Hp EliteBook 8770w Mobile Workstation User Manual

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Summary of Contents

Page 2

Using HP Software Setup ... 9812 Computer Setup (BIOS)

Page 3 - Safety warning notice

b. Release the keyboard by pressing down on the back of the keyboard in the fan area (2).CAUTION: To prevent damaging the fan and keyboard, do not use

Page 4

b. Grasp the edge of the memory module (2), and then gently pull the memory module out ofthe memory module slot.CAUTION: To prevent damage to the memo

Page 5 - Table of contents

c. Gently press the memory module (3) down, applying pressure to both the left and rightedges of the memory module, until the retention clips snap int

Page 6

c. Press gently on the left and right sides of the keyboard, and then press gently on the top ofthe keyboard (3) so that it snaps in place.d. Turn the

Page 7

Cleaning your computerCleaning productsUse the following products to safely clean and disinfect your computer:●Dimethyl benzyl ammonium chloride 0.3 p

Page 8

CAUTION: When cleaning the TouchPad and keyboard, do not let liquids drip between the keys.This can permanently damage internal components.●To clean a

Page 9

11 Backup and recoveryTo protect your information, use Windows Backup and Restore to back up individual files and folders,back up your entire hard dri

Page 10

NOTE: The backup process may take over an hour, depending on file size and the speed of thecomputer.1. From the Start screen, type backup, click Setti

Page 11

NOTE: For additional information on recovering information using the Windows tools, perform asearch for these topics in Help and Support. From the Sta

Page 12

Using Windows Refresh for quick and easy recoveryWhen your computer is not working properly and you need to regain system stability, the WindowsRefres

Page 14 - Finding information

3. Click Change PC settings in the bottom-right corner of the screen, and then select Generalfrom the PC settings screen.4. Under Remove everything an

Page 15 - Finding information 3

12 Computer Setup (BIOS) and AdvancedSystem DiagnosticsUsing Computer SetupComputer Setup, or Basic Input/Output System (BIOS), controls communication

Page 16 - TouchPad

To exit Computer Setup menus, choose one of the following methods:● To exit Computer Setup menus without saving your changes:Click the Exit icon in th

Page 17

Determining the BIOS versionTo determine whether available BIOS updates contain later BIOS versions than those currentlyinstalled on the computer, you

Page 18

4. Double-click the file that has an .exe extension (for example, filename.exe).The BIOS installation begins.5. Complete the installation by following

Page 19

13 SupportContacting supportIf the information provided in this user guide or Help and Support does not address your questions,you can contact support

Page 20

LabelsThe labels affixed to the computer provide information you may need when you troubleshoot systemproblems or travel internationally with the comp

Page 21

14 Specifications● Input power●Operating environmentInput powerThe power information in this section may be helpful if you plan to travel internationa

Page 22

A Traveling with the computerFor best results, follow these traveling and shipping tips:●Prepare the computer for traveling or shipping:◦Back up your

Page 23

B TroubleshootingTroubleshooting resources●Access website links and additional information about the computer through Help and Support.From the Start

Page 25 - Bottom 13

The computer screen is blankIf the screen is blank but you have not turned off the computer, one or more of these settings may bethe cause:●The comput

Page 26

An external device is not workingFollow these suggestions if an external device does not function as expected:●Turn on the device according to the man

Page 27 - 3 Connecting to a network

3. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outeredges of the disc. Hold the disc by the edges and a

Page 28 - Using a WLAN

Do not initiate Sleep while playing a disc. Otherwise, you may see a warning message asking ifyou want to continue. If this message is displayed, clic

Page 29 - Protecting your WLAN

C Electrostatic dischargeElectrostatic discharge is the release of static electricity when two objects come into contact—forexample, the shock you rec

Page 30 - Connecting to a WLAN

IndexSymbols/Numerics1394 cable, connecting 541394 devicesconnecting 54defined 53removing 541394 port, identifying 10AAC adapter, testing 47accessory

Page 31 - Inserting and removing a SIM

inserting 50removing 51removing insert 50external AC power, using 46external monitor port 9, 37Ff11 recovery 96Face Recognition 36face recognition 75f

Page 32 - Connecting to a wired network

Ppasswordsadministrator 76BIOS administrator 77DriveLock 79user 76pinching TouchPad gesture 26pointing devices, settingpreferences 23pointing stick 4p

Page 33 - Using a modem

volume keys, identifying 31Wwebcam 12, 36webcam light, identifying 12webcam, identifying 12WindowsRefresh 97reinstall 97remove everything and reinstal

Page 34

1WelcomeAfter you set up and register the computer, it is important to take the following steps:●Take a minute to browse the printed Windows 8 Basics

Page 35 - Using pointing devices

Finding informationThe computer comes with several resources to help you perform various tasks.Resources For information aboutSetup Instructions poste

