HP 9040 CE User's Guide

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Summary of Contents

Page 2

Enable the FIH portal ... 166Disable the FIH portal ...

Page 3 - HP LaserJet M9040/M9050 MFP

NOTE: If printing on A3- or 11 x 17-size paper, or other long media, also pull out the tray extensionuntil it stops.Load trays 2, 3, and 4Trays 2 and

Page 4

2. Adjust the left (Y) paper guide by pressing the tab on the guide and set the guide to the correctpaper size.Figure 6-5 Load trays 2, 3, and 4 (2 o

Page 5 - Table of contents

6. Close the tray. The MFP control panel might show the tray media type and size. If the configurationis not correct, touch Modify on the control pane

Page 6

5. Adjust the left paper guide by pressing the tab on the guide and slide the guide until it gently touchesthe paperFigure 6-12 Load undetectable sta

Page 7

CAUTION: To avoid a jam, never add or remove paper from a tray while printing from that tray.1. Open the tray until it stops.Figure 6-16 Load custom

Page 8

7. Adjust the front (X) paper guide by pressing the tab on the guide and slide the guide until it gentlytouches the paper.Figure 6-20 Load custom med

Page 9

Configure traysThe MFP might automatically prompt you to configure a tray for type and size when you load media intothe tray.The following message app

Page 10

SourceTo print by Source select a specific tray from MFP to pull from. The MFP tries to print from this tray, nomatter what type or size is loaded. If

Page 11

Select the output binThe MFP has at least two output bin locations: the ADF output bin (1) and an output bin on the outputdevice.Figure 6-22 Output b

Page 12

Select an output locationPrintingIt is recommended that you select an output location (bin) through your program or driver. Where andhow you make sele

Page 13

Printer pulls from incorrect tray ... 213Media does not feed auto

Page 14

96 Chapter 6 Paper and print media ENWW

Page 15 - 1 Product Basics

7 Print tasks●Media type and tray loading●Use features in the Windows printer driver●Staple documents●Cancel a print job●Print on envelopes●Job storag

Page 16 - Product introduction

Media type and tray loadingMinimum media dimensions are 98 x 191 mm (3.8 x 7.5 inches).Maximum media dimensions are 312 x 470 mm (12.3 x 18.5 inches).

Page 17 - Product features

Media type Media specifications Media quantity Driver settings Paper orientationHeavy64 g/m2 (17 lb) bond to199 g/m2 (53 lb) bondUp to 2000 sheets Lig

Page 18

Use features in the Windows printer driverOpen the printer driverHow do I Steps to performOpen the printer driver On the File menu in the software pro

Page 19

Set document effectsTo perform the following tasks, open the printer driver and click the Effects tab.How do I Steps to performScale a page to fit on

Page 20

Set job storage optionsTo perform the following tasks, open the printer driver and click the Job Storage tab.How do I Steps to performPrint one copy f

Page 21 - Product walkaround

How do I Steps to performChange the number of copies that are printedNOTE: If the software program that you are using does notprovide a way to print a

Page 22 - Output devices

Staple documentsNOTE: Stapling features are only available if the stapler/stacker or multifunction finisher are attachedto the MFP.Set the stapler at

Page 23 - Booklets

Configure the device to stop or continue when the staple cartridge is emptyYou can specify whether the MFP stops printing when the staple cartridge is

Page 24 - 8-bin mailbox

Order directly through the embedded Web server (for printers that are connected to anetwork) ...

Page 25 - 2 Control panel

3. On the empty staple cartridge, pull up on the green tab, and then pull the empty cartridge out.Figure 7-3 Load staples in the stapler/stacker (3 o

Page 26 - Use the control panel

2. Slide the stapler unit toward you.Figure 7-7 Load staples in the multifunction finisher (2 of 8)3. Turn the large green knob until the blue dot ap

Page 27 - Home screen

6. Insert the new staple cartridge so that it locks into place.Figure 7-11 Load staples in the multifunction finisher (6 of 8)7. Slide the stapler un

Page 28 - Control-panel help system

Cancel a print jobYou can stop a print request by using the control panel or by using the software program. For instructionsabout how to stop a print

Page 29 - Use the Administration menu

Print on envelopesEnvelopes must be printed from tray 1, which holds up to 10 envelopes. Printing performance dependson the construction of the envelo

Page 30 - Information menu

3. Adjust the guides to touch the envelope stack without bending the envelopes. Make sure that theenvelopes fit under the tabs on the guides.Figure 7-

Page 31 - Default Job Options menu

3. Locate and lift up the two blue levers.NOTE: Return the fuser levers to the down position after printing on envelopes.CAUTION: Failure to return le

Page 32 - Default Copy Options

Job storage features for printThe following job-storage features are available for print jobs:●Proof and hold jobs: This feature provides a quick and

Page 33 - Default Fax Options

Use the proof and hold featureThe proof and hold feature provides a quick and easy way to print and proof one copy of a job.To permanently store the j

Page 34 - Default E-mail Options

Create a personal jobTo specify that a job is personal, in the driver, select the Personal Job option, type a user name and jobname, and then type a f

Page 35

Canadian DOC regulations ... 261VCCI statement (Japan) ...

