Hp NonStop G-Series User Manual Page 147
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Troubleshooting
Mid-Range Silo Media Manager Installation and User’s Guide—541530-003
C-13
Example 2
Example 2
PROBLEM:
When I run the INTFACE Utility program, I receive a run-time error...
SOLUTION:
The most common reason for this is that the INTFACE Utility program does not know
where to find the PROCFILE file in the MSMM ISV location or that MSMM is not
started. You have to make sure the MSMM ISV location is included on the command
line and that the MSMM software is running. For example:
The 2nd parameter [$SYSTEM.OUTPUT.TAPELIST] can be any valid fully qualified
filename.
The 3rd parameter [$SYSTEM.TSIMSMMS] is the MSMM ISV location. There has
to be a file called PROCFILE in this subvolume. If there is not a PROCFILE file in
this subvolume, then MSMM is not started or you have an older version of MSMM,
before the INTFACE Utility program was supported.
RUN $SYSTEM.TSIMSMMS.INTFACE/name/ REPORT
$SYSTEM.OUTPUT.TAPELIST $SYSTEM.TSIMSMMS
Troubleshooting Examples for Miscellaneous
Problems
Example 1
PROBLEM:
Does the MSMM software perform some type of internal checking on the system
number of the node onto which the software is running?
SOLUTION:
The MSMM software is shipped with your system number hard coded into the
software. Within the configuration program, there is a place to set up an alternate
system number... [ CONFIG_ALTSYS# ] TO CONFIGURE ALTERNATE SYSTEM
NUMBER. During disaster recovery testing, this alternate system can be used for 15
days. In the event of a true disaster, TSI would provide you with a new version of the
MSMM software to run on your new primary system.
- Mid-Range Silo Media 1
- Manager Installation 1
- Document History 2
- 6. MSMM GUI Operations 4
- C. Troubleshooting 5
- D. Interfacing to MSMM 6
- Examples 6
- Contents 10
- What’s New in This Manual 11
- New and Changed Information 12
- About This Manual 13
- Change Bar Notation 14
- 1 Overview and 15
- HP NonStop S-series Systems 16
- Requirements 18
- System Software Requirements 18
- S-Series Server and Client 19
- Installing the Software 20
- Transferring Files via FTP 21
- Overview of the Client 25
- Installing the MSMM Client 25
- Configuring the MSMM Server 31
- Figure 3-1. RUN CONFIG 32
- Configuration Options 34
- CONFIG_DEVICE 34
- SET_SECURITY 35
- Figure 3-5. GUARDIAN LOGON 36
- CONFIG_DRIVE 38
- CONFIG_HOMETERM 39
- CONFIG_HOSTPORT# 40
- VEIW_CONFIG 41
- CONFIG_ALTSYS# 42
- DRIVE_UP 43
- DRIVE_DOWN 44
- DEL_DRIVE 45
- ALTER_PASSWORD 45
- Figure 3-16. ALTER_PASSWORD 46
- HELP Menu 47
- EXIT Menu 48
- Figure 3-19 49
- Figure 3-20 50
- Tape Library 51
- Listening 59
- Configuring the MSMM Client 63
- VIEW_CONFIG 66
- CONFIG_CLNTPORT# 67
- Figure 4-6 68
- Figure 4-7 69
- Running the Client Processes 70
- Configuring the Server MSMM 73
- Figure 5-1. MSMM Main Tab 74
- Server GUI 76
- 2. Select the Node/Device 77
- 4. Click OK 77
- Figure 5-4. Select Device 77
- Client GUI 81
- 3. Click OK. See Figure 5-9 82
- Figure 5-10 83
- 6 MSMM GUI Operations 85
- MSMM GUI Tabs 86
- NSK User ID and Password 87
- Media Library Tab 88
- Legend Tab 89
- Panel Tabs 89
- Cap(s) Tab 90
- Services Tab 91
- Renaming a Drive 95
- Media Labeling Tab 96
- 5. Click Start Labeling 97
- MSMM GUI Operations 100
- Scheduler Tab 100
- Existing Immediate Backup 101
- Existing Scheduled Backup 102
- Create an Immediate Backup 104
- Set Defines 105
- Create a Scheduled Backup 110
- Edit a Backup 112
- Queue Manager Tab 114
- EMS Log Tab 115
- MSMM Log Tab 116
- 7 Using the MSMM Utility 117
- IMPORT Function 118
- EXPORT Function 118
- (INTFACE) 119
- REPORT Function 120
- MOUNT Function 124
- DISMOUNT Function 125
- CAPREPORT Function 125
- DRIVEREPORT Function 126
- Mid-Range Silo Media Manager 127
- Quick Start Guide 127
- INSTALL STEP 2 129
- B Server MSMM and Client 133
- C Troubleshooting 135
- Example 4 136
- Example 5 136
- Example 6 136
- Example 7 137
- Example 8 137
- Example 1 138
- Example 2 138
- Example 3 139
- Operations 142
- Troubleshooting 144
- Problems 147
- D Interfacing to MSMM 151
- Dismount Media Command 152
- Interfacing to MSMM 153
- Export Media Command 154
- Import Media Command 155
- Command Inputs 157
- Mount Media Message 158
- Dismount Media Message 159
- Export Media Message 159
- Import Media Message 160
- Examples of Structure 165
- PROCESS_STOP_(); 210
- } /* end main() */ 210
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