HP Scanjet 7000/5000 ScannerUser Guide
• Scanning the following types of documents might result in paper jams or damage tothe documents.Wrinkled or creaseddocumentsCurled documentsTorn docu
Load documents1. Pull up the document feeder extension and adjust the output tray.2. Adjust the paper guides to the width of the documents. Take care
3. Fan the stack of document pages to ensure that the pages do not stick together. Fanthe edge that will be pointing into the feeder in one direction,
Load cards into the document feederTo load cards into the document feeder, follow these steps:1. Place the stack of cards face down with the long dime
• If you want to change the copy settings, select Start copy software and then presseither the Scan Simplex () or Scan Duplex ( ) button. The HP Copy
For more information, see the online help for the scanning software.Scan and copy 13
3 Useful scanner featuresExperienced document management professionals might be interested in the followingscan features. These features are available
For more information, see the HP Smart Document Scan Software Help.Create scan profiles that use third-party scanning softwareIf you have scanning sof
To enable long-page scans in an HP Smart Document Scan Software profile, follow thesesteps:1. Open the HP Smart Document Scan Software.2. Select a sca
Filter out color from a document (color dropout)Available color dropout options depend upon your scanner.• HP Scanjet 7000: You can filter out a color
3. On the Scan tab of the Profile Settings dialog box, click Advanced Settings.4. On the More tab of the Properties dialog box:• Clear the Enable chec
4 Care and maintenanceThis section presents information about how to care for and maintain the scanner.•HP Scanner Tools Utility Maintenance tab•Order
3. Clean the glass by using a soft, lint-free cloth that has been sprayed with a mild glasscleaner.CAUTION: Use only glass cleaner to clean the scanne
3. Place the unfolded cloth into the document feeder.4.Press the Tools () button to open the Scanner Tools Utility. Click theMaintenance tab.5. Click
To clean the rollers, follow these steps:1. Press the Power switch to the off position, and then disconnect the USB cable andpower supply from the sca
5. Reinsert the roller into the housing.6. Open the door on the inside of the scanner, open the roller covers, and then removethe rollers.7. Remove an
9. Clean the non-removable rollers using either compressed air or a clean lint-free clothmoistened with isopropyl alcohol.10. Close the scanner hatch,
3. Close the scanner hatch, and then reconnect the USB cable and power supply to thescanner.4. Update the scanner maintenance history:a.Press the Tool
5 TroubleshootingThis section contains solutions for common problems with the scanner.•Scanner error codes•Basic troubleshooting tips•Scanner installa
Error Code DescriptionPaper Error The document feeder cannot pick up the paper or the paper isjammed. Follow these steps to resolve the error:1. Remov
Contents1 Scanner overviewScanner hardware ...
Scanner installation troubleshooting• Check the cables•Uninstall and then reinstall the HP Scanjet utilitiesCheck the cablesCable type ActionPower cab
Scanner initialization or hardware problems• Check the USB connection•Check that the scanner has power•Reset the scanner•Scanner has stopped working c
If the problem persists after verifying the above items, follow these steps:1. Press the Power switch to the off position, and then disconnect the pow
5. Use the Add/Remove tool (in Windows Vista, the Programs and Features tool) fromthe Control Panel to uninstall the following applications:• HP Scanj
NOTE: The scanner lamp does not turn off when paper is in the document feeder,when in Instant Lamp On mode, and when Energy Savings is turned off.Scan
See also•Clean the scanner glass•Reduce file size with hardware compressionScanned pages are out of order at the scan destinationVerify that the page
Scanned images are not straightVerify that the document feeder guides are centered on the scanner and set to anappropriate width for the original bein
4. Restart your computer.5. If the problem persists, the buttons might be disabled outside of the HP Scanner ToolsUtility. Try the following procedure
See also•Document loading tips•Hardware Misfeed (Multipick) Detection•Clean the paper path•Clean the rollers•Replace the rollersScanning fragile origi
The bottom of the scanned image is cut offBy default, the scanning software can scan media that is up to 356 mm (14 in) long. Forlonger pages, the end
Scanner initialization or hardware problems ...29Check the USB connection ...
Clear jams from the scanner paper pathTo clear a paper jam:1. Open the scanner hatch.2. Remove the originals or any obstructions from the paper path.3
Contact HP SupportFor support contact information, see the printed Getting Started Guide that came with thescanner, or see www.hp.com/support.Contact
6 Product accessibility andsupportAccessibility options on this scanner include an LCD Reader and the ability to enable anddisable scanner buttons.NOT
To turn off the scanner buttons, follow these steps:1. Open the HP Scanner Tools Utility.2. On the Profiles tab, select the Disable front panel button
IndexAaccessibility 40applicationsscan from 12BBack button 4black scanstroubleshoot 33blurry images 32buttonsscanner front panel 3Ccablestroubleshoot
replace rollers 24reset scanner 30rollersclean 21replace 24Sscancards 11feeding problems 35files too large 34fragile items 36from HP Smart DocumentSca
1 Scanner overviewThis User Guide covers what you need to know about using your scanner.•Scanner hardware•Scanner softwareScanner hardware1 Front pane
Icon Button name Description1 LCD•Displays available scan profiles and statusand error messages.•Displays the number of copies youspecified for copyin
To switch from Power Save mode to Instant Lamp On mode, select the Enable InstantLamp On check box on the Settings tab of the HP Scanner Tools Utility
HP Scanner Tools UtilityUse the HP Scanner Tools Utility to configure the list of scan profiles on the scanner frontpanel, to create scan profiles tha
2 Use the scannerThe following topics describe the HP Scanjet scanner as well as how to scan or copyoriginal documents.•Load originals•Scan and copyLo
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