Page 36 - Default Print Options

Create a QuickCopy jobCAUTION: If the device needs additional space to store newer QuickCopy jobs, the device deletesother stored QuickCopy jobs, star

Page 37 - Time/Scheduling menu

Create a stored print jobIn the driver, select the Stored Job option, and then type a user name and job name. The job does notprint until someone requ

Page 38

118 Chapter 7 Print tasks ENWW

Page 39 - Management menu

8CopyThis device can function as a standalone, walk-up copier. It is not necessary to install the printing systemsoftware on the computer; you can adj

Page 40 - Initial Setup menu

Use the Copy screenFrom the Home screen, touch Copy to view the Copy screen. Note that only the first six copy featuresare immediately visible. In ord

Page 41

Set the default copy optionsYou can use the administration menu to establish default settings that apply to all copy jobs. If necessary,you can overri

Page 42

Basic copy instructionsThis section provides the basic instructions for copying.Copy from the scanner glassUse the scanner glass to make as many as 99

Page 43

Adjust the copy settingsThe device offers several features so you can optimize copied output. These features are all availableon the Copy screen.The C

Page 44

Copy two-sided documentsTwo-sided documents can be copied manually or automatically.Copying two-sided documents manuallyCopies resulting from this pro

Page 45

4. Touch 2-sided original, 2-sided output.5. Touch OK.6. Touch Start Copy.Make one-sided copies from two-sided documents1. Load the documents to be co

Page 46

xii ENWW

Page 47 - AppleTalk, DLC/LLC

Copy mixed-size originalsYou can copy original documents that are printed on different sizes of paper as long as the sheets ofpaper have one common di

Page 48 - Fax Setup

Change the copy-collation settingYou can set the device to automatically collate multiple copies into sets. For example, if you are makingtwo copies o

Page 49

Copy photos and booksCopy a photo NOTE: Photos should be copied from the flatbed scanner, not from the document feeder.1. Lift the lid and place the p

Page 50

Combine copy jobs by using Job BuildUse the Job Build feature to build a single copy job from multiple scans. You can use either the documentfeeder or

Page 51 - Send Setup menu

Cancel a copy jobTo cancel the copy job that is currently running, touch Stop on the control panel. This pauses the device.Then touch Cancel Current J

Page 52 - Device Behavior menu

Job storage features for copyYou can create a stored copy job at the device control panel that can be printed at a later time.Create a stored copy job

Page 53

4. Scroll to and touch the stored job that you want to delete.5. Touch Delete.6. Touch Yes.If the file has (lock symbol) next to it, the job requires

Page 54

9 Scan and send to e-mailThe MFP offers color-scanning and digital-sending capabilities. By using the control panel, you can scanblack-and-white or co

Page 55

Configure the device to send e-mailBefore you can send a document to e-mail, you must configure the device.NOTE: The instructions that follow are for

Page 56 - Print Quality menu

Test the SMTP settings1. From the Home screen, touch Administration.2. Touch Initial Setup.3. Touch E-mail Setup, and then touch Test Send Gateway.If

Page 57

1 Product Basics●Product introduction●Product features●Product walkaround●Output devicesENWW 1

Page 58 - Troubleshooting menu

Use the Send E-mail screenUse the touchscreen to navigate through the options on the Send E-mail screen.1 Send E-mail button Touching this button scan

Page 59

Perform basic e-mail functionsThe device e-mail feature offers the following benefits:●Sends documents to multiple e-mail addresses, saving time and d

Page 60 - Service menu

Use the auto-complete functionWhen you type characters into the To:, CC:, or From: fields on the Send E-mail screen, the auto-complete function is act

Page 61 - 3 Software for Windows

Use the address bookYou can send e-mail to a list of recipients by using the address book feature of the device. See yoursystem administrator for info

Page 62

Add e-mail addresses to the local address book1. Touch Local.2.Touch .3. (Optional) Touch the Name field, and in the keyboard that appears type a name

Page 63

Change e-mail settings for the current jobUse the More Options button to change the following e-mail settings for the current print job:Button Descrip

Page 64 - UPD installation modes

Scan to a folderIf the system administrator has made the feature available, the device can scan a file and send it to afolder on the network. Supporte

Page 65

Scan to a workflow destinationNOTE: This device feature is provided by the optional Digital Sending Software.If the system administrator has enabled t

Page 66 - Priority for print settings

144 Chapter 9 Scan and send to e-mail ENWW

Page 67

10 Fax●Analog fax●Digital faxENWW 145

Page 68 - Install the Windows software

Product introductionFigure 1-1 HP LaserJet M9040 MFP and HP LaserJet M9050 MFPThe HP LaserJet M9040 MFP and HP LaserJet M9050 MFP come standard with

Page 69 - Remove software for Windows

Analog faxAdd analog fax capabilities to the MFP by purchasing and installing the Analog Fax Accessory 300.When the analog fax accessory is installed,

Page 70 - Supported utilities

Use the Send Fax driver to send a fax from a computer without going to the MFP control panel. See theHP LaserJet MFP Analog Fax Accessory 300 Send Fax

Page 71

Digital faxDigital faxing is available when you install the optional HP Digital Sending Software. For informationabout ordering this software, go to h

Page 72 - OS Software

11 Manage and maintain●Information pages●Embedded Web server●HP Easy Printer Care●Use HP Web Jetadmin software●HP Printer Utility for Macintosh●Securi

Page 73 - Software for Macintosh

Information pagesInformation pages provide details about the device and its current configuration. The following tableprovides the instructions for pr

Page 74

Page description How to print the page from the MFP control panel4. Touch File Directory.5. Touch Print.Fax reportsFive reports show fax activity, fax

Page 75

Embedded Web serverUse the embedded Web server to view MFP and network status and to manage printing functions fromyour computer instead of from the M

Page 76 - HP Printer Utility

Embedded Web server sectionsTab or section OptionsInformation tabProvides device, status, andconfiguration information●Device Status: Shows the device

Page 77

Tab or section Options●User PIN: Allows you to add user PIN records into the device, and to edit or deleteuser PIN records that have already been save

