Hp ProLiant BL465c G6 Server-Blade User Manual download pdf (Page 60)

Troubleshooting 60

General diagnosis flowchart

The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of the

problem, or if the other flowcharts do not fix the problem, use the following flowchart.

Item See

1 "Symptom information (on page 57)"

2 "Loose connections (on page 58)"

3 "Service notifications (on page 58)"

4 The most recent version of a particular server blade or option firmware

is available on the HP Support website (http://www.hp.com/support

1 2 ... 55 56 57 58 59 60 61 62 63 64 65 ... 92 93

User Guide 1
Intended audience 2
Contents 3
Contents 4 4
Contents 5 5
Component identification 6
Front panel LEDs 7
SAS and SATA hard drive LEDs 8
System board components 9
DIMM slots 10
System maintenance switch 10
HP c-Class Blade SUV Cable 11
Operations 12
Remove the server blade 13
Remove the access panel 14
Install the access panel 14
Overview 15
Connecting to the network 17
Installing a server blade 18
Completing the configuration 19
Introduction 20
Hard drive option 20
Processor option 21
Memory options 27
DIMM population order 28
Installing DIMMs 28
Mezzanine card option 29
Cabling 34
Item Description 36
Network-based PXE deployment 38
Deployment methods 40
CD-ROM deployment 41
Diskette image deployment 42
Configuration tools 43
Using RBSU 44
Auto-configuration process 44
Array Configuration Utility 45
SAN configuration 45
Management tools 47
Erase Utility 48
HP Systems Insight Manager 48
Management Agents 48
Redundant ROM support 50
Diagnostic tools 51
Integrated Management Log 52
Array Diagnostic Utility 52
Keeping the system current 53
Care Pack 54
Troubleshooting 55
Important safety information 56
Symptom information 57
Service notifications 58
Loose connections 58
Troubleshooting flowcharts 58
Start diagnosis flowchart 59
General diagnosis flowchart 60
Symptoms: 62
POST problems flowchart 64
Item Refer to 65
OS boot problems flowchart 66
• Corrupted OS 67
• Redundancy failure 69
Troubleshooting 70 70
Troubleshooting 71 71
Battery replacement 72
FCC rating label 73
Class A equipment 73
Class B equipment 73
Modifications 74
• EMC Directive 2004/108/EC 75
Japanese notice 76
BSMI notice 76
Korean notice 76
Chinese notice 77
Laser compliance 77
Battery replacement notice 77
Electrostatic discharge 79
Specifications 80
Technical support 81
Technical support 82 82
Customer Self Repair 83
Technical support 84 84
Reparo feito pelo cliente 85
Technical support 86 86
Technical support 87 87
Technical support 88 88
Acronyms and abbreviations 89
Index 91 91
Index 92 92
Index 93 93

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Hp ProLiant BL465c G6 Server-Blade User Manual Page 60

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