Hp Insight Management Agents User Manual

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HP Insight Management Agents 9.3 User
Guide
Abstract
This guide provides information about the Hewlett-Packard Insight Management Agents software, including the usage, managing,
and troubleshooting.
This guide is intended for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you
are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy
levels.
NOTE: SmartStart CD is available for installing HP Insight Management Agents software on G7 and earlier versions of the
ProLiant servers only. However, for pre-Gen8 and Gen8 ProLiant servers, HP Insight Management Agents can be installed using
the HP Service Pack for ProLiant (HP SPP).
HP Part Number: 308447-404
Published: February 2013
Edition: 1
Page view 0
1 2 3 4 5 6 ... 176 177

Summary of Contents

Page 1 - Abstract

HP Insight Management Agents 9.3 UserGuideAbstractThis guide provides information about the Hewlett-Packard Insight Management Agents software, includ

Page 2

1 HP Insight Management Agents for serversThe HP System Management Homepage version 8.25 and later acts as the Web server for theManagement Agents. Fo

Page 3 - Contents

• Failure Indicator—Use this utility to determine the cause of failure for a failed drive. If the drivehas failed and this counter is non-zero, replac

Page 4 - 4 Contents

number of errors is counted from the time shown in the Service Hours item in the SCSI PhysicalDrive section.Having a large number of retry corrected e

Page 5 - Contents 5

◦ Recovering—The logical drive is using Interim Recovery Mode. In Interim Recovery Mode,at least one physical drive has failed, but the logical drive’

Page 6 - 6 Contents

• Percent Rebuild Complete—Displays the percent complete of the resynchronization of the data.When the value reaches 100, the rebuilding process is co

Page 7 - Contents 7

• Physical Width—Displays the actual width of the data transfer bus for this device. The followingvalues are valid:◦ Narrow (8 bits)—The device suppor

Page 8 - 8 Contents

• SAS Logical Drive• SAS Tape Drive• SAS Storage SystemSAS Host Bus AdapterSelect a host bus adapter entry from the Mass Storage list to display the f

Page 9 - Contents 9

◦ Missing-Was Offline—Indicates a physical drive that was located in the system and hada status of offline has been removed.◦ Solid State Disk Wear Ou

Page 10 - Browser requirements

• Media Type—Indicates the type of media the physical drive is composed of. The followingvalues are valid:◦ Rotating Platters—The physical drive media

Page 11 - Obtaining JVM from Oracle

◦ Offline—The logical drive is offline and cannot be accessed by the operating system.User action may be required to bring the drive back online.◦ Unk

Page 12 - Security

SAS Tape DriveSelect a SAS tape drive from the SAS host bus adapter sub-menu to display the followinginformation:• Model—Displays the model of the SAS

Page 13 - Security 13

Java Virtual Machine requirementsHP Web-Enabled System Management software requires Java for full functionality. At a minimum,the help system relies o

Page 14 - Logging in

◦ Unknown - The Storage Agents do not recognize the status of the fan subsystem. You mayneed to upgrade your software.◦ No Fan - This storage system d

Page 15

iSCSI Storage ConnectionsSelect an iSCSI Instance entry from the Storage list to display instance and portal information anda submenu containing separ

Page 16 - System Management Homepage

◦ IPv4z - The address is an IP version 4 address with a zone index.◦ IPv6z - The address is an IP version 6 address with a zone index.◦ DNS - The addr

Page 17 - System Management Homepage 17

• Number Connections displays the number of transport protocol connections that currentlybelong to this session.• Maximum R2T displays the maximum num

Page 18 - Switch to icon view

• Protocol displays the transport protocol over which this connection is running. The followingvalues are valid:◦ IPv4 - The address is an IP version

Page 19 - Home tab

Sub-system ClassificationPower SubsystemThis section displays information about the redundant power supplies. The following entries maybe displayed:•

Page 20 - Management processor

• Used Capacity (%)—Represents the current power supply capacity which is a percentage ofits maximum capacity.• Used Capacity (W)—Represents the curre

Page 21 - Version control

Temperature Sensors Information• Temperature condition—Displays the current temperature condition of the system or client PC.This value can be:◦ OK—Th

Page 22 - Settings tab

Fault Tolerant Fans InformationThis section displays an entry for each of the device or system processor fans.• Fan—The number that uniquely specifies