Page 36 - Using TouchPad gestures

Resources For information aboutLimited Warranty*To access this guide, from the Start screen, select theHP Support Assistant app, select My computer, a

Page 37

2 Getting to know your computerTopTouchPadComponent Description(1) Left pointing stick button Functions like the left button on an external mouse.(2

Page 38

LightsComponent Description(1) TouchPad light ●Amber: The TouchPad is off.●Off: The TouchPad is on.(2) Caps lock light On: Caps lock is on.(3)Power

Page 39

Buttons and fingerprint readerComponent Description(1) TouchPad on/off button Turns the TouchPad on and off.(2)Power button ● When the computer is o

Page 40 - Top-edge swipe

KeysComponent Description(1) esc key Displays system information when pressed in combinationwith the fn key.(2) Function keys Execute frequently u

Page 41 - Using the keyboard

© Copyright 2012, 2013 Hewlett-PackardDevelopment Company, L.P.Bluetooth is a trademark owned by itsproprietor and used by Hewlett-PackardCompany unde

Page 42

FrontComponent Description(1) Media Card Reader Reads data from and writes data to digital memorycards such as Secure Digital (SD).(2) Display rel

Page 43 - Identifying the hot keys

RightComponent Description(1)Audio-out (headphone) jack Connects optional powered stereo speakers, headphones,earbuds, a headset, or a television audi

Page 44

LeftComponent Description(1)Security cable slot Attaches an optional security cable to the computer.NOTE: The security cable is designed to act as ade

Page 45 - Using keypads

RearComponent Description(1)RJ-11 (modem) jack Connects a modem cable.(2) Vents (2) Enable airflow to cool internal components.NOTE: The computer fa

Page 46 - 5 Multimedia

DisplayComponent Description(1) Internal display switch Turns off the display or initiates Sleep if the display is closedwhile the power is on.NOTE: T

Page 47 - Adjusting the volume

BottomComponent Description(1) Battery bay Holds the battery.(2)SIM slot Supports a wireless subscriber identity module (SIM).The SIM slot is locate

Page 48 - Webcam (select models only)

Component Description(9) Speakers (2) Produce SRS Premium Sound or SRS Premium SoundPRO (select models only).NOTE: To use the SRS Premium Sound soft

Page 49

3 Connecting to a networkYour computer can travel with you wherever you go. But even at home, you can explore the globeand access information from mil

Page 50

Using operating system controlsThe Network and Sharing Center allows you to set up a connection or network, connect to a network,manage wireless netwo

Page 51

Setting up a WLANTo set up a WLAN and connect to the Internet, you need the following equipment:● A broadband modem (either DSL or cable) (1) and high

Page 52 - 6 Power management

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on

Page 53 - Initiating and exiting Sleep

Connecting to a WLANTo connect to the WLAN, follow these steps:1. Be sure that the WLAN device is on. If the device is on, the wireless light is on. I

Page 54 - Using battery power

For information about inserting and removing the SIM, see Inserting and removing a SIMon page 19.For information about HP Mobile Broadband and how to

Page 55 - Managing low battery levels

To remove a SIM, press in on the SIM, and then remove it from the slot.Using GPS (select models only)Your computer may be equipped with a Global Posit

Page 56

2. Plug the other end of the network cable into a network wall jack (2) or router.NOTE: If the network cable contains noise suppression circuitry (3),

Page 57

Connecting a country- or region-specific modem cable adapterTelephone jacks vary by country or region. To use the modem and the modem cable outside th

Page 58 - Using external AC power

4 Navigating using the keyboard, touchgestures and pointing devicesYour computer allows navigation using touch gestures (select models only) in additi

Page 59 - Testing an AC adapter

Turning the TouchPad off and onTo turn the TouchPad off and on, quickly double-tap the TouchPad on/off button.Using TouchPad gesturesYour TouchPad or

Page 60 - 7 External cards and devices

TappingTo make an on-screen selection, use the tap function on the TouchPad.●Point to an item on the screen, and then tap one finger on the TouchPad z

Page 61 - Configuring an ExpressCard

Pinching/zoomingPinching and zooming allow you to zoom out or in on images or text.●Zoom in by placing two fingers together on the TouchPad zone and t

Page 62 - Inserting an ExpressCard

2-finger click (select models only)2-finger click allows you to make menu selections for an object on the screen.●Place two fingers on the TouchPad zo

Page 63 - Removing an ExpressCard

iv Safety warning notice

Page 64 - Using a USB device

Right-edge swipeThe right-edge swipe reveals the charms, which let you search, share, start apps, access devices, orchange settings.●Swipe your finger

Page 65 - Removing a USB device

Left-edge swipeThe left-edge swipe accesses your recently opened apps so that you can switch between themquickly.●Swipe your finger gently from the le

