HP C4580 User Manual

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Summary of Contents

Page 1 - Windows Help

Windows HelpHP Photosmart C4500 All-in-One series

Page 2 - All-in-One series

Label Icon Name and Description6 By default, this button is labelled Scan/Reprint and opens theScan/Reprint menu. When a photo is shown on the display

Page 3

12 Shop for ink suppliesFor a list of print cartridge numbers, see the printed documentation that came with theHP All-in-One. You can also use the sof

Page 4 - Contents

Chapter 1298 Shop for ink suppliesShop for ink supplies

Page 5

13 TroubleshootingThis section contains the following topics:•View the Readme file•Setup troubleshooting•Network troubleshooting•Paper jams•Print qual

Page 6 - One series Help

• The product will not turn on•I connected the USB cable, but I am having problems using the product with mycomputer•After setting up the product, it

Page 7 - HP Photosmart C4500 All-in

• If you are using a power strip, make sure the power strip is turned on. Or, tryplugging the product directly into a power outlet.• Test the power ou

Page 8 - 2 HP All-in-One overview

Solution 5: Contact HP support for serviceSolution: If you have completed all of the steps provided in the previous solutionsand are still having a pr

Page 9 - Control panel features

After setting up the product, it does not printSolution:• Look at the On button located on the product. If it is not lit, the product is turnedoff. Ma

Page 10 - Menu overview

• Check other printers or scanners. You might need to disconnect older productsfrom your computer.• Try connecting the USB cable to another USB port o

Page 11 - Wireless Menu

d. Reconnect the power cord to the back of the product.e. Press the On button to turn on the product.2. Uninstall the software completely.NOTE: It is

Page 12 - 3 Find more information

To turn off programs that run in the backgrounda. On the Windows taskbar, click Start.b. Depending on your operating system, do one of the following:•

Page 13 - Find more information

The following options are available if you press the Settings button when there is nomemory card inserted in the HP All-in-One.QualitySizeCopiesWirele

Page 14 - 4 Connection information

5. Install the software.To install the softwarea. Insert software CD into the CD-ROM drive of the computer.The software installation will start automa

Page 15 - Network connection

4. Click Retry to retry the connection.5. Continue with the installation and restart the computer when prompted.Cause: The USB connection between the

Page 16

To verify that the software is properly installed, double-click the HP Solution Center iconon the desktop. If the HP Solution Center shows the essenti

Page 17 - Wireless ad hoc network setup

Cause: Your wireless router was not broadcasting its network name (SSID)because the Broadcast SSID option was turned off.If this did not solve the iss

Page 18

Weak signalSolution: In order to establish a good signal between the product and the wirelessrouter, you might have to experiment a bit. Assuming the

Page 19 - Connection information

If this did not solve the issue, try the next solution.Solution 3: Enter your network name (SSID) carefullySolution: Run the wireless setup process ag

Page 20 - Network connection 17

The Printer Not Found screen appears during installationTry the following solutions to resolve the issue. Solutions are listed in order, with the most

Page 21 - Manage your network settings

Paper jamsTo help avoid paper jams, follow these guidelines:• Remove printed papers from the output tray frequently.• Prevent curled or wrinkled photo

Page 22 - Network connection 19

4. Press OK on the control panel to continue the current job.Cause: Paper had jammed in the product.Information on paperThe HP All-in-One is designed

Page 23

• Paper is not picked up from the input tray•The text edges are jaggedWrong, inaccurate, or bleeding colorsIf your printout has one of the following p

Page 24

3 Find more informationYou can access a variety of resources, both printed and onscreen, that provideinformation about setting up and using the HP All

Page 25

For more information, see:“Load paper” on page 34Cause: The paper was loaded incorrectly, or it was wrinkled or too thick.If this did not solve the is

Page 26

Solution 5: Check the print settingsSolution: Check the print settings.• Check the print settings to see if the color settings are incorrect.For examp

Page 27 - Network glossary

• Solution 1: Check the print settings•Solution 2: Check the paper type•Solution 3: Make sure you are using genuine HP print cartridges•Solution 4: Ch

Page 28

HP recommends that you use genuine HP print cartridges. Genuine HP printcartridges are designed and tested with HP printers to help you easily produce

Page 29 - 26 Connection information

The printout has a horizontal band of distortion near the bottom of a borderlessprintTry the following solutions if your borderless print has a blurry

Page 30 - 5 How do I?

Solution 3: Rotate the imageSolution: If the problem persists, use the software you installed with the product oranother software application to rotat

Page 31 - How do I?

