HP AA-RS2JA-TE User Manual

hp StorageWorksedge switch 2/16service manualPart Number: A7284-96002/AA-RS2JA-TEFirst Edition (August 2002)This manual describes the hp StorageWorks

2–38 edge switch 2/16 service manualDiagnosticsNO YES↓A Windows operating system or HAFM application error occurred. Click Cancel to close the dialog

edge switch 2/16 service manual 2–39DiagnosticsDid the Product View display and does the HAFM application appear operational?NO YES↓The problem is tra

2–40 edge switch 2/16 service manualDiagnostics• At the web browser PC, A Page cannot be found, Unable to locate the server, HTTP 404 - file not found

edge switch 2/16 service manual 2–41DiagnosticsClick HAFM Services at the Windows task bar. The HAFM Services window displays.Is the HAFM server power

2–42 edge switch 2/16 service manualDiagnosticse. Simultaneously press Ctrl, Alt, and Delete to display the Logon Information dialog box. Type a user

edge switch 2/16 service manual 2–43Diagnostics↓Remote fault isolation is being performed through the embedded web server interface. Go to step 25.6At

2–44 edge switch 2/16 service manualDiagnostics• The switch Status table is yellow, the Status field displays No Link, and the Reason field displays a

edge switch 2/16 service manual 2–45DiagnosticsWas a corrective action performed?NO YES↓Go to step 1.12Verify operation of the Ethernet hub or hubs. I

2–46 edge switch 2/16 service manualDiagnostics15The HAFM application (running on the HAFM server) and the firmware running on the switch are not at c

edge switch 2/16 service manual 2–47DiagnosticsYES NO↓Power off the HAFM server reporting the Duplicate Session communication problem.19Determine the

xiiiedge switch 2/16 service manualAbout this GuideThis manual describes the service procedures for the hp StorageWorks edge switch 2/16.Intended Audi

2–48 edge switch 2/16 service manualDiagnosticsh. Close the Control Panel window.Continue.20Configure the HAFM server reporting the Duplicate Session

edge switch 2/16 service manual 2–49DiagnosticsContact the next level of support.21The IP address defining the switch to the HAFM application is incor

2–50 edge switch 2/16 service manualDiagnosticsf. Type Edge-16 in the Name field and click OK. The Connect To dialog box displays.g. Ensure the Connec

edge switch 2/16 service manual 2–51Diagnostics—Parity - None.— Stop bits - 1.— Flow control - Hardware.When the parameters are set, click OK. The Hyp

2–52 edge switch 2/16 service manualDiagnosticsm. Click Yes. The following message box appears:n. Click No to exit and close the HyperTerminal applica

edge switch 2/16 service manual 2–53Diagnosticsb. Select Delete. A Warning dialog box displays asking if the product is to be deleted.c. Click Yes to

2–54 edge switch 2/16 service manualDiagnostics26A Page cannot be found, Unable to locate the server, HTTP 404 - file not found, or other similar mess

edge switch 2/16 service manual 2–55Diagnostics↓The switch-to-web server PC connection is restored and appears operational.29An unrecoverable Ethernet

2–56 edge switch 2/16 service manualDiagnosticsf. Type Edge-16 in the Name field and click OK. The Connect To dialog box displays.g. Ensure the Connec

edge switch 2/16 service manual 2–57Diagnostics—Parity - None.— Stop bits - 1.— Flow control - Hardware.When the parameters are set, click OK. The Hyp

About this Guidexiv edge switch 2/16 service manual• hp StorageWorks edge switch 2/16 product manager user guide, A7284-96003/AA-RS2KA-TE• hp StorageW

2–58 edge switch 2/16 service manualDiagnosticsm. Click Yes. The following message box appears:n. Click No to exit and close the HyperTerminal applica

edge switch 2/16 service manual 2–59Diagnostics1Was an event code 300, 301, 302, 303, 304, 305, 306, 307; or 604, 605, 607; or 800, 801, 802, 805, 806

2–60 edge switch 2/16 service manualDiagnostics3Is remote fault isolation being performed at the switch or HAFM server?YES NO↓Remote fault isolation i

edge switch 2/16 service manual 2–61Diagnostics6Does the embedded web server interface appear operational?YES NO↓Analysis for an Ethernet link, AC pow

2–62 edge switch 2/16 service manualDiagnostics10Have the customer inspect and verify that facility power is within specifications. These specificatio

edge switch 2/16 service manual 2–63Diagnostics14The SBAR on the CTP card failed. Because the SBAR is not a FRU, SBAR failure requires replacing the s

2–64 edge switch 2/16 service manualDiagnostics3The following table lists event codes, brief explanations of the codes, and associated steps that desc

edge switch 2/16 service manual 2–65DiagnosticsNO YES↓Go to step 11.6Does a blinking red and yellow diamond (failed FRU indicator) appear to overlay a

2–66 edge switch 2/16 service manualDiagnosticsa. At the Hardware View, click the port graphic. The Port Properties dialog box displays.b. Inspect the

edge switch 2/16 service manual 2–67Diagnostics10A link incident may have occurred, but the LIN alerts option is not enabled for the port and the atte

About this Guidexvedge switch 2/16 service manualSymbols in TextThese symbols may be found in the text of this manual. They have the following meaning

2–68 edge switch 2/16 service manualDiagnostics11A Fibre Channel port SFP failed and must be removed and replaced.a. Determine the type of SFP to be r

edge switch 2/16 service manual 2–69Diagnostics13The port SFP may be improperly seated in the chassis. Partially remove and reseat the SFP, then perfo

2–70 edge switch 2/16 service manualDiagnostics↓The switch appears operational.Go to step 4.16The port has an invalid attachment. The information in t

edge switch 2/16 service manual 2–71Diagnosticsb. Use the vertical scroll bar as necessary to display the information row for the port indicating an i

2–72 edge switch 2/16 service manualDiagnosticsa. Ensure the switch is set offline. For instructions, refer to "Set Offline State" on page 3

edge switch 2/16 service manual 2–73Diagnostics20Remove the loopback plug from the port receptacle. If directed by the customer, connect a fiber-optic

2–74 edge switch 2/16 service manualDiagnostics22Clean the fiber-optic connectors on the cable.a. Notify the customer the port will be blocked. Ensure

edge switch 2/16 service manual 2–75DiagnosticsDid service of the HBAs solve the problem?NO YES↓Exit MAP.Contact the next level of support. Exit MAP.2

