HP UPS Management Module User Guide Part Number 435656-004 January 2010 (Fourth Edition)
Overview 10 Configuration A This figure illustrates a UPS with a management module installed that is serially attached to a server running the UPS P
Troubleshooting 100 Unable to discover a UPS Action: • Verify that the UPS is connected to the correct communications port (COM1, COM2, and so on).
Troubleshooting 101 Unable to reboot the machine Possible Cause: The system hangs when the InstallShield wizard for the UPS Power Protection Agent i
Troubleshooting 102 Utility alarm Possible Cause: The utility input voltage is repeatedly outside the UPS operating range. Action: 1. Check the ma
Technical support 103 Technical support Before you contact HP Be sure to have the following information available before you call HP: • Technical s
Regulatory compliance notices 104 Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory complianc
Regulatory compliance notices 105 to radio communications. However, there is no guarantee that interference will not occur in a particular installat
Regulatory compliance notices 106 Class B equipment This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equip
Regulatory compliance notices 107 Chinese notice Class A equipment Japanese notice Korean notice Class A equipment Class B equipment
Regulatory compliance notices 108 BSMI notice
Alert messages 109 Alert messages UPS alarms This management module enables you to send an email notification or SNMP trap to specified recipients i
Overview 11 Item Description 1 Server with UPS Power Protection Agent installed 2 Network 3 UPS with management module installed C
Alert messages 110 Alarm text Description Input Out of Range • Input (Utility) fault: Measured input voltage has exceeded the upper voltage limit
Alert messages 111 Alarm text Description On Boost The UPS detected a low input condition and is increasing input voltage to a nominal level. On Bu
Systems Insight Manager integration 112 Systems Insight Manager integration Systems Insight Manager overview Use HP Systems Insight Manager to: • D
Systems Insight Manager integration 113 Discovering the management module HP SIM automatically detects management modules as part of the device disc
Systems Insight Manager integration 114 To register the MIB: 1. Copy the MIB to the HP\Systems Insight Manager\mibs folder. 2. From the HP\System
Security considerations 115 Security considerations Security considerations overview The management module implements strict security for two import
Optional power monitoring using SNMP 116 Optional power monitoring using SNMP SNMP monitoring Battery status, power status, events, and traps can be
Updating the firmware 117 Updating the firmware Updating the firmware overview To update the management module firmware from an application, downloa
Redundant configuration 118 Redundant configuration Configuring the software for redundancy 1. Install the UPS Power Protection Agent on a machine
Redundant configuration 119 h. Repeat steps e through g to configure the agent information on the second management server. 4. Verify that the agen
Overview 12 Configuration D This figure illustrates a redundant configuration with serial connections. This configuration only applies to servers wi
Firewall configuration 120 Firewall configuration Configuring the firewall on Windows® NOTE: For other operating systems, see the operating syst
Firewall configuration 121 3. Click the Advanced tab. 4. In the Windows Firewall box, click Settings. The Windows Firewall screen appears. 5. On
Firewall configuration 122 6. Click OK. 7. On the network Properties screen, click the Exceptions tab. 8. Be sure that the File and Printer Shari
Firewall configuration 123 9. Click Add Port to allow communication through port 3573. The Edit a Port screen appears. 10. Enter a name for the UP
Firewall configuration 124 13. Click Change scope to add more security to the port exception. The Change Scope screen appears. 14. Select the Cust
