HP NetServer LC User GuidemHEWLETT«PACKARDHP Part Number 5965-2494 Printed November 1997
Chapter 1 Installation OverviewTo remove the covers, refer to Figure 1-1 and do the following:1. Turn off the HP NetServer and disconnect the power c
Appendix DService and SupportCall (208) 344-1691 to connect to the HP NetServer Support BBS.Automated FaxHP’s automated fax system contains fUll produ
Appendix DService and SupportYou can sign up HP for Proactive Notification by visiting the following World Wide Web URL:http://proact.hp.com:8088/NetS
Appendix DService and Support4. From the Select NOS menu, select your network operating system, and the version, if necessary.5. Select No when the
Appendix DService and Support• Applicable error messages from system or diagnostics• Applicable hardware driver revision levels• Add-on boards or h
Appendix DService and SupportHP Customer Support Center (Netherlands):Austria: 0660 6386Belgium (Dutch):02 626 8806Belgium (French):02 626 8807Denmark
Appendix DService and SupportTelephone Ordering Informationu.s.• To identify a part or manual: automated fax(800) 333-1917; voice (916)783-0804.• To
Appendix DService and SupportContacting HP Regional HeadquartersShould you need to contact Hewlett-Packard, check your local telephone directory for t
Appendix DService and SupportChile—ChilePac, Santiago France—CompuServe SARL, RueilHong Kong—CompuServe Hong Kong, Motorola AirCommunications Hungary—
Indexaccessories installing, 31 troubleshooting, 44 accessoryboards, 10 ISAinstalling, 9 non-Plug-and-Play, 32 PCI, installing, 9 acoustic emissions,
Chapter 1 Installation Overview5. If you are installing any accessory boards or additional mass storage devices (other than hot swap disk drive modul
IndexHhard disk drive troubleshooting, 49hardware accessories limited warranty, 68hardware problems, 47 hardware product limited warranty, 67 hardware
Indexmessages, 42mouse troubleshooting, 48 Inetwork interface controller (NIC), 31, 40Network Operating System Installation Instructions, 20,21, 22 no
Indexsystemresources, 19, 21, 26, 32 system switches, 46Technical Reference Label, 5, 47 technical support, 73 telephone support, 95 Tested Products L
Chapter 1 Installation Overview
Chapter 1 Installation OverviewLay the system board component-side up on a static-dissipating work surface with the metal cross piece on the top r
Chapter 1 Installation OverviewFollow these steps to install each DIMM in a DIMM socket on the system board.DIMMs can be 32 MB, 64 MB, or 128 MB in an
Chapter 1 Installation OverviewInstall All Accessory BoardsRaise the System BoardIf you are installing accessory boards in slot 5 or 6, raise the syst
Chapter 1 Installation OverviewInstall Accessory BoardsInstall all accessory boards at this time. The backplane in the HP NetServer has live PCI-only
Chapter 1 Installation Overviewe. Configuration Advisor displays the Configuration Advisories. You can print them out by saving them to disk (diskett
Chapter 1 Installation OverviewFigure 1-6. Replace All Covers1. If the system board is in the raised position, lift the handles of its retaining latc
Chapter 1 Installation Overview2. If a side cover was removed, insert the channel on its lower edge onto the lip at the bottom of the chassis. Press
NoticeThe information contained in this document is subject to change without notice.Hewlett-Packard makes no warranty of any kind with regard to this
Chapter 1 Installation Overview3. Use the arrow keys to move the cursor, press ENTER to select an option, and press ESC to exit. For more details, in
Chapter 1 Installation OverviewInstall HP TopToolsHP TopTools is browser-based management software that provides remote administration and monitoring
2 HP NavigatorContents of the HP NetServer Navigator CD-ROMBefore the HP Navigator Main Menu is displayed, you may be prompted to set the language an
Chapter 2 HP Navigator• If you need to verify or modify SCSI host adapter settings, or if you need to low-level format SCSI disks or verily SCSI disk
Chapter 2 HP Navigator0 Select No for manual NOS installation. Perform a manual NOS installation if you are installing a NOS other than certain versio
Chapter 2 HP Navigator• For Manual NOS Installation Only: Before you perform a manual NOSinstallation, you must print out instructions and manually c
Chapter 2 HP NavigatorRemote Assistant, select Configure Remote Management on the Configure Remote Management screen.0 Configure Disk Array: If you ha
Chapter 2 HP Navigator• For Manual NOS Installation Only: Before you perform a manual NOS installation, you must print out instructions and manually
Chapter 2 HP Navigator• View demonstrations ofHP Remote Assistant and other third-party management applications. On the HP Navigator CD-ROM, select H
Contents1 Installation Overview...1Verify Contents...