2–76 edge switch 2/16 service manualDiagnostics↓The problem is transient. The Fibre Channel link and the switch appear operational.26Inspect the fiber

edge switch 2/16 service manual 2–77Diagnosticsg. Monitor port operation for approximately five minutes.Did the link incident recur?YES NO↓The Fibre C

About this Guidexvi edge switch 2/16 service manualAny surface or area of the equipment marked with these symbols indicates the presence of a hot surf

2–78 edge switch 2/16 service manualDiagnostics33The switch primitive sequence timed out (event code 585) or an invalid primitive sequence was receive

edge switch 2/16 service manual 2–79Diagnostics37Does the Operational State field display a Port Failure message for any port?NO YES↓A port SFP failur

2–80 edge switch 2/16 service manualDiagnostics2The following table lists event codes, brief explanations of the codes, and associated steps that desc

edge switch 2/16 service manual 2–81Diagnosticsa. At the Hardware View, click the port graphic. The Port Properties dialog box displays.b. Inspect the

2–82 edge switch 2/16 service manualDiagnostics7As indicated by an event code 052, a minor internal operating error was detected by the management ser

edge switch 2/16 service manual 2–83Diagnosticsc. Byte 0 specifies the port number (00 through 15) of the segmented E_port. Byte 4 specifies the segme

2–84 edge switch 2/16 service manualDiagnosticsd. At the Hardware View for the switch, select Operating Parameters from the Configure menu on the navi

edge switch 2/16 service manual 2–85Diagnosticsd. At the Hardware View for the switch, select Operating Parameters from the Configure menu on the navi

2–86 edge switch 2/16 service manualDiagnosticsb. Close the product manager application for the switch (Hardware View). The main HAFM window, or Produ

edge switch 2/16 service manual 2–87Diagnostics5. Select (highlight) the new zone name and drag (holding the left mouse button) the name to the Zones

About this Guidexviiedge switch 2/16 service manualGetting HelpIf you still have a question after reading this manual, contact an HP authorized servic

2–88 edge switch 2/16 service manualDiagnostics↓The switches, associated ISL, and multi-switch fabric appear operational.Contact the next level of sup

edge switch 2/16 service manual 2–89Diagnostics19A switch E_Port segmented because no switch in the fabric is capable of becoming the principal switch

2–90 edge switch 2/16 service manualDiagnosticsContact the next level of support.MAP 0800: Console PC Problem DeterminationThis MAP describes isolatio

edge switch 2/16 service manual 2–91Diagnosticsd. Close the dialog box by clicking Close at the upper right corner of the window.Does the computer hav

2–92 edge switch 2/16 service manualDiagnosticsNO YES↓A computer hardware problem exists. Refer to the supporting documentation shipped with the PC fo

edge switch 2/16 service manual 2–93DiagnosticsDid the Product View display and does the HAFM application appear operational?NO YES↓The PC appears ope

2–94 edge switch 2/16 service manualDiagnostics↓The PC appears operational.8Re-install the HAFM application ("Install or Upgrade Software" o

edge switch 2/16 service manual 3–13Repair Informationisible Body TagThis chapter describes the repair and repair-related procedures for the hp Storag

3–2 edge switch 2/16 service manualRepair InformationFactory DefaultsTable 3–1 lists the defaults for the passwords, and IP, subnet, and gateway addre

edge switch 2/16 service manual 3–3Repair InformationUsing Log InformationThe HAFM and switch product manager provide access to ten logs that provide

3–4 edge switch 2/16 service manualRepair InformationInformation associated with a call-home failure is intended for maintenance personnel to fault is

edge switch 2/16 service manual 3–5Repair InformationFor a description of the Session Log and an explanation of button functions at the bottom of the

3–6 edge switch 2/16 service manualRepair Information• The Date/Time column displays the date and time of the change in the fabric.• The Fabric Status

edge switch 2/16 service manual 3–7Repair Information• Description - a brief description of the event.• Severity - the severity of the event (Informat

3–8 edge switch 2/16 service manualRepair InformationFigure 3–4: Hardware Log To open the Hardware Log, select Hardware Log from the Logs menu on the

edge switch 2/16 service manual 3–9Repair Information• Serial Number - the serial number of the inserted or removed FRU.Link Incident LogThe Link Inci

3–10 edge switch 2/16 service manualRepair Information— Link failure - primitive sequence timeout.— Link failure - invalid primitive sequence received

edge switch 2/16 service manual 3–11Repair InformationFigure 3–6: Threshold Alert Log•Date/TimeDate and time stamp for when the alert occurred.•NameN

3–12 edge switch 2/16 service manualRepair InformationPercent usage of traffic capacity. This is the percent of the port’s throughput capacity achieve

edge switch 2/16 service manual 3–13Repair InformationTo open the Port List View, select Port List from the View menu on the navigation control panel.

edge switch 2/16 service manual 1–11General InformationIThe hp StorageWorks edge switch 2/16 provides dynamic switched connections between Fibre Chann

3–14 edge switch 2/16 service manualRepair Information• Alert - If link incident (LIN) alerts are configured for the port through the Configure Ports

edge switch 2/16 service manual 3–15Repair InformationFigure 3–8: FRU List ViewTo open the FRU List View from the Hardware View, click View and selec

3–16 edge switch 2/16 service manualRepair Information— THM - thermal sensor. The chassis slot is 0 (on the CTP card). The thermal sensor is not a FRU

edge switch 2/16 service manual 3–17Repair Information• Addr - the switch logical port address (05 through 13 inclusive) in hexadecimal format (S/390

3–18 edge switch 2/16 service manualRepair InformationTo open the Zone Set view, click the Zone Set tab at the bottom of the Fabrics view on the HAFM

edge switch 2/16 service manual 3–19Repair InformationFor a description of how to expand or collapse the active zone set list and an explanation of bu

3–20 edge switch 2/16 service manualRepair InformationHardware ViewThe Hardware View (Figure 3–11) displays a representation of and associated informa

edge switch 2/16 service manual 3–21Repair InformationFigure 3–12: Port Properties Dialog Box The dialog box provides the following information:• Por

3–22 edge switch 2/16 service manualRepair Information• LIN Alerts Configuration - a user-specified state for the port (On or Off), configured through

edge switch 2/16 service manual 3–23Repair Information• 03 ELP rejected by the attached switch. This director/switch transmitted an exchange link prot

1–2 edge switch 2/16 service manualGeneral InformationIMultiple switches and the HAFM server communicate on a local area network (LAN) through one or