Solution 3: If the print cartridge was dropped, wait for it to recoverSolution: Allow 30 minutes for the print cartridge to recover.Cause: A tri-color

Page 32 - Load originals

Check to see if your print cartridge is still under warranty and end of warranty datehas not been reached.• If the end of warranty date has been reach

Page 33 - 3. Close the lid

NOTE: There is no problem with the ink supplies and replacing the printcartridges is unnecessary.For more information, see:•“Recommended papers for pr

Page 34 - Load originals and load paper

self-test report shows a problem, clean the print cartridges. If the problem persists,you might need to replace the print cartridges.For more informat

Page 35 - Chapter 6

Chapter 310 Find more informationFind more information

Page 36

For more information, see:•“Set the paper type for printing” on page 45•“Change the print speed or quality” on page 46•“Print using Maximum dpi” on pa

Page 37 - Load paper

For more information, see:•“Recommended papers for printing and copying” on page 32•“Information on paper” on page 115Cause: The wrong kind of paper w

Page 38 - Load paper 35

Ink streaks on the back of the paperTry the following solutions if there is smeared ink on the back of your printout.•Solution 1: Print on a page of p

Page 39

Solution 2: Check the print settingsSolution: Check the print settings.• Check the paper type setting to make sure it matches the type of paper loaded

Page 40 - Load index cards

Solution 4: Contact HP support for serviceSolution: If you have completed all of the steps provided in the previous solutionsand are still having a pr

Page 41 - Load envelopes

• Envelopes print incorrectly•Borderless printing produces unexpected results•The product is not responding•The product prints meaningless characters•

Page 42 - Load other types of paper

If this did not solve the issue, try the next solution.Solution 3: Tuck the flaps to avoid paper jamsSolution: To avoid paper jams, tuck the flaps ins

Page 43 - Avoid paper jams

If this did not solve the issue, try the next solution.Solution 3: Select the correct printerSolution: Make sure you have selected the correct printer

Page 44 - Clear paper jams” on page 114

From your computer, open the printer folder and see if the cancelled job remains inthe print queue. Try to delete the job from the queue. If the print

Page 45

If the connections are secure, and nothing has printed several minutes after you senta print job to the product, check the status of the product. In t

Page 46 - 7 Print from your computer

4 Connection informationThe HP All-in-One comes equipped with a USB port so you can connect directly to acomputer using a USB cable. You can also conn

Page 47 - Set the paper size

Cause: The document was corrupt.Nothing happens when I try to printTry the following solutions to resolve the issue. Solutions are listed in order, wi

Page 48 - View the print resolution

If this did not solve the issue, try the next solution.Solution 4: Check the printer driver statusSolution: The printer driver status might have chang

Page 49 - Change the page orientation

If this did not solve the issue, try the next solution.Solution 8: Make sure the print carriage can move freelySolution: Unplug the power cable if it

Page 50 - Preview your print job

Solution 10: Reset the productSolution: Turn off the product, and then unplug the power cord. Plug the powercord back in, and then press the On button

Page 51 - Printing shortcuts

Solution 2: Verify the paper size settingSolution: Verify that you have selected the proper paper size setting for yourproject. Make sure that you hav

Page 52 - Delete printing shortcuts

• Solution 4: Try printing with bordersSolution 1: Check the margin settingsSolution: Check the printer margins.Make sure the margin settings for the

Page 53 - Perform special print jobs

Remove the stack of paper from the input tray, and then reload the paper.For more information, see:“Load full-size paper or small-size photo paper” on

Page 54 - Print a photo on photo paper

Solution 3: Check the print cartridgeSolution: Check each print cartridge. The tape might have been removed from thecopper-colored contacts, but still

Page 55 - 52 Print from your computer

• The On button is blinking•The product does not read the memory card•The photos on the memory card do not transfer to my computer•Solution 5: To map

Page 56 - Print using Maximum dpi

Solution 2: Remove the additional memory cardSolution: Remove one of the memory cards. You can use only one memory cardat a time.For more information,

Page 57 - 54 Print from your computer

To connect the product with the USB cable▲ Refer to the Start Here guide that came with your product for information onconnecting to a computer with a

Page 58 - Perform special print jobs 55

Solution 3: Remove the additional memory cardSolution: You can insert only one memory card at a time.If more than one memory card is inserted, the gre

Page 59 - 56 Print from your computer

If this did not solve the issue, try the next solution.Solution 2: Turn on the productSolution: Turn on the product.Cause: The product was turned off.

Page 60 - Perform special print jobs 57

Solution 5: To map the memory card to a network drive in windowsSolution:To map the network drive1. Turn on the product.2. Print a network configurati

Page 61 - Print on transparencies

Cause: The computer system resources might have been low.Scan failsTry the following solutions to resolve the issue. Solutions are listed in order, wi

Page 62 - Print a poster

If this does not work, it might help to restart your computer. Some programs do notrelease memory when you close them. Restarting your computer will c

Page 63 - Print a Web page

If you scanned an original that has graphics or artwork surrounding the text, thescanner might not have recognized the text.Text format is incorrectSo

Page 64 - Stop a print job

NOTE: If you are using HP Photosmart Essential, the Optical CharacterRecognition (OCR) software might not be installed on your computer. To installthe

Page 65 - 62 Print from your computer

• Resize to Fit is not working as expected•The image is cropped when I make a borderless copy•The printout is blank•A borderless copy has white space

