HP ProBook 450 G0 Notebook PCHP ProBook 455 G1 Notebook PCMaintenance and Service Guide
11 Backup and recovery in Windows 7 ... 109C
To exit Computer Setup menus, choose one of the following methods:●To exit Computer Setup menus without saving your changes:Click the Exit icon in the
BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing fn+esc (ifyou are already in Windows) or by using Compu
NOTE: After a message on the screen reports a successful installation, you can delete the downloaded filefrom your hard drive.Using MultiBootAbout the
Dynamically choosing a boot device using the f9 promptTo dynamically choose a boot device for the current startup sequence, follow these steps:1. Open
Using System DiagnosticsSystem Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioningproperly. The follow
8 Setup Utility (BIOS) and System Diagnosticsin Windows 7Using Setup UtilitySetup Utility, or Basic Input/Output System (BIOS), controls communication
Navigating and selecting in Setup UtilityTo navigate and select in Setup Utility, follow these steps:1. Turn on or restart the computer, and then pres
Restoring factory settings in Setup UtilityNOTE: Restoring defaults will not change the hard drive mode.To return all settings in Setup Utility to the
Determining the BIOS versionTo determine whether available BIOS updates contain later BIOS versions than those currently installed onthe computer, you
4. Double-click the file that has an .exe extension (for example, filename.exe).The BIOS installation begins.5. Complete the installation by following
1 Product descriptionCategory Description HP 450UMAHP 450discreteHP 455UMAHP 455discreteProduct Name HP ProBook 450 G0 Notebook PC HP ProBook 4
9 Computer Setup (BIOS) and AdvancedSystem Diagnostics in SUSE LinuxComputer Setup, or Basic Input/Output System (BIOS), controls communication betwee
To exit Computer Setup menus, choose one of the following methods:●To exit Computer Setup menus without saving your changes, click the Exit icon in th
BIOS version information (also known as ROM date and System BIOS) can be displayed as follows:1. Start Computer Setup.2. Use a pointing device or the
●Hard disk test—This test analyzes the physical condition of the hard drive, and then checks all data inevery sector of the hard drive. If the test de
10 Backup and recovery in Windows 8To protect your information, use Windows backup and restore utilities to back up individual files and folders,back
Performing a system recoveryIn case of system failure or instability, the computer provides the following tools to recover your files:●Windows recover
To recover the original hard drive image using f11:1. If possible, back up all personal files.2. If possible, check for the presence of the HP Recover
Using Windows Refresh for quick and easy recoveryWhen your computer is not working properly and you need to regain system stability, the Windows Refre
3. Click Change PC settings in the bottom-right corner of the screen, and then select General from the PCsettings screen.4. Scroll the right-side choi
11 Backup and recovery in Windows 7To protect your information, use Windows Backup and Restore to back up individual files and folders, back upyour en
Category Description HP 450UMAHP 450discreteHP 455UMAHP 455discreteGraphics AMD Radeon™ HD 8750M (switchable discrete) Intel HD Graphics 4000
Creating recovery mediaNOTE: Operating system recovery media can be created only once. Thereafter, the option to create thatmedia will not be availabl
Performing a system recoveryIn case of system failure or instability, the computer provides the following tools to recover your files:●Windows recover
Using f11 recovery toolsCAUTION: Using f11 recovery tools completely erases hard drive contents and reformats the hard drive. Allfiles you have create
After the repair is completed:1. Eject the Windows 7 operating system DVD, and then insert the Driver Recovery disc.2. Install the Hardware Enabling D
12 Backup and Recovery in SUSE LinuxRecovery after a system failure is as good as your most recent backup. As you add new software and datafiles, you
CAUTION: Using Recovery completely erases hard drive contents and reformats the hard drive. All files youhave created and any software installed on th
13 SpecificationsComputer specifications Metric U.S.DimensionsLength 25.6 cm 10.09 inWidth 37.5 cm 14.76 inHeight (front to rear) 2.3 to 2.9 cm 0.9 to
Metric U.S.Operating 0.75 g zero-to-peak, 10 Hz to 500 Hz, 0.25 oct/min sweep rateNonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min swee
Hard drive specifications 1-TB* 750-GB* 500-GB* 320-GB*DimensionsHeight 9.5 mm 9.5 mm 9.5 mm 9.5 mmWidth 70 mm 70 mm 70 mm 70 mmWeight 115 g 115 g 101
DVD±RW SuperMulti DL Drive specificationsApplicable disc Read:CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (P
Category Description HP 450UMAHP 450discreteHP 455UMAHP 455discrete●320-GB, 5400-rpm●128-GB Solid-state drive (SSD) Supports the following drives:●75
Blu-ray ROM DVD±RW SuperMulti DL DriveApplicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CDTEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I,CD-I Bridg
Disc thickness 1.2 mm (0.047 in)Track pitch 0.74 mAccess time CD DVDRandom < 100 ms < 125 msFull Stroke < 175 ms < 225 msAudio output lev
14 Statement of VolatilityThe purpose of this document is to provide general information regarding non-volatile memory in industry-standards based HP