3–24 edge switch 2/16 service manualRepair InformationPerformance ViewThe Performance View (Figure 3–13) displays statistical information about the pe

edge switch 2/16 service manual 3–25Repair InformationA red indicator on each port bar graph (high-water mark) remains at the highest level the graph

3–26 edge switch 2/16 service manualRepair Information• Error statistics.Click the Refresh button to update statistical information displayed on the P

edge switch 2/16 service manual 3–27Repair Information7. At the Diagnostics Test list box, select Internal Loopback.Figure 3–14: Port Diagnostics Dia

3–28 edge switch 2/16 service manualRepair Information13. Reset each tested port.External Loopback TestTo perform an external loopback test for a sing

edge switch 2/16 service manual 3–29Repair Information10. Click Next. Beaconing initiates for the port selected for test. At the Hardware View, a yell

3–30 edge switch 2/16 service manualRepair Information1. Notify the customer that a disruptive channel wrap test will be performed on a host-attached

edge switch 2/16 service manual 3–31Repair Information4. At the navigation control panel, select Swap Ports from the Maintenance menu. The Swap Ports

3–32 edge switch 2/16 service manualRepair InformationPerform the maintenance data collection procedure after a firmware fault is corrected or a faile

edge switch 2/16 service manual 3–33Repair InformationFigure 3–18: Data Collection Dialog Box 7. Click Close to close the dialog box.8. Remove the Zi

edge switch 2/16 service manual 1–3General InformationISwitch ManagementOut-of-band (non-Fibre Channel) management access to HP products is provided t

3–34 edge switch 2/16 service manualRepair InformationFigure 3–19: Clean Fiber-Optic Components 3. Gently wipe the end-face and other surfaces of the

edge switch 2/16 service manual 3–35Repair Informationb. The amber system error (ERR) LED on the switch front panel blinks momentarily while the switc

3–36 edge switch 2/16 service manualRepair Information• Reset the Ethernet local area network (LAN) interface, causing the connection to the HAFM serv

edge switch 2/16 service manual 3–37Repair Information4. Click Yes to IPL the switch. During the IPL, the switch-to-HAFM server Ethernet link drops mo

3–38 edge switch 2/16 service manualRepair Information3. At the navigation control panel, select Set Online State from the Maintenance menu. If the sw

edge switch 2/16 service manual 3–39Repair InformationBlock and Unblock PortsThis section describes procedures to block or unblock the switch ports. W

3–40 edge switch 2/16 service manualRepair Information2. Select the icon representing the switch with the port to be unblocked. The Hardware View for

edge switch 2/16 service manual 3–41Repair Information1. At the HAFM server, open the HAFM application. The Product View displays.2. Select the icon r

3–42 edge switch 2/16 service manualRepair Informationb. Follow links to HAFM software.c. Click the edge switch 2/16 Firmware Version XX.YY.ZZ entry,

edge switch 2/16 service manual 3–43Repair Information5. Click New. The New Firmware Version dialog box displays.6. Select the desired firmware versio

© Hewlett-Packard Company, 2002. All rights reserved.Hewlett-Packard Company makes no warranty of any kind with regard to this material, including, bu

1–4 edge switch 2/16 service manualGeneral InformationIFigure 1–2: Out-of-Band Product ManagementThe following inband management access methods are p

3–44 edge switch 2/16 service manualRepair Information10. To send the firmware version to a switch, refer to "Download a Firmware Version to a Sw

edge switch 2/16 service manual 3–45Repair InformationDelete a Firmware VersionTo delete an switch firmware version from the library stored on the HAF

3–46 edge switch 2/16 service manualRepair InformationTo download a firmware version to a switch:1. Notify the customer that a firmware version is to

edge switch 2/16 service manual 3–47Repair InformationIf a problem occurs and a corresponding message displays, go to "MAP 0000: Start MAP"

3–48 edge switch 2/16 service manualRepair Information10. Click Close to close the Firmware Library dialog box and return to the Hardware View.Manage

edge switch 2/16 service manual 3–49Repair Information4. Click Backup. When the backup process finishes, the Backup Complete dialog box displays.5. Cl

3–50 edge switch 2/16 service manualRepair Information7. Click Yes. When the restore process finishes, the Restore Complete dialog box displays.8. Cli

edge switch 2/16 service manual 3–51Repair InformationInstall or Upgrade SoftwareThis section describes the procedure to install or upgrade the HAFM a

3–52 edge switch 2/16 service manualRepair Informationf. Select Save this program to disk and click OK.g. Ensure the correct directory path (c:\HafmDa

edge switch 2/16 service manual 3–53Repair Information9. Follow the online instructions for the InstallAnywhere program. Click Next, Install, or Done

edge switch 2/16 service manual 1–5General InformationIFigure 1–3 on page 1-5 illustrates inband product management. In the figure, the managed produc

edge switch 2/16 service manual 4–14Invisible Body4FRU Removal and ReplacementThis chapter describes the removal and replacement procedures (RRPs) for

4–2 edge switch 2/16 service manualFRU Removal and ReplacementProcedural NotesNote the following:1. Read the removal and replacement procedures (RRPs)

edge switch 2/16 service manual 4–3FRU Removal and Replacement6. Remove a non-IBM SFP from the chassis:a. Simultaneously squeeze the metal latches on

4–4 edge switch 2/16 service manualFRU Removal and Replacementd. Verify that the amber LED adjacent to the port is extinguished.6. At the HAFM server’

edge switch 2/16 service manual 4–5FRU Removal and Replacement2. Turn off the power switch on the power supply.3. Disconnect the AC power cord from th

4–6 edge switch 2/16 service manualFRU Removal and Replacement9. Inspect the power supply to ensure that the green LED is illuminated. If the green LE

edge switch 2/16 service manual 4–7FRU Removal and ReplacementReplacementTo replace a cooling fan:1. Remove the replacement cooling fan FRU from its s

RRP: CTP Card - Switch ReplacementSome event codes indicate a CTP card failure, as do some diagnostic paths through MAPs. The CTP card is not a FRU, a

edge switch 2/16 service manual 4–9FRU Removal and Replacement— Connect the switch to the LAN.— Configure the switch for the HAFM application:1. Right

1–6 edge switch 2/16 service manualGeneral InformationI• Diagnostic software that performs power-on self-tests (POSTs) and port diagnostics (internal

4–10 edge switch 2/16 service manualFRU Removal and Replacement2. Verify that the active zoneset is the same active zoneset that is running on the fab

edge switch 2/16 service manual 5–15Illustrated Parts BreakdownThis chapter provides an illustrated parts breakdown for the hp StorageWorks edge switc