Page 66 - 8 Use the photo features

Solution 3: Wait until the product completes the current operationSolution: Check the On light. If it is blinking, the product is busy.Cause: The prod

Page 67 - Print photos

Resize to Fit is not working as expectedTry the following solutions to resolve the issue. Solutions are listed in order, with the mostlikely solution

Page 68 - Save photos to your computer

The advantages of a wireless infrastructure network as compared to an ad hoc networkinclude:• Advanced network security• Enhanced reliability• Network

Page 69 - 66 Use the photo features

Solution 3: Wipe the glass and the back of the document lidSolution: Turn off the product, unplug the power cord, and then use a soft cloth towipe the

Page 70 - 9 Use the scan features

Cause: The original was placed incorrectly on the glass.A borderless copy has white space around the edgesTry the following solutions to resolve the i

Page 71 - Scan an image or document

ErrorsIf the product has an error, the lights on the product might flash, or an error messagemight appear on your computer screen.This section contain

Page 72 - Edit a scanned document

Solution 1: Clear the paper jam from the rear doorSolution: Clear the paper jam from the rear door.For more information, see:“Clear paper jams” on pag

Page 73 - Stop scanning

Solution 4: Verify that the product is properly connected to a power sourceSolution: Verify that the product is properly connected to a suitable power

Page 74 - 10 Use the copy features

Solution 5: Print a self-test reportSolution: Print a self-test report to see if the product can print.To print a self-test report1. Load letter or A4

Page 75 - Use the copy features

3. Open the print cartridge door.The print carriage should move to the far right side of the product.4. Remove the print cartridges and keep them asid

Page 76 - Change copy speed or quality

Product stall errorTry the following solutions to resolve the issue. Solutions are listed in order, with the mostlikely solution first. If the first s

Page 77 - Perform special copy jobs

Cause: The print carriage was blocked.Carriage blockedSolution: Turn off the product and open the print cartridge door to access the printcarriage are

Page 78 - Perform special copy jobs 75

If prompted, choose your country/region, and then click Contact HP for informationon calling for technical support.Cause: The revision number of the p

Page 79 - 76 Use the copy features

CAUTION: To prevent other users from accessing your wireless network, HPstrongly recommends using a password or passphrase (WPA or WEP security) anda

Page 80 - Stop copying

• Solution 10: Download and install the unexpected internal error and communicationsfailure patch•Solution 11: Check the USB chipset and controller•So

Page 81 - 78 Use the copy features

Solution 2: Refresh the Windows Device ManagerSolution: Refresh the Windows Device Manager.To refresh the Windows Device Manager1. On the Windows task

Page 82 - 11 Maintain the HP All-in-One

Solution 4: Check the status of the product in the HP Solution CenterSolution: Check the status of the product in the HP Solution Center.To check the

Page 83 - 80 Maintain the HP All-in-One

3 Power outlet2. Make sure the product is turned on.3. If the product is not receiving electrical power, connect it to another power outlet.4. Turn of

Page 84 - Replace the print cartridges

4. Do one of the following, depending upon how the product is connected to thecomputer:• If the USB cable is connected to a USB hub, try unplugging an

Page 85 - 82 Maintain the HP All-in-One

4. On the Windows taskbar, click Start, click Programs or All Programs, and thenclick Accessories.5. Click Imaging.6. From the Imaging application, cl

Page 86 - Maintain the HP All-in-One

4. If the Lexbceserver service is listed in the Image Name list, disable it.To disable the servicea. On the Windows taskbar, click Start, right-click

Page 87 - Use a photo print cartridge

c. If the Data column contains lexbces, right-click DependOnService andselect Modify.Do one of the following:• If you see only lexbces, but not RPCSS,

Page 88 - Work with print cartridges 85

5. Go to the Utility section and download the HP Scan diagnostic utility.6. Try to scan.If an error condition is identified with any of the HP softwar

Page 89 - Ink-backup mode

4. Check if you have one of the following chipsets listed:• SIS 7001 USB host controller•ALI chipsets• NEC universal host controllers• Intel 82801 AA,

Page 90 - Work with print cartridges 87

OR▲ Use an ad hoc network profile on your computer to connect to the product. If yourcomputer is not currently configured with an ad hoc network profi

Page 91 - 88 Maintain the HP All-in-One

1 Power connection2 Power cord and adaptor3 Power outlet9. Turn on the product.10. Print a self-test report to test the basic standalone functionality

Page 92 - Work with print cartridges 89

3. Make sure the test patterns show a complete grid and the thick color lines arecomplete.• If more than a few lines in a pattern are broken, this mig

Page 93 - 90 Maintain the HP All-in-One

c. Disconnect the power cord from the back of the product.d. Reconnect the power cord to the back of the product.e. Press the On button to turn on the

Page 94 - Work with print cartridges 91

To turn off programs that run in the backgrounda. On the Windows taskbar, click Start.b. Depending on your operating system, do one of the following:•

