Hp Netserver L Server series User Manual

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Summary of Contents

Page 1 - User Guide

HP NetServer LC User GuidemHEWLETT«PACKARDHP Part Number 5965-2494 Printed November 1997

Page 2 - Audience Assumptions

Chapter 1 Installation OverviewTo remove the covers, refer to Figure 1-1 and do the following:1. Turn off the HP NetServer and disconnect the power c

Page 3 - Contents

Appendix DService and SupportCall (208) 344-1691 to connect to the HP NetServer Support BBS.Automated FaxHP’s automated fax system contains fUll produ

Page 4

Appendix DService and SupportYou can sign up HP for Proactive Notification by visiting the following World Wide Web URL:http://proact.hp.com:8088/NetS

Page 5 - B Regulatory Information

Appendix DService and Support4. From the Select NOS menu, select your network operating system, and the version, if necessary.5. Select No when the

Page 6

Appendix DService and Support• Applicable error messages from system or diagnostics• Applicable hardware driver revision levels• Add-on boards or h

Page 7 - 1 Installation Overview

Appendix DService and SupportHP Customer Support Center (Netherlands):Austria: 0660 6386Belgium (Dutch):02 626 8806Belgium (French):02 626 8807Denmark

Page 8 - Remove the Covers

Appendix DService and SupportTelephone Ordering Informationu.s.• To identify a part or manual: automated fax(800) 333-1917; voice (916)783-0804.• To

Page 9

Appendix DService and SupportContacting HP Regional HeadquartersShould you need to contact Hewlett-Packard, check your local telephone directory for t

Page 10

Appendix DService and SupportChile—ChilePac, Santiago France—CompuServe SARL, RueilHong Kong—CompuServe Hong Kong, Motorola AirCommunications Hungary—

Page 12

Indexaccessories installing, 31 troubleshooting, 44 accessoryboards, 10 ISAinstalling, 9 non-Plug-and-Play, 32 PCI, installing, 9 acoustic emissions,

Page 13 - Figure 1-3. Insert the DIMM

Chapter 1 Installation Overview5. If you are installing any accessory boards or additional mass storage devices (other than hot swap disk drive modul

Page 14 - Reinsert the System Board

IndexHhard disk drive troubleshooting, 49hardware accessories limited warranty, 68hardware problems, 47 hardware product limited warranty, 67 hardware

Page 15 - Install All Accessory Boards

Indexmessages, 42mouse troubleshooting, 48 Inetwork interface controller (NIC), 31, 40Network Operating System Installation Instructions, 20,21, 22 no

Page 16 - Install Accessory Boards

Indexsystemresources, 19, 21, 26, 32 system switches, 46Technical Reference Label, 5, 47 technical support, 73 telephone support, 95 Tested Products L

Page 17

Chapter 1 Installation Overview

Page 18

Chapter 1 Installation OverviewLay the system board component-side up on a static-dissipating work surface with the metal cross piece on the top r

Page 19 - Configure the HP NetServer

Chapter 1 Installation OverviewFollow these steps to install each DIMM in a DIMM socket on the system board.DIMMs can be 32 MB, 64 MB, or 128 MB in an

Page 20 - HP NetServer LCII

Chapter 1 Installation OverviewInstall All Accessory BoardsRaise the System BoardIf you are installing accessory boards in slot 5 or 6, raise the syst

Page 21 - Install HP TopTools

Chapter 1 Installation OverviewInstall Accessory BoardsInstall all accessory boards at this time. The backplane in the HP NetServer has live PCI-only

Page 22

Chapter 1 Installation Overviewe. Configuration Advisor displays the Configuration Advisories. You can print them out by saving them to disk (diskett

Page 23 - 2 HP Navigator

Chapter 1 Installation OverviewFigure 1-6. Replace All Covers1. If the system board is in the raised position, lift the handles of its retaining latc

Page 24 - Express Configuration

Chapter 1 Installation Overview2. If a side cover was removed, insert the channel on its lower edge onto the lip at the bottom of the chassis. Press

Page 25 - Chapter 2 HP Navigator

NoticeThe information contained in this document is subject to change without notice.Hewlett-Packard makes no warranty of any kind with regard to this

Page 26 - Custom Configuration

Chapter 1 Installation Overview3. Use the arrow keys to move the cursor, press ENTER to select an option, and press ESC to exit. For more details, in

Page 27

Chapter 1 Installation OverviewInstall HP TopToolsHP TopTools is browser-based management software that provides remote administration and monitoring