Page 78

Tab or section OptionsNOTE: You must have Internet access in order to use any of these links. If you use adial-up connection and did not connect when

Page 79

Product featuresThe HP LaserJet M9040 MFP and HP LaserJet M9050 MFP are designed to be shared by a workgroup.The MFP is a standalone copier that does

Page 80 - Print a cover page

HP Easy Printer CareHP Easy Printer Care is a software program that you can use for the following tasks:●Checking the device status●Checking the suppl

Page 81 - Use watermarks

Section OptionsDevice List tabWhen you open the software, this is thefirst page that appears.NOTE: To return to this page from anytab, click My HP Pri

Page 82 - Set the stapling options

Section OptionsNOTE: This item is available from theOverview and Support tabs.software, firmware, and HP printer drivers. You can accept or decline ea

Page 83 - Use the Services menu

Use HP Web Jetadmin softwareHP Web Jetadmin is a Web-based software solution for remotely installing, monitoring, andtroubleshooting network-connected

Page 84

HP Printer Utility for MacintoshUse the optional HP Printer Utility to configure and maintain a printer from a Mac OS X V10.2, V10.3,or V10.4 computer

Page 85 - 5 Connectivity

View supplies statusView the status of the printer supplies (such as print cartridges, imaging drum, or print media) from acomputer.1. Open the HP Pri

Page 86 - USB connection

Update the firmwareUpdate the printer firmware by loading the new firmware file from the computer. You can find newfirmware files for your printer at

Page 87 - Auxiliary connection

Configure traysChange the default printer tray settings from the computer.1. Open the HP Printer Utility.2. In the Configuration Settings list, select

Page 88 - Network configuration

Set up e-mail alertsSet up e-mail messages that alert you to certain events that occur with the printer, such as a low tonerlevel in a print cartridge

Page 89 - Set the default gateway

Security featuresThis section explains important security features that are available for the MFP:●Secure the embedded Web server●Foreign Interface Ha

Page 90 - Configure TCP/IPv6 parameters

User interface●Graphical display on control panel●Embedded Web server to gain access to support and order supplies (for network-connectedproducts)●HP

Page 91 - Disable DLC/LLC

Enable the FIH portal1. Double-click the FIH.EXE file. The Foreign Interface Harness dialog box appears.2. Click OK.3. Click Enable.4. If you have not

Page 92

Data affectedData affected (covered) by the Secure Disk Erase feature includes temporary files that are createdduring the print and copying process, s

Page 93 - 6 Paper and print media

following procedure describes how to restrict access to the control-panel menus by using the HP WebJetadmin software. (See Use HP Web Jetadmin softwar

Page 94

Set the real-time clockUse the real-time clock feature to set the date and time settings. The date and time information isattached to stored print, fa

Page 95

Clean the MFPPrint a cleaning page1. From the Home screen, touch Administration.2. Touch Print Quality.3. Touch Calibration/Cleaning.4. Touch Create C

Page 96

2. Open the front cover of the MFP, rotate the green lever downward to the unlocked position, andremove the print cartridge.Figure 11-3 Clean the pap

Page 97 - Custom paper sizes

6. Close the front cover, reconnect all cables, and turn the MFP on (button in).Figure 11-7 Clean the paper path (6 of 6)Clean the outside of the MFP

Page 98

2. Locate the top and bottom ADF glass strips.Figure 11-9 Clean the ADF delivery system (2 of 5)3. Clean the glass strips by wiping them gently with

Page 99 - Load tray 1

CAUTION: Clean this area only if you see copy defects such as streaks, and you notice dust insidethe glass strip. Cleaning this area frequently could

Page 100 - Load trays 2, 3, and 4

Clean the ADF rollersYou should clean the rollers in the ADF if you are experiencing misfeeds or if your originals show marksas they exit the ADF.1. O

Page 101

◦Automatic Document Feeder (ADF): Holds up to 100 sheets of Letter- or A4-size paper or 50sheets of 11 x 17- or A3-size paper.◦Duplex printing: Provid

Page 102

5. Open the ADF cover.Figure 11-20 Clean the ADF rollers (4 of 6)6. Locate the rollers.Figure 11-21 Clean the ADF rollers (5 of 6)7. Wipe the roller

Page 103

Calibrate the scannerCalibrate the scanner to compensate for offsets in the scanner imaging system (carriage head) for ADFand flatbed scans. Because o

Page 104

Configure alertsYou can use HP Web Jetadmin or the MFP’s embedded Web server to configure the system to alertyou of problems with the MFP. The alerts

Page 105

Manage suppliesUse genuine HP print cartridges for the best printing results.HP print cartridgesWhen you use a genuine new HP print cartridge, you can

Page 106 - Configure trays

Table 11-1 Print cartridge temperature specificationsEnvironmental condition Recommended Allowed Storage/standbyTemperature (print cartridge) 17° to

Page 107 - Type and Size

Printer maintenance kitNOTE: The printer maintenance kit is a consumable and is not covered under warranty.To ensure optimum print quality, HP recomme

Page 108 - Select the output bin

Manage memoryThe MFP has two double data rate (DDR) DIMM slots to provide more MFP memory. DDR DIMMs areavailable in 64, 128, and 256 MB, for a maximu

Page 109 - Select an output location

3. Turn the MFP off. Disconnect the power cord and any cables.Figure 11-24 Install DDR memory DIMMs (2 of 8)4. Loosen the two captive thumb screws on

Page 110

7. Press the DIMM straight into the slot (press firmly). Make sure the locks on each side of the DIMMsnap inward into place. (To remove a DIMM, the lo

Page 111 - 7 Print tasks

Verify memory installationFollow this procedure to verify that DDR DIMMs are installed correctly:1. Check that the MFP control panel displays Ready wh