5–2 edge switch 2/16 service manualIllustrated Parts BreakdownRear-Accessible FRUsThe FRUs and their part numbers differ between the two packaging sys

edge switch 2/16 service manual 5–3Illustrated Parts BreakdownFigure 5–2: Rear-Accessible FRUsMiscellaneous PartsTable 5–3 is a list of miscellaneous

Ref 254139-001 Power cord, AC Adapter/Jumper, 2.5 mRef 258753-001 Adapter, ac, 100-240 VAC, autosenseRef 254143-001 Cable, Ethernet, 10 ftRef 254144-0

edge switch 2/16 service manual A–1Invisible Body TagAMessagesThis appendix lists information and error messages that appear in pop-up message boxes a

A–2 edge switch 2/16 service manualMessagesAn HAFM application session is already active from this workstation.Only one instance of the HAFM applicati

edge switch 2/16 service manual A–3MessagesCannot connect to HAFM server.The HAFM application at a remote workstation could not connect to the HAFM se

A–4 edge switch 2/16 service manualMessagesCannot modify a zone with an invalid name. Rename zone and try again.A zone must have a valid name to be mo

edge switch 2/16 service manual A–5MessagesConnection to HAFM server lost. Click OK to exit application.The HAFM application at a remote workstation l

edge switch 2/16 service manual 1–7General InformationI• Simple network management protocol (SNMP) management using the Fibre Alliance MIB that runs o

A–6 edge switch 2/16 service manualMessagesDuplicate zone in zone set configuration.More than one instance of a zone is defined in a zone set.Delete o

edge switch 2/16 service manual A–7MessagesError removing zone or zone member.The HAFM application encountered an internal error.Try the operation aga

A–8 edge switch 2/16 service manualMessagesInvalid name. One of the following invalid names was used: CON, AUX, COM1, COM2, COM3, COM4, COM5, COM6, CO

edge switch 2/16 service manual A–9MessagesInvalid World-Wide Name.The specified world-wide name format is invalid. The valid format is eight two-digi

A–10 edge switch 2/16 service manualMessagesNo user selected. A user was not selected when the command was attempted.Select a user and try again.No zo

edge switch 2/16 service manual A–11MessagesPassword and confirmation don’t match.Entries in the password field and confirmation password field do not

A–12 edge switch 2/16 service manualMessagesRouting is not supported by the switch.This switch or director does not support the Show Routes feature.Se

edge switch 2/16 service manual A–13MessagesSNMP trap address not defined.If an SNMP community name is defined, a corresponding SNMP trap recipient ad

A–14 edge switch 2/16 service manualMessagesThe maximum number of open products has already been reached.The maximum number of open products allowed w

edge switch 2/16 service manual A–15MessagesThe maximum number of HAFM server network addresses has already been configured.The number of HAFM server

1–8 edge switch 2/16 service manualGeneral InformationIMulti-Switch FabricsA Fibre Channel topology that consists of one or more interconnected switch

A–16 edge switch 2/16 service manualMessagesThe HAFM server is busy processing a request from another product manager.The HAFM server PC is processing

edge switch 2/16 service manual A–17MessagesYou do not have a compatible version of the HAFM server software. In order for the HAFM application to fun

A–18 edge switch 2/16 service manualMessagesEdge-16 Switch Product Manager MessagesThis section lists switch product manager information and error mes

edge switch 2/16 service manual A–19MessagesAnother product manager is currently performing a firmware install.Only one instance of the product manage

A–20 edge switch 2/16 service manualMessagesCannot retrieve director date and time.The switch or director date and time cannot be retrieved by the pro

edge switch 2/16 service manual A–21MessagesCannot run diagnostics on a port that is failed.Port diagnostics (loopback tests) cannot be performed on a

A–22 edge switch 2/16 service manualMessagesCannot save SNMP configuration.The switch or director SNMP configuration cannot be saved at the product ma

edge switch 2/16 service manual A–23MessagesCannot start port diagnostics.Port diagnostics cannot be started at the product manager application becaus

A–24 edge switch 2/16 service manualMessagesCould not stop port diagnostics.Port diagnostics could not be stopped by the product manager application b

edge switch 2/16 service manual A–25MessagesDo you want to continue with IPL?This message requests confirmation to initial program load (IPL) the swit

edge switch 2/16 service manual 1–9General InformationIthe creation of a single fabric. A segmented link transmits only Class F traffic; the link does

A–26 edge switch 2/16 service manualMessagesError transferring files < message >.An error occurred while transferring files from the PC hard dri

edge switch 2/16 service manual A–27MessagesInvalid character in field.An invalid character was entered in the data field.Remove invalid characters fr

A–28 edge switch 2/16 service manualMessagesInvalid value for BB_Credit.At the Configure Operating Parameters dialog box, the buffer-to-buffer credit

edge switch 2/16 service manual A–29MessagesInvalid value for month (1 - 12).At the Configure Date and Time dialog box, the MM value (month) must be a

A–30 edge switch 2/16 service manualMessagesLink dropped. The HAFM server-to-switch or director Ethernet link was dropped.Retry the operation. If the

edge switch 2/16 service manual A–31MessagesPerforming this action will overwrite the date/time on the director.Warning that occurs when configuring t

A–32 edge switch 2/16 service manualMessagesSend firmware failed. A firmware download operation failed.Retry the firmware download operation. If the p

edge switch 2/16 service manual A–33MessagesThe data collection process has been aborted.The user aborted the data collection procedure.Verify the dat

A–34 edge switch 2/16 service manualMessagesThe link to the director is not available.The Ethernet connection between the HAFM server and the switch o

edge switch 2/16 service manual B–1BEvent CodesThis appendix lists all three-digit hp StorageWorks edge switch 2/16 event codes and provides detailed

1–10 edge switch 2/16 service manualGeneral InformationIWeight: 26 pounds (11.8 kilograms)Power Requirements:Input voltage: 100 to 230 VACInput Frequ

B–2 edge switch 2/16 service manualEvent Codes— 3 - major.— 4 - severe (not operational).• Explanation - a complete explanation of what caused the eve

edge switch 2/16 service manual B–3Event CodesSystem Events (000 through 199)Event Code: 001Message: System power-down.Severity: Informational.Explana

B–4 edge switch 2/16 service manualEvent CodesEvent Code: 021Message: Name Server database invalid.Severity: Minor.Explanation:Following an IML or fir

edge switch 2/16 service manual B–5Event CodesEvent Code: 051Message: Management Server database invalid.Severity: Minor.Explanation:Following an IML,

