HP V5020u User Manual download pdf (Page 46)

Section 12

Getting Help

Should your HP Branded Product require service within the warranty period, please contact

the original point of purchase or an authorized HP reseller in your country. If service is not

available at those locations, please contact an HP Branded Product warranty agent from the

support contact list provided on this document. Supported languages are: English, French,

German, Italian, Portuguese and Spanish. A warranty agent will work with you to troubleshoot

your issue and if necessary, issue a Return Material Authorization (RMA) number in order

to replace your HP Branded Product. For warranty claims, you will be required to provide a

copy of your original dated sales receipt as proof of purchase and the issued RMA number.

End User customer shall be responsible for shipping charges when shipping the product to

the service center. The service agent will provide you with an address and you will also be

responsible for any shipping charges to the warranty service center. Once your product is

received by this service center, a replacement unit will be shipped back to you typically in 5

business days.

Contact/phone Support:

Language Contact/phone Support:

繁體中文

trad.chinese@hpodd.com

simp.chinese@hpodd.com

Deutsch deutsch@hpodd.com

Nederlands hollands@hpodd.com

English english@hpodd.com

Français francais@hpodd.com

日本語

nippon@hpodd.com

한국어

korean@hpodd.com

Português portugues@hpodd.com

Svenska svensk@hpodd.com

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HP V5020u User Manual Page 46