HP Tool Storage 354903-001 User Manual

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Summary of Contents

Page 1 - Part Number 354903-001

HP StorageWorks Modular Smart Array 500 Generation 2 Storage System Maintenance and Service Guide April 2004 (First Edition) Part Number 354903-001

Page 2

10 HP MSA 500 G2 Storage System Maintenance and Service Guide CAUTION: In systems that use external data storage, be sure that the server is the

Page 3 - Contents

Removal and Replacement Procedures 11 To replace the blank, slide the blank into the bay until it locks into place. Hot-Plug SCSI Hard Drive You

Page 4

12 HP MSA 500 G2 Storage System Maintenance and Service Guide − In RAID 1+0 configurations, any drives that are not mirrored to other removed or f

Page 5 - Illustrated Parts Catalog

Removal and Replacement Procedures 13 Bezel Blank To remove the component: CAUTION: To prevent improper cooling and thermal damage, do not ope

Page 6

14 HP MSA 500 G2 Storage System Maintenance and Service Guide To remove the component: CAUTION: To prevent improper cooling and thermal damage,

Page 7 - Safety Considerations

Removal and Replacement Procedures 15 Battery-Backed Cache Module To remove the component: 1. Determine if the controller configuration supports

Page 8 - Warnings

16 HP MSA 500 G2 Storage System Maintenance and Service Guide 2. Close the slot latches. 3. Close the controller. Blower To remove the component

Page 9

Removal and Replacement Procedures 17 − The blower begins operating immediately. − The power supply/blower assembly LED is green. Hot-Plug Powe

Page 10 - Hard Drive Blank

18 HP MSA 500 G2 Storage System Maintenance and Service Guide 3. Remove the power supply. To replace the power supply: 1. Lift the locking latch

Page 11 - Hot-Plug SCSI Hard Drive

Removal and Replacement Procedures 19 3. Remove the module. To replace the component, reverse the removal procedure. If you are replacing a faile

Page 12

© Copyright 2004 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties f

Page 13 - Bezel Blank

20 HP MSA 500 G2 Storage System Maintenance and Service Guide Interconnect Blank To remove the component: CAUTION: To prevent improper cooling a

Page 14

Removal and Replacement Procedures 21 3. Remove the power button/LED assembly. To replace the component, slide the power button/LED assembly int

Page 15 - Battery-Backed Cache Module

22 HP MSA 500 G2 Storage System Maintenance and Service Guide 8. Remove the interconnect blanks ("Interconnect Blank" on page 20). 9. R

Page 16

23 Diagnostic Tools In This Section Server Utilities...

Page 17 - Hot-Plug Power Supply

24 HP MSA 500 G2 Storage System Maintenance and Service Guide Management Agents Management Agents provide the information to enable fault, perform

Page 18

Diagnostic Tools 25 message seeking to initiate Controller Firmware Auto Cloning. Smart Components for ROM Flash To update the firmware on the

Page 19

26 HP MSA 500 G2 Storage System Maintenance and Service Guide If 60 seconds elapse with no user input, one of the following actions occurs: • In a

Page 20 - Power Button/LED Assembly

Diagnostic Tools 27 • Runs as a local application or remote service • Supports online array capacity expansion, logical drive extension, assignmen

Page 21

28 HP MSA 500 G2 Storage System Maintenance and Service Guide NetWare Online Array Configuration Utility (CPQONLIN) The NetWare Online Array Config

Page 22

29 Component Identification In This Section Front Panel Components ...

Page 23 - Diagnostic Tools

3 Front Panel Components...

Page 24 - ROM Functions and Utilities

30 HP MSA 500 G2 Storage System Maintenance and Service Guide Item Description 4 Controller display 5 Power On/Standby button 6 Enclosure LEDs 7

Page 25 - Recovery ROM

Component Identification 31 Rear Panel Components Item Description 1 Interconnect blanks (required for proper airflow) 2 Power supply/blower as

Page 26 - Array Configuration Utility

32 HP MSA 500 G2 Storage System Maintenance and Service Guide Power Supply/Blower Assembly LEDs The power supply/blower assembly LEDs have two fun