B–6 edge switch 2/16 service manualEvent CodesEvent Code: 061Message: Fabric Controller database invalid.Severity: Minor.Explanation:Following an IML,

edge switch 2/16 service manual B–7Event CodesEvent Code: 070Message: E_Port is segmented.Severity: Informational.Explanation:A switch E_Port recogniz

B–8 edge switch 2/16 service manualEvent CodesEvent Code: 070 (continued)Distribution:Switch HAFM Server HostEWS Event LogSystem Error LEDEvent LogE-M

edge switch 2/16 service manual B–9Event CodesEvent Code: 071 (continued)Event Data (continued):4 = Build fabric protocol error. A protocol error was

B–10 edge switch 2/16 service manualEvent CodesDistribution:Switch HAFM Server HostEWS Event LogSystem Error LEDEvent LogE-Mail Call-HomeSense InfoLin

edge switch 2/16 service manual B–11Event CodesEvent Code: 080Message: Unauthorized world-wide name.Severity: Informational.Explanation:The world-wide

edge switch 2/16 service manual 1–11General InformationI5% to 80%Maximum wet-bulb temperature:84° F (29° C)Altitude:40,000 feet (12,192 meters)Operati

B–12 edge switch 2/16 service manualEvent CodesPower Supply Events (200 through 299)Event Code: 200Message: Power supply AC voltage failure.Severity:

edge switch 2/16 service manual B–13Event CodesEvent Code: 202Message: Power supply thermal failure.Severity: Major.Explanation:The thermal sensor ass

B–14 edge switch 2/16 service manualEvent CodesEvent Code: 204Message: Power supply DC voltage recovery.Severity: Informational.Explanation:DC voltage

edge switch 2/16 service manual B–15Event CodesEvent Code: 207Message: Power supply installed.Severity: Informational.Explanation:A redundant power su

B–16 edge switch 2/16 service manualEvent CodesFan Module Events (300 through 399)Event Code: 300Message: Cooling fan propeller failed.Severity: Major

edge switch 2/16 service manual B–17Event CodesEvent Code: 302Message: Cooling fan propeller failed.Severity: Major.Explanation:Three cooling fans (ou

B–18 edge switch 2/16 service manualEvent CodesEvent Code: 304Message: Cooling fan propeller failed.Severity: Major.Explanation:Five cooling fans (out

edge switch 2/16 service manual B–19Event CodesEvent Code: 310Message: Cooling fan propeller recovered.Severity: Informational.Explanation:One cooling

B–20 edge switch 2/16 service manualEvent CodesEvent Code: 312Message: Cooling fan propeller recovered.Severity: Informational.Explanation:Three cooli

edge switch 2/16 service manual B–21Event CodesEvent Code: 313Message: Cooling fan propeller recovered.Severity: Informational.Explanation:Five coolin

1–12 edge switch 2/16 service manualGeneral InformationIFigure 1–4: HAFM ServerThe server is mounted in a slide-out drawer in an HP-supplied equipmen

B–22 edge switch 2/16 service manualEvent CodesCTP2 Card Events (400 through 499)NOTE: The term CTP card refers to the main circuit board of the Edge

edge switch 2/16 service manual B–23Event CodesDistribution:Switch HAFM Server HostEWS Event LogSystem Error LEDEvent LogE-Mail Call-HomeSense InfoLin

B–24 edge switch 2/16 service manualEvent CodesEvent Code: 411Message: Firmware fault.Severity: Major.Explanation:Firmware executing on the CTP card e

edge switch 2/16 service manual B–25Event CodesEvent Data:Bytes 0 and 1 = ASCII pair indicating release level (30 31 indicates release 01).Byte 2 = AS

B–26 edge switch 2/16 service manualEvent CodesEvent Code: 423Message: CTP firmware download initiated.Severity: Informational.Explanation:The HAFM se

edge switch 2/16 service manual B–27Event CodesDistribution:Switch HAFM Server HostEWS Event LogSystem Error LEDEvent LogE-Mail Call-HomeSense InfoLin

B–28 edge switch 2/16 service manualEvent CodesEvent Code: 432Message: Ethernet adapter reset.Severity: Minor.Explanation:The CTP card Ethernet adapte

edge switch 2/16 service manual B–29Event CodesEvent Code: 440Message: Embedded port hardware failed.Severity: Major.Explanation:The embedded port har

B–30 edge switch 2/16 service manualEvent CodesEvent Code: 442Message: Embedded port anomaly detected.Severity: Informational.Explanation:The CTP dete

edge switch 2/16 service manual B–31Event CodesEvent Code: 460Message: Management request out of range.Severity: InformationalExplanation:This event o

edge switch 2/16 service manual 1–13General InformationI• Eighteen gigabyte (GB) or greater internal hard drive.• 160 megabyte (MB) or greater RAM.• R

B–32 edge switch 2/16 service manualEvent CodesPort Events (500 through 599)NOTE: In the Edge Switch 2/16, ports are not included on separate assembl

edge switch 2/16 service manual B–33Event CodesEvent Code: 507Message: Loopback diagnostics port failure.Severity: Informational.Explanation:A loopbac

B–34 edge switch 2/16 service manualEvent CodesEvent Code: 508Message: Fibre Channel port anomaly detected.Severity: Informational.Explanation:The CTP

edge switch 2/16 service manual B–35Event CodesDistribution:Switch HAFM Server HostEWS Event LogSystem Error LEDEvent LogE-Mail Call-HomeSense InfoLin

B–36 edge switch 2/16 service manualEvent CodesDistribution:Switch HAFM Server HostEWS Event LogSystem Error LEDEvent LogE-Mail Call-HomeSense InfoLin

edge switch 2/16 service manual B–37Event CodesEvent Code: 514Message: SFP optical transceiver failure.Severity: Major.Explanation:A SFP optical trans

B–38 edge switch 2/16 service manualEvent CodesSBAR Events (600 through 699)NOTE: In the Edge Switch 2/16, the SBAR is not a separate assembly, there

edge switch 2/16 service manual B–39Event CodesThermal Events (800 through 899)Event Code: 810Message: High temperature warning (CTP card thermal sens

