Hp 588295-001 User Manual download pdf (Page 18)

14 HP Elite Autofocus Webcam User’s Guide

Troubleshooting

Problem Solution

The image is fuzzy Turn off the autofocus feature and use the software settings to manually adjust

the focus. See “Adjusting Webcam Settings” for details.

The video is jerky Many factors affect video quality, including lighting, PC processor speed and

memory, and Internet connection speed. If the video is jerky, you need to

choose a lower resolution setting.

1 Double-click the WebCam Companion 3 icon on the Windows

desktop.

2 Click Capture .

3 Click the resolution list below the icons in the upper-right corner, and select

a lower resolution setting.

There are lines interfering with

the image

Right-click the Button Manager icon in the Windows System Tray and

select the appropriate setting for your location: 60Hz or 50Hz. The

interfering lines should disappear.

I don’t want to use ArcSoft

Magic-i Visual Effects with my

IM application

Open your IM application and use the preference settings to select a different

video device. See the documentation for your IM application for details.

My webcam isn’t connected to

my IM application

Open the Start menu and then click All Programs > ArcSoft WebCam

Companion 3 > Launch Utility. If you have multiple IM applications and

you already set up all of your IM applications, select a different video device in

your IM application. See your IM documentation for details.

I want to turn off the autofocus

feature

1 Double-click the WebCam Companion 3 icon on the Windows

desktop, and then click Capture.

2 Click the WebCam Settings icon.

3 Click the Camera Control tab.

4 Remove the check from the Auto Focus check box.

5 Drag the Focus slider to manually adjust the focus.

6 Click OK or Apply.

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Hp 588295-001 User Manual Page 18