Page 95 - 92 Maintain the HP All-in-One

5. Install the software.To install the softwarea. Insert software CD into the CD-ROM drive of the computer.The software installation will start automa

Page 96 - Work with print cartridges 93

If this did not solve the issue, try the next solution.Solution 2: Clear the print queueSolution: Restart your computer to clear the print queue.To cl

Page 97 - Clean the HP All-in-One

After reconnecting the USB cable, the product should start printing the jobs inqueue.NOTE: If you are connecting the product through a USB hub, make s

Page 98 - Clean the lid backing

7. If the wrong driver is selected, select the correct driver from the Driver drop-downmenu.8. Click OK to save your changes.Cause: The product was no

Page 99 - Turn off the HP All-in-One

4. If there are still documents in the queue, restart the computer and try printingagain after the computer has restarted.5. Check the print queue aga

Page 100 - 12 Shop for ink supplies

c. Type a few characters of text into Notepad.d. Click File, and then click Print.4. If printing is successful from Notepad but not the software appli

Page 101 - Shop for ink supplies

5. Select the Use Windows to configure my wireless network settings check box.6. Click Add, and then do the following:a.In Network name (SSID) box, ty

Page 102 - 13 Troubleshooting

1 Power connection2 Power cord and adaptor3 Power outlet2. Make sure the product is turned on.3. If the product is not receiving electrical power, con

Page 103 - The product will not turn on

3. Try to scan again.If the scan fails, continue to the next step.4. Do one of the following, depending upon how the product is connected to thecomput

Page 104 - Setup troubleshooting 101

4. Wait several seconds, and then reconnect the product to the computer with theUSB cable.5. Follow any onscreen prompts to reinstall the product.Caus

Page 105 - 102 Troubleshooting

• HP Solution Center•HP Director• HP Memories Disk Greeting Card Creator 32Cause: There might have been a problem when you originally installed theHP

Page 106 - Setup troubleshooting 103

1 Power connection2 Power cord and adaptor3 Power outlet2. Make sure the product is turned on.3. If the product is not receiving electrical power, con

Page 107 - 104 Troubleshooting

3. Try to scan again.If the scan fails, continue to the next step.4. Do one of the following, depending upon how the product is connected to thecomput

Page 108 - Setup troubleshooting 105

4. Wait several seconds, and then reconnect the product to the computer with theUSB cable.5. Follow any onscreen prompts to reinstall the product.Caus

Page 109 - 106 Troubleshooting

• HP Solution Center•HP Director• HP Memories Disk Greeting Card Creator 32Cause: There might have been a problem when you originally installed theHP

Page 110 - Setup troubleshooting 107

7. Follow the onscreen instructions and the instructions provided in the Start Hereguide that came with the product.8. If you are still having trouble

Page 111 - 108 Troubleshooting

7. Follow the onscreen instructions and the instructions provided in the Start Hereguide that came with the product.8. If you are still having trouble

Page 112 - Network troubleshooting

HP Photosmart C4500All-in-One series

Page 113 - 110 Troubleshooting

• Network name (SSID): Mynetwork (example only)NOTE: You should create a network name that is unique and easy for you toremember. Just remember that t

Page 114 - Network troubleshooting 111

Solution 2: Check the power cord and USB cableSolution: Make sure that the power cord and USB cable are properly attached andplugged in. Also, make su

Page 115 - 112 Troubleshooting

3. Try to scan again.If the scan fails, continue to the next step.4. Do one of the following, depending upon how the product is connected to thecomput

Page 116 - Network troubleshooting 113

If this did not solve the issue, try the next solution.Solution 4: Uninstall and reinstall the productSolution: Uninstall the product from the Printer

Page 117 - Paper jams

CAUTION: If the computer is manufactured by HP or Compaq, do notremove any applications other than those listed below.• HP Imaging device functions• H

Page 118 - Print quality troubleshooting

Solution 1: Install the HP Photosmart SoftwareSolution: Install the HP Photosmart Software that came with the product. If it isinstalled, restart your

Page 119 - 116 Troubleshooting

For more information on setting up the product and connecting it to your computer,see the Start Here guide that came with the product.Cause: The produ

Page 120

Photos not foundTry the following solutions to resolve the issue. Solutions are listed in order, with the mostlikely solution first. If the first solu

Page 121 - 118 Troubleshooting

File corruptedTry the following solutions to resolve the issue. Solutions are listed in order, with the mostlikely solution first. If the first soluti

Page 122

Cannot cropTry the following solutions to resolve the issue. Solutions are listed in order, with the mostlikely solution first. If the first solution

Page 123 - 120 Troubleshooting

Cause: There were two or more memory cards inserted into the product at the sametime.If this did not solve the issue, try the next solution.Solution 2

Page 124

5. On the Printer Found screen, verify that the printer description is correct.If more than one printer is found on the network, the Printers Found sc

Page 125 - 122 Troubleshooting

Use only one card at a timeSolution: You can insert only one memory card at a time.If more than one memory card is inserted, the green Photo light (ne