Page 66 - Removing a 1394 device

Using Microsoft Windows 8 shortcut keysMicrosoft Windows 8 provides shortcuts to perform actions quickly. Several shortcuts will help youwith Windows

Page 67 - Removing an eSATA device

Identifying the hot keysA hot key is a combination of the fn key (1) and either the esc key (2) or one of the function keys (3).To use a hot key:▲Brie

Page 68 - Using hard drives

Hot key combination Descriptionfn+f10 Increases the screen brightness level.fn+f12 Turns the keyboard backlight on and off.NOTE: The keyboard backligh

Page 69 - Removing the service door

Using keypadsThe computer includes an integrated numeric keypad. The computer also supports an optionalexternal numeric keypad, or an optional externa

Page 70 - Replacing the service door

5 MultimediaYour computer may include the following:●Integrated speaker(s)●Integrated microphone(s)● Integrated webcam● Preinstalled multimedia softwa

Page 71

Adjusting the volumeDepending on your computer model, you can adjust the volume using the following:●Volume buttons●Volume hot keys (specific keys pre

Page 72

Webcam (select models only)Some computers include an integrated webcam. With the preinstalled software, you can use thewebcam to take a photo or recor

Page 73

VGAThe external monitor port, or VGA port, is an analog display interface that connects an external VGAdisplay device such as an external VGA monitor

Page 74

Table of contents1 Welcome ...

Page 75

DisplayPort (select models only)The DisplayPort connects the computer to an optional video or audio device, such as a high-definitiontelevision, or to

Page 76 - Replacing a hard drive

Intel Wireless Display (select models only)Intel® Wireless Display allows you to share your computer content wirelessly on your TV. Toexperience wirel

Page 77 - Using hard drives 65

6 Power managementNOTE: A computer may have a power button or a power switch. The term power button is usedthroughout this guide to see both types of

Page 78 - Replacing an optical drive

NOTE: You cannot initiate any type of networking connection or perform any computer functionswhile the computer is in the Sleep state.Intel Rapid Star

Page 79

Setting password protection on wakeupTo set the computer to prompt for a password when the computer exits Sleep or Hibernation, followthese steps:1. F

Page 80 - Using Disk Cleanup

Finding additional battery informationHP Support Assistant provides the tools and information about the battery. To access batteryinformation, from th

Page 81

Identifying low battery levelsWhen a battery that is the sole power source for the computer reaches a low or critical battery level,the following beha

Page 82

2. Insert the battery (1) into the battery bay until it is seated (2).The battery release latch automatically locks the battery into place.Removing a

Page 83 - Inserting an optical disc

Conserving battery power●From the Start screen, type power, select Settings, and then select Power Options.●Select low power-use settings through Powe

Page 84 - Removing an optical disc

Connect the computer to external AC power under any of the following conditions:● When charging or calibrating a battery●When installing or modifying

Page 85

4 Navigating using the keyboard, touch gestures and pointing devices ... 23Using pointing devices ...

Page 86 - Sharing optical drives

7 External cards and devicesUsing Media Card Reader cards (select models only)Optional digital cards provide secure data storage and convenient data s

Page 87 - 9Security

3. Press in on the card (1), and then remove it from the slot (2).NOTE: If the card does not eject, pull the card out of the slot.Using ExpressCards (

Page 88 - Using passwords

Inserting an ExpressCardCAUTION: To prevent damage to the computer and external media cards, do not insert a PC Cardinto an ExpressCard slot.CAUTION:

Page 89

Removing an ExpressCardCAUTION: To reduce the risk of loss of data or an unresponsive system, use the followingprocedure to safely remove the ExpressC

Page 90

Inserting a smart card1. Hold the card label-side up, and gently slide the card into the smart card reader until the card isseated.2. Follow the on-sc

Page 91 - Setting a DriveLock password

Connecting a USB deviceCAUTION: To reduce the risk of damage to a USB connector, use minimal force to connect thedevice.▲Connect the USB cable for the

Page 92 - Removing DriveLock protection

Connecting a 1394 deviceCAUTION: To reduce the risk of damage to a 1394 port connector, use minimal force to connect thedevice.▲To connect a 1394 devi

Page 93

Connecting an eSATA deviceCAUTION: To reduce the risk of damage to an eSATA port connector, use minimal force to connectthe device.▲To connect an eSAT

Page 94 - Using firewall software

8DrivesHandling drivesCAUTION: Drives are fragile computer components that must be handled with care. Refer to thefollowing cautions before handling d

Page 95

Intel Smart Response Technology (select models only)Intel® Smart Response Technology (SRT) is an Intel® Rapid Storage Technology (RST) cachingfeature

Page 96

Setting power options ... 40Usin

Page 97 - 10 Maintenance

3. Slide the service door towards the front of the computer (4) and lift (5) to remove the servicedoor.Replacing the service doorReplace the service d

