Hp BD-2000 Blu-ray Disc Player User Manual download pdf (Page 54)

54

Troubleshooting

your TV is set appropriately.•

There is no sound.

»

The audio/video cables are not properly •

connected.

The audio/video cables are damaged. •

Replace with new ones.

The audio setting on the Blu-ray disc is not •

set appropriately.

Slow motion / step mode is on.•

The playback is paused.•

If connected via optical or coaxial digital •

cable, check if the settings in the Audio

Settings menu is set appropriately.

The music file does not play

»

The data disc is not recorded in a •

recognized format.

The audio file is not a supported format.•

The photo file cannot be played.•

The data disc is dirty.•

The photo files does not have the •

extension *.jpg / *.jpeg / *.png / *.gif.

The disc does not start playback from

»

the beginning.

Random mode is on.•

Repeat mode is on.•

Last memory mode is on.•

The Blu-ray player does not start playing

»

the disc automatically.

Disc Auto Playback is set to ‘Off’.•

Some functions, such as Search, Slow,

»

Step, Repeat, Random, do not work.

Some discs do not support these functions. •

Refer to the disc’s manual.

The remote control does not work.

»

The remote control is not pointed at the •

remote sensor on the Blu-ray player.

The remote control batteries are depleted. •

Try again with new batteries.

The remote control is too far from the Blu-•

ray player.

The angles cannot be changed.

»

The inserted disc is recorded with single •

angle only.

The disc tray does not open.

»

Turn the Blu-ray player off and on,the •

press .

BD-Live feature does not work.

»

Check if the Ethernet RJ-45 cable is •

properly connected.

Internet connection is not established.•

The USB drive is not connected.•

The connected USB drive is not FAT32 •

formatted.

The connected USB drive is damaged.•

There is no Blu-ray disc inserted.•

The inserted disc does not support BD-•

Live™ features.

Note:

See ‘Getting Help’ fordetails(p.65).

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