if you experience system failure orinstability. Recovery Man

2External component identificationTop componentsDisplay componentsItem Component Description(1) Internal microphones (2) (select models only) Record s

Deleting the recovery partition on the hard driveThe Recovery Manager Advanced Options menu provides the option of deleting the recovery partition,whi

9Connector pin assignmentsAudio-in (microphone)Pin Signal1 Audio signal in2 Audio signal in3GroundAudio-out (headphone)Pin Signal1 Audio out, left cha

External monitorPin Signal1 Red analog2 Green analog3 Blue analog4 Not connected5 Ground6 Ground analog7 Ground analog8 Ground analog9 +5 VDC10 Ground

RJ-11 (modem)Pin Signal1 Unused2 Tip3 Ring4 Unused5 Unused6UnusedRJ-45 (network)Pin Signal1 Transmit +2 Transmit -3 Receive +4 Unused5 Unused6 Receive

S-Video-outPin Signal1 S-VHS color (C) signal2 Composite video signal3 S-VHS intensity (Y) signal4 S-VHS color ground5 TV-CD6 S-VHS intensity ground7

10Power cord set requirementsThe wide range input feature of the computer permits it to operate from any line voltage from 100 to 120volts AC or from

Requirements for specific countries or regionsCountry/region Accredited agency Applicable note numberAustralia EANSW 1Austria OVE 1Belgium CEBC 1Canad

11RecyclingBatteryWhen a battery has reached the end of its useful life, do not dispose of the battery in general householdwaste. Follow the local law

Perform the following steps to disassemble the display assembly:1. Remove all screw covers (1) and screws (2) that secure the display bezel to the dis

4. Disconnect all display panel cables (1) from the display inverter and remove the inverter (2).5. Remove all screws (1) that secure the display pane

Buttons, speakers, and fingerprint readerItem Component Description(1) Power button*●When the computer is off, press the button to turn onthe computer

10. Remove the display panel frame (2) from the display panel.11. Remove the screws (1) that secure the backlight cover to the display panel.12. Lift

15. Remove the backlight cables (1) from the clip (2) in the display panel.16.Turn the display panel upside down.17.Remove the backlight frame from th

18. Remove the backlight from the backlight frame.19. Disconnect the display cable (1) from the LCD panel.20. Remove the screws (2) that secure the LC

IndexSymbols/Numerics1394 port, location 13AAC adapter, spare partnumbers 25, 28administrator password 95advanced Setup Utilityfeatures 94antennaremo

RJ-45 135S-Video-out 136Universal Serial Bus (USB) 136connectors, serviceconsiderations 33DDiagnostics menu 95Digital Media Slot 13Digital Media Slot

headphone jacklocation 12pin assignments 133headset, spare part number 26, 27hingeremoval 62spare part number 22, 28, 62hinge coverillustrated 21remo

pointing devicecomponents 11product description 4ports1394 13external monitor port 13monitor port 13product description 4Universal Serial Bus (USB) 13

System Configuration menu 95system DMA 100system information 93, 94system memory map 104Tthermal paste, replacement 88tools required 32top components

Item Component DescriptionNOTE: If the computer has been set up to require a logonpassword, you may be asked to log on to Windows.QuickPlay opens afte

KeysItem Component Function(1) esc key Displays system information when pressed in combinationwith the fn key.(2) fn key Executes frequently used syst

LightsItem Component Description(1) Power lights (2)*●On: The computer is on.●Blinking: The computer is in the Sleep state.●Off: The computer is off o

Item Component Description(13) Volume up light Blinking: The volume scroll zone is being used to increasespeaker volume.(14) Num lock light On: Num lo

© Copyright 2007 Hewlett-PackardDevelopment Company, L.P.Bluetooth is a trademark owned by itsproprietor and used by Hewlett-PackardCompany under lice

Front componentsItem Component Function(1) Power light●On: The computer is on.●Blinking: The computer is in the Sleep state.●Off: The computer is off

Left-side componentsItem Component Function(1) Security cable slot Attaches an optional security cable to the computer.NOTE: The security cable is des

Rear componentComponent DescriptionVent Enables airflow to cool internal components.NOTE: The computer fan starts up automatically to coolinternal com

Bottom componentsItem Component Function(1) Battery bay Holds the battery.(2) Battery release latch Releases the battery from the battery bay.(3) Wire

3Illustrated parts catalogSerial number locationWhen ordering parts or requesting information, provide the computer serial number and model numberloca

Computer major componentsItem Description Spare part number(1) Display assembliesComputer major components 17

Item Description Spare part number 14.1-inch, WXGA, BrightView, display assembly for use only with computer modelsequipped with a camera module (incl

Item Description Spare part number Door/Cover Kit (see Door/Cover Kit on page 23 for more Door/Cover Kit sparepart component information)417073-001(4

Item Description Spare part number For use only with computer models equipped with a discrete graphics subsystem 451342-001 For use only with comput

Item Description Spare part number ●For use in Antigua and Barbuda, Argentina, Australia, the Bahamas, Barbados,Brunei, Canada, Chile, the Dominican R