B–40 edge switch 2/16 service manualEvent CodesEvent Code: 812Message: CTP card shutdown due to thermal violation.Severity: Major.Explanation:A CTP fa

edge switch 2/16 service manual Glossary–1GlossaryThis glossary defines terms used in this manual or related to this product and is not a comprehensiv

edge switch 2/16 installation guide iiiContentsAbout this GuideIntended Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1–14 edge switch 2/16 service manualGeneral InformationI• System event information displays at the attached HAFM server, a remote workstation communic

Glossary–2 edge switch 2/16 service manualGlossaryaccess timeThe amount of time, including seek time, latency, and controller time, necessary for a st

edge switch 2/16 service manual Glossary–3Glossaryallowed connectionIn S/390 mode, in a director or switch, the attribute that when set, establishes d

Glossary–4 edge switch 2/16 service manualGlossaryapplication-specific integrated circuit ASIC. An asynchronous transfer mode (ATM) local area network

edge switch 2/16 service manual Glossary–5GlossaryBbSee bit.BSee byte.backboneCable on which two or more stations or networks may be attached, typical

Glossary–6 edge switch 2/16 service manualGlossarybezelA removable panel that covers empty drive bays and port cards. bidirectionalIn Fibre Channel pr

edge switch 2/16 service manual Glossary–7GlossaryBpsBytes per second. bridge(1) An attaching device that connects two local area network (LAN) segmen

Glossary–8 edge switch 2/16 service manualGlossarybuffer-to-buffer creditBB_Credit. (1) The maximum number of receive buffers allocated to a transmitt

edge switch 2/16 service manual Glossary–9Glossarychannel(1) A system element that controls one channel path, and whose mode of operation depends on t

Glossary–10 edge switch 2/16 service manualGlossarycommunity name (SNMP)A name that represents an simple network management protocol (SNMP) community

edge switch 2/16 service manual Glossary–11Glossaryconnectivity attributeIn S/390 mode, the characteristic that determines port address status for the

edge switch 2/16 service manual 1–15General InformationIEach remote workstation must have access to the LAN segment on which the HAFM server is instal

Glossary–12 edge switch 2/16 service manualGlossaryDdatabaseA collection of data with a given structure for accepting, storing, and providing on-deman

edge switch 2/16 service manual Glossary–13Glossarydevice(1) Mechanical, electrical, or electronic hardware with a specific purpose (D). See also mana

Glossary–14 edge switch 2/16 service manualGlossarydomain IDDomain identifier. A number that uniquely identifies a switch in a multiswitch fabric. A d

edge switch 2/16 service manual Glossary–15GlossaryEEAF See enhanced availability feature.EDISee electronic data interchange.E_D_TOV See error-detect

Glossary–16 edge switch 2/16 service manualGlossaryHAFM serverHAFM server. A laptop shipped with the product for the purpose of running the HAFM appli

edge switch 2/16 service manual Glossary–17Glossaryembedded web server interfaceThe interface provides a graphical user interface (GUI) similar to the

Glossary–18 edge switch 2/16 service manualGlossaryEthernetA widely implemented local area network (LAN) protocol that uses a bus or star topology and

edge switch 2/16 service manual Glossary–19GlossaryFfabricEntity that interconnects node ports (N_Ports) and is capable of routing (switching) Fibre C

Glossary–20 edge switch 2/16 service manualGlossaryFC-0The Fibre Channel layer that describes the physical link between two ports, including the trans

edge switch 2/16 service manual Glossary–21GlossaryFC IPSee Fibre Channel IP address.FCMGMTSee Fibre Channel management framework integration. FC-PHSe

1–16 edge switch 2/16 service manualGeneral InformationI• Part of a second HAFM server interface that connects to a customer’s private intranet and al

Glossary–22 edge switch 2/16 service manualGlossaryFibre Channel AssociationFCA. The FCA is a non-profit corporation consisting of over 150 members th

edge switch 2/16 service manual Glossary–23GlossaryFibre ConnectionFICON. An IBM set of products and services introduced in 1999 that is based on the

Glossary–24 edge switch 2/16 service manualGlossaryF_PortSee fabric port.frameA variable-length packet of data that is transmitted in frame relay tech

edge switch 2/16 service manual Glossary–25GlossarygigabyteGB. A unit of measure for data storage, equal to 1,073,741,824 bytes. Generally approximate

Glossary–26 edge switch 2/16 service manualGlossaryHertz Hz. A unit of frequency equal to one cycle per second.heterogeneous fabricA fabric containing

edge switch 2/16 service manual Glossary–27Glossaryhub(1) In Fibre Channel protocol, a device that connects nodes into a logical loop by using a physi

Glossary–28 edge switch 2/16 service manualGlossaryinitial program loadIPL. The process of initializing the device and causing the operating system to

edge switch 2/16 service manual Glossary–29Glossaryinterswitch link ISL. Physical expansion port (E_Port) connection between two directors in a fabric

Glossary–30 edge switch 2/16 service manualGlossaryJumper cableOptical cable that provides physical attachment between two devices or between a device

edge switch 2/16 service manual Glossary–31Glossarylight-emitting diodeLED. A semiconductor chip that emits visible or infrared light when electricity

edge switch 2/16 service manual 1–17General InformationI• Desktop or notebook PC with color monitor, keyboard, and mouse, using an Intel Pentium® proc

Glossary–32 edge switch 2/16 service manualGlossarylogical port addressIn a director or switch, the address used to specify port connectivity paramete

edge switch 2/16 service manual Glossary–33GlossaryMMAC address See media access control address.main panel(1) The rightmost frame of the windows in H

Glossary–34 edge switch 2/16 service manualGlossaryMBpsMegabytes per second.media access control addressMAC address. Hardware address of a node (devic

edge switch 2/16 service manual Glossary–35Glossarymultiswitch fabricFibre Channel fabric created by linking more than one director or fabric switchin

Glossary–36 edge switch 2/16 service manualGlossarynetwork managementThe broad subject of managing computer networks. There exists a wide variety of s

edge switch 2/16 service manual Glossary–37GlossaryOoctetAn 8-bit quantity, often called a byte or word. An octet can equal a byte as long as the byte

Glossary–38 edge switch 2/16 service manualGlossaryOpen Systems Architecture OSI. A model that represents a network as a hierarchical structure of fun

edge switch 2/16 service manual Glossary–39Glossaryordered setIn Fibre Channel protocol, four 10-bit characters (a combination of data and special cha

Glossary–40 edge switch 2/16 service manualGlossarypersistent bindingA form of server-level access control that uses configuration information to bind

edge switch 2/16 service manual Glossary–41Glossaryprincipal switchIn a multiswitch fabric, the switch that allocates domain IDs to itself and to all