Page 23

Advanced Memory Protection (AMP)This section displays the following information about the Advanced Memory Protection sub-system.• AMP Mode Status—Disp

Page 24

Accessing on a different operating systemsTo access Insight Management Agents from a browser running on a machine not running a MicrosoftOS, complete

Page 25 - User Preferences

◦ Advanced ECC—This system can be configured for the Advanced ECC type of AdvancedMemory Protection.◦ Mirroring (deprecated)—This system can be config

Page 26 - Webapps tab

◦ CPU Number—This displays the CPU number to which the memory DIMMs are installed.◦ Riser Number—This displays the riser number to which the memory DI

Page 27 - Event Notifier for Windows

Memory Details• Condition—Displays the condition of the memory module.• Socket—Displays the socket number of memory module.• Status—Displays the statu

Page 28

ProcessorsThe following information about each processor in the system is available in this window. Thisinformation may vary depending on device type.

Page 29 - 2 Agent information

• Duplex—Displays if the controller is in half duplex, full duplex or does not support a duplexstate.• Link Status—Displays Remote Insight/Integrated

Page 30 - System Agent

If your system supports the Integrated Lights-Out Edition, the following alerts are available:• Remote Insight Alerts—Allow users to enable or disable

Page 31 - System Agent 31

◦ Stop Bits—Displays the number of stop bits to use for pager messages.◦ Parity—Displays the type of parity to user for pager messages.• Modem Control

Page 32 - Storage agent

Operating SystemFile System Space UsedThis page is used to display File System Space Used in either text or GUI mode. You need to installJava Runtime

Page 33 - IDE ATA disk drives

NOTE: If the indicator moves below 6 percent, it changes to gray to indicate that it is disabled.When you save the thresholds, disabled thresholds are

Page 34 - 34 Agent information

• % DPC Time—Percentage of time that the processor spent receiving and servicing deferredprocedure calls (DPCs) during the sample interval. DPCs are i

Page 35 - IDE ATA logical drives

When the System Management Homepage is launched for the first time on operating systems otherthan those from Microsoft and Linux, anonymous access to

Page 36 - Array Controller Information

Security• Access Permission Errors—Number of times opens on behalf of clients has failed withSTATUS_ACCESS_DENIED. This object can indicate random att

Page 37 - Storage agent 37

• Pages Output/sec—Number of pages written to disk to free up space in physical memory.Pages are written back to disk only if they are changed in phys

Page 38 - 38 Agent information

NetworkTCP• Active Connections—Number of times TCP connections have made a direct transition to theSYN-SENT state from the CLOSED state.• Established

Page 39 - Storage agent 39

• Private Bytes—Current number of bytes this process has allocated that cannot be shared withother processes.• PageFile Bytes—Current number of bytes

Page 40 - 40 Agent information

General Information• ASR Condition—This value specifies the overall condition of the ASR. The following valuesare possible:◦ Other—ASR is not supporte

Page 41 - Storage agent 41

Reboot• Reset Boot Option—Displays what the server will boot after an ASR reset occurs. When therecovery process is initiated, ASR resets the server,

Page 42 - 42 Agent information

NOTE: Steps to disable the Automatic Reboot option in Windows 2008 Server.1. Open the Windows Control Panel and double-click the System icon.2. Click

Page 43 - Storage agent 43

• Virtual Serial Number—Displays the Logical serial number of the device or client system board.This field won't be available if you do not have

Page 44 - 44 Agent information

• Not Supported—Logging of correctable memory errors is not available for this device. Eitherthe device does not support ECC memory or the driver is n

Page 45 - Physical Drive Information

• Other—The Management Agent cannot determine the Advanced Memory Protection faulttolerance. You may need to upgrade your software.• None—This system

Page 46 - 46 Agent information

Deploying the configurations to servers running NetWareIn NetWare, the webagent.INI file is located in the sys:\system\cpqmgmt\webagentdirectory and s

Page 47 - Storage agent 47

General I/O DevicesThis section displays information about the following I/O devices:• Keyboard Type—Describes the keyboard attached to your monitored

Page 48 - 48 Agent information

◦ PCMCIA (Personal Computer Memory Card International Association technology memorymodule)◦ Compaq/HP specific memory module◦ DIMM (Dual Inline Memory

