Hp ProLiant DL360 G6 Server User Manual Page 1

HP ProLiant DL360 G6 Server User Guide Abstract This document describes installation, administration, and troubleshooting for this server. This docu

Component identification 10 Rear panel LEDs and buttons Item Description Status 1 10/100/1000 NIC 1 link LED Green = Link exists. Off = No lin

Troubleshooting 100 POST error messages and beep codes For a complete listing of error messages, refer to the "POST error messages" in t

Troubleshooting 101 WARNING: To avoid potential problems, ALWAYS read the warnings and cautionary information in the server documentation before r

System battery 102 System battery If the server no longer automatically displays the correct date and time, you may need to replace the battery that

Regulatory compliance notices 103 Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory complianc

Regulatory compliance notices 104 radio communications. However, there is no guarantee that interference will not occur in a particular installation

Regulatory compliance notices 105 This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.

Regulatory compliance notices 106 This symbol on the product or on its packaging indicates that this product must not be disposed of with your othe

Regulatory compliance notices 107 Class B equipment Chinese notice Class A equipment Laser compliance This product may be provided with an optic

Regulatory compliance notices 108 For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized

Electrostatic discharge 109 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions y

Component identification 11 System board components Item Description 1 NMI jumper 2 System maintenance switch 3 10Gb sideband connector (MI

Specifications 110 Specifications Environmental specifications Specification Value Temperature range* Operating 10°C to 35°C (50°F to 95°F) Sh

Specifications 111 Rated input current 5.5 A at 100 VAC 2.6 A at 200 VAC Rated input power 526 W at 100V AC input 505 W at 200V AC input BTUs per ho

Specifications 112 Maximum peak power 800 W at 100V AC input 900 W at 120V AC input 1200 W at 200V to 240V AC input CAUTION: This equipment is

Technical support 113 Technical support Before you contact HP Be sure to have the following information available before you call HP: • Technical s

Technical support 114 NOTE: Some HP parts are not designed for customer self repair. In order to satisfy the customer warranty, HP requires that an

Technical support 115 Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzion

Technical support 116 CSR-Teile werden abhängig von der Verfügbarkeit und vom Lieferziel am folgenden Geschäftstag geliefert. Für bestimmte Standort

Technical support 117 Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en contacto con su proveedo

Technical support 118 Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente

Technical support 119

Component identification 12 Item Description 24 PCI power connector 25 TPM connector 26 PCIe riser board connectors (2) DIMM slots DIMM slots are

Technical support 120

Acronyms and abbreviations 121 Acronyms and abbreviations ABEND abnormal end AMP Advanced Memory Protection ASR Automatic Server Recovery BBWC ba

Acronyms and abbreviations 122 NFPA National Fire Protection Association NIC network interface controller NMI non-maskable interrupt NVRAM non-vo

Acronyms and abbreviations 123 RDP Rapid Deployment Pack SAS serial attached SCSI SATA serial ATA SFF small form-factor SIM Systems Insight Mana

Index 124 1 10Gb sideband connector 11 A access panel 21 ACU (Array Configuration Utility) 76 additional information 84 Advanced ECC memory

Index 125 Erase Utility 79 error messages 100 European Union notice 105 expansion boards 58 extending server from rack 19 external USB fun

Index 126 memory, Advanced ECC 75 memory, mirrored 41, 42, 43, 75, 76 memory, online spare 75 memory, RAID 75 minimum hardware configuration

Index 127 SAS drives 16 SATA DVD drive connector 11 scripted installation 73 SD card slot 11 serial connector 9 serial number 77 series

Component identification 13 When the system maintenance switch position 6 is set to the On position, the system is prepared to erase all system conf

Component identification 14 Item Description Status All other LEDs Amber = Failure Off = Normal For possible failure causes, see "Systems I

Component identification 15 Systems Insight Display LED and color Health LED System power LED Status Power cap (flashing amber) — Amber Power cap

Component identification 16 SAS and SATA hard drive LEDs Item Description 1 Fault/UID LED (amber/blue) 2 Online LED (green) SAS and SATA h

Component identification 17 Online/activity LED (green) Fault/UID LED (amber/blue) Interpretation Off Steadily amber A critical fault condition has

Component identification 18 T-10/T-15 Torx screwdriver The server includes a T-10/T-15 Torx screwdriver that ships on the air baffle. Use the screwd

Operations 19 Operations Power up the server To power up the server, press the Power On/Standby button. Power down the server WARNING: To reduc

© Copyright 2009, 2011 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warr

Operations 20 5. After performing the installation or maintenance procedure, slide the server into the rack: a. Slide the server fully into the rac

Operations 21 Remove the access panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system

Operations 22 Remove the air baffle 1. Power down the server (on page 19). 2. Extend the server from the rack (on page 19). 3. Remove the access

Operations 23 1. Install the air baffle. 2. Install the BBWC battery pack, if removed ("Installing the BBWC battery pack" on page 57). 3

Operations 24 c. Lift the assembly to unseat the PCI riser boards, and then remove the assembly. Install the PCI riser board assembly CAUTION:

Operations 25 7. Power up the server (on page 19).