Page 113

Environmental features●Sleep setting saves energy (meets Energy Star® guidelines, Version 1.0 HP LaserJet M9050 MFPonly)●Firmware updates provide the

Page 114 - Use printing shortcuts

Economy settingsSleep and wakeSet the sleep delayUse the sleep-delay feature to set the period of time that the MFP must be idle before it enters the

Page 115 - Set product output options

7. Touch the appropriate options to set the correct hour, minute, and AM/PM setting.8. If you want to wake the MFP at the same time every day (includi

Page 116 - Set advanced printing options

188 Chapter 11 Manage and maintain ENWW

Page 117

12 Problem solve●Solve problems●Determining Solve MFP problems●Control-panel message types●Control-panel messages●Clear jams●Media-handling problems●S

Page 118 - Staple documents

Solve problemsIf the MFP is not responding correctly, complete the steps in the following checklist, in order. If the MFPdoes not pass a step, follow

Page 119 - ENWW Staple documents 105

Determining Solve MFP problemsSituation/Message SolutionThe control-panel display is blank, and internal fans are notrunning.Make sure that the MFP po

Page 120

Control-panel message typesFour types of control-panel messages can indicate the status of or problems with the device.Message type DescriptionStatus

Page 121

Control-panel messagesThe product provides robust control panel messaging. When a message appears on the control panel,follow the on-screen instructio

Page 122

Clear jamsIf a jam message appears on the control panel, look for media in the locations indicated in the followingillustration. You might need to loo

Page 123 - Cancel a print job

11 Front door and print-cartridge area12 Upper binClear jams from the duplexer1. Move the output device away from the MFP to gain access to the left d

Page 124

Product walkaroundFigure 1-2 Product walkaround1 Document-feeder cover2 Document feeder (ADF)3 Control panel with touchscreen graphical display4 Tray

Page 125 - ENWW Print on envelopes 111

5. Open the front door.Figure 12-5 Clear jams in the duplex printing accessory (4 of 6)6. Check for paper in the duplex printing accessory area, and

Page 126

2. Open and close the right door to reset the MFP.Figure 12-9 Clear jams in tray 1 (2 of 2)Clear jams inside the right door1. Open the right door.Fig

Page 127

Clear jams in trays 2 and 31. Open the tray until it stops.Figure 12-13 Clear jams in trays 2 and 3 (1 of 3)2. Check for media in the tray area, and

Page 128 - Use the personal job feature

3. If you did not see any paper in the vertical transfer door, open tray 4.Figure 12-17 Clear jams in tray 4 (2 of 4)4. Check for paper in the tray a

Page 129 - Use the QuickCopy feature

2. Move the output device away from the MFP.Figure 12-21 Clear jams in the stacker or stapler/stacker (2 of 7)3. On the stacker, lift the wire on the

Page 130 - Use the stored job feature

6. Locate the green handle in the paper path module, and then pull down on the handle.Figure 12-25 Clear jams in the stacker or stapler/stacker (6 of

Page 131 - Delete a stored print job

3. Close the finisher cover.Figure 12-29 Clear jams in the paper-path area of the multifunction finisher (3 of 3)Clear jams in between the multifunct

Page 132

4. Push the multifunction finisher back into place.Figure 12-33 Clear jams in between the multifunction finisher and the MFP (4 of 4)Clear booklet ja

Page 133

4. Open the stapler-unit door.Figure 12-37 Clear booklet jams in the multifunction finisher (4 of 7)5. Turn the bottom green knob clockwise to advanc

Page 134 - Use the Copy screen

Clear a staple jam from the multifunction finisher1. Open the stapler-unit door.Figure 12-41 Clear a staple jam from the multifunction finisher (1 of

Page 135 - Set the default copy options

Output devicesThis MFP comes with a 3000-sheet stacker, a 3000-sheet stapler/stacker, a multifunction finisher, oran 8-bin mailbox.3,000-sheet stacker

Page 136 - Basic copy instructions

5. Remove the staple cartridge.Figure 12-45 Clear a staple jam from the multifunction finisher (5 of 11)6. Pull up on the lever labeled with a green

Page 137 - Adjust the copy settings

9. Reinstall the staple cartridge.Figure 12-49 Clear a staple jam from the multifunction finisher (9 of 11)10. Slide the stapler unit into the device

Page 138 - Copy two-sided documents

Clear a staple jam from the stapler/stacker 1. Move the stapler/stacker away from the MFP.Figure 12-53 Clear a staple jam from the stapler/stacker (

Page 139

5. Remove the damaged staple.Figure 12-57 Clear a staple jam from the stapler/stacker (5 of 9)6. Press down on the lever labeled with a green dot.Fig

Page 140 - Copy mixed-size originals

9. Push the stapler/stacker back into place.Figure 12-61 Clear a staple jam from the stapler/stacker (9 of 9)NOTE: The stapler needs to reload after

Page 141

4. Press down on the green tab and carefully check for media. Be sure to remove all pieces of tornmedia.Figure 12-64 Clear jams in the left door (3 o

Page 142 - Copy photos and books

4. Push the 8-bin mailbox back into place, and then reattach the upper bin.Figure 12-68 Clear jams in the 8-bin mailbox (3 of 3)NOTE: Check that the

Page 143

Media-handling problemsUse only media that meets the specifications outlined in the HP LaserJet Printer Family Print MediaGuide. This guide is availab

Page 144 - Cancel a copy job

Printer pulls from incorrect trayCauseSolutionThe Use Requested Tray option is set to First in the TrayBehavior sub-menu of the Device Behavior menu.C

