Hp SureStore 4215w User Manual

HP SureStore DLT Tape LibraryUser’s GuideModels 4115w/4215w,7115w/7215w Part Number C5173-90000Edition 4September 1998Printed in United States© Copy

x Contents

A-4 Supplies and Customer SupportSupplies and AccessoriesBar Code LabelsBar Code labels are not available through Hewlett-Packard, but may be ordered

A-5Supplies and Customer SupportSupplies and AccessoriesSupplies & SupportDrive Upgrade KitsDLT 4000 - 1 Drive upgrade kit (upgrades 4115 to 4215)

A-6 Supplies and Customer SupportHewlett-Packard Customer SupportHewlett-Packard Customer SupportIf a DLT library fails during the warranty period, a

A-7Supplies and Customer SupportHewlett-Packard Customer SupportSupplies & SupportAsia-PacificAustralia (03) 9272 2627China (81610) 65055280Hong K

A-8 Supplies and Customer SupportHewlett-Packard Customer SupportEuropeAustria 06 60 63 86Belgium, Dutch 0800 11906Belgium, French 0800 17043Denma

A-9Supplies and Customer SupportHewlett-Packard Customer SupportSupplies & SupportElectronic Support ServicesFor 24-hour access to information ove

A-10 Supplies and Customer SupportHewlett-Packard Customer SupportCustomer Support CentersNOTE Contact the customer support center in your area for t

A-11Supplies and Customer SupportHewlett-Packard Customer SupportSupplies & SupportAsia-PacificAustralia +64 (0) 3 9282 8000China +85 (0) 10 650

A-12 Supplies and Customer SupportHewlett-Packard Customer SupportTelephone Support After WarrantyBefore CallingBefore calling, please complete the f

B-1Safety and RegulatoryB Safety and Regulatory Information

Figures xiTable of FiguresFigure 1-1. Rear Panel Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6Figure 1-2. Rackmounting Co

B-2 Safety and Regulatory InformationOverviewOverviewThis section contains important safety and regulatory information for the United States, Finland

B-3Safety and Regulatory InformationSafety InformationSafety and RegulatorySafety InformationLaser SafetyWARNING Do not attempt to disable the interlo

B-4 Safety and Regulatory InformationRegulatory InformationRegulatory Information

B-5Safety and Regulatory InformationRegulatory InformationSafety and RegulatoryDeclaration of Conformity

B-6 Safety and Regulatory InformationRegulatory InformationUnited Kingdom Telecommunications Act 1984The digital linear tape libraries are approved u

B-7Safety and Regulatory InformationRegulatory InformationSafety and RegulatoryTurvallisuusyhteenvetoLaserturvallisuusLUOKAN 1 LASERLAITE KLASS 1 LASE

B-8 Safety and Regulatory InformationRegulatory InformationEnglish Translation of Finnish Regulatory InformationLASER SAFETY SUMMARYLASER SAFETYC

B-9Safety and Regulatory InformationRegulatory InformationSafety and RegulatoryJapanese VCCI StatementEnglish Translation of Japanese VCCI StatementTh

B-10 Safety and Regulatory InformationRegulatory Information

C-1TapeAlert MessagesC TapeAlert Messages

xii FiguresFigure 3-3. Opening the Front Access Door . . . . . . . . . . . . . . . . . . . . .3-17Figure 3-4. Loading Tape Cartridges into the Magazi

C-2 TapeAlert MessagesOverviewOverviewThis section contains information on TapeAlert, a diagnostic tool that monitors the drive’s operations, checks

C-3TapeAlert MessagesTapeAlert Messages and DescriptionsTapeAlert MessagesTapeAlert Messages and DescriptionsThere are three types of messages, listed

C-4 TapeAlert MessagesTapeAlert Messages and Descriptions6Write FailureC The tape is from a faulty batch or the tape drive is faulty:1. Use a good ta

C-5TapeAlert MessagesTapeAlert Messages and DescriptionsTapeAlert Messages20 Clean Now C The tape drive needs cleaning:1. If the operation has stopped

C-6 TapeAlert MessagesTapeAlert Messages and DescriptionsTable C-2 TapeAlert Library Error Messages31 Hardware B C The tape drive has a hardware faul

C-7TapeAlert MessagesTapeAlert Messages and DescriptionsTapeAlert MessagesNo. Flag Type Displayed MessageAdditional Action Information1 Hardware A C T

C-8 TapeAlert MessagesTapeAlert Messages and Descriptions4 Hardware D C The library has a hardware fault:1. Turn the library off and then on again.2.

