12” (30cm)
Using the HDMI port controls (select models only)The right side of your computer may contain an HDMI port and volume controlbuttons. Unless a device i
4 Maintaining your computerCleaning proceduresKeeping your computer system free of dust, dirt, and heat will prolong its life.● Dust, pet hair, and ot
Cleaning the keyboard andmouseWhen cleaning the keyboard keys, use a low setting on a battery-powered vacuumcleaner, to avoid removing key caps and sp
5 TroubleshootingRefer to the documentation provided by the product manufacturer for informationabout peripheral-specific problems, such as issues wit
Symptom Possible solutionComputerseems to belocked up and isnot responding.Use the Task Manager to close any programs not responding, or restart the c
Display (monitor)Symptom Possible solutionScreen is blank. Press the space bar on the keyboard or move the mouse to make the screen displayvisible aga
Keyboard and mouse (wireless)Symptom Possible solutionWireless keyboardor mouse does notwork or is notdetected.● Ensure that you are using the wireles
Speakers and soundSymptom Possible solutionNo sound isproduced.1. From the Start screen, type c, select Control Panel, and then select System andSecur
Symptom Possible solutionI cannot connect tothe Internet.1. From the Start screen, type c, and then select Control Panel.2. Under Network and Internet
Updating devicedriversComplete the following procedure to update a driver, or to revert to an earlier version of thedriver if the new one does not sol
http://www.hp.com/go/contactHPhttp://welcome.hp.com/country/us/en/wwcontact_us.html
Softwareprogram andhardware driverreinstallationIf any of your factory-installed software programs or hardware drivers are damaged, you canreinstall t
6 Support informationWays to get helpEasy to reach. Easy to use. Award-winning HP Customer Support is our promiseto help you get the most from your co
Customer support for repairsIf your computer needs to be repaired or to have parts replaced, you have twochoices:●You can easily replace many of your
Printed inThe power to make a changeThank you for your purchase. HP is dedicated to producing the highest quality, best performing, and easiest touse
Copyright and License© Copyright 2012 Hewlett-PackardDevelopment Company, L.P.The information contained herein is subject tochange without notice. The
1 Getting informationType of information Where to find● Set up your computer. Quick Setup (this Guide)● Use the computer.●Connect to the Internet.Quic
Type of information Where to find●Find computer warrantyinformation.HP Worldwide Limited Warranty and Technical Support included with yourcomputer.– o
2 Setting up your computerWARNING! To reduce the risk of electrical shock or damage to yourequipment:• Place the computer in a location away from wate
c. Select your country and language, if necessary, and click Support &Drivers.d. Select Download drivers and software (and firmware), type yourcom
3 Setting up additional featuresUsing Beats Audio™ (select models only)Your HP TouchSmart PC features audio connectors (headphone and Audio Out )that
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