Page 29 - TopTools for Servers

2 HP NavigatorContents of the HP NetServer Navigator CD-ROMBefore the HP Navigator Main Menu is displayed, you may be prompted to set the language an

Page 30 - Integrated Remote Assistant

Chapter 2 HP Navigator• If you need to verify or modify SCSI host adapter settings, or if you need to low-level format SCSI disks or verily SCSI disk

Page 31 - HP NetServer Utilities

Chapter 2 HP Navigator0 Select No for manual NOS installation. Perform a manual NOS installation if you are installing a NOS other than certain versio

Page 32 - User Preferences

Chapter 2 HP Navigator• For Manual NOS Installation Only: Before you perform a manual NOSinstallation, you must print out instructions and manually c

Page 33 - 3 HP Information Assistant

Chapter 2 HP NavigatorRemote Assistant, select Configure Remote Management on the Configure Remote Management screen.0 Configure Disk Array: If you ha

Page 34 - Finding Information

Chapter 2 HP Navigator• For Manual NOS Installation Only: Before you perform a manual NOS installation, you must print out instructions and manually

Page 35 - Installing from the CD-ROM

Chapter 2 HP Navigator• View demonstrations ofHP Remote Assistant and other third-party management applications. On the HP Navigator CD-ROM, select H

Page 36

Contents1 Installation Overview...1Verify Contents...

Page 37 - 4 Accessories

Chapter 2 HP Navigator• If your system came with this version of the CD-ROM, then TopTools is located on the CD-ROM. See the TopTools Administrator G

Page 38 - Accessories

Chapter 2 HP NavigatorInformation AssistantHP NetServer Information Assistant gives you complete access to all the HP NetServer information and docume

Page 39

Chapter 2 HP Navigator• Print or View Information: Allows you to print or view the current system configuration, including details of which boards ar

Page 40

3 HP Information AssistantInformation Assistant OverviewThe HP Navigator CD-ROM contains Information Assistant, which contains the entire set of docu

Page 41 - Rack Installation Overview

Chapter 3 HP Information AssistantFinding InformationInformation Assistant provides many ways to navigate through its topics and locate informatio

Page 42 - Pedestal Removal

Chapter 3 HP Information AssistantYou can also navigate between topics by using hot spots and by using the History button to revisit previously viewed

Page 43

Chapter 3 HP Information Assistant1. Turn on your computer and CD-ROM drive.2. Run Windows and display the Program Manager.3. Insert the HP NetServ

Page 44

4 AccessoriesInstalling AccessoriesIf you are installing an ISA non-Plug-and-Play accessory board, follow the directions in the HP NetServer LC lUnst

Page 45 - 6 Troubleshooting

Chapter 4AccessoriesConfiguring ISA Non-Plug-and-Play BoardIf you installed an ISA non-Plug-and-Play accessory board (such as certain modemboards, net

Page 46 - Common Installation Problems

Chapter 4Accessories11. Use the up and down arrow keys to select the DMA channel that corresponds to the DMA channel required for the ISA board you a

Page 47 - Troubleshooting Sequence

Information Assistant Overview... 27Using Information As

Page 49 - No Error Messages Displayed

5 Installation in Rack (Optional)Rack Installation OverviewBefore you install the HP NetServer in a rack assembly, install any optional hardware in t

Page 50 - Chapter 6 Troubleshooting

Chapter 5 Installation in Rack (Optional)When you have finished installing the HP NetServer LC II in the rack assembly, return to the HP NetServer Rac

Page 51

Chapter 5 Installation in Rack (Optional)Figure 5-1. Depress the Two Plastic Buttons37

Page 52

Chapter 5 Installation in Rack (Optional)2. Hold down both plastic buttons, and slide the HP NetServer forward on the pedestal, as shown in Figure 5-

Page 53 - Hardware Problems

6 TroubleshootingPrecautionsWARNING Before removing the cover, always disconnect the power cord and unplug telephone cables. Disconnect telephone cab

Page 54

Chapter 6 Troubleshooting0 Diskette Library: Enables you to conveniently generate any flexible diskette available on the HP Navigator CD-ROM. For exam

Page 55

Chapter 6 TroubleshootingTroubleshooting SequenceTo troubleshoot an installation problem, do the following:• First make sure that the system is confi

Page 56 - Battery Problems

Chapter 6 TroubleshootingError Message Is DisplayedThere are two kinds of error messages that may prevent the HP NetServer from booting. These are:•

