HP ENVY Sleekbook 6 andHP ENVY Ultrabook 6Maintenance and Service GuideIMPORTANT! This document is intended for HPauthorized service providers only.
Category Description HP ENVYSleekbook 6HP ENVYUltrabook 6Chipset AMD A70M fusion controller hub (FCH) √ Intel HM77 Express Chipset √Graphics Inte
Using HP Recovery media to recoverYou can use HP Recovery media to recover the original system. This method can be used if your systemdoes not have an
UbuntuRecovery after a system failure is as good as your most recent backup. As you add new software anddata files, you should continue to back up you
To create the restore image:1. Click the System menu icon at the far right of the top panel, and then click System Settings> Backup.2. Select Stora
NOTE: Before you back up your information, be sure you have designated a location to save thebackup files.1.Click the System menu icon at the far righ
8 Power cord set requirementsThe wide-range input feature of the computer permits it to operate from any line voltage from 100 to120 volts AC, or from
Requirements for specific countries and regionsCountry/region Accredited agency Applicable note numberArgentina IRAM 1Australia SAA 1Austria OVE 1Belg
Country/region Accredited agency Applicable note numberThe United States UL 21. The flexible cord must be Type HO5VV-F, 3-conductor, 0.75-mm² conducto
9 RecyclingWhen a non-rechargeable or rechargeable battery has reached the end of its useful life, do not disposeof the battery in general household w
IndexAAC adapter 14AC adapter, spare part numbers26, 29, 33action keysidentifying 9antennaspare part number 28Antenna Kit, spare part number28audio, p
Iintegrated webcam light,identifying 7internal display switch,identifying 6internal microphones, identifying6Jjacksaudio-in (microphone) 14audio-out (
Category Description HP ENVYSleekbook 6HP ENVYUltrabook 6Memory (continued) DDR3L-1600MHz single channel supportDDR3-1333MHz single channel support (D
solid-state drive, spare partnumbers 28speakerspare part number 20Speaker Kitspare part number 20Speaker Kit, spare part number28, 69speakersremoval 6
Category Description HP ENVYSleekbook 6HP ENVYUltrabook 6Audio and video(continued)HP TrueVision high-definition webcam (fixed, no tilt,1280×720 by 30
Category Description HP ENVYSleekbook 6HP ENVYUltrabook 6Keyboard/pointingdevices97% Duracoat, island-style black keyboard, no spill-resistance (in bl
2 External component identificationDisplayComponent Description(1) Internal display switch Turns off the display and initiates Sleep if the display is
Component Description(5) HP TrueVision HD Webcam Records video, captures still photographs, and allows videoconferences and online chat by means of st
Button, speakers, and subwooferComponent Description(1)Power button●When the computer is off, press the button to turn onthe computer.●When the comput
Component Description(2) Speakers (2) Produce sound.(3) HP Triple Bass Reflex Subwoofer Provides superior bass sound.KeysComponent Description(1)
LightsComponent Description(1)Power light●White: The computer is on.●Blinking white: The computer is in the Sleep state, whichis an energy-saving mode
TouchPadComponent Description(1) TouchPad on/off button Turns the TouchPad on or off.(2) TouchPad light●On: The TouchPad is off.●Off: The TouchPad i
© Copyright 2012 Hewlett-PackardDevelopment Company, L.P.AMD, the AMD Arrow logo, andcombinations thereof, are trademarks ofAdvanced Micro Devices, In
Left sideComponent Description(1)RJ-45 (network) jack Connects a network cable.(2)HDMI port Connects an optional video or audio device, such as a high
Component Description(5)Hard drive light●Blinking white: The hard drive is being accessed.●Amber: HP 3D DriveGuard has temporarily parked thehard driv
Right sideComponent Description(1) Security cable slot Attaches an optional security cable to the computer.NOTE: The security cable is designed to a
BottomComponent DescriptionVents (2) Enable airflow to cool internal components.NOTE: The computer fan starts up automatically to coolinternal compone
3 Illustrated parts catalogService tagWhen ordering parts or requesting information, provide the computer serial number and modeldescription provided
Computer major componentsItem Component Spare partnumber(1) 15.6-in, BrightView, display assembly (includes microphone, webcam, and 2 wireless antenna
Item Component Spare partnumber Full high-definition (FHD) display assembly In midnight black finish for use only on computer models equipped with a
Item Component Spare partnumber For use only on computer models equipped with an Intel processor in Spain 698682-071 For use only on computer models