Page 27 - Array Diagnostic Utility

Component Identification 33 − Blowers − Drive presence • Detects and reports component changes in the enclosure (identifies hot-plug addition and

Page 28 - (CPQONLIN)

34 HP MSA 500 G2 Storage System Maintenance and Service Guide 2-Port Shared Storage Module LEDs Item LED Description Status 1 Power Flashing

Page 29 - Component Identification

Component Identification 35 4-Port Shared Storage Module Components Item Description Bus 1 SCSI port connector A1 A 2 SCSI port connector A2

Page 30 - Enclosure LEDs

36 HP MSA 500 G2 Storage System Maintenance and Service Guide 4-Port Shared Storage Module LEDs Item LED Description Status 1 Power Flashing

Page 31 - Rear Panel Components

Component Identification 37 Controller Display Each controller LCD provides informational and error messages. Item Description 1 Display 2 Left b

Page 32

38 HP MSA 500 G2 Storage System Maintenance and Service Guide Controller LEDs Item LED Description Status 0-2 Busy status Green = Controller

Page 33 - Component Identification 33

Component Identification 39 Item LED Description Status 11 Logical I/O activity Green = System is currently processing logical requests from the

Page 34

4 HP MSA 500 G2 Storage System Maintenance and Service Guide Rear Panel Components...

Page 35 - Component Identification 35

40 HP MSA 500 G2 Storage System Maintenance and Service Guide NOTE: The data protection and the time limit also apply if a power outage occurs. Wh

Page 36 - Controller Components

Component Identification 41 Bay SCSI ID Bus Port 5 4 0 6 5 0 7 8 0 8 0 1 9 1 1 10 2 1 11 3 1 12 4 1 13 5 1 14 8 1 Hot-Plug SCSI Hard D

Page 37 - Controller Display

42 HP MSA 500 G2 Storage System Maintenance and Service Guide Off Off On The drive has failed and has been placed offline. You may replace

Page 38 - Controller LEDs

Component Identification 43 Activity LED (1) Online LED (2) Fault LED (3) Interpretation Off Off Off Either (1) the drive is not configured as p

Page 40 - SCSI IDs

45 Depth 52.1 cm (20.5 in) Width 48.3 cm (19.0 in) Specifications In This Section Environmental Specifications...

Page 41 - Component Identification 41

46 HP MSA 500 G2 Storage System Maintenance and Service Guide Parameter Value Weight (no drives installed) 22.7 kg (50 lb) Power Specifications

Page 42

47 Acronyms and Abbreviations ACU Array Configuration Utility ADG Advanced Data Guarding ADU Array Diagnostics Utility ASIC application specif

Page 43 - Component Identification 43

48 HP MSA 500 G2 Storage System Maintenance and Service Guide ECC error checking and correcting EMU environmental monitoring unit HBA host bus ad

Page 44

Acronyms and Abbreviations 49 NFPA National Fire Protection Association NIC network interface controller NLM NetWare Loadable Module NVRAM non-vo

Page 45 - Specifications

5 Illustrated Parts Catalog In This Section Mechanical and System Components...

Page 46 - Power Specifications

50 HP MSA 500 G2 Storage System Maintenance and Service Guide SE single-ended SIM Systems Insight Manager SMART self-monitoring analysis and repo

Page 47 - Acronyms and Abbreviations

51 DMA activity LED 38 drive bays 29, 40 logical I/O activity LED 38 Index 2 2-Port Shared Storage Module 18, 33, 34 4 4-Port Shared

Page 48

52 HP MSA 500 G2 Storage System Maintenance and Service Guide M Management Agents 24 management tools 23 O Online ROM Flash Component Util

Page 49

6 HP MSA 500 G2 Storage System Maintenance and Service Guide Item Description Spare Part Number Mechanical Components 1 Chassis, 4U, with

Page 50

7 Removal and Replacement Procedures In This Section Safety Considerations...

Page 51

8 HP MSA 500 G2 Storage System Maintenance and Service Guide • Place parts on a grounded surface before removing them from their containers. • Av

Page 52

Removal and Replacement Procedures 9 WARNING: To reduce the risk of personal injury or damage to the equipment, observe local occupational health

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