C-9TapeAlert MessagesTapeAlert Messages and DescriptionsTapeAlert Messages14 Library Place RetryW There is a potential problem with the library mechan

C-10 TapeAlert MessagesTapeAlert Messages and Descriptions17 Library MailslotC There is a mechanical problem with the library media import/export mai

C-11TapeAlert MessagesTapeAlert Messages and DescriptionsTapeAlert Messages23 Library Scan RetryI There is a potential problem with the barcode label

Tables xiiiTable of TablesTable 1-1. Location Criteria . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3Table 1-2. Components I

C-12 TapeAlert MessagesTapeAlert Messages and Descriptions

Glossary-1GlossaryGlossaryAautochanger. See tape library.autochanger controller. The part of the library that controls the sending and receiving of SC

Glossary-2 GlossaryPperipheral device . A product used in conjunction with a computer, that is physically separate but that is under the computer’s c

Glossary-3GlossaryGlossaryTtape library. A term synonymous with jukebox or autochanger. This type of tape storage device is often referred to as a “ju

Glossary-4 Glossary

IndexIndex 1Aaccessories, A-3ADMIN * menu, 3-6entering the password, 3-9Bbackup software, 1-27bar code labelslabeling cartridges, 2-4labeling magazine

2 Index Indexsetting, 1-20SCSI PCAstatus indications, listing of, 3-14security code, setting, 3-23setting SCSI IDs, 3-11–3-13setting the mode switch,

xiv Tables

1-1Installation1 Installing the Tape Library

1-2 Installing the Tape LibraryInstallation OverviewInstallation OverviewBefore you install the tape library:• Make sure you have the components list

1-3Installing the Tape LibraryStep 1: Choose a LocationInstallationStep 1: Choose a LocationChoose a location that meets the following criteria. Take

1-4 Installing the Tape LibraryStep 2: Unpack the LibraryStep 2: Unpack the LibraryMake sure you have all required components and become familiar wit

1-5Installing the Tape LibraryStep 2: Unpack the LibraryInstallationAdditional Components ProvidedTable 1-3 Additional ComponentsComponent Description

ii Notices This document contains information that is protected by copyright. All rights are reserved. No part of this document may be photocopied,

1-6 Installing the Tape LibraryStep 2: Unpack the LibraryTape Library Rear PanelFigure 1-1 Rear Panel FeaturesThe following list identifies the numbe

1-7Installing the Tape LibraryStep 3: Install the Host SCSI Card(s)InstallationStep 3: Install the Host SCSI Card(s)Install the single-ended or differ

1-8 Installing the Tape LibraryStep 4: Mount the Library in a Rack (optional)Step 4: Mount the Library in a Rack (optional)For stand-alone installati

1-9Installing the Tape LibraryStep 4: Mount the Library in a Rack (optional)InstallationTools and ComponentsFigure 1-2 Rackmounting ComponentsTools:Ph

1-10 Installing the Tape LibraryStep 4: Mount the Library in a Rack (optional)Mounting the LibraryTo mount the tape library in a rack, you must:• Fir

1-11Installing the Tape LibraryStep 4: Mount the Library in a Rack (optional)Installation3. Attach the front mounting brackets to the front end of eac

1-12 Installing the Tape LibraryStep 4: Mount the Library in a Rack (optional)Attach the Rack Slides to the Rack1. Line up the template with an exist

1-13Installing the Tape LibraryStep 4: Mount the Library in a Rack (optional)Installation2. Attach two clip nuts to each of the back rails so that the

1-14 Installing the Tape LibraryStep 4: Mount the Library in a Rack (optional)3. Attach the front bracket:a. Return the slides to their compressed po

1-15Installing the Tape LibraryStep 4: Mount the Library in a Rack (optional)Installation4. Attach the rear bracket:a. Adjust the rear mounting bracke

iiiIn This BookThis book is a guide for setting up and operating your tape library. It is organized as follows:Chapter 1 Installing your library; m

1-16 Installing the Tape LibraryStep 4: Mount the Library in a Rack (optional)6. Connect the two bezel spacers to the front rails using two 10-32 x 5

1-17Installing the Tape LibraryStep 4: Mount the Library in a Rack (optional)InstallationPlace the Library in the Rack1. Attach the cable strain relie

1-18 Installing the Tape LibraryStep 4: Mount the Library in a Rack (optional)5. Attach the library to each slide using three 8-32 x 3/8 pan-slotted

1-19Installing the Tape LibraryStep 4: Mount the Library in a Rack (optional)Installation7. Release the slide latch springs, then push the tape librar

1-20 Installing the Tape LibraryStep 5: Set the SCSI Interface Mode SwitchStep 5: Set the SCSI Interface Mode SwitchDo not connect any cables yet.The

1-21Installing the Tape LibraryStep 5: Set the SCSI Interface Mode SwitchInstallationThe following table shows connection options when there are no ot

1-22 Installing the Tape LibraryStep 5: Set the SCSI Interface Mode SwitchThe following table shows connection options when there are other periphera

1-23Installing the Tape LibraryStep 6: Connect Library to HostInstallationStep 6: Connect Library to HostDo not turn on the host system or library yet

1-24 Installing the Tape LibraryStep 6: Connect Library to Hostc. Route the SCSI cable(s) and the power cord through the cable strain relief bracket.