Page 57 - System Switches

Chapter 6 TroubleshootingMessageMouse errorIncorrect System ConfigurationCorrective ActionKeyboard error Check that the keyboard is connected to the

Page 58

Power Supply...54Acoustic

Page 59 - A Specifications

Chapter 6 Troubleshooting9. Check that the voltage regulator module (VRM) is fully seated in the upper VRM socket on the system board. If two CPU mo

Page 60 - Power Supply

Chapter 6 TroubleshootingClearing the System ConfigurationYou may need to clear the system configuration if the configuration has been corrupted by a

Page 61 - Acoustic Emissions

Chapter 6 Troubleshooting46

Page 62

Chapter 6 TroubleshootingTo clear the system configuration:1. Turn off power to the HP NetServer, and unplug the power cord. Remove the front bezel a

Page 63

Chapter 6 Troubleshooting1. If nothing is displayed on the screen, but the computer starts and, the keyboard, flexible disk drive, other disk drives,

Page 64 - Notice for Japan

Chapter 6 Troubleshooting4. Clean the mouse ball and rollers by using a lint-free cloth.5. If the screen is blank, video blanking may be enabled. If

Page 65 - Notice for Korea

Chapter 6 TroubleshootingPassword ProblemsIf you have forgotten the password, your HP NetServer will function normally, butyou will not be able to cha

Page 66 - Notice for European Union

Chapter 6 TroubleshootingTo Install a Replacement Battery1. Turn off power to the HP NetServer, and unplug it.2. Remove the ^ont bezel and top cover

Page 67

Chapter 6 Troubleshooting4. Secure the auxiliary battery.5. Remove the old battery, which is shown in Figure 6-3.6. Replace the top cover and the f

Page 68

A SpecificationsThe specifications listed below can vary if you install a mass storage device in your HP NetServer that has more stringent environment

Page 69 - Laser Safety Statements

other Countries... 75Self-HelpTool

Page 70

Appendix ASpecificationsWeight and DimensionsSystem Processing Unit (SPU)HeightWidthDepthWeightSystem footprintKeyboardHeightWidthDepthWeightCable Len

Page 71 - Batteries

Appendix ASpecificationsGeneral Cord Set RequirementsCord set approved or recognized by safety agency in country of use125VAC, lOA250VAC, lOAMaximum l

Page 73 - Third-Party Software Products

B Regulatory InformationRegulatory Notices - Electromagnetic ComplianceElectromagnetic Compatibility (EMC) requirements have been established in many

Page 74 - Third-Party Hardware Products

Appendix B Regulatory Information• Reorient or relocate the receiving antenna.• Increase the separation between the equipment and the receiver.• Co

Page 75 - Limitation of Warranty

Appendix B Regulatory InformationFor products labeled as Class B:This equipment is in the Class B category information technology equipment based on t

Page 76 - Customer Responsibilities

Appendix B Regulatory InformationClass A Equipment :Please note that this equipment has been approved for business purposes with regards to electromag

Page 77 - Obtaining Warranty Service

Appendix B Regulatory InformationNotice for the United Kingdom: General ApprovalThis HP NetServer LC II Product is approved under approval number NS/G

Page 78 - Return to HP/Reseller

Appendix B Regulatory InformationDeclaration of Conformity (US, EU, Australia)DECLARATION OE CONEORMITYaccording to ISO/IEC Guide 22 and EN 45014Manuf

Page 79 - Technical Support

Appendix B Regulatory InformationRegulatory Notices - Product SafetyThe following information applies only to servers with factory-installed drives.CD

Page 80 - U.S. and Canada

1 Installation OverviewThis chapter contains simplified setup information about your HP NetServer LC II. For complete setup instructions, consult the

Page 81 - Self-Help Tools

Appendix B Regulatory InformationLASER Safety - Finland LASERTURVALLISUUS LUOKAN 1 LASERLAITE KLASS1 LASER APPARATHP NetServer LC II - verkkopalvelime

Page 82 - Warranty and Software License

Appendix B Regulatory InformationCLASS 1LASERPRODUCTLASSER KLASSE 1 PRODUKTThis CD-ROM Drive Unit is classified as a CLASS 1 LASER PRODUCT.The CLASS 1

Page 83 - Condiciones

Appendix B Regulatory InformationNoise Declaration and ErgonomicsGermany -Sound Pressure: LpA < 55 dB (A)am Arbeitsplatz, Beobachter Position (work

Page 84

C Warranty and Software LicenseHardware Product Limited WarrantyHP warrants this hardware product against defects in materials and workmanship, under

