HP 2TB User Manual download pdf (Page 21)

2. If the problem persists, check the environmental conditions against the specified limits (refer

to the RDX QuickSpecs on http://www.hp.com). Perhaps move the drive to a more suitable

site.

Has a new operating system been installed in the host server or workstation? Has new backup

software been installed?

The problem could lie with the host or the software. Consult the server or workstation's operating

manuals, the software manual, or seek help from a service engineer.

Understanding the LEDs

Figure 16 Front panel with LEDs

2. eject button / power LED1. cartridge activity LED

3. emergency reset hole

Power LED

Table 2 Power LED

Action requiredMeaningLED Status

Check the power cable connection and replace the cable if

necessary. You can use the power cable from your monitor or

another device to check that the connection is working.

No powerOFF

If the power supply is present and the LED remains off, power

cycle or reset the drive. If it still fails, call for service.

None. This is normal.The drive is ready for

operation

Steady GREEN

None. The unit is ejecting the cartridge.EjectingBlinking GREEN

The unit has detected a fault condition. This may be because:FaultSteady AMBER

• the unit cannot eject the cartridge due to an obstruction

• the internal electronics are damaged or malfunctioning

Use a straightened paper clip in the Emergency Eject Hole for

10–15 seconds to remove a stuck cartridge, as described in

Emergency eject (page 22). If this does not resolve the problem,

run the RDX diagnostic application.

None. The host server or workstation is accessing the media

and the user has pressed the eject button. The unit will blink

PreventBlinking AMBER

amber for a few seconds then return to steady green. Wait for

host access to complete, after which the unit will eject the

cartridge. If it does not, you may not be running the correct RDX

utility, see RDX Removable Disk utility (page 6). Install the RDX

Understanding the LEDs 21

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HP 2TB User Manual Page 21