Page 98

4. With the battery bay toward you, slide the service door release latch to the left (3), and if youchoose to, insert and tighten the optional screw (

Page 99

7. Open the hard drive cover (2) to a vertical position.8. Loosen the hard drive screws (1).9. Pull the plastic tab on the hard drive (2) towards the

Page 100

5. Remove the service door (see Removing the service door on page 57).6. Loosen the hard drive screws (1).7. Pull the plastic tab on the hard drive (2

Page 101

8. Tighten the hard drive screws (3).9. Insert the tab of the hard drive cover at an angle, and then close the cover (1).10. Tighten the hard drive co

Page 102

Installing the secondary hard driveTo install the secondary hard drive:1. Disconnect all external devices connected to the computer.2. Unplug the powe

Page 103

Replacing a hard driveCAUTION: To prevent information loss or an unresponsive system:Shut down the computer before removing the hard drive from the up

Page 104 - Cleaning your computer

11. Remove the hard drive from the upgrade bay (3).To install a hard drive in the upgrade bay:1. Turn the computer upside down on a flat surface, with

Page 105 - Updating programs and drivers

3. Replace the hard drive screws.4. Replace the service door (see Replacing the service door on page 58).5. Insert the battery (see Inserting a batter

Page 106 - 11 Backup and recovery

10. Remove the optical drive from the upgrade bay (3).To install an optical drive in the upgrade bay:1. Turn the computer upside down on a flat surfac

Page 107 - Performing a system recovery

Removing a 1394 device ... 54Using an eSATA device (se

Page 108 - Using f11 recovery tools

Improving hard drive performanceUsing Disk DefragmenterAs you use the computer, files on the hard drive become fragmented. Disk Defragmenterconsolidat

Page 109

NOTE: Hard drives in the primary hard drive bay or in the secondary hard drive bay are protectedby HP 3D DriveGuard. Hard drives installed in optional

Page 110 - Using HP Software Setup

To open the software and change settings, follow these steps:1. Double-click the icon on the Windows desktop in the notification area, at the far righ

Page 111 - System Diagnostics

Inserting an optical discTray-load1. Turn on the computer.2. Press the release button (1) on the drive bezel to release the disc tray.3. Pull out the

Page 112 - Updating the BIOS

Removing an optical discTray-loadThere are 2 ways to remove a disc, depending on whether the disc tray opens normally or not.When the disc tray opens

Page 113 - Downloading a BIOS update

3. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outeredges of the disc. Hold the disc by the edges and a

Page 114

Sharing optical drivesAlthough your computer may not have an integrated optical drive, you can access software and data,and install applications, by s

Page 115 - 13 Support

9SecurityProtecting the computerStandard security features provided by the Windows operating system and the non-WindowsComputer Setup utility (BIOS) c

Page 116

Using passwordsA password is a group of characters that you choose to secure your computer information. Severaltypes of passwords can be set, dependin

Page 117 - 14 Specifications

Setting passwords in Computer SetupPassword FunctionBIOS administrator password* Protects access to Computer Setup.DriveLock master password* Protects

Page 118 - A Traveling with the computer

Setting passwords in Windows ... 76Setting passwords in Compute

Page 119 - B Troubleshooting

3. Use a pointing device or the arrow keys to select Security > Setup BIOS AdministratorPassword, and then press enter.4. When prompted, type a pas

Page 120 - The computer screen is blank

Entering a BIOS administrator passwordAt the BIOS administrator password prompt, type your password (using the same kind of keys youused to set the pa

Page 121

11. To confirm DriveLock protection on the drive you have selected, type DriveLock in theconfirmation field, and then press enter.NOTE: The DriveLock

Page 122 - A disc does not play

3. Use a pointing device or the arrow keys to select Security > DriveLock, and then press enter.4. Use a pointing device or the arrow keys to selec

Page 123

3. Use a pointing device or the arrow keys to select Security > Automatic DriveLock, and thenpress enter.4. Use a pointing device or the arrow keys

Page 124 - C Electrostatic discharge

Installing critical security updatesCAUTION: Microsoft® sends out alerts regarding critical updates. To protect the computer fromsecurity breaches and

Page 125

Using the fingerprint reader (select models only)Integrated fingerprint readers are available on select computer models. In order to use the fingerpri

Page 126

10 MaintenanceAdding or replacing memory modulesThe computer has two memory module slots (or 4 memory module slots if there are quad coreprocessors).

Page 127

6. If you are replacing a memory module, remove the existing memory module:a. Pull away the retention clips (1) on each side of the memory module.The

Page 128

8. Replace the service door (see Replacing the service door on page 58).9. Insert the battery (see Inserting a battery on page 44).10. Connect AC powe

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