Chapter 2 HP Navigator• If your system came with this version of the CD-ROM, then TopTools is located on the CD-ROM. See the TopTools Administrator G
Chapter 2 HP NavigatorInformation AssistantHP NetServer Information Assistant gives you complete access to all the HP NetServer information and docume
Chapter 2 HP Navigator• Print or View Information: Allows you to print or view the current system configuration, including details of which boards ar
3 HP Information AssistantInformation Assistant OverviewThe HP Navigator CD-ROM contains Information Assistant, which contains the entire set of docu
Chapter 3 HP Information AssistantFinding InformationInformation Assistant provides many ways to navigate through its topics and locate informatio
Chapter 3 HP Information AssistantYou can also navigate between topics by using hot spots and by using the History button to revisit previously viewed
Chapter 3 HP Information Assistant1. Turn on your computer and CD-ROM drive.2. Run Windows and display the Program Manager.3. Insert the HP NetServ
4 AccessoriesInstalling AccessoriesIf you are installing an ISA non-Plug-and-Play accessory board, follow the directions in the HP NetServer LC lUnst
Chapter 4AccessoriesConfiguring ISA Non-Plug-and-Play BoardIf you installed an ISA non-Plug-and-Play accessory board (such as certain modemboards, net
Chapter 4Accessories11. Use the up and down arrow keys to select the DMA channel that corresponds to the DMA channel required for the ISA board you a
Information Assistant Overview... 27Using Information As
5 Installation in Rack (Optional)Rack Installation OverviewBefore you install the HP NetServer in a rack assembly, install any optional hardware in t
Chapter 5 Installation in Rack (Optional)When you have finished installing the HP NetServer LC II in the rack assembly, return to the HP NetServer Rac
Chapter 5 Installation in Rack (Optional)Figure 5-1. Depress the Two Plastic Buttons37
Chapter 5 Installation in Rack (Optional)2. Hold down both plastic buttons, and slide the HP NetServer forward on the pedestal, as shown in Figure 5-
6 TroubleshootingPrecautionsWARNING Before removing the cover, always disconnect the power cord and unplug telephone cables. Disconnect telephone cab
Chapter 6 Troubleshooting0 Diskette Library: Enables you to conveniently generate any flexible diskette available on the HP Navigator CD-ROM. For exam
Chapter 6 TroubleshootingTroubleshooting SequenceTo troubleshoot an installation problem, do the following:• First make sure that the system is confi
Chapter 6 TroubleshootingError Message Is DisplayedThere are two kinds of error messages that may prevent the HP NetServer from booting. These are:•
Chapter 6 TroubleshootingMessageMouse errorIncorrect System ConfigurationCorrective ActionKeyboard error Check that the keyboard is connected to the
Power Supply...54Acoustic
Chapter 6 Troubleshooting9. Check that the voltage regulator module (VRM) is fully seated in the upper VRM socket on the system board. If two CPU mo
Chapter 6 TroubleshootingClearing the System ConfigurationYou may need to clear the system configuration if the configuration has been corrupted by a
Chapter 6 Troubleshooting46
Chapter 6 TroubleshootingTo clear the system configuration:1. Turn off power to the HP NetServer, and unplug the power cord. Remove the front bezel a
Chapter 6 Troubleshooting1. If nothing is displayed on the screen, but the computer starts and, the keyboard, flexible disk drive, other disk drives,
Chapter 6 Troubleshooting4. Clean the mouse ball and rollers by using a lint-free cloth.5. If the screen is blank, video blanking may be enabled. If
Chapter 6 TroubleshootingPassword ProblemsIf you have forgotten the password, your HP NetServer will function normally, butyou will not be able to cha
Chapter 6 TroubleshootingTo Install a Replacement Battery1. Turn off power to the HP NetServer, and unplug it.2. Remove the ^ont bezel and top cover
Chapter 6 Troubleshooting4. Secure the auxiliary battery.5. Remove the old battery, which is shown in Figure 6-3.6. Replace the top cover and the f
A SpecificationsThe specifications listed below can vary if you install a mass storage device in your HP NetServer that has more stringent environment
other Countries... 75Self-HelpTool
Appendix ASpecificationsWeight and DimensionsSystem Processing Unit (SPU)HeightWidthDepthWeightSystem footprintKeyboardHeightWidthDepthWeightCable Len
Appendix ASpecificationsGeneral Cord Set RequirementsCord set approved or recognized by safety agency in country of use125VAC, lOA250VAC, lOAMaximum l
B Regulatory InformationRegulatory Notices - Electromagnetic ComplianceElectromagnetic Compatibility (EMC) requirements have been established in many
Appendix B Regulatory Information• Reorient or relocate the receiving antenna.• Increase the separation between the equipment and the receiver.• Co
Appendix B Regulatory InformationFor products labeled as Class B:This equipment is in the Class B category information technology equipment based on t
Appendix B Regulatory InformationClass A Equipment :Please note that this equipment has been approved for business purposes with regards to electromag
Appendix B Regulatory InformationNotice for the United Kingdom: General ApprovalThis HP NetServer LC II Product is approved under approval number NS/G