Page 126

Paper messagesThe following is a list of paper-related error messages:•Paper upside down•Paper orientation error•Cannot load paper from input tray•Ink

Page 127 - 124 Troubleshooting

• Solution 2: Make sure the paper is loaded correctly•Solution 3: Check the print settings•Solution 4: Clean the paper feed rollers with the HP Paper

Page 128

Solution 4: Clean the paper feed rollers with the HP Paper Feed Cleaning KitSolution: Some inkjet products require a special kit, called the HP Paper

Page 129 - 126 Troubleshooting

If prompted, choose your country/region, and then click Contact HP for technicalsupport.Cause: You might need assistance to enable the product or soft

Page 130

Paper mismatchSolution: Change the print setting or load the appropriate paper in the input tray.• Do not use paper that is too thin, that has a slick

Page 131 - 128 Troubleshooting

Cause: The USB cable was not plugged in properly.Communication test failedTry the following solutions to resolve the issue. Solutions are listed in or

Page 132

Cause: The product was not connected to the computer.Improper shutdownSolution: Press the On button to turn the product on and off.Cause: The last tim

Page 133 - 130 Troubleshooting

Cause: The product was not connected to the computer.Print cartridge messagesThe following is a list of print cartridge error messages:•Low on ink•Car

Page 134 - Print troubleshooting

Carriage stallTry the following solutions to resolve the issue. Solutions are listed in order, with the mostlikely solution first. If the first soluti

Page 135 - Envelopes print incorrectly

• Print network settings•Restore network defaults•Turn the wireless radio on and off•Print the wireless network testPrint network settingsYou can prin

Page 136 - The product is not responding

CAUTION: Be careful not to force the print cartridge carriage. If the carriage isstuck, forcing it to move will damage the printer.Cause: The print ca

Page 137 - 134 Troubleshooting

Cause: There might not be sufficient voltage for the product.If this did not solve the issue, try the next solution.Solution 5: Print a self-test repo

Page 138 - Print troubleshooting 135

The print carriage should move to the far right side of the product.10. Reinsert the print cartridges in the appropriate slots.11. Close the print car

Page 139 - 136 Troubleshooting

To find support and warranty information, go to the HP Web site at www.hp.com/support. If prompted, choose your country/region, and then click Contact

Page 140 - Print troubleshooting 137

If this did not solve the issue, try the next solution.Solution 4: Align newly installed print cartridgesSolution: You must align the print cartridges

Page 141 - 138 Troubleshooting

3. Check to make sure you are using the correct print cartridges for your product.For a list of compatible print cartridges, see the printed documenta

Page 142 - Print troubleshooting 139

6. Repeat steps 1 and 2 for the tri-color print cartridge on the left side.Cause: The indicated print cartridges were installed incorrectly.Non-HP car

Page 143 - 140 Troubleshooting

Solution 1: Insert the print cartridgesSolution: One or both of the print cartridges is missing. Remove and reinsert theprint cartridges and verify th

Page 144 - Print troubleshooting 141

inserted and locked in place. If the problem persists, clean the copper-coloredcontacts of the print cartridges.For more information, see:“Clean the p

Page 145 - 142 Troubleshooting

Print cartridges missing or not detectedTry the following solutions to resolve the issue. Solutions are listed in order, with the mostlikely solution

Page 146 - Print troubleshooting 143

To print the wireless test report1. Press the Wireless button on the product.2. Press the button next to the down arrow on the display until Wireless

Page 147 - Memory card troubleshooting

1 Copper-colored contacts2 Plastic tape with pink pull tab (must be removed before installing)3 Ink nozzles under tape5. Reinsert the print cartridge

Page 148 - The On button is blinking

Make sure you have the following materials available:• Dry foam rubber swabs, lint-free cloth, or any soft material that will not come apartor leave f

Page 149 - 146 Troubleshooting

Solution 1: Check the print cartridgeSolution: Check to make sure you are using the correct print cartridges for yourproduct. For a list of compatible

Page 150

Also, make sure the print cartridges are installed into the correct slots.To make sure the print cartridges are installed correctly1. Make sure the pr

Page 151 - 148 Troubleshooting

5. Reinsert the print cartridge by sliding it forward into the slot on the right. Thenpush the print cartridge forward until it clicks into the socket

Page 152 - Scan troubleshooting

3. Check to make sure you are using the correct print cartridges for your product. For alist of compatible print cartridges, see the printed documenta

Page 153 - Scan fails

8. Remove the tri-color print cartridge from the slot on the left.Press down on the cartridge to release it, and then pull it toward you out of the sl

Page 154 - Scan troubleshooting 151

3. Check to make sure you are using the correct print cartridges for your product.For a list of compatible print cartridges, see the printed documenta

Page 155 - Text is incorrect or missing

6. Repeat steps 1 and 2 for the tri-color print cartridge on the left side.Cause: The indicated print cartridges were installed incorrectly.If this di

Page 156 - Copy troubleshooting

NOTE: During ink-backup mode, the product can only print jobs from thecomputer. You cannot initiate a print job from the control panel (such as printi