Setup 26 Setup Optional installation services Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and

Setup 27 Space and airflow requirements To allow for servicing and adequate airflow, observe the following space and airflow requirements when decid

Setup 28 Power requirements Installation of this equipment must comply with local and regional electrical regulations governing the installation of

Setup 29 WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling jacks are extended to the floor.

Contents 3 Contents Component identification ...

Setup 30 WARNING: This server is very heavy. To reduce the risk of personal injury or damage to the equipment: • Observe local occupational healt

Setup 31 4. Use the strain relief clip from the server hardware kit to secure the power cord. 5. Connect the power cord to the AC source. Powerin

Setup 32 For information on using these installation paths, refer to the SmartStart installation poster in the HP ProLiant Essentials Foundation Pac

Hardware options installation 33 Hardware options installation Introduction If more than one option is being installed, read the installation instru

Hardware options installation 34 7. Remove the fan blank. 8. Install the fan module. CAUTION: Failure to completely open the processor lockin

Hardware options installation 35 9. Open the processor locking lever and the processor socket retaining bracket. Do not remove the processor socket

Hardware options installation 36 11. Align the processor installation tool with the socket, and then install the processor. THE PINS ON THE SYSTEM B

Hardware options installation 37 12. Press the tabs on the processor installation tool to separate it from the processor, and then remove the tool.

Hardware options installation 38 14. Remove the thermal interface media protective cover. 15. Install the heatsink. 16. Install the air baffle (

Hardware options installation 39 The memory subsystem in this server can support RDIMMs or UDIMMs. Both types are referred to as DIMMs when the info

Contents 4 Introduction ...

Hardware options installation 40 DIMM identification To determine DIMM characteristics, use the label attached to the DIMM and the following illustr

Hardware options installation 41 Advanced Memory Protection options are configured in RBSU. If the requested AMP mode is not supported by the instal

Hardware options installation 42 General DIMM slot population guidelines Observe the following guidelines for all AMP modes: • Populate DIMM slots

Hardware options installation 43 • Always install DIMMs in channels 1 and 2 for each installed processor. • Do not install DIMMs in channel 3 for

Hardware options installation 44 • Observe the general DIMM slot population guidelines (on page 42). • Always install DIMMs in channels 1 and 2 fo

Hardware options installation 45 CAUTION: To avoid damage to the hard drives, memory, and other system components, the air baffle, drive blanks, a

Hardware options installation 46 Removing hard drive blanks CAUTION: To prevent improper cooling and thermal damage, do not operate the server u

Hardware options installation 47 Remove the component as indicated. Removing a hot-plug SAS hard drive CAUTION: For proper cooling do not oper

Hardware options installation 48 2. Prepare the hard drive. 3. Install the hard drive. 4. Determine the status of the hard drive from the hot-pl

Hardware options installation 49 5. Install the DVD-ROM drive in the DVD tray. 6. Secure the drive to the tray using the screw from this kit and t

Contents 5 Diagnostic tools ...

Hardware options installation 50 10. Remove fan modules 3 and 4. 11. Connect the cable to the rear of the drive and to the SATA DVD-ROM drive conn

Hardware options installation 51 13. Install fan modules 3 and 4. 14. Install the air baffle (on page 22). 15. Install the BBWC battery pack, if

Hardware options installation 52 7. Install the hard drive cage. 8. Remove the BBWC battery pack, if installed ("Remove the BBWC battery pack

Hardware options installation 53 11. Remove all fan modules. 12. Connect the hard drive power cable and the hard drive data cable to the connector

Hardware options installation 54 13. Align and install the optional hard drive backplane assembly. 14. Connect the hard drive power cable and the

Hardware options installation 55 15. Install all fan modules. 16. Install the fan blank. 17. Install the air baffle (on page 22). 18. Install t

Hardware options installation 56 The Battery-Backed Write Cache Enabler, also called the battery pack, works with the cache module to provide transp

Hardware options installation 57 5. Install the cache module in the SAS cache module connector on the system board. For connector locations, see &qu

Hardware options installation 58 7. Connect the BBWC cable to the cache module. 8. Install the PCI riser board assembly (on page 24). 9. Install

Hardware options installation 59 6. Install the expansion board into the slot until it seats firmly. 7. Install the PCI riser board assembly (on p

Contents 6 Acoustics statement for Germany (Geräuschemission) ... 108

Hardware options installation 60 6. Remove the full-length PCIe riser board from the riser board assembly. 7. Install the PCI-X riser board on the

Hardware options installation 61 Before installing a high-power graphics adapter (150W) in the server, be sure that the power supplies support the i

Hardware options installation 62 10. Install the graphics adapter in slot 2 on the PCI riser board assembly. 11. Install the PCI riser board assem

Hardware options installation 63 HP NC522SFP Dual Port 10GbE Server Adapter option To install the component: 1. Power down the server (on page 19).