Page 145 - Job storage features for copy

Media does not feed from tray 2, 3, or 4CauseSolutionThe media size is not configured correctly for the input tray. Print a configuration page or use

Page 146

●Staples up to 25 sheets of paper per document A3- and ledger-size paper●Folds single pages●Saddle-stitches and folds up to 40 booklets of 5 sheets st

Page 147 - 9 Scan and send to e-mail

Output is curled or wrinkledOutput is curled or wrinkledCauseSolutionMedia does not meet the specifications for this MFP. Use only media that meets th

Page 148 - Supported protocols

Solve print-quality problemsThis section helps you define print-quality problems and what to do to correct them. Often print- qualityproblems can be h

Page 149

Light print (partial page)Figure 12-69 Light print (partial page)1. Make sure that the print cartridge is fully installed.2. The print cartridge migh

Page 150 - Use the Send E-mail screen

SpecksFigure 12-71 SpecksSpecks might appear on a page after a jam has been cleared.1. Print a few more pages to see if the problem corrects itself.2

Page 151 - Send documents

Lines Figure 12-73 LinesAAAAABBBBBCCCCCaaaaacccccbbbbbAAAAABBBBBCCCCCaaaaacccccbbbbb1. Print a few more pages to see if the problem corrects itself.

Page 152

Toner smear Figure 12-75 Toner smear1. Print a few more pages to see if the problem corrects itself.2. Verify that the fuser levers are in the down p

Page 153 - Use the address book

Repeating defects Figure 12-77 Repeating defects1. Print a few more pages to see if the problem corrects itself.2. If the distance between defects is

Page 154

Misformed charactersFigure 12-79 Misformed charactersAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCc1. Print a few more pages to see if the problem corrects its

Page 155

Curl or wave Figure 12-81 Curl or wave1. Turn over the stack in the tray. Also, try rotating the stack 180°.2. Make sure that the type and quality of

Page 156 - Scan to a folder

Vertical white lines Figure 12-83 Vertical white lines1. Print a few more pages to see if the problem corrects itself.2. Make sure that the type and

Page 157

The booklet-printing feature of the multifunction finisher supports the saddle stitch and fold feature forthe following paper sizes:●A3●A4-Rotated (A4

Page 158

3. Make sure that the environmental specifications for the device are being met. See Operatingenvironment on page 252.4. Replace the print cartridge.S

Page 159 - ENWW 145

Random image repetitionFigure 12-88 Random image repetition (1 of 2)Figure 12-89 Random image repetition (2 of 2)If an image that appears at the top

Page 160

Solve fax problemsFor help solving fax problems, see the Analog Fax Accessory 300 Fax Guide and the Analog FaxAccessory 300 Send Fax Driver Guide, whi

Page 161 - ENWW Analog fax 147

Solve copy problemsPrevent copy problemsThe following are a few simple steps you can take to improve copy quality:●Copy from the flatbed scanner. This

Page 162

Problem Cause SolutionTo optimize the image for text, touchCopy and then touch Optimize Text/Picture. Select Text.Media-handling problemsProblem Cause

Page 163 - 11 Manage and maintain

Problem Cause SolutionPrint is crooked or misaligned on thepage.The media guides might be incorrectlyadjusted.Remove all media from the input tray,str

Page 164 - Information pages

Performance problemsProblem Cause SolutionNo copy came out. The input tray might be empty. Load media in the device.The original might have been loade

Page 165 - ENWW Information pages 151

Solve e-mail problemsIf you are unable to send e-mails by using the digital-send feature, you might need to reconfigure theSMTP gateway address or the

Page 166 - Embedded Web server

Solve network connectivity problemsIf the MFP is having problems communicating with the network, use the information in this section toresolve the pro

Page 167 - Embedded Web server sections

its physical address to the hardware address that is listed on the HP Jetdirect configuration pagein the section called HP Jetdirect Configuration. If

Page 168

2 Control panel●Use the control panel●Use the Administration menuENWW 11

Page 169 - ENWW Embedded Web server 155

Solve common Macintosh problemsThis section lists problems that can occur when using Mac OS X.Table 12-1 Problems with Mac OS XThe printer driver is

Page 170 - HP Easy Printer Care

The printer driver does not automatically set up your selected printer in the Print Center or Printer Setup Utility.CauseSolutionThe Postscript Printe

Page 171 - ENWW HP Easy Printer Care 157

When connected with a USB cable, the printer does not appear in the Print Center or Printer Setup Utility after the driver is selected.CauseSolutionHa

Page 172

A Supplies and accessoriesThis section provides information about ordering parts, supplies, and accessories. Use only parts andaccessories that are sp

Page 173 - Use HP Web Jetadmin software

Order parts, accessories, and suppliesSeveral methods are available for ordering parts, supplies, and accessories:●Order directly from HP●Order throug

Page 174 - Print a configuration page

Part numbersType of item Item Description or use Order numberPaper handling 3,000-sheet stacker One 3,000-sheet stackingdevice. The device also offers

Page 175 - Upload a file to the printer

Type of item Item Description or use Order numberCable and interfaceaccessoriesEnhanced EIO Cards HP Jetdirect ConnectivityCard for USB, serial, andL

Page 176 - Save or print stored jobs

B Service and supportHewlett-Packard limited warranty statementHP PRODUCT DURATION OF LIMITED WARRANTYHP LaserJet M9040 MFP and HP LaserJet M9050 MFP

Page 177 - Open the embedded Web server

(INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OROTHERWISE. Some countries/regions, states or provinces do not all

Page 178 - Set up e-mail alerts

Print cartridge limited warranty statementThis HP product is warranted to be free from defects in materials and workmanship.This warranty does not app

