HP 721953-251 Datasheet

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Summary of Contents

Page 1 - HP ProBook 455 G1 Notebook PC

HP ProBook 450 G0 Notebook PCHP ProBook 455 G1 Notebook PCMaintenance and Service Guide

Page 2

11 Backup and recovery in Windows 7 ... 109C

Page 3

To exit Computer Setup menus, choose one of the following methods:●To exit Computer Setup menus without saving your changes:Click the Exit icon in the

Page 4

BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing fn+esc (ifyou are already in Windows) or by using Compu

Page 5 - Safety warning notice

NOTE: After a message on the screen reports a successful installation, you can delete the downloaded filefrom your hard drive.Using MultiBootAbout the

Page 6

Dynamically choosing a boot device using the f9 promptTo dynamically choose a boot device for the current startup sequence, follow these steps:1. Open

Page 7 - Table of contents

Using System DiagnosticsSystem Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioningproperly. The follow

Page 8

8 Setup Utility (BIOS) and System Diagnosticsin Windows 7Using Setup UtilitySetup Utility, or Basic Input/Output System (BIOS), controls communication

Page 9

Navigating and selecting in Setup UtilityTo navigate and select in Setup Utility, follow these steps:1. Turn on or restart the computer, and then pres

Page 10

Restoring factory settings in Setup UtilityNOTE: Restoring defaults will not change the hard drive mode.To return all settings in Setup Utility to the

Page 11 - 1 Product description

Determining the BIOS versionTo determine whether available BIOS updates contain later BIOS versions than those currently installed onthe computer, you

Page 12

4. Double-click the file that has an .exe extension (for example, filename.exe).The BIOS installation begins.5. Complete the installation by following

Page 13

1 Product descriptionCategory Description HP 450UMAHP 450discreteHP 455UMAHP 455discreteProduct Name HP ProBook 450 G0 Notebook PC  HP ProBook 4

Page 14

9 Computer Setup (BIOS) and AdvancedSystem Diagnostics in SUSE LinuxComputer Setup, or Basic Input/Output System (BIOS), controls communication betwee

Page 15

To exit Computer Setup menus, choose one of the following methods:●To exit Computer Setup menus without saving your changes, click the Exit icon in th

Page 16

BIOS version information (also known as ROM date and System BIOS) can be displayed as follows:1. Start Computer Setup.2. Use a pointing device or the

Page 17 - Display 7

●Hard disk test—This test analyzes the physical condition of the hard drive, and then checks all data inevery sector of the hard drive. If the test de

Page 18 - TouchPad

10 Backup and recovery in Windows 8To protect your information, use Windows backup and restore utilities to back up individual files and folders,back

Page 19

Performing a system recoveryIn case of system failure or instability, the computer provides the following tools to recover your files:●Windows recover

Page 20

To recover the original hard drive image using f11:1. If possible, back up all personal files.2. If possible, check for the presence of the HP Recover

Page 21

Using Windows Refresh for quick and easy recoveryWhen your computer is not working properly and you need to regain system stability, the Windows Refre

Page 22

3. Click Change PC settings in the bottom-right corner of the screen, and then select General from the PCsettings screen.4. Scroll the right-side choi

Page 23 - Front 13

11 Backup and recovery in Windows 7To protect your information, use Windows Backup and Restore to back up individual files and folders, back upyour en

Page 24

Category Description HP 450UMAHP 450discreteHP 455UMAHP 455discreteGraphics AMD Radeon™ HD 8750M (switchable discrete)   Intel HD Graphics 4000

Page 25 - Right 15

Creating recovery mediaNOTE: Operating system recovery media can be created only once. Thereafter, the option to create thatmedia will not be availabl

Page 26 - Service tag and PCID label

Performing a system recoveryIn case of system failure or instability, the computer provides the following tools to recover your files:●Windows recover

Page 27 - PCID label

Using f11 recovery toolsCAUTION: Using f11 recovery tools completely erases hard drive contents and reformats the hard drive. Allfiles you have create

Page 28 - 3 Illustrated parts catalog

After the repair is completed:1. Eject the Windows 7 operating system DVD, and then insert the Driver Recovery disc.2. Install the Hardware Enabling D

Page 29 - Computer major components 19

12 Backup and Recovery in SUSE LinuxRecovery after a system failure is as good as your most recent backup. As you add new software and datafiles, you

Page 30

CAUTION: Using Recovery completely erases hard drive contents and reformats the hard drive. All files youhave created and any software installed on th