Page 49 - Storage agent 49

Description Information• System Name—Displays the name of the device.• Description—Displays a description of the device, including hardware and softwa

Page 50 - Spare Information

General InformationInformation about Power Enclosure have been listed below:• Enclosure Model• Asset Tag• Part Number• Spare Pat Number• Serial Number

Page 51 - Predictive Indicators

• Part Number• Spare Pat Number• Serial Number• Firmware Revision• Previous Enclosure Name• Next Enclosure Name• Height \ Width \ Depth• Unit Identifi

Page 52 - Problem Indicators

Following information is listed on the C-Class Enclosure Information Screen:• Onboard Administrator Link—The web link to the enclosure managers web ba

Page 53 - Failure Indicators

◦ PercentInterruptTime◦ PrivelegedCpuTimePercent◦ Processor• CPQ_MemoryAvailableKBytes◦◦ CacheBytes◦ CacheFaultRate◦ PageFaultRate◦ PageInputRate◦ Pag

Page 54 - Statistics

• CPQ_LogicalDiskDiskQueueLength◦◦ DiskTimePercent◦ FreeMegabytes◦ FreeSpacePercent◦ LogicalDisk• CPQ_NetworkInterfaceBytesReceivedPersec◦◦ BytesSentP

Page 55 - Storage agent 55

Under Windows Server 2003, the formatted data is also available under the WMI CIMV2namespace as:• Namespace: root\CIMv2• Subclasses of CIM_Statistical

Page 56 - 56 Agent information

• NMI-Processor Local Error—The processor experienced a fatal error resulting in a devicefailure.• NMI-Expansion Board Error—A board on the expansion

Page 57 - Storage agent 57

NOTE: The Security Alert dialog box shown is specific to Internet Explorer. However,Netscape 4.0 and later is supported as well.NOTE: If you want to i

Page 58 - 58 Agent information

Power-On MessagesThe Power-On Messages section displays the Power-On messages logged when the device wasturned on. For a listing of possible Power-On

Page 59 - Storage agent 59

3 Subsystem specific to a NetWare operating systemOperating system overviewHP now provides operating system management for NetWare environments. The N

Page 60 - 60 Agent information

• System Time—The date and time kept by this server.• Up Time—The time (in hundredths of a second) since this server was last restarted.• User Count—T

Page 61 - Storage agent 61

User Information pageThe User Information page lists all user accounts in this file server. Users in the table might or mightnot be logged in at the t

Page 62 - Tape Drive Information

Table 3-4 Available status conditionsAudit connection recordedNeed security changeDS audit connection recordedMacStationLogout in progressConnection a

Page 63 - Storage agent 63

• TimeOffset—In the format of +/- XX:XX:XX (hour:minute:second). To do a set, modify the valuein the predefined format in the text field, and click SE

Page 64 - 64 Agent information

4 CR3500 RAID Array SCSI controllerMass storage RAID ArrayThis section displays RAID array information. Five banners appear in this section.RAID array

Page 65 - Storage Systems

Physical Drive status• The following conditions are valid:• On Line—The drive attached to this channel is a fully-functional member of this RAID set.•

Page 66 - 66 Agent information

I/O response over the RAID set creation. A rate above 50 puts a higher priority on the RAIDset creation at the expense of I/O activity.• Cache Size—Di

Page 67 - Storage agent 67

External Expansion CabinetThis section displays the External Expansion Cabinet information. The following conditions arevalid:• Power Supply Status—Di

Page 68 - Storage System Information

NOTE: If you have enabled anonymous access, then you can access the System ManagementHomepage displays without asking for any credentials locally.NOTE

Page 69 - Storage agent 69

5 Support and other resourcesInformation to collect before contacting HPBe sure to have the following information available before you contact HP:• So

Page 70 - 70 Agent information

The service also provides access to software updates and reference manuals in electronic form asthey are made available from HP.With this service, Ins

Page 71 - Storage agent 71

Book title The title of a book. On the web, this can be a hyperlink to thebook itself.Command A command name or command phrase, for example ls -a.Comp

Page 72 - 72 Agent information

6 Documentation feedbackHP is committed to providing documentation that meets your needs. To help us improve thedocumentation, send any errors, sugges