Configuration, then AMT Options. Then select Unconfigure AMT on next boot. Select Save thenYes. Select the File menu, and then select Save Changes and
Non-volatile memory usageNon VolatileMemory TypeAmount(Size)Does thismemorystorecustomerdata?Does thismemoryretain datawhen power isremoved?What is th
third party data storecontents can populatedby a remote managementconsole or localapplications registered byan administrator to haveaccess to the spac
Questions and answers1. How can the BIOS settings be restored (returned to factory settings)?a. Turn on or restart the computer and press F10 when pro
15 Power cord set requirementsThe wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120volts ac, or fro
Country/region Accredited agency Applicable note numberJapan JIS 3The Netherlands KEMA 1New Zealand SANZ 1Norway NEMKO 1The People's Republic of
16 RecyclingBatteryWhen a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of thebattery in general hou
Category Description HP 450UMAHP 450discreteHP 455UMAHP 455discrete●Intel Centrino Advanced-N 6235●BCM943228HM4L 802.11abgn 2x2 Wi-Fi Adapterand Broad
Perform the following steps to disassemble the display assembly:1. Remove all screw covers (1) and screws (2) that secure the display bezel to the dis
5. Remove all screws (1) that secure the display panel assembly to the display enclosure.6. Remove the display panel assembly (2) from the display enc
12. Lift the top edge of the backlight cover (2) and swing it outward.13. Remove the backlight cover.14. Position the display panel right-side up.15.
17. Remove the backlight frame from the display panel.18. Remove the backlight from the backlight frame.19. Disconnect the display panel cable (1) fro
23. Remove the LCD panel.24. Recycle the LCD panel and backlight.134 Chapter 16 Recycling
IndexAAC adapter, spare part numbers 26,28AC adapter/battery light 14antennasdisconnecting 47, 49audio boardspare part number 30audio, product descrip
Hhard driveprecautions 33product description 2removing 40spare part numbers 21, 25, 27,28, 40specifications 118Hard Drive Hardware Kit, spare partnumb
ports 4power requirements 4processors 1product name 1security 5serviceability 6webcam 3wireless 3product name 1Rrecovery 107, 114recovery partition 10
Category Description HP 450UMAHP 450discreteHP 455UMAHP 455discreteSecurity Integrated fingerprint reader (optional) Intel AT support Secur
Category Description HP 450UMAHP 450discreteHP 455UMAHP 455discrete Windows 8 EM 32 Windows 8 CH 32 Certified: Microsoft WHQL
2 External component identificationDisplayComponent Description(1) WLAN antennas (2)* (select models only) Send and receive wireless signals to commun
Component DescriptionNOTE: The display switch is not visible on the outside of thecomputer.*The antennas are not visible on the outside of the compute
LightsNOTE: Your computer may look slightly different from the illustration in this section.Component Description(1)Power light ●On: The computer is o
© Copyright 2013 Hewlett-PackardDevelopment Company, L.P.Bluetooth is a trademark owned by itsproprietor and used by Hewlett-PackardCompany under lice
Buttons and fingerprint reader (select models only)NOTE: Your computer may look slightly different from the illustration in this section.Component Des
Component Description(2) Speakers (2) Produce DTS Sound+.To use the DTS Sound+software:Windows 8: From the Start screen, type DTS, and then select D
KeysComponent Description(1) esc key Displays system information when pressed in combination withthe fn key.NOTE: Not applicable to SLED.(2) fn ke
FrontComponent Description(1)Hard drive light●Blinking white: The hard drive is being accessed.●Amber: HP 3D DriveGuard has temporarily parked thehard
LeftComponent Description(1)Power connector Connects an AC adapter.(2) AC adapter/Battery light●White: The computer is connected to external power a
RightComponent Description(1)Audio-out (headphone) jack Produces sound when connected to optional powered stereospeakers, headphones, earbuds, a heads
Service tag and PCID labelService tagWhen ordering parts or requesting information, provide the computer serial number and model descriptionprovided o
PCID labelThe PCID label provides the information required to properly reset the notebook firmware (BIOS) back tofactory shipped specifications when r
3 Illustrated parts catalogComputer major componentsNOTE: Details about your computer, including model, serial number, product key, and length of warr
Item Description Spare part number(1) Display panel, 39.6-cm (15.6-inch), HD, anti-glare For use in Intel models: For use in models without a we
Important Notice about Customer Self-Repair PartsCAUTION: Your computer includes Customer Self-Repair parts and parts that should only be accessed by
Item Description Spare part number ●Non-Windows 8 with 1-GB discrete graphics memory 722818-001 ●Non-Windows 8 with 2-GB discrete graphics memory 7228
Item Description Spare part number(16) Base enclosure 721933-001(17) WLAN module Intel Centrino Advanced-N 6235 670292-001 Atheros AR9485 802.11b/g/
Display componentsItem Description Spare part number(1) Display bezel For use in models with a webcam 721934-001 For use in models without a webc
Item Description Spare part number(8) WWAN antennas 721931-001(9) Display rear cover 721932-001Plastics KitItem Description Spare part number Plastic