Page 31 - Computer major components 21

13 SpecificationsComputer specifications Metric U.S.DimensionsLength 25.6 cm 10.09 inWidth 37.5 cm 14.76 inHeight (front to rear) 2.3 to 2.9 cm 0.9 to

Page 32 - Display components

Metric U.S.Operating 0.75 g zero-to-peak, 10 Hz to 500 Hz, 0.25 oct/min sweep rateNonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min swee

Page 33 - Plastics Kit

Hard drive specifications 1-TB* 750-GB* 500-GB* 320-GB*DimensionsHeight 9.5 mm 9.5 mm 9.5 mm 9.5 mmWidth 70 mm 70 mm 70 mm 70 mmWeight 115 g 115 g 101

Page 34 - Cable Kit

DVD±RW SuperMulti DL Drive specificationsApplicable disc Read:CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (P

Page 35 - Mass storage devices

Category Description HP 450UMAHP 450discreteHP 455UMAHP 455discrete●320-GB, 5400-rpm●128-GB Solid-state drive (SSD) Supports the following drives:●75

Page 36 - Miscellaneous parts

Blu-ray ROM DVD±RW SuperMulti DL DriveApplicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CDTEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I,CD-I Bridg

Page 37

Disc thickness 1.2 mm (0.047 in)Track pitch 0.74 mAccess time CD DVDRandom < 100 ms < 125 msFull Stroke < 175 ms < 225 msAudio output lev

Page 38

14 Statement of VolatilityThe purpose of this document is to provide general information regarding non-volatile memory in industry-standards based HP

Page 39

Configuration, then AMT Options. Then select Unconfigure AMT on next boot. Select Save thenYes. Select the File menu, and then select Save Changes and

Page 40

Non-volatile memory usageNon VolatileMemory TypeAmount(Size)Does thismemorystorecustomerdata?Does thismemoryretain datawhen power isremoved?What is th

Page 41

third party data storecontents can populatedby a remote managementconsole or localapplications registered byan administrator to haveaccess to the spac

Page 42 - Service considerations

Questions and answers1. How can the BIOS settings be restored (returned to factory settings)?a. Turn on or restart the computer and press F10 when pro

Page 43 - Drive handling

15 Power cord set requirementsThe wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120volts ac, or fro

Page 44 - Grounding guidelines

Country/region Accredited agency Applicable note numberJapan JIS 3The Netherlands KEMA 1New Zealand SANZ 1Norway NEMKO 1The People's Republic of

Page 45

16 RecyclingBatteryWhen a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of thebattery in general hou

Page 46

Category Description HP 450UMAHP 450discreteHP 455UMAHP 455discrete●Intel Centrino Advanced-N 6235●BCM943228HM4L 802.11abgn 2x2 Wi-Fi Adapterand Broad

Page 47 - Customer Self-Repair parts

Perform the following steps to disassemble the display assembly:1. Remove all screw covers (1) and screws (2) that secure the display bezel to the dis

Page 48 - Description Spare part number

5. Remove all screws (1) that secure the display panel assembly to the display enclosure.6. Remove the display panel assembly (2) from the display enc

Page 49

12. Lift the top edge of the backlight cover (2) and swing it outward.13. Remove the backlight cover.14. Position the display panel right-side up.15.

Page 50 - Hard drive

17. Remove the backlight frame from the display panel.18. Remove the backlight from the backlight frame.19. Disconnect the display panel cable (1) fro

Page 51

23. Remove the LCD panel.24. Recycle the LCD panel and backlight.134 Chapter 16 Recycling

Page 52

IndexAAC adapter, spare part numbers 26,28AC adapter/battery light 14antennasdisconnecting 47, 49audio boardspare part number 30audio, product descrip

Page 53 - Optical drive

Hhard driveprecautions 33product description 2removing 40spare part numbers 21, 25, 27,28, 40specifications 118Hard Drive Hardware Kit, spare partnumb

Page 54

ports 4power requirements 4processors 1product name 1security 5serviceability 6webcam 3wireless 3product name 1Rrecovery 107, 114recovery partition 10

Page 55 - Memory modules

Category Description HP 450UMAHP 450discreteHP 455UMAHP 455discreteSecurity Integrated fingerprint reader (optional)  Intel AT support  Secur

Page 56

Category Description HP 450UMAHP 450discreteHP 455UMAHP 455discrete Windows 8 EM 32  Windows 8 CH 32  Certified: Microsoft WHQL 

Page 57 - WLAN/Bluetooth combo card

2 External component identificationDisplayComponent Description(1) WLAN antennas (2)* (select models only) Send and receive wireless signals to commun