1–18 edge switch 2/16 service manualGeneral InformationIFigure 1–8: Edge Switch 2/16 (front view)Figure 1–9: Edge Switch 2/16 (rear view)Figure 1–9

Glossary–42 edge switch 2/16 service manualGlossaryprotective plugIn a fiber-optic environment, a type of duplex connector (or cover) that provides ph

edge switch 2/16 service manual Glossary–43Glossaryread-only memoryROM. An information storage chip with permanent memory. Stored information cannot b

Glossary–44 edge switch 2/16 service manualGlossarySS/390 modeThe mode that is most useful when attaching to IBM S/390 Enterprise Servers. See also op

edge switch 2/16 service manual Glossary–45GlossarySFP transceiversSee small form factor pluggable transceivers. shortwaveLasers or light-emitting dio

Glossary–46 edge switch 2/16 service manualGlossarysinglemode optical fiberAn optical fiber that allows one wavelength-dependent mode (light path) to

edge switch 2/16 service manual Glossary–47Glossarystatic random access memorySRAM. SRAM is microprocessor-cache random access memory. It is built int

Glossary–48 edge switch 2/16 service manualGlossarySystem Automation for Operating System/390SA OS/390™. IBM licensed software that provides System/39

edge switch 2/16 service manual Glossary–49GlossaryterabyteTB. One thousand (1,000) gigabytes; one terabyte of text on paper would consume 42,500 tree

Glossary–50 edge switch 2/16 service manualGlossarytrap hostSimple network management protocol (SNMP) management workstation that is configured to rec

edge switch 2/16 service manual Glossary–51GlossaryUNIXA popular multi-user, multitasking operating system originally designed to be a small, flexible

edge switch 2/16 service manual 1–19General InformationISFP TransceiversA single-mode or multi-mode fiber-optic cable attaches to a port through a plu

Glossary–52 edge switch 2/16 service manualGlossaryvirtual storage VS. (1) Storage space that may be regarded as addressable main storage by the user

edge switch 2/16 service manual Glossary–53Glossarywrap plugSynonym for loopback plug.wrap testA test that checks attachment or control unit circuitry

Glossary–54 edge switch 2/16 service manualGlossary

edge switch 2/16 service manual Index–1Index10/100 Mbps LAN connectors 1–12Aadditional port function 2–67alert symbolsHAFM 1–22Product Manager 1–2

Index–2 edge switch 2/16 service manualIndexembedded web server 1–12diagnostics 1–40ESDrepair procedures, caution 3–2Ethernethub 1–12LAN, connecto

edge switch 2/16 service manual Index–3IndexHAFM serverremote workstation 1–3HAFM Servicesdescription 1–38event table 1–38status line 1–39hard dri

Index–4 edge switch 2/16 service manualIndexMAPs 2–1collecting data 3–31event codes B–1MAP 0000-Start Map 2–7MAP 0100-Power Distribution Analysis

edge switch 2/16 service manual Index–5Indexdisplayed 1–30port list view menu 1–30port menu 1–29port properties dialog box 1–29portsdisplaying sta

Index–6 edge switch 2/16 service manualIndexshortwave 1–18wrap plug 1–43simple network management protocolSee SNMPSNMPintroduction 1–3, 1–7trap me

edge switch 2/16 service manual Index–7IndexZone sets 3–17Wweb serverintroduction 1–3web server, embedded 1–12Windows 2000 1–12wrap plug, fiber-op

1–20 edge switch 2/16 service manualGeneral InformationI• RS-232 maintenance port.Initial Machine Load ButtonWhen the IML button (Figure 1–8) is press

edge switch 2/16 service manual 1–21General InformationIFRU Status LEDsAmber and green LEDs associated with switch FRUs provide status information as

1–22 edge switch 2/16 service manualGeneral InformationI• E-mail messages or call-home reports from the HAFM server provide automatic notification of

edge switch 2/16 service manual 1–23General InformationIFigure 1–10: Product View HAFM Status SymbolsA status bar at the bottom of the Product View d

iv edge switch 2/16 installation guideContentsPower Supplies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1–24 edge switch 2/16 service manualGeneral InformationIA label below each icon identifies the switch by its configured name or IP address, and a colo

edge switch 2/16 service manual 1–25General InformationI•HelpClick one of the tabs to display a list of menu options. Click an option to open a dialog

1–26 edge switch 2/16 service manualGeneral InformationI• Observe the operational status and state, name, description, and location for the selected s

edge switch 2/16 service manual 1–27General InformationI• Online - when the switch is set online, an unblocked port and all unbypassed ports are await

1–28 edge switch 2/16 service manualGeneral InformationI• Attention indicator - a yellow triangle overlaying the top of a port SFP indicates the port

edge switch 2/16 service manual 1–29General InformationIFigure 1–12: Hardware ViewIn the Hardware View, colored indicators reflect the status of actu

1–30 edge switch 2/16 service manualGeneral InformationIPort MenuDouble-click a port to display the Port Properties dialog box. Right-click a port to

edge switch 2/16 service manual 1–31General InformationIFigure 1–13: Port List View The Port List View displays information about all ports installed

1–32 edge switch 2/16 service manualGeneral InformationINote that these options are also available when you click a port row and select the Port secon

edge switch 2/16 service manual 1–33General InformationIcolumns that display in the table include: port number where the node is attached, the port’s

Contentsedge switch 2/16 installation guide vMAP 0200: POST, Reset, or IPL Failure Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3

1–34 edge switch 2/16 service manualGeneral InformationIPerformance ViewSelect the Performance view tab from the menu. Figure 1–16 shows an example of

edge switch 2/16 service manual 1–35General InformationI• Port Properties• Node Properties• Port Technology•Block Port• Enable Beaconing• Port Diagnos

1–36 edge switch 2/16 service manualGeneral InformationITable 1–2: Operating Status - Status Bar and Switch Status TableSymbolStatus BarSwitch Status

edge switch 2/16 service manual 1–37General InformationIMessages display to the right of the status symbol as you move the cursor over options under t

1–38 edge switch 2/16 service manualGeneral InformationIwide name (WWN) of the fabric’s principal switch, but if the fabric is “persisted,” they could

edge switch 2/16 service manual 1–39General InformationIThe user interface consists of the HAFM Services window (Figure 1–19), which provides HAFM app

1–40 edge switch 2/16 service manualGeneral InformationI• Viewed - this column provides a check box associated with each event. Each check box allows

edge switch 2/16 service manual 1–41General InformationIEmbedded Web Server DiagnosticsIf the hp StorageWorks ha-fabric manager (HAFM) server access i