Page 179 - Security features

Use the control panelThe control panel has a VGA touchscreen that provides access to all device functions. Use the buttonsand numeric keypad to contro

Page 180 - Secure Disk Erase

HP Customer CareOnline ServicesFor 24-hour access to updated HP device-specific software, product information, and supportinformation through an Inter

Page 181 - Lock the control-panel menus

HP Easy Printer CareTo check the device status and settings and view troubleshooting information and online documentation,use the HP Easy Printer Care

Page 182

248 Appendix B Service and support ENWW

Page 183 - Set the real-time clock

C Specifications●Physical specifications●Electrical specifications●Acoustic emissions●Operating environmentENWW 249

Page 184 - Clean the MFP

Physical specificationsTable C-1 DimensionsModel Height Depth Width Weight1HP LaserJet M9040 MFP 1219 mm (48 in.) 1085 mm (43 in.) 1334 mm (53 in.) 1

Page 185 - ENWW Clean the MFP 171

Electrical specificationsWARNING! Power requirements are based on the country/region where the device is sold. Do notconvert operating voltages. This

Page 186

Acoustic emissionsTable C-5 Sound power level1, 2Sound power level Declared per ISO 9296Printing3LWAd= 7.4 Bels (A) [74 dB(A)]Ready Essentially Inaud

Page 187 - ENWW Clean the MFP 173

D Regulatory informationENWW 253

Page 188 - 1. Open the ADF cover

FCC regulationsThis equipment has been tested and found to comply with the limits for a Class A digital device, pursuantto Part 15 of the FCC rules. T

Page 189 - 4. Close the top cover

Environmental product stewardship programProtecting the environmentHewlett-Packard Company is committed to providing quality products in an environmen

Page 190 - 5. Open the ADF cover

Home screenThe home screen provides access to the device features, and it indicates the current status of the device.NOTE: Depending on how the system

Page 191 - Calibrate the scanner

HP LaserJet print suppliesIt’s easy to return and recycle your empty HP LaserJet print cartridges—free of charge—with HP PlanetPartners. Multilingual

Page 192 - Configure alerts

Non-US returnsTo participate in HP Planet Partners return and recycling program, just follow the simple directions inthe recycling guide (found inside

Page 193 - Manage supplies

Material restrictionsThis HP product contains mercury in the fluorescent lamp of the scanner and/or control panel liquidcrystal display that may requi

Page 194 - Through HP Web Jetadmin

Material Safety Data Sheet (MSDS)Material Safety Data Sheets (MSDS) for supplies containing chemical substances (for example, toner)can be obtained by

Page 195 - Printer maintenance kit

Country/region specific statementsDeclaration of Conformity Declaration of Conformityaccording to ISO/IEC 17050-1 and EN 17050-1Manufacturer's Na

Page 196 - Manage memory

under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standardaccording to the Radiation Control for Health and Safety A

Page 197

HP LaserJet M9040, M9050, laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite.Normaalissa käytössä kirjoittimen suojakotelointi estää

Page 198

IndexSymbols/Numerics3000-sheet stackercapacity 5features 8ordering 2413000-sheet stapler/stackerbins 94capacity 5jams, clearing 199ordering 241select

Page 199 - Verify memory installation

capacitybins 4cards, EIOordering 242cartridgesmanagement menu 25ordering through embeddedWeb server 154recycling 256warranty 245cartridges, printMacin

Page 200 - Economy settings

LDAP support 134loading documents 137recipient lists 139sending documents 137Setup menu 37SMTP support 134troubleshooting 191validating gatewayaddress

Page 201 - ENWW Economy settings 187

Buttons on the touchscreenThe status line on the touchscreen provides information about the status of the device. Various buttonscan appear in this ar

Page 202

firmwareupdates 6Firmware Update, Macintosh 63first pagespeed, specifications 3use different paper 66flash memoryupgrading 182foldersdefault settings

Page 203 - 12 Problem solve

jobsMacintosh settings 63Kkeys, control panellocating 12sounds, settings 38touchscreen 14Korean EMI statement 261LLAN connector 5LAN fax 148landscape

Page 204 - Solve problems

networksAppleTalk settings 29configuring 74configuring gatewayaddresses 134default gateway 75diagnostics 29disabling DLC/LLC 77disabling protocols 76D

Page 205

print server 5priority, settings 52, 64private jobsWindows 102problem-solvingblurred print 226copy quality 229copy size 232copying 229, 232curled pa

Page 206 - Control-panel message types

separator pageWindows 101serviceHP-Authorized Dealers 246Service menu, control panel 46Services tabMacintosh 69settingsDefault Job Options menu 17driv

Page 207 - Control-panel messages

temperaturerequirements 180temperature specifications 252testsnetworks 29text, problem-solvingblurred 226blurry 229dropouts 219misformed characters 22

Page 211 - ENWW Clear jams 197

Use the Administration menuUse the administration menu to set up default device behavior and other global settings, such as thelanguage and the format

Page 212 - 3. Close the tray

HP LaserJet M9040/M9050 MFPUser Guide

Page 213

Information menuAdministration > InformationUse this menu to print information pages and reports that are stored internally on the device.Table 2-1

Page 214

Default Job Options menuAdministration > Default Job OptionsUse this menu to define the default job options for each function. If the user does not

Page 215

Default Copy OptionsAdministration > Default Job Options > Default Copy OptionsNOTE: Values shown with “(default)” are the factory-default value

Page 216 - 3. Close the finisher cover

Default Fax OptionsAdministration > Default Job Options > Default Fax OptionsNOTE: This menu is only available if the HP LaserJet Analog Fax Acc