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or overheating the computer, do not placethe computer directly on you

Item Description Spare part number For use only with computer models not equipped with a camera module (includesopenings for microphones)448606-001

Door/Cover KitItem Description Spare part number Door/Cover Kit 417073-001(1) Top cover trim(2) ExpressCard slot bezel(3) Hard drive cover (includes

Cable KitItem Description Spare part number Cable Kit 417075-001(1) Power button board cable(2) LED board cable(3) USB board cable (includes num lock

Mass storage devicesItem Description Spare part number(1) Hard drives (include hard drive bracket) 250-GB, 5400-rpm 453949-001 160-GB, 5400-rpm 45206

Description Spare part numberDVB-T tuner adapter 412176-001Earbud headset 371693-003HP backpack 405527-001HP carrying case 418162-001HP Remote Control

Description Spare part number●Black Phillips PM2.5×5.0 screw●Silver Phillips PM2.5×5.0 screw●Phillips PM2.5×4.0 screw●Phillips PM2.0×11.0 captive scre

Spare partnumberDescription405527-001 HP backpack407313-001 HP Remote Control407939-001 Composite video cable407940-001 RF input adapter cable (withou

Spare partnumberDescription439254-001 Windows Vista remote control (does not fit into ExpressCard slot)441086-001 802.11a/b/g/n WLAN module for use in

Spare partnumberDescription448615-111 Keyboard for use in Switzerland448615-131 Keyboard for use in Portugal448615-141 Keyboard for use in Turkey44861

Spare partnumberDescription452051-001 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive (includes bezel and bracket)452052-001 DVD±RW and CD-RW Su

iv Safety warning notice

4Removal and replacementproceduresPreliminary replacement requirementsTools requiredYou will need the following tools to complete the removal and repl

Cables and connectorsCAUTION: When servicing the computer, be sure that cables are placed in their proper locationsduring the reassembly process. Impr

Grounding guidelinesElectrostatic discharge damageElectronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure

Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro

Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c

Unknown user passwordIf the computer you are servicing has an unknown user password, follow these steps to clear the password.NOTE: These steps also c

Component replacement proceduresThis chapter provides removal and replacement procedures.There are as many as 95 screws, in 15 different sizes, that m

Computer feetDescription Spare part numberRubber Feet Kit (includes base enclosure rubber feet and display bezel screw covers) 417095-001The computer

BatteryDescription Spare part number12-cell, 2.20-Ah Li-ion battery 452056-0016-cell, 2.55-Ah Li-ion battery 441611-0016-cell, 2.20-Ah Li-ion battery

Camera moduleIf it has been determined that the camera module is the component that must be replaced to complete thecomputer repair, the display assem

Table of contents1 Product description2 External component identificationTop components ...

6. Release the display bezel top edge (3). Display bezels are available using the following spare partnumbers:●448607-001 (for use only with computer

12. Remove the camera module (2) from the bracket.Reverse this procedure to install the camera module.Display inverterIf it has been determined that t

4. Remove the two Phillips PM2.5×9.0 screws (2) that secure the display bezel bottom edge to thedisplay assembly.5. Flex the inside edges of the left

9. Disconnect the display panel cable (3) and the backlight cable (4) from the display inverter.10. Remove the display inverter.Reverse this procedure

3. Lift the left side of the hard drive cover (2), swing it to right, and remove the cover. The hard drivecover is included in the Door/Cover Kit, spa

8. Lift the bracket (2) straight up to remove it from the hard drive.Reverse this procedure to reassemble and install the hard drive.Component replace

WLAN moduleDescription Spare part number802.11a/b/g/n WLAN modules: ●For use in Antigua & Barbuda, Argentina, Aruba, the Bahamas, Barbados, Bermu

3. Lift the right edge of the wireless module compartment cover (2), swing it to the left, and remove thecover. The wireless module compartment cover

RTC batteryNOTE: Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes all passwordsand CMOS settings to be cleared.Descrip

Memory moduleDescription Spare part number1024-MB (667-MHz, PC2-5300, 1-DIMM) 452062-001512-MB (667-MHz, PC2-5300, 1-DIMM) 452061-001Before removing t

Component replacement procedures ... 38Serial number ...

5. Remove the module (2) by pulling it away from the slot at an angle.NOTE: Memory modules are designed with a notch (3) to prevent incorrect installa

Optical driveNOTE: All optical drive spare part kits include an optical drive bezel.Description Spare part numberDVD±RW and CD-RW Super Multi Double-L

7. Remove the optical drive bracket (2).Reverse the above procedure to reassemble and install the optical drive.KeyboardCountries or regions Spare par

Remove the keyboard:1. Turn the computer upside down, with the front toward you.2. Remove the three Phillips PM2.5×7.0 screws that secure the keyboard

8. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached anddisconnect the keyboard cable (2) from the system b

Remove the switch cover:1. Remove the three Phillips PM2.5×9.0 screws (1) and the silver Phillips PM2.5×5.0 screw (2) thatsecure the switch cover to t