Page 85

Appendix CWarranty and Software Licenseaccordance with the third-party warranty statement accompanying the product. Onsite visits caused by third-par

Page 86

Appendix CWarranty and Software LicensePre-Failure WarrantyDuring the warranty period of the HP NetServer system processor unit, selected HP Hardware

Page 87

Appendix CWarranty and Software License3. Incidental, special, or consequential damages (including lost profits, loss of use. Customer downtime, cost

Page 88

Appendix CWarranty and Software Licenseh. Obtaining any necessary licenses or permits with regard to information provided to HP or Reseller;2. Trave

Page 89 - Questions

Appendix CWarranty and Software Licensereplacement of the component; and pay shipping charges, duty, and taxes for part(s) to be returned to HP.Return

Page 90

Appendix CWarranty and Software LicenseHP NetServer Limited Warranty CoverageWarranty Coverage PeriodsProduct Year1 Year!Year"HP NetServer L Seri

Page 91

Chapter 1 Installation Overview1. If you are not already running HP Navigator on the HP NetServer LC II,boot the HP NetServer LC II from the HP Navig

Page 92 - 0 Annual network support, and

Appendix CWarranty and Software License2. Execute the diagnostics provided and record the information. Consult the accompanying documentation for ins

Page 93

Appendix CWarranty and Software LicenseGermany:0180 525 8143tnIreland: 01 662 5525"o)Italy:02 2 641 0350lUNetherlands: 020 6068751Norway:22 11 62

Page 94

Appendix CWarranty and Software LicenseSupplemental Warranty Service and SupportEnhanced hardware warranty services, such as after-hour or weekend cov

Page 95 - D Service and Support

Appendix CWarranty and Software LicensePóliza de GarantíaHewlett-Packard de México, S. A. de C. V. con domicilios en:Guadalajara, JaliscoMontemorelos

Page 96

Appendix CWarranty and Software License4. Limitaciones:Esta garantía no es válida en los siguientes casos:A. Cuando el producto ha sido utilizado en

Page 97

Appendix CWarranty and Software LicenseSoftware Product Limited WarrantyThe HP Software Product Limited Warranty will govern all Software which is pro

Page 98 - HP Navigator CD-ROM

Appendix CWarranty and Software Licensethe exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may no

Page 99 - Bulletin Board System

Appendix CWarranty and Software LicenseATTENTION: USE OF THE SOFTWARE IS SUBJECT TO THE HP SOFTWARE LICENSE TERMS SET FORTH BELOW. USING THE SOFTWARE

Page 100 - Automated Fax

Appendix CWarranty and Software LicenseNo Disassembly or Decryption. You may not disassemble or decompile the Software unless HP's prior written

Page 101 - Telephone Support

Appendix CWarranty and Software LicenseHP NetServer Warranty Frequently-Asked QuestionsQ: What is the intention of the HP NetServer Warranty?A: The HP

Page 102 - Network Operating

Chapter 1 Installation OverviewFigure 1-1. Remove the Front Bezel (1), Top Cover (2 & 3) and Side Cover (4)

Page 103 - Service and Support

Appendix CWarranty and Software LicenseQ: Will adding third-party memory or disk drives void the warranty?A: Adding third-party memory or disk drives

Page 104 - Technical Publications

Appendix CWarranty and Software LicenseQ: What is the response time for on-site warranty service?A: The standard response time for on-site warranty se

Page 105

Appendix CWarranty and Software LicenseQ: What are my options if I want network or server application software support?A: Network or server applicatio

Page 106 - Joining CompuServe

Appendix CWarranty and Software Licenseb. Establish and practice back-up procedures for your data and programs to minimize any disruptions to your bu

Page 107

Appendix CWarranty and Software License* Add-on boards or hardware* Third-party hardware or software* Operating system type and revision levelMost

Page 108

D Service and SupportSystem Design, Integration, and SupportThe hardware, utility software, and any operating system or environment software supplied

Page 109

Appendix DService and Support• HP NetServer Information Assistant• CompuServe discussion forum and library• WorldWideWebandInternetFTP• Bulletin B

Page 110

Appendix DService and SupportTo obtain a release history or a status report, you will need one of these document numbers:• Release history: document

Page 111

Appendix DService and SupportThe updates include the following:• Updates to your system software, such as BIOS and driver upgrades• Enhancements to

Page 112

Appendix DService and Supportcomplex or controversial, an electronic discussion may start among several people—^providing you with a group consensus.H

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