Hp Vectra VLi8 User Manual download pdf (Page 23)

English 19

2 Basic Problem Solving

Frequently Asked Questions

Q: How can I get help with installing LAN cards in my PC?

A: Refer to the LAN Card Ready section accessible from the support Web

site at:

www.hp.com/go/vectrasupport. This provides information on

commonly installed LAN cards and installation information for LAN

card drivers.

Q: Where can I get more information on installing accessories in my PC?

A: The Troubleshooting and Upgrade Guide has detailed information on

installing accessories and is available on HP’s support Web site at:

www.hp.com/go/vectrasupport.

Q: How can I reinstall my PC’s operating system?

A: Use the software Recovery CD-ROM provided with your PC.

Q: How can I be sure that the software/hardware I want to install in my PC is

compatible?

A: Refer to the Tested Product List at:

www.hp.com/go/vectrasupport.

Q: Why is my PC running slowly/producing strange messages?

A: Your PC may have been infected by a virus. Run the antivirus utility

preloaded on your PC.

If the problem continues, update your PC’s BIOS. You can download the

BIOS and updating instructions from

www.hp.com/go/vectrasupport

Q: I’ve been experiencing problems with my PC ever since I installed some

new software. What can I do?

A: Uninstall the software to see whether this solves the problem. If the

problem continues, contact the software manufacturer for help or

information on known compatibility problems.

Q: How do I disable the integrated sound features on my PC if I install an

accessory sound card?

A: Enter the PC’s Setup program by pressing

during startup, then

disable the

Integrated Audio Interface

in the

Advanced

menu.

Q: Can I use USB hardware devices with all the operating systems preloaded

on my PC?

A: USB is supported by Windows 95 release 2.x (preloaded), as well as

Windows 98.

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