Page 73 - Storage agent 73

A TroubleshootingInsight Management Agents for servers issuesInability to perform remote reboot on a server from the Management Console1. Load CPQAGIN

Page 74

1. Select Edit Preferences⇒Advanced (expand)⇒Cache.2. Under the Compare the page in the cache to the page on the network heading, select theevery time

Page 75 - Storage agent 75

• Frame sizes are optimized for medium-sized fonts. If you switch your browser to use larger orsmaller fonts, then you must manually adjust the frame

Page 76 - Accelerator Information

IMPORTANT: For Windows Server 2003, Windows 2000, Windows NT, NetWare 5.1,and NetWare 6.0 (SNMP Only), enter the Monitor and Control community strings

Page 77 - Storage agent 77

under Configure SNMP Service. The Insight Manager community string is set in the DeviceSetup window from the management console (select Device Setup f

Page 78 - 78 Agent information

Load the device driver using one of the following methods:• If an HP SCSI controller is installed in the monitored system, load the correct device dri

Page 79

• Management processor – Integrated Lights Out• Data source• Switch to List view• Switch to Icon view• Legend• RefreshUserThe User field displays the

Page 80 - 80 Agent information

Problems if the address 127.0.0.1 is not added to SNMP host listThe following problems occur only if the address 127.0.0.1 is not added to the SNMP ho

Page 81 - Storage agent 81

1. Select Operation⇒Hardware Setup.2. Re-select the tape drive to use. If these actions do not eliminate the error message, the tapedrive might not be

Page 82 - Logical Drive Information

Identifier when HP Systems Insight Manager performs an SNMP SET command to the NetWareserver.1. To remove the permanence of the Global Unique Identifi

Page 83 - Storage agent 83

5. Uncheck the Automatically Restart check box.6. Click OK.Insight Management Agents for servers issues 173

Page 84 - Snapshot Resource Volumes

GlossaryThis Glossary provides the list of all the glossary terms and their definitions.AAutomatic ServerRecovery (ASR)A server feature designed to au

Page 85 - Storage agent 85

NNetWare LoadableModule (NLM)Executables that run under the Novell NetWare operating system.NetWarePeripheralArchitecture(NWPA)The goal of the NetWare

Page 86 - 86 Agent information

IndexAaccountsuser, 12Adapter Information Page, 155array controllers, 21ASR POST failure, 170authorized resellers, 160Bbrowserrequirements, 10CClient

Page 87 - External Storage Connections

typographic conventions, 161Uupdate serviceregistering, 160User Information Page, 153Vvaluesinability to change,, 171Wwarranty, 160Web-enabled Managem

Page 88 - 88 Agent information

Figure 4 System Management Homepage — List ViewSwitch to icon viewDisplays the System Management Homepage contents as folder icons.Figure 5 System Man

Page 89 - Controller information

Figure 6 System Management Homepage — Status IconsRefreshClick on the Refresh link to refresh the System Management Homepage.Body frameThe body of the

Page 90 - SCSI device information

© Copyright 2002, 2013 Hewlett-Packard Development Company, L.P.The information contained herein is subject to change without notice. The only warrant

Page 91 - Tape library

• System Configuration• Version ControlFigure 7 System Management Homepage — Home tabOverall System Health StatusThe Overall System Health Status disp

Page 92 - 92 Agent information

The window also displays information about the following NIC components:• Embedded NIC• Integrated Lights-Out NICNICThe NIC displays information about

Page 93 - Tape devices

Settings tabThe Settings tab provides you with the ability to access the agent options and define theManagement HTTP Server security settings.Figure 8

Page 94 - 94 Agent information

Figure 10 System Management Homepage — SNMP & Agent Settings pageIf you make Management Agents Configuration changes, you must click the Restart A

Page 95 - CD storage system

SecurityProvides following options and also contains notes which describe the usage of the each of theoption available and also procedure to set the v

Page 96 - Storage systems

are considered less secure than certificate based trust modes. The following are the securityoptions in the Trust Mode:◦ Trust by Certificate—Sets HP

Page 97 - SCSI physical drives

Tasks tabThe Tasks tab displays links to task-oriented pages provided by participating HP Web-EnabledSystem Management software.NOTE: If the HP Web-En

Page 98 - 98 Agent information

Figure 13 System Management Homepage — Webapps tabSupport tabThe Support tab contains of links to available support services like – ProLiant Essential

Page 99 - Drive indicators

The wizard displays the following three screens to guide you easily through the process:• Welcome to the HP Event Notifier Configuration Wizard• Mail

Page 100 - Drive statistics

2 Agent informationManagement Host agentThe Management Host agent gathers data for the HP Host OS MIB. This data includes:• Server/host name and OS ve

Page 101 - SCSI logical drives

Contents1 HP Insight Management Agents for servers...10Browser requirements ...