Page 58

Component DescriptionNOTE: The display switch is not visible on the outside of thecomputer.*The antennas are not visible on the outside of the compute

Page 59 - WWAN module

LightsNOTE: Your computer may look slightly different from the illustration in this section.Component Description(1)Power light ●On: The computer is o

Page 60

© Copyright 2013 Hewlett-PackardDevelopment Company, L.P.Bluetooth is a trademark owned by itsproprietor and used by Hewlett-PackardCompany under lice

Page 61 - Keyboard

Buttons and fingerprint reader (select models only)NOTE: Your computer may look slightly different from the illustration in this section.Component Des

Page 62

Component Description(2) Speakers (2) Produce DTS Sound+.To use the DTS Sound+software:Windows 8: From the Start screen, type DTS, and then select D

Page 63

KeysComponent Description(1) esc key Displays system information when pressed in combination withthe fn key.NOTE: Not applicable to SLED.(2) fn ke

Page 64

FrontComponent Description(1)Hard drive light●Blinking white: The hard drive is being accessed.●Amber: HP 3D DriveGuard has temporarily parked thehard

Page 65

LeftComponent Description(1)Power connector Connects an AC adapter.(2) AC adapter/Battery light●White: The computer is connected to external power a

Page 66

RightComponent Description(1)Audio-out (headphone) jack Produces sound when connected to optional powered stereospeakers, headphones, earbuds, a heads

Page 67

Service tag and PCID labelService tagWhen ordering parts or requesting information, provide the computer serial number and model descriptionprovided o

Page 68

PCID labelThe PCID label provides the information required to properly reset the notebook firmware (BIOS) back tofactory shipped specifications when r

Page 69

3 Illustrated parts catalogComputer major componentsNOTE: Details about your computer, including model, serial number, product key, and length of warr

Page 70 - Speaker assembly

Item Description Spare part number(1) Display panel, 39.6-cm (15.6-inch), HD, anti-glare For use in Intel models: For use in models without a we

Page 71

Important Notice about Customer Self-Repair PartsCAUTION: Your computer includes Customer Self-Repair parts and parts that should only be accessed by

Page 72 - Fingerprint reader assembly

Item Description Spare part number ●Non-Windows 8 with 1-GB discrete graphics memory 722818-001 ●Non-Windows 8 with 2-GB discrete graphics memory 7228

Page 73 - Power button board

Item Description Spare part number(16) Base enclosure 721933-001(17) WLAN module Intel Centrino Advanced-N 6235 670292-001 Atheros AR9485 802.11b/g/

Page 74

Display componentsItem Description Spare part number(1) Display bezel For use in models with a webcam 721934-001 For use in models without a webc

Page 75 - Function board

Item Description Spare part number(8) WWAN antennas 721931-001(9) Display rear cover 721932-001Plastics KitItem Description Spare part number Plastic

Page 76 - Card reader board

Cable KitItem Description Spare part number Cable Kit 721936-001(1) Display/webcam cable (2) USB/audio board connector cable (3) Battery connector

Page 77

Mass storage devices Description Spare part number(1) Hard drives 1-TB, 5400-rpm (Intel models only) 676521-001 750-GB, 5400-rpm 634250-001 500-GB,

Page 78 - USB/audio board

Miscellaneous partsDescription Spare part numberAC adapters90-W AC adapter 693712-00190-W AC adapter for use in India 693713-00165-W AC adapter 693711

Page 79 - System board

Sequential part number listingCSR flag designations:A = MandatoryB = OptionalC = Service technician recommendedN = Non-user replaceableSpare partnumbe

Page 80

Spare partnumberCSR flag Description693712-001 A 90-W AC adapter693713-001 A 90-W AC adapter for use in India700627-001 N Intel Core i3 processor, 312

Page 81

Spare partnumberCSR flag Description721953-031 A Keyboard for use in the United Kingdom721953-041 A Keyboard for use in Germany721953-051 A Keyboard f

Page 82 - Power cable

iv Important Notice about Customer Self-Repair Parts

Page 83

Spare partnumberCSR flag Description721522-001 N System board for use in Intel models without Windows 8 and 2-GB discrete graphics (includes thermalma

Page 84 - Battery cable

Spare partnumberCSR flag Description722818-001 N System board for use in AMD models without Windows 8 with 1-GB discrete graphics (includes thermalmat

Page 85 - RTC battery – WWAN models

4 Removal and replacement procedurespreliminary requirementsTools requiredYou will need the following tools to complete the removal and replacement pr