1-25Installing the Tape LibraryStep 6: Connect Library to HostInstallation3. Use the key to open the front access door. Remove the two screws that sec

iv Typographical ConventionsThis manual uses the following typographical conventions:NOTE Notes provide information that can be helpful in understan

1-26 Installing the Tape LibraryStep 6: Connect Library to Host5. Gently pull the SCSI and power cables back toward the rear of the rack. Use a cable

1-27Installing the Tape LibraryStep 7: Power On the SystemInstallationStep 7: Power On the System1. Plug the power cord into a grounded outlet. 2. Tur

1-28 Installing the Tape LibraryMoving or Shipping the LibraryMoving or Shipping the LibraryThis section explains how to move the library a short dis

1-29Installing the Tape LibraryMoving or Shipping the LibraryInstallation6. If the library is rack mounted:a. Extend the anti-tip rail on the rack.WAR

1-30 Installing the Tape LibraryMoving or Shipping the Library

2-1Using Tapes2 Using Tape Cartridges

2-2 Using Tape CartridgesTape Cartridge OverviewTape Cartridge OverviewThe tape cartridges you use in the tape drive are an integral part of the stor

2-3Using Tape CartridgesChoosing Tape CartridgesUsing Tape CartridgesUsing TapesChoosing Tape CartridgesTwo types of compatible digital linear tape ca

2-4 Using Tape CartridgesLabeling Tape CartridgesLabeling Tape CartridgesMake it a practice to use bar code labels on your tape cartridges. Your host

2-5Using Tape CartridgesLabeling Bulk Load MagazinesUsing Tape CartridgesUsing TapesLabeling Bulk Load MagazinesBulk load magazines can be labeled in

Contents vTable of Contents1. Installing the Tape LibraryInstallation Overview ...

2-6 Using Tape CartridgesDrive Cleaning MessagesDrive Cleaning MessagesTable 2-2 lists drive cleaning messages that might be caused by a tape. Note t

2-7Using Tape CartridgesDrive Cleaning MessagesUsing Tape CartridgesUsing TapesTable 2-2 Drive Cleaning MessagesIf this happens: Reason: You need to:A

2-8 Using Tape CartridgesWrite-Protecting Tape CartridgesWrite-Protecting Tape CartridgesThe use of the write protect switch ensures data safety for

2-9Using Tape CartridgesMaintaining Tape CartridgesUsing Tape CartridgesUsing TapesMaintaining Tape CartridgesTable 2-3 Tape Cartridge MaintenanceDO N

2-10 Using Tape CartridgesMaintaining Tape Cartridges

3-1Library Operation3 Operating the Library

3-2 Operating the LibraryOverviewOverviewThis chapter explains the following library operations:• “Operating the Control Panel” on page 3-3• “Underst

3-3Operating the LibraryOperating the Control PanelLibrary OperationOperating the Control PanelFigure 3-1 Tape Library Control Panel1. Selection butto

3-4 Operating the LibraryUnderstanding Display Window MessagesUnderstanding Display Window MessagesThe display window displays drive status indicator

3-5Operating the LibraryUnderstanding Display Window MessagesLibrary OperationActivity IndicatorsThe activity light flashes during the following opera

vi ContentsChoosing Tape Cartridges ... 2-3Labeling Tape Cartridges ...

3-6 Operating the LibraryUnderstanding Display Window MessagesControl Panel OptionsPress PREV or NEXT while the library is in the “ready” state to di

3-7Operating the LibraryUnderstanding Display Window MessagesLibrary OperationSecond Level OptionsINFO * Displays performance information stored in t

3-8 Operating the LibraryUnderstanding Display Window MessagesControl Panel Menu TreeFigure 3-2 Control Panel Menu Options

3-9Operating the LibraryEntering the Administration Menu PasswordLibrary OperationEntering the Administration Menu Password A numeric password is requ

3-10 Operating the LibrarySetting a New Administration Menu PasswordSetting a New Administration Menu PasswordNOTE Change the password to so that on

3-11Operating the LibrarySetting and Viewing SCSI IDsLibrary OperationSetting and Viewing SCSI IDsNOTE The tape library has a Fast/Wide SCSI interface

3-12 Operating the LibrarySetting and Viewing SCSI IDsSetting SCSI IDsA SCSI ID is required for the robotics controller and each drive. The default I

3-13Operating the LibrarySetting and Viewing SCSI IDsLibrary Operation7. The current SCSI address setting flashes. Press NEXT or PREV until the desire

3-14 Operating the LibrarySetting and Viewing SCSI IDsInterpreting SCSI Bus Status Indicator LEDsEach SCSI bus has an LED to indicate the bus status.