Page 217 - ENWW Clear jams 203

Default E-mail OptionsAdministration > Default Job Options > Default E-mail OptionsUse this menu to set default options for e-mails that are sen

Page 218

Default Send to Folder OptionsAdministration > Default Job Options > Default Send to Folder OptionsUse this menu to set default options for scan

Page 219

Default Print OptionsAdministration > Default Job Options > Default Print OptionsUse this menu to set default options for jobs that are sent fro

Page 220

Time/Scheduling menuAdministration > Time/SchedulingUse this menu to set options for setting the time and for setting the device to enter and exit

Page 221

Menu item Sub-menu item Sub-menu item Values DescriptionFridaySaturdaySundaySleep Time MondayTuesdayWednesdayThursdayFridaySaturdaySunday Off (defaul

Page 222 - 3. Pull the cartridge out

Management menuAdministration > ManagementUse this menu to set up global device-management options.NOTE: Values shown with "(default)" ar

Page 223 - ENWW Clear jams 209

Copyright information© 2008 Copyright Hewlett-PackardDevelopment Company, L.P.Reproduction, adaptation or translationwithout prior written permission

Page 224 - 2. Open the left door

Initial Setup menuAdministration > Initial SetupThe Initial Setup menu contains the sub-menus shown:●Networking and I/O menu●Fax Setup menu●E-mail

Page 225 - ENWW Clear jams 211

Menu item Sub-menu item Sub-menu item Values and DescriptionManual: Use the Manual Settings menu to configureTCP/IPv4 parameters. DHCP Release This

Page 226 - Supported paper

Menu item Sub-menu item Sub-menu item Values and Description Address Use this item to manually configure an IPv6 address.Manual Settings: Use the M

Page 227 - Media-handling problems

Menu item Sub-menu item Sub-menu item Values and DescriptionA Talk Enable Off : Disable the AppleTalk protocol.On (default): Enable the AppleTalk pr

Page 228

Menu item Sub-menu item Sub-menu item Values and DescriptionSelect Yes to choose this test, or No to not choose it. HTTP Test This test checks oper

Page 229 - Transparencies will not feed

Menu item Sub-menu item Sub-menu item Values and Description Ping Test This test is used to check network communications.This test sends link-level

Page 230 - Output is curled or wrinkled

Menu item Sub-menu item Sub-menu item Values and Description Ping Results Use this item to view the ping test status and resultsusing the control p

Page 231 - Solve print-quality problems

Menu item Sub-menu item Sub-menu item Values and Description1000TX Full: 1000 Mbps, full-duplex operation.Print Protocols Use this item to print a

Page 232 - Light print (entire page)

Fax SetupAdministration > Initial Setup > Fax SetupNOTE: This menu is only available if the HP LaserJet Analog Fax Accessory 300 is installed.Ta

Page 233 - Dropouts

Menu item Sub-menu item Sub-menu item Values DescriptionFax Send Settings Fax Dial Volume OffLow (default)HighUse this feature to set the volume of

Page 234 - Gray background

Table of contents1 Product BasicsProduct introduction ...

Page 235 - Loose toner

Menu item Sub-menu item Sub-menu item Values Description Redial Interval The range is between1 and 5 minutes. Thefactory default is 5minutes.Use th

Page 236 - Repeating image

E-mail SetupAdministration > Initial Setup > E-mail SetupUse this menu to enable the e-mail feature and to configure basic e-mail settings.NOTE:

Page 237 - Page skew

Device Behavior menuAdministration > Device BehaviorNOTE: Values shown with "(default)" are the factory-default values. Some menu items h

Page 238 - Wrinkles or creases

Menu item Sub-menu item Sub-menu item Values Description[output device menu]NOTE: This menuvaries depending onthe output deviceinstalled. Use thi

Page 239 - White spots on black

Menu item Sub-menu item Sub-menu item Values DescriptionGeneral PrintingBehaviorOverride A4/Letter NoYes (default)Use this feature to print on lette

Page 240 - Blurred print

Menu item Sub-menu item Sub-menu item Values Description PCL Form Length Type a valuebetween 5 and 128lines. The factorydefault is 60 lines.PCL is a

Page 241 - Random image repetition

Print Quality menuAdministration > Print QualityNOTE: Values shown with "(default)" are the factory-default values. Some menu items have

Page 242 - Solve fax problems

Menu item Sub-menu item Values DescriptionCalibration/Cleaning Create Cleaning Page Create (button) Generate a page for cleaning excess toner off thep

Page 243 - Solve copy problems

Troubleshooting menuAdministration > TroubleshootingNOTE: Many of the menu items under the Troubleshooting menu are for advanced troubleshootingpur

Page 244

Menu item Sub-menu item Sub-menu item Values DescriptionPaper Path Test Print Test Page Print Generate a test page for testing the paper-handling fe

Page 245 - ENWW Solve copy problems 231

Print Quality menu ... 42Troubleshooting men

Page 246 - Performance problems

Resets menuAdministration > ResetsTable 2-17 Resets menuMenu item Values DescriptionClear Local Address Book Clear (button) Use this feature to cl

Page 247 - Solve e-mail problems

3 Software for Windows●Supported operating systems for Windows●Supported printer drivers for Windows●HP Universal Print Driver (UPD)●Select the correc

Page 248

Supported operating systems for WindowsThe product supports the following Windows operating systems:●Windows XP (32-bit and 64-bit)●Windows Server 200

Page 249

Supported printer drivers for Windows●PCL 6●PCL 5 – Product Specific Driver based on the HP Universal Print Driver.●PS – Product Specific Driver based