Page 86

Cables and connectorsCAUTION: When servicing the computer, be sure that cables are placed in their proper locations during thereassembly process. Impr

Page 87 - Fan/heat sink assembly

Grounding guidelinesElectrostatic discharge damageElectronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure

Page 88

Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro

Page 89

Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c

Page 90 - Processor

5 Removal and replacement procedures forCustomer Self-Repair partsCAUTION: The Customer Self-Repair program is not available in all locations. Install

Page 91

BatteryDescription Spare part number9-cell, 93 WHr, 2.8 Ah Li-ion battery 708458-0016-cell, 47 WHr, 2.2 Ah Li-ion battery 708457-001Before removing th

Page 92 - Display assembly

Service doorRemove the service door to access the memory module slot, hard drive, and other components.Before removing the service door, follow these

Page 93

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not placethe computer directly on

Page 94

Using the optional security screwUse the optional security screw to lock the service door to the bottom of the computer. When not in use thesecurity s

Page 95

To remove a hard drive:1. Position the computer upside down on a flat surface.2. Remove the 4 Phillips PM2.5×3.0 screws that secure the hard drive to

Page 96

5. To remove the hard drive from the hard drive cover, remove the 4 Phillips PM3.0×4.0 screws (1) thatsecure the cover to the drive, and then lift the

Page 97

Optical driveNOTE: All optical drive spare part kits include an optical drive bezel, bracket, and screws.Description Spare part numberDVD-ROM drive 72

Page 98

4. Remove the optical drive (3) from the computer.5. To remove the bracket from the optical drive, remove the Phillips PM2.0×3.0 screw (1) that secure

Page 99

Memory modulesNOTE: Primary and expansion memory is installed in a stacked configuration in the bottom of thecomputer.If only one memory module is ins

Page 100 - Updating the BIOS

3. Remove the memory module (2) by pulling the module away from the slot at an angle.NOTE: Memory modules are designed with a notch to prevent incorre

Page 101 - Downloading a BIOS update

WLAN/Bluetooth combo cardThe computer uses a card that provides both WLAN and Bluetooth functionality.The WLAN module and WWAN module are not intercha

Page 102 - Using MultiBoot

4. Remove the WLAN module (3) by pulling the module away from the slot at an angle.NOTE: WLAN modules are designed with a notch to prevent incorrect i

Page 103

WWAN moduleThe WLAN module and WWAN module are not interchangeable.The WWAN module is available on select models only.Description Spare part numberHP

Page 104 - Using System Diagnostics

vi Safety warning notice

Page 105 - Using Setup Utility

4. Remove the WWAN module (3) by pulling the module away from the slot at an angle.NOTE: WWAN modules are designed with a notch to prevent incorrect i

Page 106 - Displaying system information

KeyboardNOTE: For a detailed list of available keyboards, see Sequential part number listing on page 27.Description Spare part numberKeyboard 721953-x

Page 107 - Exiting Setup Utility

6. Lift the top of the keyboard up at an angle (2).NOTE: Make sure not to prematurely pull the keyboard cable out of the system board connector.7. Rot

Page 108 - Determining the BIOS version

6 Removal and replacement procedures forAuthorized Service Provider partsCAUTION: Components described in this chapter should only be accessed by an a

Page 109

RTC battery – models without WWANNOTE: RTC battery location varies on model with and without WWAN modules.WWAN models: you must remove the system boar

Page 110 - Using Computer Setup

Top coverNOTE: Top cover spare part kits include the touchpad assembly.Description Spare part numberTop cover with a fingerprint reader (includes fing

Page 111

2. Remove the following covers and screws that secure the top cover to the computer:NOTE: Rubber screw covers come in three different sizes and are av

Page 112

4. Remove the following screws:(1) 2 Phillips PM2.0×3.0 screws from the optical drive bay(2) 5 Phillips PM2.5×3.0 screws from the battery bay5. Positi

Page 113

7. Disconnect the following cables from the system board:●(1): Power button board cable●(2): Speaker cable●(3): Function board cable●(4): Card reader

Page 114 - Backing up your information

10. Disconnect the audio/USB board cable (3) from the system board, and then remove the top cover fromthe computer.Reverse this procedure to install t

Page 115 - Performing a system recovery

Table of contents1 Product description ...