3-15Operating the LibraryLoading Tape Cartridges Into the LibraryLibrary OperationLoading Tape Cartridges Into the LibraryInserting/Removing Cartridge

Contents viiTable of ContentsInserting/Removing Cartridges with Software ... 3-15Keeping Cartridges in the Magazine ...

3-16 Operating the LibraryLoading Tape Cartridges Into the LibraryLoading TapesTapes are bulk loaded into magazines, which are then inserted into the

3-17Operating the LibraryLoading Tape Cartridges Into the LibraryLibrary Operation6. Open the access door by pulling the top of the door outward. NOTE

3-18 Operating the LibraryLoading Tape Cartridges Into the Library8. Insert the magazine so it lines up with the arrow on the label inside the librar

3-19Operating the LibraryRemoving Tape Cartridges from the LibraryLibrary OperationRemoving Tape Cartridges from the Library The tape library is desig

3-20 Operating the LibraryRemoving Tape Cartridges from the Library5. Unlock the access door using the key, then open the door.NOTE Do not let the do

3-21Operating the LibraryRemoving Tape Cartridges from the LibraryLibrary Operation7. If necessary, remove tapes from the magazine. Press the button o

3-22 Operating the LibraryViewing Cartridge Bar Code LabelsViewing Cartridge Bar Code LabelsBar code label information can be viewed for each tape ca

3-23Operating the LibraryCleaning the Library Tape DrivesLibrary OperationCleaning the Library Tape DrivesNOTE Cleaning the drives takes about 5 minut

3-24 Operating the LibraryCleaning the Library Tape Drivesselected is flashing.) If the storage slot location is correct, press ENTER. To select a di

3-25Operating the LibrarySetting Configuration OptionsLibrary OperationSetting Configuration OptionsYou can set certain options to customize the way t

viii ContentsNorth and South America (includes Canada) ... A-10European Customer Support Centers ...

3-26 Operating the LibrarySetting Configuration OptionsTable 3-4 Configuration OptionsConfig Name Description DefaultRECOVERY ON/OFFIf the configurat

3-27Operating the LibrarySetting Configuration OptionsLibrary OperationREP RECOVERED ON/OFFWhen set to ON, the recovered errors are reported. When set

3-28 Operating the LibraryRetrieving Performance InformationRetrieving Performance InformationUse the INFO * option to display information about the

3-29Operating the LibraryRetrieving Performance InformationLibrary OperationTable 3-5 Information LogsLog Name DescriptionREVISION Displays the librar

3-30 Operating the LibraryRetrieving Performance InformationHARD ERROR * Log of unrecoverable errors (commands that did not successfully complete). R

3-31Operating the LibraryRetrieving Performance InformationLibrary OperationDESTINATION 1 # Element to which the first destination refers. (Valid for

3-32 Operating the LibraryRunning an Internal TestRunning an Internal TestThe library can run self-diagnostic tests. To run these tests, follow these

3-33Operating the LibraryRunning an Internal TestLibrary OperationTable 3-6 Internal TestsTest Name DescriptionEXERCISE MECH Runs the VERTICAL TEST, T

3-34 Operating the LibraryRunning an Internal TestWELLNESS TEST Checks the general capability of the library. Requires one loaded tape cartridge, but

3-35Operating the LibraryRunning an Internal TestLibrary OperationPLUNGE FULL SPDAllows the cartridge transport mechanics to run at full speed. This s

Contents ixTable of ContentsC. TapeAlert MessagesOverview ...C-2

3-36 Operating the LibraryUsing Online Drive ReplacementUsing Online Drive ReplacementCAUTION Unless the situation described below exists, this optio

3-37Operating the LibraryUsing Online Drive ReplacementLibrary Operation5. Press NEXT or PREV until DRIVE STATUS displays, then press ENTER. DRV 1 ON

3-38 Operating the LibraryTroubleshootingTroubleshootingThis section provides information on solutions to problems that may occur in the operation of

3-39Operating the LibraryTroubleshootingLibrary OperationDEVICE FAILED displays.Hardware Error #61 (External SCSI cables) is reported.• Make sure that

3-40 Operating the LibraryTroubleshootingAn error message is received after bulk loading tape cartridges.• Verify that cartridges are inserted into t

3-41Operating the LibraryTroubleshootingLibrary OperationCAUTION Do not press the library power switch until all SCSI peripherals connected to host ar

3-42 Operating the LibraryTroubleshooting

A-1Supplies & SupportA Supplies and Customer Support

A-2 Supplies and Customer SupportOverviewOverviewThis appendix covers:• supplies and accessories (page A-3)• HP customer support information (page A-

A-3Supplies and Customer SupportSupplies and AccessoriesSupplies & SupportSupplies and AccessoriesA full range of supplies may be ordered through