8. Remove the switch cover (3).Reverse this procedure to install the switch cover.58 Chapter 4 Removal and replacement procedures

Display assemblyDescription Spare part number14.1-inch, WXGA, BrightView, display assembly for use only with computer models equipped with acamera mod

4. Open the display as far as possible.5. Disconnect the following cables:(1) Display panel cable(2) Camera module cable(3) Microphone cable6. Remove

9. If it is necessary to replace the display bezel or any of the display assembly internal components,remove the following screw covers and screws:(1)

7 Screw listingPhillips PM2.0×5.0 captive screw ... 106Phillip

12. If it is necessary to replace the display hinges, remove the two Phillips PM2.5×7.0 screws (1) thatsecure each hinge to the display panel. The dis

19. Remove the wireless antenna transceivers and cables (4) from the display enclosure.20. If it is necessary to replace the microphones and cables, r

24. Remove the camera module cable (2) from the display enclosure.Reverse this procedure to reassemble and install the display assembly.64 Chapter 4

Top coverDescription Spare part numberFor use only with computer models equipped with a fingerprint reader (includes TouchPad, TouchPadcable, fingerpr

3. Remove the two Phillips PM2.0×3.0 screws (1) and the three Phillips PM2.0×4.0 screws (2) thatsecure the top cover to the computer.4. Turn the compu

6. Remove the following screws:(1) One Phillips PM2.5x5.0 screw(2) Three Phillips PM2.5×4.0 screws(3) One Phillips PM2.5×9.0 screw7. Lift the front ed

TouchPadDescription Spare part numberTouchPad (includes TouchPad bracket and TouchPad cable) 451341-001Before removing the TouchPad, follow these step

3. Remove the TouchPad bracket (2) and TouchPad board (3) from the top cover.4. Remove the Phillips PM2.0×2.0 screw (1) that secures the TouchPad boar

Wireless switch boardDescription Spare part numberWireless switch board (includes wireless switch board cable) 417092-001Before removing the wireless

3. Remove the wireless switch board (3).Reverse the above procedure to install the wireless switch board.Modem moduleDescription Spare part numberMode

Battery ... 139Display ..

Remove the modem module:1. Disconnect the modem module cable (1) from the modem module.2. Remove the Phillips PM2.0×6.0 screw (2) that secures the mod

Audio boardDescription Spare part numberAudio board (includes audio connectors, infrared lens, and audio board cable) 448626-001Before removing the au

4. Remove the audio board (4).Reverse the above procedure to install the audio board.Bluetooth moduleDescription Spare part numberBluetooth module (in

Remove the Bluetooth module:1. Disconnect the Bluetooth module cable (1) from the system board. The Bluetooth module cable isincluded in the Bluetooth

USB boardDescription Spare part numberUSB board (includes USB board cable) 417085-001Before removing the USB board, follow these steps:1. Shut down th

4. Lift the USB board (4) straight up to remove it from the computer.Reverse this procedure to install the USB board.Component replacement procedures

Speaker assemblyDescription Spare part numberSpeaker assembly 417089-001Before removing the speaker assembly, follow these steps:1. Shut down the comp

3. Lift the speakers (3) straight up to remove them from the computer.Reverse this procedure to install the speaker assembly.Component replacement pro

Display switch moduleNOTE: The display switch module is included in the Display Hinge Kit, spare part number 430473-001.Before removing the display sw

4. Remove the top cover trim from the computer. The top cover trim is included in the Door/Cover Kit,spare part number 417073-001.5. Disconnect the di

1Product descriptionCategory Description HP Paviliondv2500Entertainment PCwithdiscrete graphicssubsystemHP Paviliondv2500Entertainment PCwithUMA graph

System boardNOTE: All system board spare part kits include replacement thermal material.Description Spare part numberFor use only with computer models

2. Remove the two Phillips PM2.5×5.0 screws (2) that secure the system board to the computer.3. Use the optical drive connector (1) to lift the right

Power connector cableDescription Spare part numberPower connector cable 448628-001Before removing the power connector cable, follow these steps:1. Shu

4. Remove the modem connector (2) from the connector frame.Reverse this procedure to install the power connector cable and modem cable.ExpressCard ass

Remove the ExpressCard assembly:1. Lift the insulation material (1) from the system board to expose the ExpressCard assembly rearscrews.2. Remove the

Fan/heat sink assemblyDescription Spare part numberFan/heat sink assembly (includes thermal material) 448625-001NOTE: To properly ventilate the comput

2. Disconnect the fan cable from the system board.3. Turn the system board upside down with the external monitor port toward you.4. Loosen the four Ph

NOTE: The fan/heat sink assembly mounting bracket must be replaced as shown in the followingillustration when installing the fan/heat sink assembly.Th

ProcessorNOTE: All processor spare part kits include thermal material.Description Spare part numberIntel Core Duo T7300 2.0-GHz processor (4-MB L2 cac

2. Lift the processor (2) straight up and remove it.NOTE: The gold triangle (3) on the processor must be aligned with the triangle icon (4) embossedon