Hardware options installation 64 CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated

Hardware options installation 65 4. Install the redundant power supply into the bay until it clicks. 5. Connect the power cord to the power supply

Hardware options installation 66 Enabling the TPM requires accessing the ROM-Based Setup Utility (RBSU) ("HP ROM-Based Setup Utility" on p

Hardware options installation 67 5. Install the TPM board. Press down on the connector to seat the board ("System board components" on pag

Hardware options installation 68 • Always store the recovery key/password in multiple locations. • Always store copies of the recovery key/passwor

Cabling 69 Cabling Cabling overview This section provides guidelines that help you make informed decisions about cabling the server and hardware opt

Component identification 7 Component identification Front panel components Item Description 1 Hard drive bay 5 (optional)* 2 Hard drive bay 6 (o

Cabling 70 • Optional hard drive backplane BBWC battery pack cabling

Cabling 71 DVD-ROM and DVD-RW drive cabling Power button and Systems Insight Display cabling

Cabling 72 PCI power cabling

Software and configuration utilities 73 Software and configuration utilities Configuration tools SmartStart software SmartStart is a collection of s

Software and configuration utilities 74 • Displaying system information • Selecting the primary boot controller • Configuring memory options • L

Software and configuration utilities 75 By default, the auto-configuration process configures the system for the English language. To change any def

Software and configuration utilities 76 Configuring mirrored memory To configure mirrored memory: 1. Install the required DIMMs ("Installing

Software and configuration utilities 77 • Mozilla Firefox 2.0 or later For Linux servers, see the README.TXT file for additional browser and suppor

Software and configuration utilities 78 Management tools Automatic Server Recovery ASR is a feature that causes the system to restart when a catastr

Software and configuration utilities 79 Erase Utility CAUTION: Perform a backup before running the System Erase Utility. The utility sets the sy

Component identification 8 Front panel LEDs and buttons Item Description Status 1 UID LED/button Blue = Identification is activated. Flashing

Software and configuration utilities 80 Internal USB functionality An internal USB connector is available for use with USB drive keys only. This sol

Software and configuration utilities 81 NOTE: The current version of SmartStart provides the memory spare part numbers for the server. To download

Software and configuration utilities 82 Keeping the system current Drivers IMPORTANT: Always perform a backup before installing or updating devi

Software and configuration utilities 83 • Requires no agent for remote installations • Enables dependency checking, which ensures appropriate inst

Troubleshooting 84 Troubleshooting Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving common

Troubleshooting 85 Symbols on equipment The following symbols may be placed on equipment to indicate the presence of potentially hazardous condition

Troubleshooting 86 WARNING: To reduce the risk of electric shock or damage to the equipment: • Do not disable the power cord grounding plug. The

Troubleshooting 87 2. Record any error messages displayed by the system. 3. Remove all diskettes, CD-ROMs, DVD-ROMs, and USB drive keys. 4. Power

Troubleshooting 88 When requested to break the server down to the minimum configuration, uninstall the following components, if installed: • All ad

Troubleshooting 89 Service notifications To view the latest service notifications, refer to the HP website (http://www.hp.com/go/bizsupport). Select

Component identification 9 Rear panel components Item Description 1 Slot 1 PCIe2 x8 (8, 4, 2, 1) 2 Slot 2 PCIe2 x16 (16, 8, 4, 2, 1), 75W +EXT 7

Troubleshooting 90 General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure o

Troubleshooting 91 Item See 5 "General memory problems are occurring" in the HP ProLiant Servers Troubleshooting Guide located on the Doc

Troubleshooting 92 Server power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber.

Troubleshooting 93 • The external health LED is red or amber. • The internal health LED is red or amber. NOTE: For the location of server LEDs

Troubleshooting 94

Troubleshooting 95 POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system att

Troubleshooting 96 Item See 13 • "Server information you need" in the HP ProLiant Servers Troubleshooting Guide located on the Documenta

Troubleshooting 97 OS boot problems flowchart Symptoms: • Server does not boot a previously installed operating system • Server does not boot Smar

Troubleshooting 98 Server fault indications flowchart Symptoms: • Server boots, but a fault event is reported by Insight Management Agents • Ser

Troubleshooting 99 Possible causes: • Improperly seated or faulty internal or external component • Unsupported component installed • Redundancy f