HP 14-n012ax User's Guide Page 1

User Guide

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1 Starting rightThis computer is a powerful tool designed to enhance your work and entertainment. Read thischapter to learn about best practices after

Fun things to do●You know that you can watch a YouTube video on the computer. But did you know that you canalso connect your computer to a TV or gamin

More HP resourcesYou have already used Setup Instructions to turn on the computer and locate this guide. To locateresources that provide product detai

Resource ContentsLimited Warranty*To access this guide:1. From the Start screen, type support, and selectthe HP Support Assistant app.2. Select My com

2 Getting to know your computerFinding your hardware and software informationLocating hardwareTo find out what hardware is installed on your computer:

Right sideComponent Description(1)Power light ● On: The computer is on.●Blinking: The computer is in the Sleep state, a power-savingstate. The compute

Component Description(5) Optical drive Reads and/or writes, depending on your computer model, to anoptical disc.NOTE: For disc compatibility informa

Component Description(7)USB 3.0 ports (2) Connect optional USB device, such as a keyboard, mouse,external drive, printer, scanner or USB hub.(8)Memory

DisplayComponent Description(1) WLAN antennas (2)* Send and receive wireless signals to communicate with wirelesslocal area networks (WLANs).(2) Inter

© Copyright 2013 Hewlett-PackardDevelopment Company, L.P.AMD is a trademark of Advanced MicroDevices, Inc. Bluetooth is a trademarkowned by its propri

TopTouchPadComponent Description(1) TouchPad zone Moves the on-screen pointer and selects or activates itemson the screen.NOTE: The TouchPad also su

LightsComponent Description(1)Power light●On: The computer is on.●Blinking: The computer is in the Sleep state, a power-saving state. The computer shu

Buttons and speakersComponent Description(1)Power button●When the computer is off, press the button to turn onthe computer.●When the computer is on, p

KeysComponent Description(1) esc key Reveals system information when pressed in combinationwith the fn key.(2) fn key Executes frequently used sys

BottomComponent Description(1)Battery lock Unlocks the battery.(2) Battery bay Holds the battery.(3)Battery release latch Releases the battery from

LabelsThe labels affixed to the computer provide information you may need when you troubleshoot systemproblems or travel internationally with the comp

Component(4) Model number (select models only)(5) Revision number●Regulatory label(s)—Provide(s) regulatory information about the computer.●Wireless c

3 Connecting to a networkYour computer can travel with you wherever you go. But even at home, you can explore the globeand access information from mil

To use operating system controls:1. From the Start screen, type n, and then select Settings.2. Type network and sharing in the search box, and then se

NOTE: The terms wireless router and wireless access point are often used interchangeably.● A large-scale WLAN, such as a corporate or public WLAN, typ

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on

NOTE: It is recommended that you initially connect your new wireless computer to the router byusing the network cable provided with the router. When t

NOTE: The functional range (how far your wireless signals travel) depends on WLANimplementation, router manufacturer, and interference from other elec

4 Enjoying entertainment featuresUse your HP computer as an entertainment hub to socialize via the webcam, enjoy and manage yourmusic, and download an

Component Description(4) Optical drive Reads and/or writes, depending on your computermodel, to an optical disc.NOTE: For disc compatibility informa

Using the webcamYour computer has an integrated webcam that records video and captures photographs. Somemodels may allow you to video conference and c

To check the recording functions on your computer, follow these steps:1. From the Start screen, type s, and then select Sound Recorder.2. Click Start

Connecting video devices using a VGA cableTo see the computer screen image on an external VGA monitor or projected for a presentation,connect a monito

Connecting video devices using an HDMI cableNOTE: To connect an HDMI device to your computer, you need an HDMI cable, sold separately.To see the compu

Setting up HDMI audioHDMI is the only video interface that supports high-definition video and audio. After you connect anHDMI TV to the computer, you

5 Navigating the screenYou can navigate the computer screen in several ways:●Touch gestures●Keyboard and mouseTouch gestures can be used on your compu

iv Safety warning notice

NOTE: TouchPad gestures are not supported in all apps, and only common gestures aredocumented in this guide. More gestures are available when you choo

ScrollingScrolling is useful for moving up, down, or sideways on a page or image.●Place two fingers slightly apart on the TouchPad zone and then drag

Edge swipesEdge swipes allow you to perform tasks such as changing settings and finding or using apps.Right-edge swipeThe right-edge swipe reveals the

Left-edge swipeThe left-edge swipe accesses your recently opened apps so that you can switch between themquickly.●Swipe your finger gently from the le

TappingTo make an on-screen selection, use the tap function.●Use one finger to tap an object on the screen to make a selection. Double-tap an item to

ScrollingScrolling is useful for moving the pointer up, down, left, or right on a page or image.●Place two fingers on the screen and then drag them in

Right-edge swipe The right-edge swipe reveals the charms, which let you search, share, start apps, access devices, orchange settings.●Gently swipe you

Top-edge swipe and bottom-edge swipeThe top-edge swipe or bottom-edge swipe allows you to open a list of apps available on yourcomputer.1. From the Wi

instructions on opening Setup Utility (BIOS), and then follow the instructions at the bottom of thescreen.To activate the assigned function after you

Shortcutkey Key Description Returns you to the Start screen from an open app or the Windowsdesktop.NOTE: Pressing the key again returns you to the

Table of contents1 Starting right ...