Cable KitItem Description Spare part number Cable Kit 721936-001(1) Display/webcam cable (2) USB/audio board connector cable (3) Battery connector
Mass storage devices Description Spare part number(1) Hard drives 1-TB, 5400-rpm (Intel models only) 676521-001 750-GB, 5400-rpm 634250-001 500-GB,
Miscellaneous partsDescription Spare part numberAC adapters90-W AC adapter 693712-00190-W AC adapter for use in India 693713-00165-W AC adapter 693711
Sequential part number listingCSR flag designations:A = MandatoryB = OptionalC = Service technician recommendedN = Non-user replaceableSpare partnumbe
Spare partnumberCSR flag Description693712-001 A 90-W AC adapter693713-001 A 90-W AC adapter for use in India700627-001 N Intel Core i3 processor, 312
Spare partnumberCSR flag Description721953-031 A Keyboard for use in the United Kingdom721953-041 A Keyboard for use in Germany721953-051 A Keyboard f
iv Important Notice about Customer Self-Repair Parts
Spare partnumberCSR flag Description721522-001 N System board for use in Intel models without Windows 8 and 2-GB discrete graphics (includes thermalma
Spare partnumberCSR flag Description722818-001 N System board for use in AMD models without Windows 8 with 1-GB discrete graphics (includes thermalmat
4 Removal and replacement procedurespreliminary requirementsTools requiredYou will need the following tools to complete the removal and replacement pr
Cables and connectorsCAUTION: When servicing the computer, be sure that cables are placed in their proper locations during thereassembly process. Impr
Grounding guidelinesElectrostatic discharge damageElectronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro
Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c
5 Removal and replacement procedures forCustomer Self-Repair partsCAUTION: The Customer Self-Repair program is not available in all locations. Install
BatteryDescription Spare part number9-cell, 93 WHr, 2.8 Ah Li-ion battery 708458-0016-cell, 47 WHr, 2.2 Ah Li-ion battery 708457-001Before removing th
Service doorRemove the service door to access the memory module slot, hard drive, and other components.Before removing the service door, follow these
Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not placethe computer directly on
Using the optional security screwUse the optional security screw to lock the service door to the bottom of the computer. When not in use thesecurity s
To remove a hard drive:1. Position the computer upside down on a flat surface.2. Remove the 4 Phillips PM2.5×3.0 screws that secure the hard drive to
5. To remove the hard drive from the hard drive cover, remove the 4 Phillips PM3.0×4.0 screws (1) thatsecure the cover to the drive, and then lift the
Optical driveNOTE: All optical drive spare part kits include an optical drive bezel, bracket, and screws.Description Spare part numberDVD-ROM drive 72
4. Remove the optical drive (3) from the computer.5. To remove the bracket from the optical drive, remove the Phillips PM2.0×3.0 screw (1) that secure
Memory modulesNOTE: Primary and expansion memory is installed in a stacked configuration in the bottom of thecomputer.If only one memory module is ins
3. Remove the memory module (2) by pulling the module away from the slot at an angle.NOTE: Memory modules are designed with a notch to prevent incorre
WLAN/Bluetooth combo cardThe computer uses a card that provides both WLAN and Bluetooth functionality.The WLAN module and WWAN module are not intercha
4. Remove the WLAN module (3) by pulling the module away from the slot at an angle.NOTE: WLAN modules are designed with a notch to prevent incorrect i
WWAN moduleThe WLAN module and WWAN module are not interchangeable.The WWAN module is available on select models only.Description Spare part numberHP
vi Safety warning notice
4. Remove the WWAN module (3) by pulling the module away from the slot at an angle.NOTE: WWAN modules are designed with a notch to prevent incorrect i
KeyboardNOTE: For a detailed list of available keyboards, see Sequential part number listing on page 27.Description Spare part numberKeyboard 721953-x
6. Lift the top of the keyboard up at an angle (2).NOTE: Make sure not to prematurely pull the keyboard cable out of the system board connector.7. Rot
6 Removal and replacement procedures forAuthorized Service Provider partsCAUTION: Components described in this chapter should only be accessed by an a
RTC battery – models without WWANNOTE: RTC battery location varies on model with and without WWAN modules.WWAN models: you must remove the system boar
Top coverNOTE: Top cover spare part kits include the touchpad assembly.Description Spare part numberTop cover with a fingerprint reader (includes fing
2. Remove the following covers and screws that secure the top cover to the computer:NOTE: Rubber screw covers come in three different sizes and are av
4. Remove the following screws:(1) 2 Phillips PM2.0×3.0 screws from the optical drive bay(2) 5 Phillips PM2.5×3.0 screws from the battery bay5. Positi
7. Disconnect the following cables from the system board:●(1): Power button board cable●(2): Speaker cable●(3): Function board cable●(4): Card reader
10. Disconnect the audio/USB board cable (3) from the system board, and then remove the top cover fromthe computer.Reverse this procedure to install t
Table of contents1 Product description ...