Firewall configuration 125
Mass configuration 126 Mass configuration Using the HP Flash Utility Use the HP Flash Utility to configure multiple management modules to have ident
SNMP trap codes 127 SNMP trap codes SNMP trap codes This information is for reference only. SNMP trap code SNMP trap message 0 General_Failure
SNMP trap codes 128 SNMP trap code SNMP trap message 31 Loss_Of_Redundancy 32 Loss_Of_Redundant_Power 33 On_Boost 34 On_Buck
Acronyms and abbreviations 129 Acronyms and abbreviations ASCII American Standard Code for Information Interchange DHCP Dynamic Host Configuration
Overview 13 Configuration E This figure illustrates a redundant configuration with network connections. Item Description 1 UPS A 2 UPS B 3
Acronyms and abbreviations 130 IRQ interrupt request MII media independent interface NTP network time protocol POST Power-On Self Test RAM rando
Index 131 A About menu 80 accessing software, browser 42 accessing software, system tray icon 43 adding an attached device 71 adding new use
Index 132 Federal Communications Commission (FCC) notice 104, 105 firewall settings, configuring 120 firmware, updating 117 firmware, version
Index 133 problem diagnosis 91 product overview 7 Q quick setup overview 16 R reconfiguring components, HP-UX agent 40 reconfiguring compone
Overview 14 Configuration F This figure illustrates a redundant configuration with serial and network connections. Item Description 1 UPS A 2
Overview 15 Configuration G This figure illustrates a redundant configuration with dual subnet. Item Description 1 Subnet A 2 UPS A 3 Serve
Overview 16 Software Browser resolution high color (maximize browser window for optimal display) Quick installation and setup overview 1. Insta
Component identification 17 Component identification Front panel Item Description 1 Serial device connectors 2 Environmental connector (for
Installing the HP UPS Management Module 18 Installing the HP UPS Management Module Required tools No. 2 Phillips screwdriver Installing the managem
Installing the HP UPS Management Module 19 3. Install the management module along the alignment channels in the option slot. 4. If the UPS is powe
© Copyright 2007, 2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warr
Installing the HP UPS Management Module 20 Checking the Error LED If the Error LED illuminates red or flashes red, see the "Troubleshooting (on
Installing the HP UPS Management Module 21 Connecting the configuration cable 1. Connect a DB-9 to RJ-45 adapter to a serial connector on the host
Installing the HP UPS Management Module 22 1. On the host computer, click Start, and select Programs>Accessories>Communications>HyperTermin
Installing the HP UPS Management Module 23 Use the HP UPS Management Module Service Menu to configure the minimum settings required to access the ma
Installing the HP UPS Management Module 24 2. Connect one end of a network cable to the RJ-45 connector on the adapter. 3. Connect the other end o
Installing the HP UPS Management Module 25 5. Press the Reset button on the management module front panel.
Installing the HP UPS Power Protection Agent 26 Installing the HP UPS Power Protection Agent Installation overview Install the UPS Power Protection
Installing the HP UPS Power Protection Agent 27 IMPORTANT: The agent communicates with the management module over the network using port number 35
Installing the HP UPS Power Protection Agent 28 5. Read the license agreement, select I accept the terms in the license agreement, and then click Ne
Installing the HP UPS Power Protection Agent 29 6. Enter your customer information, and then click Next. The Choose Destination Location screen app
Contents Overview ...
Installing the HP UPS Power Protection Agent 30 7. Click Next to install the agent in the default folder that is displayed. To specify a different f
Installing the HP UPS Power Protection Agent 31 8. Click Install. The wizard installs the software.