Page 102 - 102 Agent information

Threshold AgentThe Threshold Agent is designed to provide support for HP Insight Manager user-defined thresholds.It also provides a generic way to set

Page 103 - SCSI bus information

Cluster resources groupsThe Cluster Resources Groups section displays the cluster resources by resource group. The followinginformation might appear:•

Page 104 - 104 Agent information

• Address Mask—Displays the address mask used by the network in the format specified by thetransport type.• Description—Displays the text network desc

Page 105 - SAS Host Bus Adapter

Agents might need to be updated. Select any of the devices from the submenu to display moreinformation about the devices. The following information di

Page 106 - 106 Agent information

◦ Failed—The disk drive has failed and must be replaced.◦ Unknown—The Storage Agents cannot determine the status of the disk drive. You mightneed to u

Page 107 - SAS Logical Drive

• Disk Type—Indicates the type of disk drive. The following values are valid:ATA—The disk is a parallel ATA disk drive.◦◦ SATA—The disk is a Serial AT

Page 108 - 108 Agent information

◦ Rebuilding—Indicates that the logical drive is rebuilding a physical drive. When complete,the logical drive returns to normal operation.◦ Failed—Ind

Page 109 - SAS Storage System

The following information displays for each controller:• Model—Displays the type of controller card.• Controller Status—Displays the array controller

Page 110 - 110 Agent information

◦ Different Firmware—The other controller indicates a different firmware version.◦ Different Cache—The other controller indicates a different cache si

Page 111 - Storage agent 111

• Daughter Board Type—Displays the type of daughter board installed on the array controller.The following values are valid:◦ Not Supported—Indicates t

Page 112 - Session Information

User Preferences...25Tasks tab...

Page 113 - Connect Information

◦ RAID Stack Version—lists the RAID stack version operating the B-series array controller.This value may change when upgrading or downgrading the oper

Page 114 - 114 Agent information

◦ Unavailable—An Cache Module has not been configured.◦ Unknown—The Storage Agents cannot determine the status of the Cache Module. Youmay need to upg

Page 115 - Sub-system Classification

• Error Code—Displays the status of the cache operations. The following values are valid:None—Cache operations are currently configured and enabled fo

Page 116 - System Information

◦ Redundant Low Battery—Cache operations are temporarily disabled. The redundantcontroller has insufficient cache battery power.◦ Redundant Size Misma

Page 117 - Sub-system Classification 117

◦ Flash Backed Cache Capacitor Failed To Charge—Indicates that write cache operationshave been permanently disabled. The cache has been disabled becau

Page 118 - 118 Agent information

an image of an identified drive and a Stop button. Click the Stop button to end identification beforethe time expires.After the drive identification c

Page 119 - Sub-system Classification 119

◦ Not Authenticated—The physical drive could not be authenticated as a genuine HP harddrive. The array controller will no longer control the drive LED

Page 120 - Memory Summary

• S.M.A.R.T. Support—Indicates whether or not the SCSI physical drive supports S.M.A.R.T. Thepossible values are:◦ Available—This drive supports predi

Page 121 - Sub-system Classification 121

• Drive Type—Indicates the type of physical drive. The following values are valid:SCSI—The physical drive is a parallel SCSI drive.◦◦ SATA—The physica

Page 122 - Memory Details

◦ Not Redundant—Indicates that the physical drive previously had more than one I/O pathto the controller but now has no redundant I/O path.◦ Disk Fail

Page 123 - Management Processor

Backplane Information...72Asset Information...