Speaker assemblyDescription Spare part numberSpeaker assembly 721950-001NOTE: You must remove the left speaker to remove to function board cable.Befor
5. Remove the speakers from the computer (4).Reverse this procedure to install the speaker assembly.Component replacement procedures 61
Fingerprint reader assemblyDescription Spare part numberFingerprint reader assembly (includes cable, bracket, holder, and screws) 721939-001Before rem
Power button boardDescription Spare part numberPower button board assembly 721531-001Before removing the power button board, follow these steps:1. Shu
4. Lift the top side of the board up at an angle, and then lift board out from under the tab to remove itfrom the top cover (3).Reverse this procedure
Function boardDescription Spare part numberFunction board 721943-001Before removing the function board, follow these steps:1. Shut down the computer.
4. Turn the board upside down, and then disconnect the cable (3) from the board (4).5. Remove the function board from the top cover.Reverse this proce
NOTE: Before you remove the card reader, make sure nothing (memory card or plastic insert) in installed.1. Position the top cover upside-down.2. Disco
USB/audio boardDescription Spare part numberUSB/audio board 721542-001Before removing the USB/audio board, follow these steps:1. Shut down the compute
Reverse this procedure to install the USB/audio board.System boardNOTE: All system board spare part kits include replacement thermal material.Descript
5 Removal and replacement procedures for Customer Self-Repair parts ... 37Component replace
4. Remove the battery (see Battery on page 38).5. Remove the following components:a. Service door (see Service door on page 39).b. Hard drive (see Har
6. Pull the system board up and toward the right to remove it from the computer (2).NOTE: The power cable connects to a connector on the bottom of the
Optical drive extension boardDescription Spare part numberOptical drive extension board 721944-001Before removing the optical drive extension board, f
Before removing the power cable, follow these steps:1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn t
Battery cableThe battery cable is included in the Cable Kit, spare part number 721936-001.Before removing the battery cable, follow these steps:1. Shu
RTC battery – WWAN modelsNOTE: RTC battery location varies on model with and without WWAN modules.WWAN models: you must remove the system board to rep
3. Lift the battery to disengage it from the tape that secures it to the system board (2).Reverse this procedure to install the RTC battery.76 Chapter
Fan/heat sink assemblyAll fan/heat sink assembly spare part kits include replacement thermal material.Description Spare part numberFan/heat sink assem
c. Lift the fan/heat sink from the system board (8).NOTE: For discrete models, thoroughly clean thermal material from the surfaces of the systemboard
c. Lift the fan/heat sink from the system board (6).NOTE: For UMA models, thoroughly clean thermal material from the surfaces of the systemboard compo
About the boot device order ... 92Choosing M
ProcessorNOTE: All processor spare part kits include replacement thermal material.Description Spare part numberIntel models: Intel Core i7 3632QM, 2.
h. System board (see System board on page 69)i. Fan/heat sink assembly (see Fan/heat sink assembly on page 77)Remove the processor:1. Position the sys
Display assemblyAll display assemblies include WLAN antenna transceivers and cables.For a list of individual display spare parts, see Display componen
3. Pull the antennas through the hole that leads to the other side of the top cover (2).4. Place the computer upright and open as far as possible.5. R
8. Lift the display assembly straight up and remove it (2).CAUTION: When installing the display assembly, be sure that the wireless antenna cables are
11. Flex the top (3) of the bezel, the inside edges of the left and right sides (4), and then the bottom (5) ofthe bezel until it disengages from the
13. If it is necessary to replace the webcam or microphone module, disconnect the cable from the module(1), and then gently pull the module away from
16. If it is necessary to remove the display panel from the enclosure, remove the 4 Phillips PM2.5×3.0screws (1) that secure the panel to the display
19. Lift the display/webcam cable assembly straight up and off the display panel.20. If it is necessary to remove the antennas from the display enclos
7 Computer Setup (BIOS), MultiBoot, andSystem Diagnostics in Windows 8Using Computer SetupComputer Setup, or Basic Input/Output System (BIOS), control
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