6 Managing powerYour computer can operate on either battery power or external power. When the computer is runningon battery power only and an AC power

Manually initiating and exiting SleepYou can initiate Sleep in any of the following ways:●Close the display.●From the Start screen, point to the upper

Using the power meter and power settingsThe power meter is located on the Windows desktop. The power meter allows you to quickly accesspower settings

CAUTION: Do not slant the battery as you insert it.1. Holding the battery in the middle, slide the battery (1) straight into the computer until the ba

NOTE: For additional information about the power meter, see Using the power meter and powersettings on page 42.The computer takes the following action

possibly covered by an HP warranty, instructions include a warranty ID. A message refers you to theHP website for more information about ordering a re

To test the AC adapter:1. Shut down the computer.2. Connect the AC adapter to the computer, and then plug it into an AC outlet.3. Turn on the computer

Shut down the computer under any of the following conditions:● When you need to replace the battery or access components inside the computer●When you

7 Maintaining your computerIt is important to perform regular maintenance to keep your computer in optimal condition. Thischapter provides information

Using Disk DefragmenterAs you use your computer over time, the files on the hard drive become fragmented. A fragmenteddrive means data on your drive i

Connecting to a local area network (LAN) ... 214 Enjoying entertainment feature

Adding or replacing memory modulesAdding memory can help improve your computer's performance. Your computer is like your physicalwork area. The h

b. Grasp the edge of the memory module (2), and then gently pull the module out of thememory module slot.CAUTION: To prevent damage to the memory modu

9. Replace the service door.10. Replace the battery.11. Turn the computer right-side up, and then reconnect external power and external devices.12. Tu

●Dry microfiber cleaning cloth or a chamois (static-free cloth without oil)● Static-free cloth wipesCAUTION: Avoid strong cleaning solvents that can p

Traveling with or shipping your computerIf you have to travel with or ship your computer, here are some tips to keep in mind to keep yourequipment saf

8 Securing your computer andinformationComputer security is essential for protecting the confidentiality, integrity, and availability of yourinformati

Setting Windows passwordsPassword FunctionUser password Protects access to a Windows user account.Administrator password Protects administrator-level

the security software trial offer or purchase the software of your choice in order to fully protect yourcomputer.Using antivirus softwareComputer viru

If you have installed third-party software after you purchased your computer, regularly update thesoftware. Software companies provide software update

9 Using Setup Utility (BIOS) and HP PCHardware Diagnostics (UEFI)Setup Utility, or Basic Input/Output System (BIOS), controls communication between al

6 Managing power ...

Downloading a BIOS updateCAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, downloadand install a BIOS update only

To start HP PC Hardware Diagnostics UEFI:1. Turn on or restart the computer, quickly press esc, and then press f2.The BIOS searches three places for t

10 Backing up, restoring, and recoveringYour computer includes tools provided by HP and Windows to help you safeguard your informationand retrieve it

choose to reset the computer by reinstalling Windows or choose to recover using HP RecoveryManager. NOTE: File History is not enabled by default, so y

Restore and recoveryThere are several options for recovering your system. Choose the method that best matches yoursituation and level of expertise:● I

Using Windows Refresh for quick and easy recoveryWhen your computer is not working properly and you need to regain system stability, the WindowsRefres

3. Click Change PC settings in the bottom-right corner of the screen, and then select Generalfrom the PC settings screen.4. Scroll the right-side choi

To start HP Recovery Manager from the HP Recovery partition:1. Press f11 while the computer boots.– or –Press and hold f11 as you press the power butt

Removing the HP Recovery partitionHP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drivespace.IMPORTANT: Af

11 SpecificationsInput power The power information in this section may be helpful if you plan to travel internationally with thecomputer.The computer

8 Securing your computer and information ... 55Using p

12 Electrostatic DischargeElectrostatic discharge is the release of static electricity when two objects come into contact—forexample, the shock you re

IndexAAC adapter 7AC adapter, testing 45action keysdecrease screen brightness38Help and Support 38identifying 13increase screen brightness 38next trac

Iinput power 69installingcritical security updates 57optional security cable lock 58integrated webcam, identifying 9,22Intel Wireless Display 28intern

Setup Utility (BIOS) passwords56Setup Utility (BIOS), using 59shipping the computer 54shutdown 47Sleepexiting 41initiating 41slotsmemory card reader 8

Index ...................................