HP ProLiant SB460c SAN Gateway StorageServeruser guidePart number: AN583-96001First edition: September 2008
TablesDocument conventions ... 111Summary of RAID methods ..
Verifying domain membershipAll nodes in the cluster must be members of the same domain and able to access a domain controllerand a DNS Server.Setting
Using Cluster AdministratorCluster Administrator shows information about the groups and resources on all of your clusters andspecific information abou
Geographically dispersed clustersCluster nodes can be geographically dispersed to provide an additional layer of fault tolerance.Geographically disper
Load balancingThe creation of separate cluster groups for each virtual server provides more flexibility in balancingthe processing load on the cluster
NFS cluster-specific issuesFor convenience, all suggestions are listed below:• Back up user and group mappings.To avoid loss of complex advanced mappi
The tasks described below are used to add storage to a cluster. See the online help for clustering foradditional details.Creating physical disk resour
Extend a LUN in a clusterTo extend a LUN on a storage array in a cluster, review the requirements and procedures from thestorage array hardware provid
Print services in a clusterThe Windows Server 2003 Cluster service implementation increases availability of critical print servers.A print spooler ser
Advanced cluster administration proceduresFailing over and failing backAs previously mentioned, when a node goes offline, all resources dependent on t
Shutting down a cluster node causes all cluster resources served by that node to fail over to the othernode(s). This causes any currently executing cl
About this guideThis guide provides information about configuring, managing, and troubleshooting the HP ProLiantSB460c SAN Gateway Storage Server.Inte
Additional information and references for cluster servicesThe following web sites provide detailed information for clustered environments for Windows
8 Troubleshooting, servicing, andmaintenanceTroubleshooting the storage serverThe “Support and troubleshooting” task at the HP Support & Drivers w
Known issues and workarounds for the storage server products and the service release are addressedin release notes. To view the latest release notes,
Lights-Out Edition (RILOE), Remote Insight Lights-Out Edition II (RILOE II) and Integrated Lights-Outoptions that have firmware that can be updated.It
Troubleshooting, servicing, and maintenance114
9 System recoveryThis chapter describes how to use the System Recovery DVD that is provided with your storage server.The System Recovery DVDThe HP Pro
System recovery116
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IndexAaccess rights, managing, 103ACL, defining, 52Active Directory Lookup, 63AppleTalk, 21Array Configuration Utility, 26array controller, purpose, 1
HP technical supportFor worldwide technical support information, see the HP support website:http://www.hp.com/supportBefore contacting HP, collect the
documentconventions, 11related documentation, 11documentationHP website, 11providing feedback, 14domain membership, verifying, 100dual data paths, 96d
NetWareadding local users, 78enabling user accounts, 78installing services for, 75supervisor account, 79network name resource, 93network planning, 94n
storage managementelements, 15overview, 15process, 16Storage Manager for SANs, 23storage reports, 54storage, adding to a cluster, 104Subscriber's
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1 Storage management overviewThis chapter provides an overview of some of the components that make up the storage structure ofthe HP ProLiant Storage
Single Server Cluster ImplementationPhysical DisksLogical DrivesRAID ArraysSelective StoragePresentaionVisible DisksPartitioningNTFS VolumesShadow Cop
• Include the appropriate number of physical drives in the arrays to create logical storage elementsof desired sizes.ArraysSee Figure 2. With an array
Fault toleranceDrive failure, although rare, is potentially catastrophic. For example, using simple striping as shownin Figure 3, failure of any hard
It is important to note that a LUN may span all physical drives within a storage controller subsystem,but cannot span multiple storage controller subs
Legal and notice information© Copyright 1999, 2008 Hewlett-Packard Development Company, L.P.Confidential computer software. Valid license from HP requ
is important. The same performance characteristics on numbers of reads and writes apply when usingfault-tolerant configurations, as is the case with c
Using storage elementsThe last step in creating the element is determining its drive letter or mount point and formatting theelement. Each element cre
For additional information, refer to the Management CD in the HP ProLiant Essentials Foundation Packor the HP SIM website (http://www.hp.com/go/hpsim)
2 File server managementThis chapter begins by identifying file services in Windows Storage Server 2003 R2. The remainderof the chapter describes the
administrators can place quotas on volumes, actively screen files and folders, and generatecomprehensive storage reports.By using File Server Resource
Configurable and pre-configured storageCertain storage servers ship with storage configured only for the operating system. The administratormust confi
NOTE:The ACU is used to configure and manage array-based storage. Software RAID-based storage servers useMicrosoft Disk Manager to manage storage. You
Disk Management utilityThe Disk Management tool is a system utility for managing hard disks and the volumes, or partitions,that they contain. Disk Man
Defragmentation for a volume can be scheduled to occur automatically at convenient times.Defragmentation can also be done once, or on a recurring basi
NOTE:When enabling disk quotas on a volume, any users with write access to the volume who have not exceededtheir quota limit can store data on the vol
ContentsAbout this guide ... 11Intended audience ...