Installing the HP UPS Power Protection Agent 32 9. Click Finish to complete the install wizard and continue with the configuration process. NOTE
Installing the HP UPS Power Protection Agent 33 12. Click Finish to close the configurator. The service starts automatically. Wait until the system
Installing the HP UPS Power Protection Agent 34 • Change any items that should be unique, such as the Management Server IP address, through the nor
Installing the HP UPS Power Protection Agent 35 • Select Configure HP UPS Management Module from the HP UPS Management Module option in the Start P
Installing the HP UPS Power Protection Agent 36 The installer launches a separate configuration program. The script displays: Please enter a server
Installing the HP UPS Power Protection Agent 37 • Change any items that should be unique, such as the Management Server IP address, through the nor
Installing the HP UPS Power Protection Agent 38 o Edit the /etc/sysconfig/boot file and change RUN_PARALLEL="yes" to RUN_PARALLEL="no
Installing the HP UPS Power Protection Agent 39 IMPORTANT: If you are configuring redundant management modules, do not enter an asterisk to allow
Uninstalling components from HP-UX systems ... 41 HP UP
Installing the HP UPS Power Protection Agent 40 • Change any items that should be unique, such as the Management Server IP address, through the nor
Installing the HP UPS Power Protection Agent 41 2. Open Add/Remove Programs. 3. Select UPS Power Protection Agent, and then click Change/Remove. Th
HP UPS Management Module web interface 42 HP UPS Management Module web interface HP UPS Management Module web interface overview The web interface g
HP UPS Management Module web interface 43 System tray icon To access the web interface through the system tray in Windows®: 1. Right-click the sof
HP UPS Management Module web interface 44 For instructions on changing the password, see "My Account menu (on page 59)." Admin session lo
HP UPS Management Module web interface 45 Establishing a secure session for Internet Explorer The first time you browse to the management module, th
HP UPS Management Module web interface 46 Establishing a secure session for Firefox The first time you browse to the management module, the Secure S
HP UPS Management Module web interface 47 • Main frame—Contains the various interface screens based on the menu option selected in the left navigat
HP UPS Management Module web interface 48 The following example is for a single module UPS. The following example is for a 3 phase individual or pa
HP UPS Management Module web interface 49 Input Voltage, Output Voltage, and Load information is displayed graphically on the left side of the scre
Agent does not install on Red Hat Itanium® ... 91 Att
HP UPS Management Module web interface 50 The following example is for a 3 phase individual or parallel UPS. Click the UPS tabs to view detailed in
HP UPS Management Module web interface 51 Identification menu Click Identification in the left navigation frame to display the Identification screen
HP UPS Management Module web interface 52 The following example is for a 3 phase individual or parallel UPS. Click the UPS tabs to view detailed in
HP UPS Management Module web interface 53 NOTE: Depending on the specific UPS model, this screen will vary. The following example is for a sing
HP UPS Management Module web interface 54 The following example is for a 3 phase individual or parallel UPS. Click the UPS tabs to view detailed in
HP UPS Management Module web interface 55 Click Help to view online help. Manual Control menu Click Manual Control in the left navigation frame to
HP UPS Management Module web interface 56 Logs tab Menu options listed under the Logs tab include: • Event Log menu (on page 56) • Application Log
HP UPS Management Module web interface 57 The following example is for a 3 phase individual or parallel UPS. The following information is displayed
HP UPS Management Module web interface 58 Application Log menu Click Application Log in the left navigation frame to display the Application Log scr
HP UPS Management Module web interface 59 • User Accounts menu (on page 60) • Network menu (on page 61) • Network Management menu (on page 62) •
Technical support ... 103 Before
HP UPS Management Module web interface 60 User Accounts menu Click User Accounts in the left navigation frame to access the User Accounts screen. Th
HP UPS Management Module web interface 61 3. If the user has administrator rights added or removed, select or deselect the Administrator checkbox. 4
HP UPS Management Module web interface 62 NOTE: If you are running the IPv6 network, the IPv6 link local address and auto-configured address are a
HP UPS Management Module web interface 63 • Remote Access tab (on page 66) System Information tab This screen enables administrators to enter cont
HP UPS Management Module web interface 64 Trap Receivers tab This screen enables administrators to enter information for servers that should receive
HP UPS Management Module web interface 65 SNMP Managers tab This screen enables administrators to enter information for SNMP managers. SNMP managers
HP UPS Management Module web interface 66 Remote Access tab This screen enables administrators to enter information for remote access to the managem