Page 124 - ◦ Failed

Identify DriveSelect the length of time to identify the physical drive from the drop-down list box and then clickthe Start button. The page automatica

Page 125 - Modem/COM Port Settings

Predictive IndicatorsUse the Predictive Indicators to predict when a drive, which is now operating normally, may needto be replaced.• S.M.A.R.T. Statu

Page 126 - Self Test Results

Problem IndicatorsUse the Problem Indicators to determine when a drive failure has occurred that may be correctablewithout replacing the drive. The Pr

Page 127 - Operating System

1. Ensure that all system and storage system cables are intact and seated properly. You mayneed to replace cables.2. Check the physical proximity of t

Page 128 - Logical Disk Space

• Hardware Errors—The Hardware Errors counter records the number of times that a physicalSCSI drive returned a Hardware Error status when a SCSI comma

Page 129 - Sub-system Classification 129

• Recovered Read Errors—Displays the number of read errors corrected through physical driveretries. Over time, all drives produce these errors. If you

Page 130 - 130 Agent information

◦ Ready rebuild—Indicates that the logical drive is ready for Automatic Data Recovery. Thephysical drive that failed has been replaced, but the logica

Page 131 - Sub-system Classification 131

When the status is Rebuilding one of the following values displays to indicate the progress ofthe rebuild:◦ Percent Rebuild Complete—Displays the perc

Page 132 - Processes

◦ RAID 60—Advanced data guarding (RAID 6) with multiple parity groups.◦ RAID 1 (ADM) - Advanced Data Mirroring—For each physical drive, there are two

Page 133 - System Configuration

• Caching Algorithm displays the caching algorithm currently in use for the cache volume. Thefollowing values are valid:◦ Unknown—Indicates that the S

Page 134 - 134 Agent information

Session Statistics Information...113Associated iSCSI Connections ...

Page 135 - ◦ Enabled—Paging will occur

Identify Drive1. Select the length of time to identify the physical drives that make up the logical drive from thedrop-down list box, and then click t

Page 136 - System Board

Tape Storage System InformationSelect the Tape Storage System Information entry from the Mass Storage submenu to display thefollowing information.• St

Page 137 - Sub-system Classification 137

◦ Ultra3—The current data transfer speed for this tape library is 80 million transfers persecond.◦ Unknown—The agent is unable to determine the curren

Page 138 - 138 Agent information

◦ Missing - Was Offline—Indicates that a tape drive that was located in a system and hada status of offline has been removed.◦ Unknown—Indicates that

Page 139 - Sub-system Classification 139

• Negotiated Link Rate—Displays the negotiated link rate for SAS and SATA tape drives. Thepossible values are:◦ 1.5 Gbps—The negotiated link rate for

Page 140 - ◦ Double width module

• Rewrites—Displays the number of times blocks that had to be rewritten to the device. Thisvalue is maintained since the Tape Hardware Interface drive

Page 141 - System Summary

• Fan Status—Displays the status of the fan subsystem in the drive enclosure, or box. The followingvalues are possible:◦ OK—The fan subsystem is worki

Page 142 - Enclosure Information

• Side Panel—Displays the status of the side panel of the drive enclosure, or box. The followingvalues are possible:◦ In Place—The side panel is close

Page 143 - Server Enclosure

External Array Storage SystemsThis section displays general and status information about external array storage systems. Selectan external array stora

Page 144 - 144 Agent information

• IO Module Type displays the storage system chassis SCSI I/O module type that is installed.The following values are possible:◦ 2 Port Ultra3 SCSI Mod

Page 145 - Sub-system Classification 145

Memory...137Advanced Memory Protection...

Page 146 - 146 Agent information

◦ EV Timeout Error - The recovery server option environment variable, that contains thestatus, cannot be accessed. The attempted access timed out.◦ Un

Page 147 - Sub-system Classification 147

◦ Not Supported - This storage system does not support reporting fan status through thisstorage system backplane. The fan status is reported through t

Page 148 - Critical Error Log

◦ Not Redundant (Power Supply 2 Missing) - This storage system does not have a redundantpower supply. The power supply in bay 2 is missing.◦ Not Suppo

Page 149 - Correctable errors

◦ Power Supplies - This is a composite of all the installed power supplies.◦ Unknown - The Storage Agents do not recognize the bay. You may need to up

Page 150 - Integrated Management Log

◦ Fans - This is a composite of all the installed fan modules.◦ Unknown - The Storage Agents are unable to determine the location of this storage syst