1–42 edge switch 2/16 service manualGeneral InformationI— Upgrade switch firmware.General tasks performed through the web server interface are similar

edge switch 2/16 service manual 1–43General InformationIFor additional information, refer to the hp StorageWorks SNMP reference guide for director 2/6

vi edge switch 2/16 installation guideContentsExternal Loopback Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1–44 edge switch 2/16 service manualGeneral InformationI• Fiber-optic protective plug - For safety and port transceiver protection, fiber-optic protec

edge switch 2/16 service manual 1–45General InformationI• Standard flat-tip and cross-tip (Phillips) screwdrivers - Screwdrivers are required to remov

edge switch 2/16 service manual 2–12DiagnosticsThis chapter describes diagnostic procedures used by service representatives to isolate hp StorageWorks

2–2 edge switch 2/16 service manualDiagnosticsHowever, Table 2–3 lists the event codes and the corresponding MAPs. It is a quick start, if an event co

edge switch 2/16 service manual 2–3Diagnostics062 Maximum interswitch hop count exceeded.Go to MAP 0700.070 E_Port is segmented. Go to MAP 0700.071 Sw

2–4 edge switch 2/16 service manualDiagnostics304 Fifth cooling fan failed. Go to MAP 0500.305 Sixth cooling fan failed. Go to MAP 0500.310 First cool

edge switch 2/16 service manual 2–5Diagnostics433 Non-recoverable Ethernet fault. Go to MAP 0400.440 Embedded port hardware failure. Go to MAP 0600.50

2–6 edge switch 2/16 service manualDiagnostics585 Primitive sequence timeout. Go to MAP 0600.586 Invalid primitive sequence received for link state.Go

edge switch 2/16 service manual 2–7DiagnosticsMAP 0000: Start MAPThis MAP describes initial fault isolation for the switch. Fault isolation begins at

Contentsedge switch 2/16 installation guide viiRRP: Cooling Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2–8 edge switch 2/16 service manualDiagnostics• Display a Dr. Watson for Windows 2000 dialog box?NO YES↓An HAFM server application problem is indicate

edge switch 2/16 service manual 2–9Diagnosticsf. At the HAFM Login dialog box, type a user name, password, and HAFM server name (obtained in step 1, a

2–10 edge switch 2/16 service manualDiagnostics• The switch-to-HAFM server Ethernet link failed.• Ac power distribution in the switch failed.• The con

edge switch 2/16 service manual 2–11Diagnostics↓Go to step 14.11Click the icon representing the switch reporting the problem. The Hardware View displa

2–12 edge switch 2/16 service manualDiagnostics• Observe whether the edge switch 2/16 Status table is yellow and switch status is Minor Failure or Not

edge switch 2/16 service manual 2–13Diagnosticsa. At the Hardware View, click the port graphic with the attention indicator. The Port Properties dialo

2–14 edge switch 2/16 service manualDiagnosticsGo to step 2.21At the Port Properties dialog box, does the Operational State field display a Segmented

edge switch 2/16 service manual 2–15DiagnosticsLink interface incident - bit-error threshold exceeded.Link failure - loss of signal or loss of synchro

2–16 edge switch 2/16 service manualDiagnostics24Are you at the switch reporting the problem?YES NO↓Go to step 36.25Is the PWR LED at the switch front

edge switch 2/16 service manual 2–17Diagnosticsa. If continued operation without benefit of the PWR LED is acceptable to the customer, do not perform

1–10 Product View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–231–11 Hardware View . . . .

2–18 edge switch 2/16 service manualDiagnostics2. Click Enable Unit Beaconing. The check mark disappears from the box adjacent to the option, and unit

edge switch 2/16 service manual 2–19DiagnosticsThe switch appears operational.36Are you at a PC with a web browser (such as Netscape Navigator or Micr

2–20 edge switch 2/16 service manualDiagnostics39Does the embedded web server interface appear operational with the view panel displayed?NO YES↓Go to

edge switch 2/16 service manual 2–21DiagnosticsDoes the switch appear powered on?YES NO↓A power distribution problem is indicated. Go to "MAP 010

2–22 edge switch 2/16 service manualDiagnosticsDoes the Operational State field display a Beaconing message and the Beaconing field display an On mess

edge switch 2/16 service manual 2–23Diagnostics3. Return to the View panel (Port Properties tab).Continue.46At the View panel, does the Operational St

2–24 edge switch 2/16 service manualDiagnosticsDoes the State field display a Failed message for either power supply?NO YES↓A power supply failure is

edge switch 2/16 service manual 2–25Diagnosticsa. At the View panel, select Monitor at the left side of the panel. The Monitor panel opens with the St

2–26 edge switch 2/16 service manualDiagnostics584 - Link failure - not-operational primitive sequence (NOS) received.585 - Link failure - primitive s

edge switch 2/16 service manual 2–27Diagnostics↓Remote fault isolation is being performed through the embedded web server interface. Go to step 20.4Do

Contentsedge switch 2/16 installation guide ixTables1–1 Status Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2–28 edge switch 2/16 service manualDiagnostics↓The switch appears operational.8Ensure the power supply is correctly installed and seated in the CTP c

edge switch 2/16 service manual 2–29Diagnostics• The switch-to-HAFM server Ethernet link failed.• AC power distribution in the switch failed, or AC po

2–30 edge switch 2/16 service manualDiagnosticsa. Inspect the power supplies and ensure the green LEDs illuminate.b. At the Hardware View, observe the

edge switch 2/16 service manual 2–31Diagnostics18Both power supplies failed and must be removed and replaced (RRP: Power Supply on page 4-4). Perform

2–32 edge switch 2/16 service manualDiagnostics22Inspect the power supply operational states at the embedded web server interface.a. At the View panel

edge switch 2/16 service manual 2–33Diagnostics2The following table lists event codes, brief explanations of the codes, and the associated steps that

2–34 edge switch 2/16 service manualDiagnostics↓Go to step 4.2An application or operating system problem is indicated. Close the HAFM application.a. S

edge switch 2/16 service manual 2–35Diagnosticsf. At the HAFM Login dialog box, type a user name, password, and HAFM server name (obtained in "MA

2–36 edge switch 2/16 service manualDiagnostics5Did the HAFM application display a dialog box with the message The software version on this HAFM serve

edge switch 2/16 service manual 2–37Diagnostics10An attempt to download a firmware version from the HAFM server hard drive to the switch failed. Retry