Page 157 - 154 Troubleshooting

Parameter DescriptionAdmin Password Status of the administrator's password for the Embedded Web Server:•Set: Password is specified. You must ente

Page 158 - Copy troubleshooting 155

14 HP warranty and supportHewlett-Packard provides Internet and phone support for the HP All-in-One.This section contains the following topics:•Warran

Page 159 - 156 Troubleshooting

• Valuable product and troubleshooting information for common problems• Proactive product updates, support alerts, and HP newsgrams that are available

Page 160 - Copy troubleshooting 157

• Placing a call•After the phone support periodPhone support periodOne year of phone support is available in North America, Asia Pacific, and Latin Am

Page 161 - 158 Troubleshooting

HP Quick Exchange Service (Japan)For instructions on how to pack your product for exchange, see “Pack the HP All-in-One”on page 241.HP Korea customer

Page 162 - Product messages

• The print cartridges• The power cord, USB cable, and any other cable connected to the HP All-in-One• Any paper loaded in the input tray• Any origina

Page 163 - 160 Troubleshooting

If you do not have the original packaging materials, please use other adequate packagingmaterials. Shipping damage caused by improper packaging and/or

Page 164 - Errors 161

15 Technical informationThe technical specifications and international regulatory information for the HP All-in-One areprovided in this section.For ad

Page 165 - 162 Troubleshooting

Type Paper weight Input tray*Output tray†Photo tray*(252 gsm)* Maximum capacity.† Output tray capacity is affected by the type of paper and the amount

Page 166 - Errors 163

This section contains the following topics:•Paper use•Plastics•Material safety data sheets•Recycling program•HP inkjet supplies recycling program•Ener

Page 167 - 164 Troubleshooting

Disposal of waste equipment by users in private households in the European UnionDisposal of Waste Equipment by Users in Private Households in the Euro

Page 168 - Errors 165

Parameter Description•Manual: The configuration parameters are set manually, such as a staticIP address.•Not Specified: The mode used when the HP All-

Page 169 - 166 Troubleshooting

Regulatory noticesThe HP All-in-One meets product requirements from regulatory agencies in your country/region.This section contains the following top

Page 170 - Errors 167

FCC statementFCC statementThe United States Federal Communications Commission (in 47 CFR 15.105) has specified that the following notice be brought to

Page 171 - 168 Troubleshooting

Notice to users in Japan about the power cordNoise emission statement for GermanyGeräuschemissionLpA < 70 dB am Arbeitsplatz im Normalbetrieb nach

Page 172 - Errors 169

HP Photosmart C4500 All-in-One series declaration of conformityRegulatory wireless statementsThis section contains the following regulatory informatio

Page 173 - 170 Troubleshooting

Exposure to radio frequency radiationExposure to radio frequency radiationCaution The radiated output power of this device is far below the FCC radio

Page 174 - Errors 171

European Union regulatory noticeEuropean Union Regulatory NoticeProducts bearing the CE marking comply with the following EU Directives: • Low Volta

Page 175 - 172 Troubleshooting

Notice to users in TaiwanRegulatory wireless statements 253Technical information

Page 176 - Errors 173

Chapter 15254 Technical informationTechnical information

Page 177 - 174 Troubleshooting

IndexSymbols/Numerics10 x 15 cm photo paperspecifications 24313 x 18 cm photo paperload 342 pages on 1, print 564 pages on 1, print 564 x 6 inch (10 x

Page 178 - Errors 175

Embedded Web Serverpassword settings 21encryptionsettings 23WEP key 16envelopesload 38specifications 243environmentEnvironmental productstewardship pr

Page 179 - 176 Troubleshooting

Parameter Descriptionnumber. Value is from 1 to 14; countries/regions might limit the range ofapproved channels.•(number): Value ranging from 1 to 14,

Page 180 - Errors 177

restore settings 19security 16status 20upgrade 18network configuration page 20normal copy quality 73number of copiescopy 72Oon button 6orderink suppli

Page 181 - 178 Troubleshooting

recycleink cartridges 245reduce/enlarge copiesresize to fit letter or A4 75regulatory noticesdeclaration of conformity(European EconomicArea) 249regul

Page 182 - Errors 179

Parameter DescriptionAccess Point HWAddressThe hardware address of the wireless router or access point on the networkto which the HP All-in-One is con

Page 183 - 180 Troubleshooting

HEX Hexadecimal. The base 16 numbering system, which uses the digits 0-9 plusthe letters A-F.host computer The computer at the center of a network.Hos

Page 184 - Errors 181

Chapter 426 Connection informationConnection information

Page 186 - Errors 183

5 How do I?This section contains links to commonly performed tasks, such as sharing and printingphotos and optimizing your print jobs.•“How do I print

Page 187 - 184 Troubleshooting

Chapter 528 How do I?How do I?