Item Component Spare partnumber For use only on computer models equipped with an Intel processor in Slovenia 698681-BA1 For use only on computer mod
Item Component Spare partnumber For use only on computer models equipped with an AMD A4-4355M 1.70-GHz (SC turbo upto 2.30-GHz) processor (1.0-MB L2
Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the device, do notplace the device directly on your
Item Component Spare partnumber For use only on computer models equipped with an Intel Dual Core i5-3317U 1.70-GHz (SCturbo up to 2.60-GHz) processor
Item Component Spare partnumber For use only on computer models equipped with an Intel Dual Core i3-3217U 1.80-GHzprocessor (1600-MHz FSB, 3.00-MB L3
Item Component Spare partnumber(13) Fan (includes cable) 686580-001(14) Audio/USB board 686597-001(15) 4-cell, 60-WHr, 4.1-AHr, Li-ion battery 681951-
Mass storage devicesItem Component Spare part number(1) Hard drive (7.0-mm [2.5-in], SATA)NOTE: The hard drive spare kit does not include the hard dri
Item Component Spare part number(4) Optical drive (includes bezel and bracket): Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive 659941-001 DVD±R
Sequential part number listingSpare part number Description490371-001 Power cord for use on all computer models in North America (3-pin, black, 1.83-m
Spare part number Description655795-005 Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.0 Combo Adapter657325-005 Broadcom 4313GN 802.11b/g/n
Spare part number Description688003-001 Power button board (includes cable)688004-001 Media Card Reader assembly689855-001 Base enclosure in ruby red
Spare part number Description698679-041 Keyboard in midnight black finish for use only on computer models equipped with an Intel processorand the Wind
Spare part number Description698680-251 Keyboard with backlight in midnight black finish for use only on computer models equipped with theWindows 8 op
iv Safety warning notice
Spare part number Description698681-BA1 Keyboard in midnight black and natural silver finish for use only on computer models equipped withan Intel pro
Spare part number Description707750-001 65-W, non-PFC, EM, 2-wire AC adapter for use only on computer models equipped with anIntel processor708268-001
Spare part number Description708975-601 System board for use only on computer models equipped with an Intel Dual Core i3-3217U 1.80-GHz processor (160
Spare part number Description713692-501 System board for use only on computer models equipped with an Intel Dual Core i5-3317U 1.70-GHz (SC turbo up t
Spare part number Description713703-501 System board for use only on computer models equipped with an Intel Dual Core i3-2377M 1.50-GHz processor (133
4 Removal and replacementproceduresCAUTION: This computer does not have user-replaceable parts. Only HP authorized serviceproviders should perform the
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseator seat the cables during removal and insertion. Ha
CAUTION: To prevent damage to the computer when you are removing or installing internalcomponents, observe these precautions:Keep components in their
Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro
Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c
Table of contents1 Product description ... 12
Component replacement proceduresThis chapter provides removal and replacement procedures.There are as many as 77 screws that must be removed, replaced
Base enclosureDescription Spare part numberIn ruby red finish for use only on computer models equipped with an AMD processor 689855-001In midnight bla
2.Remove the bottom enclosure.NOTE: To remove the bottom enclosure, use a thin, non-conductive tool such as the HP ToolShroud separator, available on
2.Disconnect the battery cable.3.Move the battery cable to the side (1), and then remove the 6 Phillips PM 2.5×4.2 screws (2) thatsecure the battery t
Reverse this procedure to install the battery.Hard driveDescription Spare part number500 GB, 5400 rpm 683802-005320 GB, 7200 rpm 634862-005320 GB, 540
2.Remove the hard drive (3).3. Remove the hard drive connector cable (1). Remove the 4 screws (2) securing the hard drivebracket to the hard drive, an
▲Remove the screw (1), and then remove the mSATA solid-state drive (2).Reverse these procedures to reassemble and install the hard drive.48 Chapter 4
RTC batteryDescription Spare part numberRTC battery 686922-001Before removing the RTC battery, follow these steps:1. Shut down the computer. If you ar
2.Hold down the media card reader board (2), and remove the RTC battery (3). (The RTC battery isalso attached to the system board by foam material rat
TouchPad moduleDescription Spare part numberIn midnight black finish for use on all computer models (includes bracket and cable) 688001-001In natural
Base enclosure ... 43Battery ...