• Increase raw data storage• Improve performance by increasing the number of spindles in a logical drive volume• Change fault-tolerance (RAID) configu
Volume shadow copiesNOTE:Select storage servers can be deployed in a clustered as well as a non-clustered configuration. This chapterdiscusses using s
NOTE:Shadow copies should not be used to provide access to previous versions of application or e-mail databases.Shadow copies are designed for volumes
CAUTION:To change the storage volume, shadow copies must be deleted. The existing file change history that is kepton the original storage volume is lo
NOTE:To check the cluster size of a volume, use the fsutil fsinfo ntfsinfo command. To change thecluster size on a volume that contains data, back up
Figure 5 System administrator view of Shadow Copies for Shared FoldersThe shadow copy cache fileThe default shadow copy settings allocate 10 percent o
F:L:cache filecache filecache fileG: H:Figure 7 Shadow copies stored on a separate volumeThe main advantage to storing shadow copies on a separate vol
NOTE:After the first shadow copy is created, it cannot be relocated. Relocate the cache file by altering the cachefile location under Properties prior
CAUTION:Use caution when reducing the size limit for all shadow copies. When the size is set to less than the totalsize currently used for all shadow
Managing shadow copies from the storage server desktopTo access shadow copies from the storage server desktop:The storage server desktop can be access
Array Configuration Utility ... 26Disk Management utility ...
NOTE:Shadow Copies for Shared Folders clients are not available for HTTP, FTP, AppleTalk, or NetWare shares.Consequently, users of these protocols can
Figure 9 Client GUIWhen users view a network folder hosted on the storage server for which shadow copies are enabled,old versions (prior to the snapsh
Access to NFS shadow copy pseudo-subdirectories is governed by normal access-control mechanismsusing the permissions stored in the file system. Users
Figure 10 Recovering a deleted file or folderRecovering an overwritten or corrupted fileRecovering an overwritten or corrupted file is easier than rec
Backup and shadow copiesShadow copies are only available on the network via the client application, and only at a file orfolder level as opposed to th
Folder and share managementThe HP ProLiant Storage Server supports several file-sharing protocols, including DFS, NFS, FTP, HTTP,and Microsoft SMB. Th
2. Click Properties, and then click the Security tab.Figure 11 Properties dialog box, Security tabSeveral options are available on the Security tab:•
3. To modify ownership of files, or to modify individual file access level permissions, click Advanced.Figure 12 illustrates the properties available
4. Enable or disable permissions by selecting the Allow box to enable permission or the Deny boxto disable permission. If neither box is selected, per
Figure 14 Advanced Security Settings dialog box, Auditing tab5. Click Add to display the Select User or Group dialog box.Figure 15 Select User or Grou
3 Print services ... 57Microsoft Print Management Console ...
7. Click OK.The Auditing Entry dialog box is displayed.Figure 16 Auditing Entry dialog box for folder name NTFS Test8. Select the desired Successful a
Figure 17 Advanced Security Settings dialog box, Owner tabThe current owner of the file or folder is listed at the top of the screen. To take ownershi
The content of shares should be carefully chosen to avoid two common pitfalls: either having too manyshares of a very specific nature, or of having ve
• Standard shares are shares that do not end in a $ character. Standard shares are listed whenevera CIFS client browses for available shares on a CIFS
• Define quota templates that can be easily applied to new volumes or folders and that can be usedacross an organization.File screening managementOn t
HP StorageWorks Library and Tape ToolsHP StorageWorks Library and Tape Tools (L&TT) provides functionality for firmware downloads,verification of
File server management56
3 Print servicesMicrosoft Print Management ConsolePrint Management in the Microsoft Windows Server 2003 R2 operating system is a MicrosoftManagement C
Network printer driversUpdated print drivers for HP network printers are preinstalled on the storage server. If a ServiceRelease DVD has been run on t
• Web-based printer management with the ability to administer, connect to, and view printersthrough a web browser.• Internet printing enabling users t
Installing the AppleTalk protocol ... 81Installing File Servic
be created on the print server. The utility is located on the storage server in theC:\hpnas\Components\Install Network Printer Wizard folder.Sustainin
Internet is required, or the utility can be pointed to a local location where the firmware images arestored. For more information on upgrading HP Jetd
• Stop and restart the spooler service, or restart the print server.TroubleshootingThe online help or Help and Support Center feature should be used t
4 Microsoft Services for Network File System(MSNFS)This chapter discusses networking features in Microsoft Services for Network File System (MSNFS).MS
• Administration components• Password synchronization• Server for NISThe UNIX Identity Management component is not enabled by default on the storage s