Page 151 - Summary page

◦ High - indicates the expand priority is high.◦ Unknown - indicates that the expand priority is not recognized. You may need to upgradethe Storage Ag

Page 152 - File System page

◦ Other No Drives - This controller can see the attached drives, but the other controllercannot.◦ Unsupported Drives - One or more attached drives has

Page 153 - Connection page

• Read Errors displays the total number of read memory parity errors that were detected whilereading from the Array Accelerator. If a memory parity er

Page 154 - Server Parameter page

the system is first powered up, the board performs a data compare test between themirrored copies. If the data does not match, an error has occurred.

Page 155 - Adapter Information page

When there are redundant controllers only the active controller can be used to identify the drivesconnected to the controller.IMPORTANT: The Start or

Page 156 - Mass Storage Physical

Mass Storage controller...157Clustered RAID cont

Page 157 - Mass Storage controller

• Serial Number displays the serial number assigned to the physical drive. This value is basedupon the serial number as returned by the SCSI inquiry c

Page 158 - Environment Monitoring Unit

• Placement indicates whether the physical drive is in an internal or external storage system.The following values are valid:◦ Internal - The physical

Page 159 - External Expansion Cabinet

Logical Drive InformationA list of logical drives associated with the controller displays in the Mass Storage submenu. Eachlogical drive in the list d

Page 160 - 5 Support and other resources

• Fault Tolerance displays the fault tolerance mode of the logical drive. To change the faulttolerance mode, run the System Configuration Utility.The

Page 161 - Typographic conventions

Identify DriveSelect the length of time to identify the physical drives that make up the logical drive from thedrop-down list box and then select the

Page 162

◦ Resource Volume Disconnected - The snapshot resource volume has been disconnectedfrom the source volume.◦ Source Volume Not Located - The source vol

Page 163 - 6 Documentation feedback

• Mounted indicates if the snapshot is currently mounted. The following values are valid:Mounted - The snapshot is currently mounted.◦◦ Not Mounted -

Page 164 - A Troubleshooting

• Subnet Mask displays the IP subnet mask of the switch.• Gateway Address displays the gateway IP address of the switch.• Manage Switch is a link to t

Page 165 - Known browser issues

◦ Not Connected - Indicates that the fibre channel port is not connected or the device towhich it is connected is powered down.◦ Unknown - Indicates t

Page 166 - SNMP community string issues

• Controller Bus displays the array controller's bus number for the connection to this storagesystem.• The condition of the connection path, the

Page 167 - Insight Manager issues

Global unique identifiers are the same for all devices when using disk imaging software onservers...

Page 168 - Missing NIC information

◦ The StorageWorks Library Adapter◦ Third-party SCSI Controller Model◦ Unknown—The driver software or storage agents might need to be upgraded, or you

Page 169

The following information is a list of device types and the information displayed for all SCSI devices:• Device Type—Identifies the type of SCSI devic

Page 170 - Other problems

• Serial Number—Displays the unit serial number for the library. It can be used for identificationpurposes.• Firmware Version—Displays the firmware re

Page 171

◦ Not supported—Indicates that the library cannot detect or report hot-swap status.◦ Unknown—The hot-swap status of the tape library cannot be determi

Page 172 - 172 Troubleshooting

• Library Drive—Indicates whether the tape drive is included in a tape library. The followingvalues are valid:◦ Yes—The tape drive is included in a ta

Page 173 - 6. Click OK

• Cleaning Tape Needs Replacement—Indicates the cleaning tape associated with the autoloaderis at the end of the tape. If the cleaning tape is at the

Page 174 - Glossary

Storage systemsSelect a storage system item from the SCSI controller submenu to display the following informationabout ProLiant Storage Systems.• Box

Page 175

• Backplane Speed—Displays the speed of the storage system backplane. The following valuesare possible:◦ Ultra3—The storage system is capable of Ultra

Page 176 - 176 Index

◦ Missing was Failed—A physical drive that was located in the system and had a status offailed has been removed.◦ Missing was Predictive Failure—A phy

Page 177

Drive indicatorsSelect a SCSI physical drive from the SCSI controller submenu to display information on actionsto take when a SCSI physical drive is n

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