Page 188 - Errors 185

6 Load originals and load paperYou can load many different types and sizes of paper in the HP All-in-One, including letteror A4 paper, photo paper, tr

Page 189 - 186 Troubleshooting

3. Close the lid.To load a thick publication on the glass1. Lift the lid to the open position, grasp the sides of the lid, and then push the lid awayf

Page 190 - Errors 187

3. Place the lid over the thick publication while you are copying or scanning.4. When you finish copying or scanning, replace the lid by inserting the

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This section contains the following topics:•Recommended papers for printing and copying•Recommended papers for printing only•Papers to avoidRecommende

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HP Bright White Inkjet PaperHP Bright White Inkjet Paper delivers high-contrast colors and sharp text. It is opaqueenough for two-sided color usage wi

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NOTE: At this time, some portions of the HP Web site are available in English only.Papers to avoidUsing paper that is too thin or too thick, paper tha

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To load full-size paper1. Slide the paper-width guide to its outermost position.NOTE: If you are using letter or A4 paper or smaller, make sure the tr

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To load small-size photo paper in the input tray1. Slide the paper-width guide to its outermost position.2. Insert the stack of photo paper into the f

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Contents1 HP Photosmart C4500 All-in-One series Help...32 HP All-in-One overviewT

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Load index cardsYou can load index cards into the input tray of the HP All-in-One to print notes, recipes,and other text.To load index cards in the in

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4. Slide the paper-width guide inward against the stack of cards until it stops.Do not overload the input tray; make sure the stack of cards fits with

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3. Insert one or more envelopes into the far-right side of the input tray, with the envelopeflaps on the left and facing up. Slide the stack of envelo

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HP Premium Inkjet Transparency Film▲ Insert the film so that the white transparency strip (with arrows and the HP logo) is ontop and is going into the

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Related topics“Clear paper jams” on page 114Avoid paper jams 41Load originals and load paper

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Chapter 642 Load originals and load paperLoad originals and load paper

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7 Print from your computerThe HP All-in-One can be used with any software application that allows printing. Youcan print a range of projects, such as

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Make the HP All-in-One the default printerYou can set the HP All-in-One as the default printer to use from all software applications.This means that t

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Paper type Suggested paper size settingsCopier, multi-purpose, orplain papersLetter or A4Envelopes Appropriate listed envelope sizeGreeting-card paper

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To view the print resolution1. Make sure you have paper loaded in the input tray.2. On the File menu in your software application, click Print.3. Make

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Perform special copy jobs...74Stop copying...

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3. Make sure the product is the selected printer.4. Click the button that opens the Properties dialog box.Depending on your software application, this

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To preview your print job1. Make sure you have paper loaded in the input tray.2. On the File menu in your software application, click Print.3. Make su

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• Presentation Printing: Print high-quality documents, including letters andtransparencies.• Two-sided (Duplex) Printing: Print two-sided pages with t

Page 211 - Paper messages

3. Click the button that opens the Properties dialog box.Depending on your software application, this button might be called Properties,Options, Print

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3. On the File menu in your software application, click Print.4. Make sure the product is the selected printer.5. Click the button that opens the Prop

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2. On the File menu in your software application, click Print.3. Make sure the product is the selected printer.4. Click the button that opens the Prop

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TIP: You can remove red-eye coloring in the photo when using the Off orBasic mode by selecting the Remove red eye check box.12. Click OK, and then cli

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To print on both sides of the page1. Load paper into the input tray.2. On the File menu in your software application, click Print.3. Make sure the pro

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Print a multiple-page document as a bookletThe HP All-in-One allows you to print your document as a small booklet, which you canfold and then staple t

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TIP: For best results, use a saddle stapler, or a heavy-duty stapler with a longreach to staple the booklet.Figure 7-1 Left-edge binding for left-to-r

Page 218 - Print cartridge messages

1 HP Photosmart C4500 All-in-One series HelpFor information about the HP All-in-One, see:•“HP All-in-One overview” on page 5•“Find more information” o

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4. Click the button that opens the Properties dialog box.Depending on your software application, this button might be called Properties,Options, Print

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5. Click the Advanced tab.6. In the Layout Options area, select Front to Back in the Page Order option.NOTE: If you set your document to print on both

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To print on transparencies1. Load the transparency into the input tray.2. On the File menu in your software application, click Print.3. Make sure the

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To print a poster1. Make sure you have paper loaded in the input tray.2. On the File menu in your software application, click Print.3. Make sure the p

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4. If your Web browser supports it, select the items on the Web page that you want toinclude in the printout.For example, in Internet Explorer, click

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Chapter 762 Print from your computerPrint

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8 Use the photo featuresThe HP All-in-One is equipped with memory card slots which enable you to insert amemory card and begin printing photos from yo

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To insert a memory card1. Make sure the product is on.2. Insert the memory card into the appropriate slot.The memory card has a Photo light (below the

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4. (Optional) Press Settings to change the print size, borderless settings, or number ofcopies. When you are done, press OK.5. Press the button next t

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Chapter 866 Use the photo featuresPhotos