5.Lift up on the rear edge, slide backwards, and then remove the TouchPad button boardand cable (4).Reverse this procedure to install the TouchPad but
WLAN moduleDescription Spare part numberIntel Centrino Wireless-N 1030 + Bluetooth Combo Adapter 670290-005Atheros 9485GN 802.11b/g/n 1×1 WiFi and 301
3.Remove the WLAN module by pulling the module away from the slot at an angle (3).NOTE: If the WLAN antennas are not connected to the terminals on the
6.Remove the top cover (see Top cover on page 76).7. Disconnect the battery cable (see Battery on page 44).Remove the memory module:1. Spread the reta
FanDescription Spare part numberFan 686580-001Before removing the fan:1. Shut down the computer. If you are unsure whether the computer is off or in H
System boardNOTE: The system board spare part kit includes replacement thermal material.Description Spare part numberFor use only on computer models e
Description Spare part numberFor use only on computer models equipped with an Intel Dual Core i7-3517U 1.90-GHz (SCturbo up to 3.00-GHz) processor (16
Description Spare part numberFor use only on computer models equipped with an Intel Dual Core i5-3317U 1.70-GHz (SCturbo up to 2.60-GHz) processor (16
Description Spare part numberFor use only on computer models equipped with an Intel Dual Core i3-2377M 1.50-GHzprocessor (1333-MHz FSB, 3.00-MB L3 cac
●Fan (see Fan-Heat sink on page 62)●Heat sink (see Fan-Heat sink on page 62)●WLAN module see (WLAN module on page 53).●Hard drive (see Hard drive on p
15.6-inch display specifications ... 857 Backing up, rest
3.Remove the system board (2) by sliding it up and to the right at an angle.Reverse this procedure to install the system board.Fan-Heat sinkDescriptio
Before removing the fan, follow these steps:1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turnthe comput
Media card reader assembly (smart card reader)Description Spare part numberMedia card reader assembly (smart card reader) 688004-001Before removing th
SubwooferDescription Spare part numberSubwoofer 686599-001Before removing the USB/Audio board, follow these steps:1. Shut down the computer. If you ar
USB/Audio boardDescription Spare part numberUSB/Audio board 686597-001Before removing the USB/Audio board, follow these steps:1. Shut down the compute
Power connector cableDescription Spare part numberPower connector cable (includes bracket) 686593-001Before removing the power connector cable, follow
4.Remove the power connector cable (3).Reverse this procedure to install the power connector cable and bracket.68 Chapter 4 Removal and replacement
SpeakersDescription Spare part numberSpeaker Kit (includes left and right speakers and cable) 686598-001Before removing the speakers, follow these ste
Power button boardDescription Spare part numberPower button board 688003-001Before removing the Power button board, follow these steps:1. Shut down th
3.Remove the Power button board (2).NOTE: The Power button board's cable is attached to the board.Component replacement procedures71
viii
KeyboardNOTE: The keyboard spare part kit includes a keyboard cable.For use in country or region Spare part number For use in country or region Spare
For use in country or region Spare part number For use in country or region Spare part numberFor use on all computer modelsin France698679-051 For use
For use in country or region Spare part number For use in country or region Spare part numberFor use only on computer modelsequipped with an Intel pro
3.Remove the single screw (1), and then release the keyboard and keyboard bracket from the topcover (2).4. Remove the 1 Phillips PM 2.5x3 screw securi
Top coverDescription Spare part numberIn midnight black finish for use on all computer models (includes power button board and cableand TouchPad and T
5 Setup Utility (BIOS) and SystemDiagnosticsWindows 8Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input
Determining the BIOS versionTo determine whether available BIOS updates contain later BIOS versions than those currently installedon the computer, you
3.Using the hard drive path you recorded earlier, open the folder on your hard drive that containsthe update.4. Double-click the file that has an .exe
UbuntuSetup Utility, or Basic Input/Output System (BIOS), controls communication between all the input andoutput devices on the system (such as disk d
Displaying system information1.Start Setup Utility.2. Select the Main menu. System information such as the system time and date, and identificationinf
1 Product descriptionCategory Description HP ENVYSleekbook 6HP ENVYUltrabook 6Product Name HP ENVY Sleekbook 6 √ HP ENVY Ultrabook 6 √Processors
Determining the BIOS versionTo determine whether available BIOS updates contain later BIOS versions than those currently installedon the computer, you
NOTE: After a message on the screen reports a successful installation, you can delete thedownloaded file from your hard drive.Using System Diagnostics
6 SpecificationsComputer specifications Metric U.S.DimensionsWidth 29.16 cm 11.48 inDepth 2.15 cm 8.46 inHeight (front to back) 2.11 to 3.19 cm 0.83 t
15.6-inch display specifications Metric U.S.DimensionsHeight 16.50 cm 6.50 inWidth 25.34 cm 11.60 inDiagonal 33.66 cm 13.30 inNumber of colors 262,144
7 Backing up, restoring, andrecoveringWindows 8Your computer includes tools provided by HP and the operating system to help you safeguard yourinformat
See the “Creating HP Recovery media” section.2. As you add hardware and software programs, create system restore points. A system restore pointis a sn
●The creation process can take up to an hour or more. Do not interrupt the creation process.●If necessary, you can exit the program before you have fi
Minimized Image Recovery installs only drivers and hardware-enabling applications. Otherapplications included in the image continue to be available fo
Remove everything and reinstall WindowsSometimes you want to perform detailed reformatting of your computer, or you want to removepersonal information
What you need to know●HP Recovery Manager recovers only software that was installed at the factory. For software notprovided with this computer, you m
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