Page 116

Speaker assemblyDescription Spare part numberSpeaker assembly 721950-001NOTE: You must remove the left speaker to remove to function board cable.Befor

Page 117

5. Remove the speakers from the computer (4).Reverse this procedure to install the speaker assembly.Component replacement procedures 61

Page 118 - Using HP Software Setup

Fingerprint reader assemblyDescription Spare part numberFingerprint reader assembly (includes cable, bracket, holder, and screws) 721939-001Before rem

Page 119

Power button boardDescription Spare part numberPower button board assembly 721531-001Before removing the power button board, follow these steps:1. Shu

Page 120

4. Lift the top side of the board up at an angle, and then lift board out from under the tab to remove itfrom the top cover (3).Reverse this procedure

Page 121

Function boardDescription Spare part numberFunction board 721943-001Before removing the function board, follow these steps:1. Shut down the computer.

Page 122 - Using f11 recovery tools

4. Turn the board upside down, and then disconnect the cable (3) from the board (4).5. Remove the function board from the top cover.Reverse this proce

Page 123

NOTE: Before you remove the card reader, make sure nothing (memory card or plastic insert) in installed.1. Position the top cover upside-down.2. Disco

Page 124

USB/audio boardDescription Spare part numberUSB/audio board 721542-001Before removing the USB/audio board, follow these steps:1. Shut down the compute

Page 125

Reverse this procedure to install the USB/audio board.System boardNOTE: All system board spare part kits include replacement thermal material.Descript

Page 126 - 13 Specifications

5 Removal and replacement procedures for Customer Self-Repair parts ... 37Component replace

Page 127

4. Remove the battery (see Battery on page 38).5. Remove the following components:a. Service door (see Service door on page 39).b. Hard drive (see Har

Page 128 - Hard drive specifications

6. Pull the system board up and toward the right to remove it from the computer (2).NOTE: The power cable connects to a connector on the bottom of the

Page 129

Optical drive extension boardDescription Spare part numberOptical drive extension board 721944-001Before removing the optical drive extension board, f

Page 130 - DVD-ROM drive

Before removing the power cable, follow these steps:1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn t

Page 131

Battery cableThe battery cable is included in the Cable Kit, spare part number 721936-001.Before removing the battery cable, follow these steps:1. Shu

Page 132 - 14 Statement of Volatility

RTC battery – WWAN modelsNOTE: RTC battery location varies on model with and without WWAN modules.WWAN models: you must remove the system board to rep

Page 133

3. Lift the battery to disengage it from the tape that secures it to the system board (2).Reverse this procedure to install the RTC battery.76 Chapter

Page 134 - Non-volatile memory usage

Fan/heat sink assemblyAll fan/heat sink assembly spare part kits include replacement thermal material.Description Spare part numberFan/heat sink assem

Page 135 - Non-volatile memory usage 125

c. Lift the fan/heat sink from the system board (8).NOTE: For discrete models, thoroughly clean thermal material from the surfaces of the systemboard

Page 136 - Questions and answers

c. Lift the fan/heat sink from the system board (6).NOTE: For UMA models, thoroughly clean thermal material from the surfaces of the systemboard compo

Page 137

About the boot device order ... 92Choosing M

Page 138

ProcessorNOTE: All processor spare part kits include replacement thermal material.Description Spare part numberIntel models: Intel Core i7 3632QM, 2.

Page 139 - 16 Recycling

h. System board (see System board on page 69)i. Fan/heat sink assembly (see Fan/heat sink assembly on page 77)Remove the processor:1. Position the sys

Page 140

Display assemblyAll display assemblies include WLAN antenna transceivers and cables.For a list of individual display spare parts, see Display componen

Page 141

3. Pull the antennas through the hole that leads to the other side of the top cover (2).4. Place the computer upright and open as far as possible.5. R

Page 142

8. Lift the display assembly straight up and remove it (2).CAUTION: When installing the display assembly, be sure that the wireless antenna cables are

Page 143

11. Flex the top (3) of the bezel, the inside edges of the left and right sides (4), and then the bottom (5) ofthe bezel until it disengages from the

Page 144 - 134 Chapter 16 Recycling

13. If it is necessary to replace the webcam or microphone module, disconnect the cable from the module(1), and then gently pull the module away from

Page 145

16. If it is necessary to remove the display panel from the enclosure, remove the 4 Phillips PM2.5×3.0screws (1) that secure the panel to the display

Page 146

19. Lift the display/webcam cable assembly straight up and off the display panel.20. If it is necessary to remove the antennas from the display enclos

Page 147

7 Computer Setup (BIOS), MultiBoot, andSystem Diagnostics in Windows 8Using Computer SetupComputer Setup, or Basic Input/Output System (BIOS), control

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