• Client for NFSNormally, a Windows-based computer cannot access files on a UNIX computer. A computerrunning Windows Server 2003 R2 and Client for NFS
UNIX computers follow advisory locking for all lock requests. This means that the operating systemdoes not enforce lock semantics on a file, and appli
To install the Authentication software on the domain controllers:1. From the SFU 3.5 files, locate the directory named SFU35SEL_EN.2. On the domain co
2. In the console tree, right-click the domain for which you want to raise functionality, and then clickRaise Domain Functional Level.3. In Select an
Managing access using the .maphosts fileThe User Name Mapping component of MSNFS acts as an intermediary between NFS servers andNFS clients on a netwo
Verifying disk access and functionality ... 100Configuring cluster service soft
7. Assign the Everyone group the appropriate permissions on the NFS Share.8. Enable anonymous access to the share.To enable anonymous access to an NFS
You can back up and restore User Name Mapping data at any time. Because the database is backedup to a file, you can use that file to copy the mapping
Microsoft Services for NFS troubleshootingThe following information on how to troubleshoot issues with Microsoft Services for NFS is availableusing th
comply with Request for Comments (RFC) 1179. The combination of the LPR and LPD are included inprint services for UNIX. Print services for UNIX is not
Microsoft Services for Network File System (MSNFS)74
5 Other network file and print servicesThis chapter discusses file and print services for NetWare and Macintosh.File and Print Services for NetWare (F
Managing File and Print Services for NetWareFPNW resources are managed through Server Manager. Server Manager can be used to modifyFPNW properties and
2. Select FPNW, and then click Properties.Figure 19 File and Print Services for NetWare dialog box3. Enter an FPNW Server Name and Description.This se
Adding local NetWare users1. From the storage server desktop, click the Management Console icon, click Core OperatingSystem, and then click Local User
2. Click the NetWare Services tab.Figure 21 NetWare Services tab3. Select Maintain NetWare compatible login.4. Set other NetWare options for the user,
Class A equipment ... 117Class B equipment ...
Creating a new NCP shareTo create a new file share:1. From the storage server desktop, select Start > Settings > Control Panel > Administrati
Millennium clients, these non–Windows clients do not receive driver updates from the print serverafter a driver is initially downloaded. The same conn
CAUTION:AppleTalk shares should not be created on clustered resources because data loss can occur dueto local memory use.• To set up AppleTalk shares•
6 Enterprise storage serversSome HP ProLiant Storage Servers use the Microsoft® Windows® Unified Data Storage Server 2003operating system. This operat
2. Type the network name or the network IP address of the storage server followed by /admin (forexample, http://myStorageServer/admin).3. In Remote Ad
WizardsTo support creation and management of iSCSI targets, virtual disks, and snapshots, the iSCSI SoftwareTarget snap-in provides several wizards.Cr
Figure 23 Advanced Identifiers pageFigure 24 Add/Edit Identifier page8. Click Next.9. Click Finish to complete the wizard and create the iSCSI Target.
6. Enter a description for the iSCSI virtual disk (optional) and click Next.7. On the Access page, click Add to assign the iSCSI virtual disk to an iS
9. Click Finish to complete the wizard and schedule snapshots.Hardware providerTo support advanced management of iSCSI virtual disks and snapshots, yo
7 Cluster administrationNOTE:Not all HP ProLiant Storage Servers can be clustered. See the HP ProLiant Storage Server QuickSpecs todetermine if your s
FiguresStorage management process example ... 161Configuring arrays from physical d
Cluster Node ANode A HBA 1Private NetworkNode A HBA 2Node BHBA 2Cluster Node BNode BHBA 1SAN SwitchSAN SwitchStorage Area NetworkClusterQuorumMirrorse
• CIFS file share resources• NFS file share resources• FTP file share resources• iSCSI resourcesCluster groupsCluster resources are placed together in
• Storing the most current version of the cluster database• Guaranteeing that only one set of active communicating nodes is allowed to operate as a cl
3. Physical Disk resources are created for each basic disk inside Cluster Administrator.4. Directories and folders are created on assigned drives.5. C
• Storage planning• Network planning• Protocol planningStorage planningFor clustering, a basic disk must be designated for the cluster and configured
Virtual names and addresses are the only identification used by clients on the network. Because thenames and addresses are virtual, their ownership ca
NOTE:AppleTalk is not supported on clustered disk resources. AppleTalk requires local memory for volumeindexing. On failover events, the memory map is
2. On the left side of the window, select Add/Remove Windows Components. The WindowsComponents Wizard appears.3. Select Other Network File and Print S
• A domain user account for Cluster service (all nodes must be members of the same domain)• Each node should have at least two network adapters—one fo
CommentsStorageAdditionalNodesNode 1StepPower on the next node after the firstnode is successfully configured.Complete this process for all clusternod
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