HP UPS Management Module web interface 67 4. Enable FTP file upload to allow firmware and configuration upgrades. 5. Do one of the following: o Cl
HP UPS Management Module web interface 68 2. For each email and SNMP trap enabled, enter the number of minutes that should pass between the occurren
HP UPS Management Module web interface 69 SNMP Traps tab This screen enables administrators to configure SNMP trap event notifications. To configur
Overview 7 Overview Introduction The HP UPS Management Module enables you to monitor, manage, and control power environments of up to five devices t
HP UPS Management Module web interface 70 The overall status of the UPS and each load segment is indicated by a colored block in the top left cor
HP UPS Management Module web interface 71 The estimated UPS runtime appears at the top of the screen. The total time required to shut down the entir
HP UPS Management Module web interface 72 o Storage Device—Select Storage Device when attaching a shared hard disk storage device to a UPS load segm
HP UPS Management Module web interface 73 7. Select the Run Event Procedure checkbox to execute the event handling script on the server on which the
HP UPS Management Module web interface 74 the load segment. Enter a shorter delay for load segments that power less critical equipment to preserve U
HP UPS Management Module web interface 75 Low Battery—Selected Low Battery—Deselected Shutdown Settings Conserve Battery Power Th
HP UPS Management Module web interface 76 NOTE: Depending on the specific UPS model, this screen will vary. When a shutdown event occurs, the
HP UPS Management Module web interface 77 Scheduled Shutdowns menu Click Scheduled Shutdowns in the left navigation frame to display the Scheduled S
HP UPS Management Module web interface 78 o One Time—Schedules a single shutdown and restart o Daily—Schedules a daily shutdown and restart
HP UPS Management Module web interface 79 o Weekly—Schedules a weekly shutdown and restart 3. Enter the shutdown date (if applicable) and time in
Overview 8 HP UPS Power Protection Agent overview The HP UPS Power Protection Agent runs on a local or network server and allows the management modu
HP UPS Management Module web interface 80 About menu Click About in the left navigation frame to display the About screen. This screen displays the
HP UPS Management Module web interface 81 Info & Updates menu Click Info & Updates in the left navigation frame to open the HP website.
HP UPS Management Module Service Menu 82 HP UPS Management Module Service Menu HP UPS Management Module Service Menu overview The HP UPS Management
HP UPS Management Module Service Menu 83 Terminal emulation session Use a terminal emulation program to access the HP UPS Management Module Service
HP UPS Management Module Service Menu 84 • Press the Enter key to refresh the screen. • The management module resets automatically to allow config
HP UPS Management Module Service Menu 85 Battery submenu Option number Submenu Description 1 Battery Installed Date Enables you to enter the
HP UPS Management Module Service Menu 86 Network Settings submenu Option number Submenu Description 1 Static IP Address Enables you to set th
HP UPS Management Module Service Menu 87 Option number Submenu Description 2 Read Community String Enables you to enter or change the Read commun
HP UPS Management Module Service Menu 88 Email Recipient submenu Option number Submenu Description 1 Receiver Email Enables you to enter or c
HP UPS Management Module Service Menu 89 Network Time Protocol submenu Option number Submenu Description 1 Primary NTP Server Enables you to
Overview 9 Hardware and software Suggested minimum requirements VMware ESX Server 3.0.3¹ VMware ESX Server 2.5.5¹ Operating system (64-bit) Micro
HP UPS Management Module Service Menu 90 Option number Submenu Description 3 Administrator Privilege Enables you to designate a user as an admini
Troubleshooting 91 Troubleshooting ASCII character sequence Esc+Shift+9 directs all serial communication to the iLO port for the HP ProLiant DL380 G
Troubleshooting 92 Browser does not display the web interface for an installed management module Action: 1. Be sure that the IP address and port
Troubleshooting 93 • Install an SSL certificate that Internet Explorer recognizes. -or- • Click Continue to this website (not recommended) to igno
Troubleshooting 94 Event notifications are not being sent Action: While email and SNMP trap notifications must be set up on their respective screen
Troubleshooting 95 Input frequency shows zero Symptom: During a battery test the input frequency shows zero, but the input frequency shows a regular
Troubleshooting 96 Low battery warning is displayed Action: Plug the UPS into an AC grounded outlet for at least 24 hours to charge the batteries,
Troubleshooting 97 On boost alarm Possible Cause: The input voltage is too low for the UPS. The UPS boosts the voltage up to acceptable limits. Act
Troubleshooting 98 2. Verify that the correct IP address, host name, communications port, or serial path is entered for the management server that s
Troubleshooting 99 Action: Refer to the Microsoft® Knowledge Base article 819760. Shutdowns not functioning when Any Server is configured in a redu
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