Page 250

HP Universal Print Driver (UPD)The HP Universal Print Driver (UPD) for Windows is a single driver that gives you instant access tovirtually any HP Las

Page 251

Select the correct printer driver for WindowsPrinter drivers provide access to the product features and allow the computer to communicate with theprod

Page 252

Priority for print settingsChanges to print settings are prioritized depending on where the changes are made:NOTE: The names of commands and dialog bo

Page 253 - A Supplies and accessories

Change printer-driver settings for WindowsChange the settings for all print jobsuntil the software program is closedChange the default settings for al

Page 254 - Order directly from HP

Install the Windows softwareInstall Windows software for direct connectionsWhen installing the product software in a direct-connect environment, alway

Page 255 - Part numbers

4. Insert the product CD-ROM into the CD-ROM drive.If the welcome screen does not open, start it by using the following procedure:a. On the Start menu

Page 256

5 ConnectivityUSB connection ...

Page 257 - B Service and support

Supported utilitiesThis MFP is equipped with several utilities that make it easy to monitor and manage the MFP on anetwork.HP Web JetadminHP Web Jetad

Page 258

Supported operating systems●Microsoft® Windows 2000●Microsoft Windows XP, Service Pack 2 (Home andProfessional editions)●Microsoft Windows Server 2003

Page 259

Software for other operating systemsOS SoftwareUNIX For HP-UX and Solaris networks, go to www.hp.com/support/net_printing to download theHP Jetdirect

Page 260 - HP Customer Care

4 Use the product with Macintosh●Software for Macintosh●Use features in the Macintosh printer driverENWW 59

Page 261

Software for MacintoshSupported operating systems for MacintoshThe device supports the following Macintosh operating systems:●Mac OS X V10.2.8, V10.3,

Page 262

Mac OS X V10.3 and later1. Make sure the product is turned on.2. Insert the CD into the CD-ROM drive. If the CD does not run automatically, double-cli

Page 263 - C Specifications

IP Printinga. Enter the IP address for the product.b. Select the printer model if one is not already selected.8. Click Add. The Installable Options di

Page 264 - Physical specifications

You can use the HP Printer Utility when the product uses a universal serial bus (USB) cable or isconnected to a TCP/IP-based network.Open the HP Print

Page 265 - Electrical specifications

Item DescriptionIP Settings Changes the device network settings and provides access to the embedded Web server.Bonjour Settings Provides the ability t

Page 266 - Operating environment

Change the settings for all print jobsuntil the software program is closedChange the default settings for allprint jobsChange the product configuratio

Page 267 - D Regulatory information

Configure the device to stop or continue when the staple cartridge is empty ... 105Load staples ...

Page 268 - FCC regulations

Use features in the Macintosh printer driverCreate and use printing presets in MacintoshUse printing presets to save the current printer driver settin

Page 269

Use watermarksA watermark is a notice, such as “Confidential,” that is printed in the background of each page of adocument.1. On the File menu, click

Page 270 - HP LaserJet print supplies

Print on both sides of the page (duplex printing)Use automatic duplex printing1. Insert enough paper into one of the trays to accommodate the print jo

Page 271 - Non-US returns

Store jobsYou can store jobs on the product so you can print them at any time. You can share stored jobs withother users, or you can make them private

Page 272 - European Union

70 Chapter 4 Use the product with Macintosh ENWW

Page 273 - For more information

5 Connectivity●USB connection●Auxiliary connection●Network configurationENWW 71

Page 274 - Laser safety

USB connectionThis MFP supports a Type B Hi-speed USB 2.0 connection for printing.Figure 5-1 USB connection72 Chapter 5 Connectivity ENWW

Page 275

Auxiliary connectionThis MFP supports an auxiliary connection for paper handling output devices. The port is located on theback of the MFP.Figure 5-2

Page 276

Network configurationYou might need to configure certain network parameters on the device. You can configure theseparameters in the following location

Page 277

6. Touch IPV4 Settings.7. Touch Config Method.8. Touch Manual.9. Touch Save.10. Touch Manual Settings.11. Touch IP Address.12. Touch the IP Address te

Page 278

Perform basic e-mail functions ... 137Load docum

Page 279

5. Touch TCP/IP.6. Touch IPV4 Settings.7. Touch Config Method.8. Touch Manual.9. Touch Save.10. Touch Manual Settings.11. Touch Default Gateway.12. To

Page 280

Disable AppleTalk1. Scroll to and touch Administration.2. Scroll to and touch Initial Setup.3. Touch Networking and I/O.4. Touch Embedded Jetdirect.5.

Page 281

78 Chapter 5 Connectivity ENWW

Page 282

6 Paper and print media●Understand paper and print media use●Supported paper and print media sizes●Custom paper sizes●Special paper or print media gui

Page 283

Understand paper and print media useThis product supports a variety of paper and other print media in accordance with the guidelines in thisuser guide

Page 284

Supported paper and print media sizesThis product supports a number of paper sizes, and it adapts to various media.NOTE: To obtain best print results,

Page 285

Size Dimensions Tray 1, mailbox,stackerTrays 2, 3, 4 StaplerDouble PostCard148 x 200 mm (5.83 x 7.87 in.) Postcard (US) 88.9 x 139.7 mm (3.5 x 5.5

Page 286 - 272 Index ENWW

Custom paper sizesThis product supports a variety of custom paper sizes. Supported custom sizes are sizes that are withinthe minimum- and maximum-size

Page 287

Special paper or print media guidelinesThis product supports printing on special media. Use the following guidelines to obtain satisfactoryresults. Wh

Page 288

Load paper and print mediaThis section contains information about loading standard- and custom-size media into the four inputtrays.CAUTION: To avoid a

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