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Chapter 14 HP Photosmart C4500 All-in-One series HelpHP Photosmart C4500 All-in-One series Help

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9 Use the scan featuresScanning is the process of converting text and pictures into an electronic format for yourcomputer. You can scan almost anythin

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4. Press OK.A preview image of the scan appears on the display.5. (Optional) Press Settings to change the Print Size, Borderless setting, or numberof

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NOTE: Ensure that there are no memory cards inserted in the memory card slotson the product.2. Press the button next to Scan/Reprint.3. Press the butt

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NOTE: If you are using the HP Photosmart Software, the Optical CharacterRecognition (OCR) software might not be installed on your computer. To install

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10 Use the copy featuresThe HP All-in-One allows you to produce high-quality color and black-and-white copieson plain or photo paper. You can enlarge

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Change the copy settings for the current jobYou can customize the copy settings of the HP All-in-One to handle nearly any copy task.This section conta

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4. Press the button next to Copies to increase the number of copies. When you reachthe maximum, the setting returns to 1 copy.5. Press OK.6. Press the

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3. Press Settings.The Settings menu appears.4. Press the button next to Quality to select one star, two stars, or three stars.5. Press OK.6. Press the

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2. Load your original photo print side down on the right front corner of the glass.3. Press Settings.The Settings menu appears.4. Press the button nex

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• If you enlarge a 10 x 15 cm (4 x 6 inch) photo to make a borderless full-size copy onletter or A4 paper, some part of your photo will be cropped. Th

Page 240 - Support process

2 HP All-in-One overviewUse the HP All-in-One to print documents or photos from your computer, print photosdirectly from a memory card, scan documents

Page 241 - HP support by phone

3. Press Settings.The Settings menu appears.4. Press the button next to Size to select Resize to Fit.5. Press OK.6. Press the button next to Start Cop

Page 242 - Additional warranty options

Chapter 1078 Use the copy featuresUse the copy features

Page 243 - HP Korea customer support

11 Maintain the HP All-in-OneThe HP All-in-One requires little maintenance. Sometimes you might want to clean theglass and lid backing to remove surfa

Page 244 - Pack the HP All-in-One

2 Plastic tape with pink pull tab (must be removed before installing)3 Ink nozzles under tapeHold the print cartridges by their black plastic sides, w

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To check the ink levels from the HP Photosmart Software1. In the HP Solution Center, click Settings, point to Print Settings, and then clickPrinter To

Page 246 - Specifications

4. Wait until the print carriage is idle and silent. Lightly press down on a print cartridgeto release it, and then pull the print cartridge toward yo

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1 Copper-colored contacts2 Plastic tape with pink pull tab (must be removed before installing)3 Ink nozzles under tapeCAUTION: Do not touch the copper

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7. Close the print cartridge door.8. When prompted, press OK.The product prints a print cartridge alignment page.NOTE: If you have colored paper loade

Page 249 - Technical information

NOTE: If you use a plastic container, make sure the ink nozzles on the print cartridgedo not touch the plastic.The print cartridge protector is design

Page 250 - Regulatory notices

Surface RemedySkin Wash the area with an abrasive soap.White fabric Wash the fabric in cold water and use chlorine bleach.Color fabric Wash the fabric

Page 251 - FCC statement

Label Description11 Rear door12 Rear USB port13 Power connection** Use only with the power adapter supplied by HP.Control panel featuresThe following

Page 252 - Geräuschemission

Advanced print cartridge maintenanceIf you are experiencing problems with printing, you might have a problem with one or bothof the print cartridges.

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3. In the Print Settings area, click Printer Toolbox.NOTE: You can also open the Printer Toolbox from the Print Properties dialogbox. In the Print Pro

Page 254 - Aviso aos usuários no Brasil

6. Follow the prompts until you are satisfied with the quality of the output, and then clickDone.7. Follow the prompts until you are satisfied with th

Page 255 - 252 Technical information

3. Wait until the print carriage is idle and silent, and then unplug the power cord fromthe back of the product.4. Lightly press down on the print car

Page 256 - Notice to users in Taiwan

10. Repeat if necessary for the other print cartridge.11. Gently close the print cartridge door and plug the power cord into the back of theproduct.Re

Page 257 - 254 Technical information

• Dry foam rubber swabs, lint-free cloth, or any soft material that will not come apart orleave fibers.TIP: Coffee filters are lint-free and work well

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1 Nozzle plate (do not clean)2 Face and edges around the ink nozzle areaCAUTION: Do not clean the nozzle plate.8. Hold the print cartridge with the HP

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Print a self-test reportIf you are experiencing problems with printing, print a self-test report before you replacethe print cartridges. This report p

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TIP: You can purchase an HP Cleaning Kit for Inkjet Printers and All-in-Ones(Q6260A) that provides everything needed to safely clean your HP product.

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3. Dry the backing with a dry, soft, lint-free cloth.CAUTION: Do not use paper-based wipes, as these might scratch the backing.4. If further cleaning

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