Appendix B Regulatory InformationDeclaration of Conformity (US, EU, Australia)DECLARATION OE CONEORMITYaccording to ISO/IEC Guide 22 and EN 45014Manuf
Appendix B Regulatory InformationRegulatory Notices - Product SafetyThe following information applies only to servers with factory-installed drives.CD
1 Installation OverviewThis chapter contains simplified setup information about your HP NetServer LC II. For complete setup instructions, consult the
Appendix B Regulatory InformationLASER Safety - Finland LASERTURVALLISUUS LUOKAN 1 LASERLAITE KLASS1 LASER APPARATHP NetServer LC II - verkkopalvelime
Appendix B Regulatory InformationCLASS 1LASERPRODUCTLASSER KLASSE 1 PRODUKTThis CD-ROM Drive Unit is classified as a CLASS 1 LASER PRODUCT.The CLASS 1
Appendix B Regulatory InformationNoise Declaration and ErgonomicsGermany -Sound Pressure: LpA < 55 dB (A)am Arbeitsplatz, Beobachter Position (work
C Warranty and Software LicenseHardware Product Limited WarrantyHP warrants this hardware product against defects in materials and workmanship, under
Appendix CWarranty and Software Licenseaccordance with the third-party warranty statement accompanying the product. Onsite visits caused by third-par
Appendix CWarranty and Software LicensePre-Failure WarrantyDuring the warranty period of the HP NetServer system processor unit, selected HP Hardware
Appendix CWarranty and Software License3. Incidental, special, or consequential damages (including lost profits, loss of use. Customer downtime, cost
Appendix CWarranty and Software Licenseh. Obtaining any necessary licenses or permits with regard to information provided to HP or Reseller;2. Trave
Appendix CWarranty and Software Licensereplacement of the component; and pay shipping charges, duty, and taxes for part(s) to be returned to HP.Return
Appendix CWarranty and Software LicenseHP NetServer Limited Warranty CoverageWarranty Coverage PeriodsProduct Year1 Year!Year"HP NetServer L Seri
Chapter 1 Installation Overview1. If you are not already running HP Navigator on the HP NetServer LC II,boot the HP NetServer LC II from the HP Navig
Appendix CWarranty and Software License2. Execute the diagnostics provided and record the information. Consult the accompanying documentation for ins
Appendix CWarranty and Software LicenseGermany:0180 525 8143tnIreland: 01 662 5525"o)Italy:02 2 641 0350lUNetherlands: 020 6068751Norway:22 11 62
Appendix CWarranty and Software LicenseSupplemental Warranty Service and SupportEnhanced hardware warranty services, such as after-hour or weekend cov
Appendix CWarranty and Software LicensePóliza de GarantíaHewlett-Packard de México, S. A. de C. V. con domicilios en:Guadalajara, JaliscoMontemorelos
Appendix CWarranty and Software License4. Limitaciones:Esta garantía no es válida en los siguientes casos:A. Cuando el producto ha sido utilizado en
Appendix CWarranty and Software LicenseSoftware Product Limited WarrantyThe HP Software Product Limited Warranty will govern all Software which is pro
Appendix CWarranty and Software Licensethe exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may no
Appendix CWarranty and Software LicenseATTENTION: USE OF THE SOFTWARE IS SUBJECT TO THE HP SOFTWARE LICENSE TERMS SET FORTH BELOW. USING THE SOFTWARE
Appendix CWarranty and Software LicenseNo Disassembly or Decryption. You may not disassemble or decompile the Software unless HP's prior written
Appendix CWarranty and Software LicenseHP NetServer Warranty Frequently-Asked QuestionsQ: What is the intention of the HP NetServer Warranty?A: The HP
Chapter 1 Installation OverviewFigure 1-1. Remove the Front Bezel (1), Top Cover (2 & 3) and Side Cover (4)
Appendix CWarranty and Software LicenseQ: Will adding third-party memory or disk drives void the warranty?A: Adding third-party memory or disk drives
Appendix CWarranty and Software LicenseQ: What is the response time for on-site warranty service?A: The standard response time for on-site warranty se
Appendix CWarranty and Software LicenseQ: What are my options if I want network or server application software support?A: Network or server applicatio
Appendix CWarranty and Software Licenseb. Establish and practice back-up procedures for your data and programs to minimize any disruptions to your bu
Appendix CWarranty and Software License* Add-on boards or hardware* Third-party hardware or software* Operating system type and revision levelMost
D Service and SupportSystem Design, Integration, and SupportThe hardware, utility software, and any operating system or environment software supplied
Appendix DService and Support• HP NetServer Information Assistant• CompuServe discussion forum and library• WorldWideWebandInternetFTP• Bulletin B
Appendix DService and SupportTo obtain a release history or a status report, you will need one of these document numbers:• Release history: document
Appendix DService and SupportThe updates include the following:• Updates to your system software, such as BIOS and driver upgrades• Enhancements to
Appendix DService and Supportcomplex or controversial, an electronic discussion may start among several people—^providing you with a group consensus.H
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